2. Landing the First Communication: Follow-Up Email敲定第一次溝通:后續(xù)電子郵件這將用作上述電子郵件的后續(xù)(第二天或下一周)。我建議使用這樣的主題行:Sorry I Missed You。我們的研究發(fā)現(xiàn)使用這樣的主題行,郵件的打開率在30%-

Dear Sir,This is to confirm your E-mail of 2 July, 2002, asking us to make your firm offers for rice and soybeans C&F Singapore. We E-mail you this morning offering you 300 metric tons of polished rice at A$

Dearxxx, I have sent you email many times before but have not received any reply from you so I am guessing the emails have not reached you. Could you please drop me a short note if you receive this m

Dear Sirs,The furniture we ordered from youshould have reached us a week ago. The delay in delivery has put us togreat inconvenience. It is therefore imperative that you dispatch themimmediately. Otherwise we

史上最全的外貿(mào)基本英文郵件模版

Would you please place your order to us directly?這種譯法是比較直接的請(qǐng)求對(duì)方直接下單給我們，但用虛擬語(yǔ)態(tài)和please表禮貌。Could you please place your order to us directly?這種譯法暗含的意思是，如果可能的話，你

regarding the big volume,we need to make some key points clear,as fellow:you wanna deliver this order in one time or apart?if apart,do you hold any special require aoout production or shipment?if any

Dialogue 1 A: Our toner cartridges are already out of d you make an order for a new set? B: We will need new cartridges for all of the office printers? That will be a large order probably

placing an order，place an order，place order

意思是“我要如何下單？”這句話并不是十分標(biāo)準(zhǔn)。 標(biāo)準(zhǔn)的說(shuō)法是： How can I place an order? 但在外貿(mào)中， 由于一些來(lái)自非英語(yǔ)國(guó)家的客戶本身英語(yǔ)并不地道，所以用How can I make order 也是清楚的?；卮鹑绾蜗聠?，

Dear Brett,How are you? It it a little long time no contact.Today is the beginning of August.Wish good luck to you and your family, your business.As some of our customers want to catch thel chances to

外貿(mào)英語(yǔ)之下單 引導(dǎo)語(yǔ)：如何跟外商下單呢?下面是我整理的外貿(mào)英語(yǔ)之下單，希望可以幫助到你!1.At present, we can not undertake to entertain your order owning to the uncertain availability of raw materials.目前由于

外貿(mào)英語(yǔ)之下單

vi. 下訂單;order的用法 1. 表示“命令”“吩咐”，可用作動(dòng)詞或名詞;注意相應(yīng)的賓語(yǔ)從句、表語(yǔ)從句、同位語(yǔ)從句等用虛擬語(yǔ)氣(should+v.)。如：He ordered that the goods should be sent by air. 他命令貨物得空運(yùn)。H

order的中文意思：命令，順序，規(guī)則，訂單，訂貨 order的短語(yǔ) 1、in order 整齊，秩序井然；按順序；狀況良好 2、order of 約為，大約；訂貨；注尺寸順序 3、second order adj. 二級(jí)的，二階的 4、first order 一階；

v. 命令；定購(gòu)；調(diào)整；整理；點(diǎn)餐；預(yù)定，訂貨 名詞: orderer 過(guò)去式: ordered 過(guò)去分詞: ordered 現(xiàn)在分詞: ordering 第三人稱單數(shù): orders 用作名詞(n.)Today we'll reverse the usual order of the lesson.今天

寄出訂單: order given 收到訂單: received order 郵購(gòu): mail order 新訂單: new order 口頭訂單: verbal order 電報(bào)訂單: cable order||telegraphic order 試驗(yàn)訂購(gòu)||試購(gòu): trial order 向..寄出訂單: to order from|

1、by order of 奉…之命,根據(jù)…指示,按照…規(guī)定 2、on order 遵照命令 under orders 奉命 3、in order of 按…的順序 4、in order to 為了,以便 5、in short order 立刻,馬上 6、out of order 紊亂,出毛病

accept an order接受訂單 acknowledge an order（賣方）確認(rèn)訂單 acknowledgement of order訂單確認(rèn)；接受訂單 additional order追加定貨 administration order遺產(chǎn)管理令；行政管理命令 alphabetical order字母順序；字順排列法 amendmen

與訂單有關(guān)的英語(yǔ)詞匯order

英文商務(wù)函電常見10大類型 10種典范商務(wù)信函介紹 一．“簡(jiǎn)約”型商務(wù)函電：in before email attached ,including the xxx picture.（看，簡(jiǎn)約至此，稱謂，落款全省了．高!但若發(fā)至的不是個(gè)人郵箱，恐怕對(duì)方也就收不到了．

