大家好！今天讓小編來大家介紹下關(guān)于外貿(mào)開發(fā)客戶郵件模板英語（外貿(mào)開發(fā)客戶郵件模板英語怎么說）的問題，以下是小編對此問題的歸納整理，讓我們一起來看看吧。

史上最全的外貿(mào)基本英文郵件模版

未付款訂單
Dear $buyer,
We have got your order of XXXXXX。But it seems that the order is still unpaid. If theres anything I can help with the price, size, etc., please feel free to contact me. After the payment is confirmed, I will process the order and ship it out as soon as possible. Thanks！
Best Regards
$myname
譯文：我們已收到你的訂單，但訂單似乎未付款。如果在價格和尺寸上有什么能幫助的，請隨時與我聯(lián)系。當付款完成，我將立即備貨并發(fā)貨。謝謝！
提示：請根據(jù)您產(chǎn)品自身特點對描述內(nèi)容進行修改。
02已付款訂單
Dear $buyer,
Your payment for item XXXXXX has been confirmed. We will ship your order out within XXX business days as promised. After doing so, we will send you an e-mail notifying you of the tracking number. If you have any other questions, please feel free to let me know. Thanks!
Best Regards
$myname
譯文：您的訂單編號為XXXXXX的款項已收到，我們將在承諾的XXX天內(nèi)發(fā)貨，發(fā)貨后，我們將通知你貨運單號。如果您有任何問題請隨時聯(lián)系我。謝謝！
提示：請?zhí)钌夏挠唵翁柡桶l(fā)貨天數(shù)。
03發(fā)貨后
Dear $buyer,
The item XXXXXX you ordered has already been?shipped out and the tracking number is XXXXXX. The shipping status is as follows: XXXXXX. You will get it soon. Thanks for your support!
Best Regards
$myname
譯文：訂單號為XXXXXX的貨物已經(jīng)發(fā)貨，發(fā)貨單號是XXXXXX，運輸方式是XXXXXX，訂單狀態(tài)是XXXXXX。您將會很快收到貨物，感謝您的支持和理解。
提示：請?zhí)顚懹唵翁?、發(fā)貨單號、運輸方式和發(fā)貨日期。
04詢問是否收到貨
Dear $buyer,
According to the status shown on EMS website, your order has been received by you. If you have got the items, please confirm it on DHgate.com. If not, please let me know. Thanks！
Best Regards
$myname
譯文：EMS網(wǎng)站顯示您已收到貨物。如果您已收到貨物請到敦煌網(wǎng)確認，如果有問題請告知我。謝謝！
提示：可根據(jù)您貨物的實際情況進行更改。
05客戶投訴產(chǎn)品質(zhì)量有問題
Dear $buyer,
I am very sorry to hear about that. Since I did carefully check the order and the package to make sure everything was in good condition?before shipping it out, I suppose that the damage might have happened during the transportation. But I’m still very sorry for the inconvenience this has brought you. I guarantee that I will give you more discounts to make this up next time you buy from us. Thanks for your understanding.
Best Regards
$myname
譯文：很抱歉聽到發(fā)給您的貨物有殘損，我在發(fā)貨時再三確定了包裝沒有問題才給您發(fā)貨的。殘損可能發(fā)生在運輸過程中，但我仍舊因為帶給您的不便深表歉意。當您下次從我這購買時，我將會給您更多的折扣。感謝您的諒解。
提示：請根據(jù)投訴的實際情況進行更改。
06訂單完成
Dear $buyer,
I am very happy that you have received the order. Thanks for your support. I hope that you are satisfied with the items and look forward to doing more business with you in future.
Thanks！
$myname
譯文：我很高興地看到您已收到貨，感謝您的支持。希望您滿意，并期待著在將來與您做更多的生意。
07提醒買家給自己留評價
Dear $buyer,
Thanks for your continuous support to our store, and we are striving to improve ourselves in terms of service, quality, sourcing, etc. It would be highly appreciated if you could leave us a positive feedback, which will be a great encouragement for us. If there's anything I can help with, don't hesitate to tell me.
Best Regards
$myname
譯文：感謝您繼續(xù)支持我們，我們正在改善我們的服務(wù)，質(zhì)量，采購等。如果您可以給我們一個積極的反饋，我們會非常感激，因為這對我們來說是一個很大的鼓勵。如果有什么我可以幫助，不要猶豫請告訴我。
08貨物斷貨
Dear $buyer,
We are very sorry that item you ordered is out of stock at the moment. I will contact the factory to see when it will be available again. I would like to recommend some other items of similar styles. Hope you like them too. You can click on the following link to check them out XXXXXX.If there’s anything I can help with, please feel free to contact us. Thanks！
Best Regards
$myname
譯文：真是對不起，您訂購的產(chǎn)品目前缺貨，我會與工廠聯(lián)系什么時候能補上，并將隨時告知你。以下鏈接提供的產(chǎn)品也很不錯XXXXXX，您可以看看。有什么我可以幫忙的，請隨時與我們聯(lián)系。謝謝！
提示：請在橫線處添加同類產(chǎn)品的鏈接。
09折扣
Dear $buyer,
Thanks for your message. Well, if you buy both of the XXXXXX items, we can offer you a XXXXXX% discount. Once we confirm your payment, we will ship out the items for you in time. Please feel free to contact us if you have any further questions.
Thanks & Best regards!
$myname
