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大家好!今天讓小編來大家介紹下關于外貿(mào)業(yè)務員回復郵件模板(外貿(mào)業(yè)務員回復郵件模板怎么寫)的問題,以下是小編對此問題的歸納整理,讓我們一起來看看吧。
新人接手老客戶業(yè)務的外貿(mào)郵件怎么寫啊,寫一份模板來參考參考,表達正式一點
01催促下單,庫存不多
Dear X,
Thank you for your inquiry.
Yes, we have this item in stock. How many do you want? Right now, we only have X lots of the X color left. Since they are very popular, the product has a high risk of selling out soon. Please place your order as soon as possible. Thank you!
Best regards,
(name)
02
回應買家砍價
Dear x,
Thank you for your interests in my item.
I am sorry but we can’t offer you that low price you asked for. We feel that the price listed is reasonable and has been carefully calculated and leaves me limited profit already.
However, we’d like to offer you some discounts on bulk purchases. If your order is more than X pieces, we will give you a discount of xx% off.
Please let me know for any further questions. Thanks.
Sincerely,
(name)
03
斷貨 (out of stock)
Dear X,
We are sorry to inform you that this item is out of stock at the moment. We will contact the factory to see when they will be available again. Also, we would like to recommend to you some other items which are of the same style. We hope you like them as well. You can click on the following link to check them out.
[url] http://www.aliexpress
Please let me know for any further questions. Thanks.
Best Regards,
(Your name)
04
因為周末導致回復不夠及時,先表示歉意,因為錯過了最佳時機回復時間所以可通過主動打折的方式贏取客戶。
Dear X,
I am sorry for the delayed response due to the weekend. Yes, we have this item in stock. And to show our apology for our delayed response, we will offer you 10% off. Please place your order before Friday to enjoy this discount. Thank you!
Please let me know if you have any further questions. Thanks.
Best Regards,
(Your name)
05
關于支付選擇,提醒折扣快結束了
Hello X,
Thank you for the message. Please note that there are only 3 days left to get 10% off by making payments with Escrow (credit card, Visa, MasterCard, moneybookers or Western Union). Please make the payment as soon as possible. I will also send you an additional gift to show our appreciation.
Please let me know for any further questions. Thanks.
Best regards,
(Your name)
外貿(mào)詢盤回復模板
根據(jù)詢盤的的不同類型,給大家推薦以下幾個不同的模板~
案例一
We are interested of importing your vases in France. Please quote and send us sample.
我們有興趣在進口你們的腰包,請報價并寄給我們樣品。
籠統(tǒng)點:郵件沒有明確指出產(chǎn)品型號及具體要求,例如采購量,就直接要求報價和寄樣。
回復案例
Could you kindly tell me more details about the vases you need?
Capacity, function, quantity, target price….So that we can offer the price accordingly.
Apart from that, you can see more details about our products in the attachment.
您能告訴我更多關于所需花瓶的細節(jié)嗎?例如您所需要的容量、功能、數(shù)量、目標價格....以便我們能相應地報價。此外,更多產(chǎn)品細節(jié)詳見附件。
建議點:
1. 首先,通過網(wǎng)站搜索當?shù)厣a(chǎn)同類產(chǎn)品的相關信息,以更好地了解對方的需求;
2. 回郵內(nèi)附公司簡介及電子產(chǎn)品畫冊,讓買家方便直接回傳產(chǎn)品型號的同時擴大選擇范圍;
3. 另附質(zhì)量與價格相對有優(yōu)勢的單價表供買家參考(建議PDF格式文件);
4. 針對買家非明確部分,在回郵中點出并引導對方回復(參考案例)
案例二
Hello,
we are a company based in USA and we require 400 pieces wallet model 78-01. Sending us your best FOB prices and delivery time.
我們公司總部在美國,現(xiàn)在我們需要采購400份錢包模型78-01。請回復最優(yōu)惠FOB價格及交貨時間。
不同于案例一,這是一封采購意向明確、客戶信息都較為完整的詢盤,針對這樣的詢盤,專業(yè)簡要的公司介紹和一份具有優(yōu)勢的報價就成為了重點。
回復案例
Thank you very much for your interest in our product model 78-01.
Our company is ………
To comply with your request, the following for your reference:
1. Commodity: Model 78-01 wallet
2. Packing: Each packed in new non-woven bags
3. Quantity: 400 pieces
4. Price: USD two thousand and five (US$2005.00) FOB Shanghai
5. Payment: 100% T/T payment
6. Shipment: 1 week afterpayment
Please note that we do not have much ready stock on hand. Therefore, it is important to reply earlier, in order to enable us to effect early shipment.