若有不便,請(qǐng)盡快以電子郵件告知。 希望這不會(huì)帶給你太大麻煩,謝謝。 詹姆斯。布萊克 海外部經(jīng)理 外銷員外貿(mào)外語(yǔ)輔導(dǎo):商務(wù)英語(yǔ)函電的20 個(gè)常用句型 本文來(lái)源于《阿里巴巴出口頻道》 2010 年08 月04 日 推薦給朋友 字號(hào): 默認(rèn) 大號(hào) 1

外貿(mào)英語(yǔ)郵件格式一 Dear purchasing manager,Hello,this Lily Lee from ___ company,our company is a professional __ manufacturer with years‘s e_perience.so we want to avail ourselves of opportunity establishing

譯文:您的訂單編號(hào)為XXXXXX的款項(xiàng)已收到,我們將在承諾的XXX天內(nèi)發(fā)貨,發(fā)貨后,我們將通知你貨運(yùn)單號(hào)。如果您有任何問(wèn)題請(qǐng)隨時(shí)聯(lián)系我。謝謝!提示:請(qǐng)?zhí)钌夏挠唵翁?hào)和發(fā)貨天數(shù)。03發(fā)貨后Dear $buyer,The item XXXXXX you ordered has

外貿(mào)業(yè)務(wù)英文書信大全 1.請(qǐng)求建立商業(yè)關(guān)系 Rogers Chemical Supply Co. 10E.22Street Omaha8,Neb Gentlemen: We have obtained your name and address from Aristo Shoes, Milan , and we are writing to enquire whether

Dear Sirs,The furniture we ordered from youshould have reached us a week ago. The delay in delivery has put us togreat inconvenience. It is therefore imperative that you dispatch themimmediately. Otherwise we