譯文：感謝您給我信息。目前我們正在進行促銷，如果你購買了XXXXXX個產(chǎn)品，我們可以為您提供XXXXXX %的折扣。一旦我們確認您的付款，我們將及時發(fā)貨。如果您有任何進一步的問題，請隨時與我們聯(lián)系。謝謝！
提示：請?zhí)韺懴ＭI家購買的件數(shù)和您所能提供的折扣。
10買家議價
Dear $buyer,
Thank you for taking interests in our item. I’m afraid we can’t offer you that low price you bargained as the price we offer has been carefully calculated and our profit margin is already very limited. However, we can offer you a XXX % discount if you purchase more than XXXXpieces in one order. If you have any further questions, please let me know. Thanks!
$myname
譯文：感謝您對我們產(chǎn)品的興趣，但很抱歉我們不能給您更低的議價。事實上，我們的上市價格是經(jīng)過精心計算的且合理的，它已經(jīng)讓我的利潤有限。但如果您一個訂單購買超過XXXX件，我們將給你XXX %的折扣。有任何問題請聯(lián)系我。謝謝！
提示：請?zhí)砑酉ＭI家購買的件數(shù)和您所能提供的折扣。
11大量訂單詢價
Dear $buyer,
Thanks for your inquiry. We cherish this chance to do business with you very much. The order of a single sample product costs $ XXXX USD with shipping fees included. If you order XXX pieces in one order, we can offer you the bulk price of XXXXUSD/piece with free shipping. I look forward to your reply.
Regards！
$myname
譯文：感謝您的詢問，我們很誠摯的希望跟您做生意。一個樣品的運費需要XXXX美元，如果您一個訂單訂XXX件產(chǎn)品，我們可以為您提供批量價格XXXX美元/件。期待著您的答復。謝謝。
提示：請?zhí)顚懩惝a(chǎn)品的價格，購買件數(shù)和優(yōu)惠價格。
12買家要求免運費
Dear $buyer,
Sorry, free shipping is not available for orders sent to XXXXXX. But we can give you a XXX% discount of the shipping cost.
$myname
譯文：很抱歉，到XXXXXX不能免運費的，但是我們可以在運費上給你XXX %的折扣。
提示：請?zhí)顚懙貐^(qū)和運費折扣。
13
未付款訂單改完價格再次催款
Dear $buyer,
We’ve reset the price for you. We have given you a XXX % discount on the original shipping price. Since the price we offer is lower than the market price and as you know the shipping cost is really high, our profit margin for this product is very limited. Hope you are happy with it and you are welcome to contact me if there’s anything else I can help with.
Best regards!
$myname
譯文：我們已經(jīng)為您重置價格并給您原運價XXX％的折扣。如你所知，運輸成本非常高，而我們提供的價格比市場價格低，我們從這個產(chǎn)品中賺取不了多少利潤。希望您滿意，并隨時與我聯(lián)系。
提示：請?zhí)顚戇\費折扣。
14買家對于你的產(chǎn)品表示懷疑
Dear $buyer,
I am very glad to receive your message. Although I haven’t got a high score on DHgate, I’ve been doing business on eBay for many years and I am quite confident about my products. Besides, since DHgate offers Buyer Protection service which means the payment won't be released to us until you are satisfied with the product and agree to release the money. We sincerely look forward to establishing long business relationship with you.
Regards
$myname
譯文：我很高興收到你的郵件。雖然我在DHgate沒有多少評價，但我一直在Ebay做業(yè)務(wù)多年，我對我的產(chǎn)品很有信心。此外DHgate提供第三方擔保支付服務(wù)，這意味著付款將不會發(fā)放給賣方，直到您對產(chǎn)品質(zhì)量和交易非常滿意。希望能夠與您長期合作，謝謝。
15發(fā)貨幾天后買家沒收到貨
Dear $buyer,
We sent the package out on XXXXXX, and we have contacted the shipping company and addressed the problem. We have got back the original package and resent it by UPS. The new tracking number is XXXXXX. I apologize for the inconveniences and hopefully you can receive the items soon. If you have any problems, don’t hesitate to tell me.
$myname
譯文：我們已經(jīng)在XXX月XXX號發(fā)送包裹，根據(jù)您的反饋，我們已經(jīng)聯(lián)系貨運公司并確認問題。我們將找回原來的包裹并重新寄送,新的貨運單號是XXXXXX,使用的是UPS。我對此感到十分抱歉，希望您能盡快收到。有任何疑問，請告訴我。
提示：請?zhí)顚懓l(fā)貨日期和貨運單號。
16向買家推薦新品
Dear $buyer,
As Christmas/New year/…… is coming, we found XXXXXX has a large potential market. Many customers are buying them for resale on eBay or in their retail stores because of its high profit margin. We have a large stock of XXXXXX. Please click the following link to check them out XXXXXX. If you order more than 10 pieces in one order, you can enjoy a wholesale price of XXX. Thanks.
Regards
$myname
譯文：隨著圣誕節(jié)/新年/……的來臨，我們發(fā)現(xiàn)XXXXXX產(chǎn)品擁有一個大型潛在市場。我們有大量的暢銷的XXXXXX產(chǎn)品。請單擊下面鏈接XXXXXX查看它們。如果你一個訂單購買XXX件我們可以給批發(fā)價格。感謝您的惠顧。
提示：請?zhí)顚懏a(chǎn)品名稱、產(chǎn)品鏈接地址和購買件數(shù)。
17收到好評后
Dear $buyer,
Thank you for your positive comment. Your encouragement will keep us moving forward.We sincerely hope that we’ll have more chances to serve you.
$myname
譯文：感謝您的積極評價。您的鼓勵是我們前進的動力，我們真誠地希望能有更多的機會為您服務(wù)。