非常感謝您對我們78-01型產(chǎn)品的興趣。我司.......(公司簡介)。以下為可供您參考的資料:
1. 商品:78-01型錢包
2. 包裝:無紡布袋
3. 數(shù)量:400件
4. 價格:上海離岸價2500美元(2005美元)
5. 付款方式:100%電匯
6. 裝運:付款后一周交貨
由于目前沒有太多的存貨,煩請盡快回復。
注:設置郵件已讀回執(zhí),確認客人是否收到回復以確保跟進。
案例三
Hello, We are a wholesaler in France. We are interested in your pet bags for the quantity about one 20# container. The best price & free sample is appreciated.
你好,我們是美國的批發(fā)商,我們對你們的寵物袋非常感興趣,期望采購約一個20#集裝箱的。期望能夠提供最好的價格以及免費樣品。
特點:最直觀的一點就是采購數(shù)量很大,但是細節(jié)并不是很明晰,同時還要求低價+免費樣品。
回復案例
Hi there,
Thanks for your inquiry, and we really want to do more business with you, and I think it is the best way to place an sample order which is USD10 shipping included.
If one 20# container (1500pieces)in one order, we can offer you the bulk price which is USD5.5/piece.
Here with enclosed the more model&price list for your reference.
謝謝詢價,我們想和貴司保持長期合作關系,我認為最好的方法是訂購一個樣品單,里面已經(jīng)涵蓋了10美元的航運。
如果您能下一個20#集裝箱的訂單,我們可以給您提供5.5美元/件的批量優(yōu)惠價。
隨函附上更多的型號和價目表供您參考。
建議點:大量訂購詢問價格,若是趕上采購季節(jié)應該是很有誠意的買家,對他們的回復要詳盡一些,內(nèi)容一般包括樣品的價格,采購量和相應的價格,這個報價建議是包括運費的,給買家感覺是給他單獨開了一個優(yōu)惠。
案例四
We require a machine suitable for fairly heavy duty. Please send me your current illustrated catalogue and a price list.
我們需要一臺適用于打字量較大的打字機。請寄一份最新的附圖產(chǎn)品目錄和價目表。
回復案例
Dear Sir,
We were very pleased to receive your letter of 5th April answering for typewriters and, as requested, enclose a copy of our latest illustrated catalogue and current price list.
We think the "Portable 95" is a machine that would suit your purpose very well. It weighs 6.5 kg and is a bit heavier than the usual portable, but it is good for heavy duty and at the same time conveniently portable when carried in its case.
We have one of these machines in stock and we shall be pleased to arrange for you to try it.
Although costs have been rising since March, we have not yet raised our prices, but may have to do so when present stocks run out. We therefore advise you to place your order with us at once.
我們很高興收到您4月5日的來信,現(xiàn)按您來信的要求附上我們最新的附圖產(chǎn)品目錄及現(xiàn)在的價目表。
我們認為“手提95型”會適合您的需要。這部機重6.5公斤,比常見的手提機稍重一些,但適合于打字量大的工作,同時也可放進打字箱內(nèi),便于手提。
目前我們的存貨中有這樣一臺打字機,我們將很樂意為您安排試用。
自今年三月以來各種費用一直在上升,但我們?nèi)晕刺醿r,不過當庫存一旦售完價格可能會有上浮。為此我們建議您盡快下單。
建議點:這種就是屬于對自己的采購意向還不甚明確的買家。這種買家建議是主動出擊,給對方主動營銷適合的產(chǎn)品并附上產(chǎn)品相關信息以供查閱。
案例五
can you quote me 500sets of t8 led tube 4 feet cool white 265vac voltage constant current. How much?
能給我報500套t8 led管4英尺冷白色265 vac恒壓電流嗎?多少錢?
回復案例
Dear Adrian,
Thank you for your inquiry, ragarding our T8 tube. The details and price of this item is as below:
Item: T8 tube Model No: J4004
Color: Cool white (6000K)
Cover: milk white
Tube type: T8-1.2m (4 feet)
LED type: 2835 SMD
Voltage: AC95-265V
Power: 24W
Lumen: 2000Lm
IP grade: 20
Constant current: The EXW factory price of 500 sets is $xxx/set.
Validity: 30 days
Payment: T/T
Delivery: 7-10 days
Warranty:3 year
We have the available for quick delivery in quantities to suit your requirements! For more details, please feel free to contact me .
感謝您對我們T8管的詢價。這個項目的細節(jié)和價格如下產(chǎn)品型號:
......
我們可以根據(jù)您的要求快速交付數(shù)量。如需更多信息,請隨時與我聯(lián)系。
建議點:這種就是點對點的直球回復,快速利落,同時也可以直接讓客戶判定是否匹配他的采購需求。
最后,
發(fā)完報價還要記得及時跟蹤。打一個電話比發(fā)十封郵件可能更有效果!
以上就是小編對于外貿(mào)業(yè)務員回復郵件模板(外貿(mào)業(yè)務員回復郵件模板怎么寫)問題和相關問題的解答了,外貿(mào)業(yè)務員回復郵件模板(外貿(mào)業(yè)務員回復郵件模板怎么寫)的問題希望對你有用!


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