外貿(mào)訂單英語(yǔ)郵件全過(guò)程范文

1. 向顧客推銷商品 　　Dear Sir: May 1, 2001 　　Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. 　　Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure. 　　Yours faithfully 　　2. 提出詢價(jià) 　　Dear Sir: Jun.1, 2001 　　We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon.. 　　Truly 　　3. 迅速提供報(bào)價(jià) 　　Dear Sir: June 4, 2001 　　Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you. 交易的契機(jī) 　　4. 如何討價(jià)還價(jià) 　　Dear Sir: June 8, 2001 　　We have received your price lists and have studied it carefully. However, the price level in your quotation is too　high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon. 　　Yours truly 　　5-1 同意進(jìn)口商的還價(jià) 　　Dear Sirs: June 12, 2001 　　Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this product unfavorably. However, for your order we have kept our prices down. 　　Sincerely 　　5-2 拒絕進(jìn)口商的還價(jià) 　　Dear Sirs: June 12, 2001 　　Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market here leaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer. 　　Truly 　　6. 正式提出訂單 　　Dear Sir: June 15, 2001 　　We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date. 　　Truly 　　7. 確認(rèn)訂單 　　Dear Sir: June 20, 2001 　　Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times. 　　Sincerely 　　8. 請(qǐng)求開立信用證 　　Gentlemen: June 18, 2001 　　Thank you for your order No. 599. In order to execute it, please open an irrevocable L/C for the amount of US$ 50,000 in our favor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested. 　　Sincerely 　　9. 通知已開立信用證 　　Dear Sir: June 24, 2001 　　Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by fax when the order has been executed. 　　Sincerely 　　10. 請(qǐng)求信用證延期 　　Dear Sir： Sep. 1, 2001 　　We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to Sept.30. 　　Sincerely 　　11. 同意更改信用證 　　Gentlemen: Sept. 5, 2001 　　We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to extend the L/C up to and including September 30. Please keep us abreast of any new development. 　　Sincerely
郵件是外貿(mào)人與客戶溝通的常用方式，那么如何使用郵件從0到1的開發(fā)大客戶呢？ 先來(lái)看下面這封開發(fā)郵件，也許你也正在套用著相同或者相似的模版，趕緊剎車，別猶豫！ Hello Mr. Jame White How are you? （分析：“How are you？”的使用本身是沒有問(wèn)題的。雖然我們從小學(xué)就學(xué)習(xí)這樣的問(wèn)候方式，但是這句話在很多國(guó)家并不太常用。） We know your company from the internet and we know that your market is in the LED lighting field in Poland. （分析：本句想表達(dá)的邏輯沒有問(wèn)題，但是寫法和語(yǔ)法欠妥?！癴rom the internet”會(huì)給人不尊重和被騷擾的感覺，可以改為具體的詢盤。） We would like to take this opportunity to introduce our company and products, this is Alice from ABC company, we are one of the largest manufacturer in this field in China, I hope to cooperate with your company. （分析：本句話的句式非常普遍，表達(dá)的內(nèi)容也很籠統(tǒng)。如果公司真的是行業(yè)領(lǐng)軍企業(yè)，可以使用一些實(shí)際的數(shù)據(jù)去證明。） Please allow me to introduce our products to you, we have many items such as LED lamps, outdoors and indoors bulbs and LED strip. We have much experience in this field. I will give you more details about our products if you are interested in them. （分析：比較空泛的描述，給客戶帶來(lái)的感受不強(qiáng)烈。這部分可以考慮使用具體的數(shù)字來(lái)表達(dá)。） We will offer you the best price and quality, please go to our website for more details, www.***.com （分析：第一次發(fā)郵件最好不要加上網(wǎng)址，防止被系統(tǒng)當(dāng)成垃圾郵件攔截。） Can you introduce your company to us, or your target products market, thank you. （分析：這句話不太妥當(dāng)。第一次郵件客戶沒有義務(wù)也不會(huì)很愿意回答你的問(wèn)題） We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future. （分析：本句較為空泛，沒有實(shí)際的含義。） Best Regards Alice （分析：簽名缺少內(nèi)容。） 對(duì)于郵件內(nèi)容，文中已經(jīng)給出了一些分析。 