外貿(mào)郵件該怎么寫比較好

很多人覺得發(fā)給客戶發(fā)郵件很難，尤其是開發(fā)信。但實際上，郵件確實是發(fā)展外貿(mào)新業(yè)務(wù)最經(jīng)得起考驗的銷售策略之一。

JustReachOut外展資訊服務(wù)公司的創(chuàng)始人Dmitry Dragilev表示，他能夠通過他們的郵件幫助一家名為Polar的創(chuàng)業(yè)公司獲得谷歌的收購。

Dragilev近期匯集了一堆“破冰”郵件模板。我們對列表進行了整理，精選了9個最為有效的郵件模板，這些郵件的回復率效果都是翻倍的：

1. The ＄3000 contract email. / 3000美元的電子郵件。

點擊查看大圖

要點分析：

1）明確表示他產(chǎn)品和客戶很熟悉。

2）通過提及一個大牌顧客來背書他知道的產(chǎn)品。

3）提供他的成交案例。

4）關(guān)鍵點：顯示產(chǎn)品最終呈現(xiàn)的樣子，確保至少會受到客戶關(guān)注。

5）以一個問題結(jié)束，這樣很容易就能讓收件人回復。

Tips

What You Can Learn？

Don't be afraid to give away tons of value. It means more work upfront, but you'll stand out in the inbox.

不要害怕付出太多。這意味著你提前準備充分，之后才能在眾多競爭者郵件中脫穎而出。

2. A sales meeting email done right. / 一封電子郵件完成銷售會議。

要點分析：

1）清楚地識別發(fā)件人當前的角色以及他想要出售的東西。

2）提示：如果您不知道向誰發(fā)送電子郵件，請直接問！

3）清楚地列出確切的時間和日期，同時提及大概的通話時間。

Tips

What You Can Learn?

Identify yourself clearly upfront, verify whether you're talking to the right person, and clearly mention how much of their time you want (and when do you want it).

首先明確自己的身份，確認你是在跟對的人接洽，然后提出你想要跟對方溝通的時間以及占用的時常。

3. The “best email pitch”I ever received. / 我曾收到的“最好的電子郵件”。

要點分析：

1）表明他不是垃圾郵件發(fā)送者。

2）提到競爭對手的名字以引起收件人的注意。

3）提供實際演示視頻，以了解最終產(chǎn)品的外觀。

Tips

What You Can Learn?

Specializing your emails beyond the 'Hi [FirstName].' Mention something the receiver might have done recently (check their blog or Twitter) to grab attention right in the first sentence.