雖然這封郵件在語(yǔ)法和句式上沒有什么問(wèn)題，并且在前幾年可能可以被奉為“開發(fā)信經(jīng)典模板”，但是如今這樣毫無(wú)亮點(diǎn)的寫法已經(jīng)遠(yuǎn)遠(yuǎn)不能吸引現(xiàn)在的客戶，郵件發(fā)出去后也不會(huì)有好的效果。 我們?cè)賮?lái)看看根據(jù)分析修改后的郵件： Dear Jame Hoping this email finds you well. （非常地道的美式問(wèn)候語(yǔ)。） We know your company is in the LED market from our customer data as the main distributor in European market. （“from our customer data”可能引起客戶的思考：之前是否問(wèn)過(guò)價(jià)格或拿過(guò)樣品甚至很久之前是不是合作過(guò)。這樣的話術(shù)不會(huì)給客戶帶來(lái)騷擾的感覺。） We are specializing in LED lighting since 2008, our factory has the production capacity of 20000pcs bulbs with CE, Rohs every month, and the new items will be pushed every week from our ODM department. （用實(shí)際數(shù)據(jù)表明公司的地位與規(guī)模。） Please contact me for any further information, free samples would be sent to you in our promotion seasons now. （該句有兩個(gè)優(yōu)點(diǎn)：1. 郵件通篇主動(dòng)語(yǔ)態(tài)，但是這句話是被動(dòng)語(yǔ)態(tài)，閱讀起來(lái)可以讓客戶感覺到節(jié)奏的變化；2. “free samples”、“promotion seasons”刺激客戶盡快聯(lián)系索要樣品或下單。） Have a nice day! Best Regards Alice Company Tel/Whatsapp Web （結(jié)尾簽名內(nèi)容完整。） 修改后的郵件明顯更加簡(jiǎn)練，同時(shí)話術(shù)表達(dá)在無(wú)形中引導(dǎo)客戶進(jìn)一步聯(lián)系。 但是該郵件還是有些簡(jiǎn)單，在實(shí)際的郵件中，我們應(yīng)該針對(duì)特定的產(chǎn)品與當(dāng)前情況增添較為詳細(xì)的內(nèi)容。 郵件寫作案例 這是一個(gè)美國(guó)客戶，詢問(wèn)了我們一款電競(jìng)椅的價(jià)格。我們的業(yè)務(wù)員報(bào)價(jià)之后，客戶沒有反應(yīng)，跟蹤了幾次依然沒有回應(yīng)。忽然有一天，客戶問(wèn)我們的工廠是不是在安吉，得到我們的確定后他說(shuō)要來(lái)工廠參觀拜訪。 見面后，客戶在工廠看了一番，沒有留下名片就走了?？蛻艋厝ズ笠琅f沒有任何動(dòng)靜，也不與業(yè)務(wù)員聯(lián)系。 相信這樣的場(chǎng)景很多外貿(mào)人都經(jīng)歷過(guò)。 經(jīng)過(guò)各方面考量，我們還是決定繼續(xù)跟蹤這位客戶。通過(guò)對(duì)客戶進(jìn)行背景調(diào)查后，我們了解到了客戶的相關(guān)信息。同時(shí)我們也需要考慮到美國(guó)的實(shí)際情況。 以上述信息作為切入點(diǎn)，我們又給客戶發(fā)了一封郵件，這次我們收到了回復(fù)。 Hi XX, Hope this email finds you well. Concerning the issue of that we export from other country to USA, we are still working on it with Haiti and Dominica free trade zone, the strategy way is ok, but we need confirm the details and make sure get the exact cost from China to their places. We will have the full information at the end of this month, I will update to you in time. （客戶回復(fù)：OK let me know what you find out, the only problem I see that is I am sure you know those are 2 countries WITHOUT any factories making anything related to furniture, so even if you can do the paperwork change, I believe that will NOT be accepted by USA customs, they know those are very poor small islands with no factories.） By the way, the trade war may be stopped soon, we need to make some purchase plan in advance, otherwise every customer will place the orders in the same time, the factory will be very busy and postpone the delivery time too.（客戶回復(fù)：I understand, but now we buy from 3 other gaming chair factories, so we do not need any new chairs, until after CNY, since we order a lot of stock to arrive before 12/31/2018.） Have a nice day! Best Regards Wishes Ivan 從客戶的回復(fù)中，可以提煉出三點(diǎn)：他與三家工廠在合作；現(xiàn)在不是他的采購(gòu)期；2018年12月底之前他不需要電競(jìng)椅。 雖然沒有成功簽單，但是這封郵件也達(dá)到了想要的結(jié)果。我們收到了客戶的回復(fù)并且知道了客戶目前的情況，以及他的采購(gòu)周期和時(shí)間。接下來(lái)就需要根據(jù)他給出的時(shí)間在合適的時(shí)候加強(qiáng)聯(lián)系。
很多外貿(mào)人問(wèn)如何開發(fā)潛在客戶，其實(shí)采用簡(jiǎn)潔有效的溝通比什么都重要，例如郵件。而郵件內(nèi)容的信息就需要符合清晰、明確、具備可讀性和相關(guān)性這四點(diǎn)。 本次我們給大家草擬了4封電子郵件模版，幫助與潛在客戶聯(lián)系： 1. Landing the First Communication: Introduction Email to Potential Clients 敲定第一次溝通：向潛在客戶發(fā)送電子郵件 這封電子郵件用來(lái)介紹公司情況，關(guān)鍵是建立你在客戶心中專業(yè)的形象，并且提出溝通的邀請(qǐng)。 Hi [Prospect], We’re a Y company that specializes in XX to help you... 我們是一家Y公司，專業(yè)生產(chǎn)XX產(chǎn)品（選擇您的主要業(yè)務(wù)以及成功經(jīng)驗(yàn)），可以幫助您的公司解決XX問(wèn)題。 I’m wondering if you might be open to an initial conversation to gauge a fit? We’ve worked with companies like XX and XX to gain XX% goals. 