個性化您的電子郵件，提到客戶最近可能做過的事情（查看他們的領(lǐng)英或推特），以便在第一句話中引起對方的注意。

4. The email that won meetings at LinkedIn and Twitter. / 在LinkedIn和Twitter上成功約定會議。

要點分析：

1）一個很好的，簡潔的介紹。

2）她知道該公司運行Scala，因此她沒有將主頁發(fā)送給它們，而是鏈接到Takipi的Scala重點登陸頁面。

3）表明她完成了她的工作。

Tips

What You Can Learn?

Craft an email for just one person. Don't tell them about everything your company does. Instead, personalize your email for one person alone and create an email that solves his/her specific problem.

為客戶定制一封電子郵件。不要告訴他們你公司所有的業(yè)務(wù)。相反，突出個性化，寫一封能為客戶解決他/她的具體問題的郵件。

5. An email to kickstart a business relationship. / 啟動一段商業(yè)關(guān)系的郵件。

要點分析：

1）清晰，簡明的介紹，結(jié)合你的公司業(yè)務(wù)才描述你目前負責的核心工作。

2）解釋業(yè)務(wù)時側(cè)重于客戶利益，而不是功能。

3）郵件結(jié)尾想客戶尋求15分鐘的溝通時間，這會讓客戶（尤其是業(yè)務(wù)繁忙）感覺你很靠譜。

Tips

What You Can Learn?

Focus on benefits instead of features. This applies to everything from landing pages and sales letters to emails.

專注于客戶利益而非功能。這適用于從登陸界面到電子郵件的所有內(nèi)容。

6. An email that landed a $15,000 consulting project. / 一封電子郵件，獲得了15,000美元的咨詢項目。

要點分析：

1）Messwerks針對需要幫助成長型公司的進行用戶體驗和設(shè)計，因此這條開場白就很有魔力。

2）簡要概述Messwerks可以做些什么 - 增加銷售（超級好），約會（誰不想要？）和轉(zhuǎn)換（每個創(chuàng)業(yè)公司的夢想）。

Tips

What You Can Learn?

Choose your targets wisely. You can do a lot with a simple email if you target just the right group of people with it. Don't skimp on the homework and research your ideal customer thoroughly before you even send an email.

明智地選擇你的目標客戶。如果你有合適的目標人群，那么你可以通過簡單的電子郵件做很多事情。在發(fā)送電子郵件之前，不要忽視前期徹底研究理想客戶的工作。

7. An email to schedule a sales call. / 通過一封電子郵件安排銷售電話。

要點分析：

1）只需要10分鐘。哪家公司不希望獲得100個更好的客戶？

2）提及某個競爭對手或行業(yè)領(lǐng)導者，并告知他們從這個策劃中得到的結(jié)果。

3）一封非常簡單的3行電子郵件。易地而處，如果有人答應(yīng)給你100個客戶并只需要你10分鐘的時間，你也會感興趣不是嗎？

Tips

What You Can Learn?

Tell prospects exactly what kind of results they can expect. Then tell them how long you'll take to achieve it.

告訴潛在客戶他們可以期待什么樣的結(jié)果。然后告訴他們你需要多長時間才能實現(xiàn)它。

8. An email that won over the founder of Branchout. / 一封電子郵件，贏得創(chuàng)始人的青睞。

要點分析：

1）無論你喜歡或討厭它，都不能忽視第一行（提醒銷售人員：最怕的就是沒有特點）。

2）用一句話快速介紹電子郵件的內(nèi)容。

3）他沒有寫出500字的說明，而是鏈接到一個能一眼看清的關(guān)于會議的頁面。

4）為他自己想要說的做出一個快速摘要。

Tips

What You Can Learn?

Have fun. And mirror the image of your brand in your language. If you're branding yourself as a fun, youthful alternative to stuffy conventional conferences, don't use the same stuffy, conventional language in your emails.

玩得開心。用語言反映你的品牌形象。如果你想組織一個年輕化，趣味性強的會議，那么就在郵件中放棄使用一些傳統(tǒng)說法。

9. An email with a presentation. / 帶有報告的郵件。

 

要點分析：

1）當你已經(jīng)確認收件人時，可以不介紹直接進入問題討論。這種方法有效，也能很快引起對方注意。

2）這封郵件只是發(fā)送一個可視報告，而不是冗長的內(nèi)容。

3）他通過照顧Dan來給予價值，這樣的做法可能會變成收費性質(zhì)，甚至是長期的富有成效的關(guān)系。

Tips

What You Can Learn?

Show, don't just tell. Instead of writing a 500 word long email of your ideas, just create a video or presentation that shows your ideas in action.

某些情況下，展示的效果更好。與其寫一封500字的電子郵件，不如直接給客戶發(fā)一個視頻或者演示文稿，以此來表述你的想法。

Dmitry Dragilev表示：商務(wù)郵件很重要，我有很多關(guān)系很好的商業(yè)伙伴都來源于郵件溝通，所以把握好它，就把握了錢和互利的商業(yè)關(guān)系。

七種外貿(mào)開發(fā)信英文模板

外貿(mào)開發(fā)信是每一個外貿(mào)人都繞不過去的事物。雖然開發(fā)信的回復率受很多因素的影響，但是回復高的開發(fā)信總有可圈可點的內(nèi)容。

很多外貿(mào)人會注重使用“模板”，其實完全沒有必要。

根據(jù)公司的產(chǎn)品、客戶的情況，自己寫出的開發(fā)信，才是最好的。同時真正優(yōu)質(zhì)的外貿(mào)開發(fā)信可以持續(xù)給外貿(mào)人帶來非常豐厚的回報。

因此，針對開發(fā)信的撰寫，外貿(mào)人應(yīng)該好好下一番功夫。

下面我們就來說說開發(fā)信的寫作技巧與案例~

開發(fā)信寫作注意點

1. 郵件的標題

2. 3C原則（Clarity、Conciseness、Courtesy）

3. 目標導向

4. 注重細節(jié)

郵件寫作案例

這是一個美國客戶，詢問了我們一款電競椅的價格。我們的業(yè)務(wù)員報價之后，客戶沒有反應(yīng)，跟蹤了幾次依然沒有回應(yīng)。忽然有一天，客戶問我們的工廠是不是在安吉，得到我們的確定后他說要來工廠參觀拜訪。

見面后，客戶在工廠看了一番，沒有留下名片就走了?？蛻艋厝ズ笠琅f沒有任何動靜，也不與業(yè)務(wù)員聯(lián)系。

相信這樣的場景很多外貿(mào)人都經(jīng)歷過。

經(jīng)過各方面考量，我們還是決定繼續(xù)跟蹤這位客戶。通過對客戶進行背景調(diào)查后，我們了解到了客戶的相關(guān)信息。同時我們也需要考慮到美國的實際情況。

以上述信息作為切入點，我們又給客戶發(fā)了一封郵件，這次我們收到了回復。

Hi XX,

Hope this email finds you well.

Concerning the issue of that we export from other country to USA, we are still working on it with Haiti and Dominica free trade zone, the strategy way is ok, but we need confirm the details and make sure get the exact cost from China to their places.

We will have the full information at the end of this month, I will update to you in time. （客戶回復：OK let me know what you find out, the only problem I see that is I am sure you know those are 2 countries WITHOUT any factories making anything related to furniture, so even if you can do the paperwork change, I believe that will NOT be accepted by USA customs, they know those are very poor small islands with no factories.）

By the way, the trade war may be stopped soon, we need to make some purchase plan in advance, otherwise every customer will place the orders in the same time, the factory will be very busy and postpone the delivery time too.（客戶回復：I understand, but now we buy from 3 other gaming chair factories, so we do not need any new chairs, until after CNY, since we order a lot of stock to arrive before 12/31/2018.）

Have a nice day!

Best Regards Wishes

Ivan

從客戶的回復中，可以提煉出三點：他與三家工廠在合作；現(xiàn)在不是他的采購期；2018年12月底之前他不需要電競椅。

雖然沒有成功簽單，但是這封郵件也達到了想要的結(jié)果。我們收到了客戶的回復并且知道了客戶目前的情況，以及他的采購周期和時間。接下來就需要根據(jù)他給出的時間在合適的時候加強聯(lián)系。

總而言之，在開發(fā)海外客戶的過程中，寫好開發(fā)信很重要。

當你的郵件內(nèi)容嚴謹而禮貌，并且戳中了客戶的點，與他們的想法或者顧慮相切合，你就有很大機率引起客戶的關(guān)注，從而獲得回復。一旦與客戶建立相對穩(wěn)定的聯(lián)系，訂單指日可待！

以上就是小編對于外貿(mào)開發(fā)客戶郵件模板英語（外貿(mào)開發(fā)客戶郵件模板英語怎么說）問題和相關(guān)問題的解答了，外貿(mào)開發(fā)客戶郵件模板英語（外貿(mào)開發(fā)客戶郵件模板英語怎么說）的問題希望對你有用！