我想知道你您是否愿意跟我有一次溝通交流？我們與XX的公司合作（插入兩到三個(gè)客戶） ，主要是XX產(chǎn)品。 If you have a minute or two to learn more about us, you can visit us here at XX. If I don’t hear from you, I will reach out to you via phone later in the week. 如果您有時(shí)間可以點(diǎn)擊XX網(wǎng)址來(lái)了解更多信息。如果我沒有收到您的回復(fù)，我會(huì)在本周再通過(guò)電話與您聯(lián)系。 Thank you, [Your Name] 2. Landing the First Communication: Follow-Up Email 敲定第一次溝通：后續(xù)電子郵件 這將用作上述電子郵件的后續(xù)（第二天或下一周）。 我建議使用這樣的主題行：Sorry I Missed You。我們的研究發(fā)現(xiàn)使用這樣的主題行，郵件的打開率在30%-40%。 Hi [Prospect], Quickly following up on my email from yesterday. I tried to call you, but was unable to connect. Hoping to set up a call to introduce my company, XX. Do you have 10 minutes anytime early next week that would work? 這是接著昨天那封郵件寫的。我試著打電話給您，但無(wú)人接聽。我真誠(chéng)地希望能有機(jī)會(huì)跟您在電話里介紹下我們的公司（放入公司名稱）。您下周能抽10分鐘跟我通個(gè)電話嗎？ I thought you might find some interest in our work with XX comapany. We helped them to achieve goals resulting in XX% increasing achievements. You can read the whole story here: XXX。 我認(rèn)為你可能會(huì)對(duì)我們與客戶的合作感興趣。我們已經(jīng)成功幫助他們?nèi)〉玫暮芎玫臉I(yè)績(jī)目標(biāo)。（理想情況下此處可以列出一些數(shù)據(jù)，但其實(shí)任何有積極意義的結(jié)果都能起作用）您可以看下這些案例。（可以提供案例附件，如果涉及保密信息，也可不提供） As a reminder, we’re a Y company, exper / specializing in the XX category. We’ve worked with XX company, and many others to achieve goal. 請(qǐng)容我再提醒您：我們只專業(yè)與XX產(chǎn)品的Y公司，我們已經(jīng)跟很多大客戶合作，并且?guī)椭芏嗳送瓿闪藰I(yè)績(jī)目標(biāo)。 Best, [Your Name] 3. Post-Proposal Send: Follow-Up Email 提案后發(fā)送：后續(xù)電子郵件 這封郵件盡量別用，除非你的潛在客戶徹底消失了。這封郵件通常會(huì)得到回應(yīng)，因?yàn)樗p微地暗示了客戶他們“消失”了，而您還想堅(jiān)持聯(lián)系他們，這既簡(jiǎn)單又有效。 此外它還能再一次的向潛在客戶展示公司信息以及您的專業(yè)產(chǎn)品。 據(jù)我們的研究表明，大多數(shù)潛在客戶的回應(yīng)是道歉和欣賞。即使你現(xiàn)在還沒有獲得客戶的訂單，但至少你知道是否可以繼續(xù)將這個(gè)客戶列在你的名單中。 這里推薦使用的主題行為：[Company Name] -- Still Interested? Hi [Prospect], Hope you had a good weekend (been well, etc.*). 希望您度過(guò)一個(gè)愉快的周末。 Not sure if you’ve been really slammed or you’ve decided to hold off for now, but I wanted to see if you might have any feedback on our proposal? 雖然不太確定您是拒絕了我們還是懸而未決，但我還是想知道您對(duì)我們的產(chǎn)品和提案是否有意見或建議？ Certainly no rush on our end -- I don’t want to become a pest if you’d prefer I hold off on contact. 當(dāng)然我并不急于求成，如果您是暫時(shí)沒有需求也請(qǐng)告訴我，因?yàn)槲也幌氤蔀楸荒憛挼娜恕? I also thought you might have some interest in a recent post on XX category. You can read it here: link. 我還覺得您可能對(duì)我們近期關(guān)于XX的產(chǎn)品感興趣。（一份為客戶特別定制的產(chǎn)品類目文件，如果沒有，也可以使用一些第三方文章佐證），您可以在此閱讀：（附件）。 Look forward to hearing from you. 期待您的回信。 Thanks, [Your Name] 注意：不要使用Hope you’ve been well/had a good weekend來(lái)做主題行。 4. Last-Try Send: Follow-Up Email 最后嘗試發(fā)送：跟進(jìn)郵件 不止一次的跟進(jìn)聯(lián)系潛在客戶很重要，但知道什么時(shí)候放棄也很重要。是什么時(shí)間點(diǎn)呢？當(dāng)客戶覺得你在浪費(fèi)他們的時(shí)間，或?qū)Ψ秸娴臎]有意向，而你也來(lái)浪費(fèi)開發(fā)其他潛在客戶的時(shí)間時(shí)。 因此，當(dāng)您沒有更多時(shí)間精力來(lái)跟進(jìn)這個(gè)潛在客戶時(shí)，或者目前無(wú)法繼續(xù)推進(jìn)時(shí)，可以使用下面這封郵件。 Hi [Prospect], I've tried to reach out a few times now without a reply. Usually when this happens, it means my offer is not a priority right now. Is it safe for me to assume that's the case here? 我試圖聯(lián)系您好幾次但都沒有回復(fù)。通常情況下，這意味著我的報(bào)價(jià)（或產(chǎn)品）目前不在您的優(yōu)先考慮范圍內(nèi)。不知道我這樣的猜想是否正確？ If it is, I won't bother you any more. If you'd rather I follow up in a month or two when you have more bandwidth, I'm happy to do that as well. 如果是的話，那我不再打擾您。如果您在一至兩個(gè)月內(nèi)有更多的需求，那么我很高興再給您發(fā)送產(chǎn)品類目及報(bào)價(jià)。 Thanks for your time. 感謝您撥冗閱讀。 Regards, [Your Name]
我在網(wǎng)上看到一個(gè)，（ 武漢edm模板設(shè)計(jì) ） 里面有很多郵件模板的，有國(guó)內(nèi)的，還有外貿(mào)的郵件吧， 百度一下試試，應(yīng)該找得到。