I look forward to hearing from you soon.Best regards,kENNETH KING 外貿(mào)詢價(jià)函電中英文范文 先生：從貴國(guó)駐北京的大使館(embassy)的商務(wù)參贊處獲悉，貴公司是一家食品(foodstuff)出口商。作為一家專營(yíng)罐裝食品(canned

商務(wù)英文郵件范文一 Dear Mr. Jones:We understand from your information posted on Alibaba.com that you are in the market for textiles. We would like to take this opportunity to introduce our company and product

Dear Sir or Madam:Thank you for your order No.6464 dated 28 April for 40 widgets. We would like to arrange for immediate shipment. Unfortunately, we do not have sufficient credit rmation to offer you open

商務(wù)函電范文中英文：告示 告示 Announcements 實(shí)例之一： 開業(yè) Opening of new business Dear Mr. / Ms,We have opened at the above address a sales office for our products here in New York. We employ a staf

外貿(mào)商務(wù)信函英語(yǔ)范文

In terms of contract number 318, the goods should be shipped before Jan. 20. We must to get the bill of lading(B/L) at latest befor Jan. 31, we believe that your party will deliever goods on

如“特此函達(dá)，即希函復(fù)?！蓖瑫r(shí)寫表示祝愿或致敬的話，如“此致敬禮”、“敬祝健康”等。具體的范文模板鏈接：https://pan.baidu.com/s/1bIq3X-uq-1xNXarsPFxOIQ ?pwd=t3u2 提取碼: t3u2

2007年10月20日 告訴對(duì)方,其對(duì)2000打餐桌布(table-cloth)的還盤已收到? (2) 盡管對(duì)方的還盤低于現(xiàn)行市價(jià),為了鼓勵(lì)業(yè)務(wù)發(fā)展,你搜檔網(wǎng) 告知對(duì)方其對(duì)2000打餐桌布的還盤已收到英語(yǔ)函電書寫 - 百度文庫(kù) 外貿(mào)

1.Dear Mr. Li,Your firm has been recommended 1 to us by the Dickson Electrics Company, with whom we have done business for many years.We are interested in your Electric Typewriters for use in offices and

We will arrange shipment when we receive your L/C amendment advice. 外貿(mào)函電范文包括詢盤、發(fā)盤、換盤、接受 1. Dear Mr. Li, Your firm has been remended 1 to us by the Dickson Electrics Company, with whom we have

外貿(mào)詢盤函電中英文范文 Dear Ms Zhang,I know your company from our partners: John&Son Co, I am interested in your item of embroidered tablecloth.Please send me your catolog and your price with the follow

外貿(mào)函電中英文范文怎么寫

1.Dear Mr. Li,Your firm has been recommended 1 to us by the Dickson Electrics Company, with whom we have done business for many years.We are interested in your Electric Typewriters for use in offices and

★ 外貿(mào)英語(yǔ)郵件格式范文 ★ 外貿(mào)英語(yǔ)郵件范文 ★ 外貿(mào)英文郵件范文 ★ 外貿(mào)英語(yǔ)函電書信范例(四) ★ 英語(yǔ)翻譯郵件范文邀請(qǐng)朋友 ★ 英文外貿(mào)郵件范文 ★ 常用英語(yǔ)商務(wù)郵件范文 ★ 給老板寫英語(yǔ)郵件的七個(gè)技巧 ★ 外貿(mào)郵件

外貿(mào)函電范文 發(fā)盤Dear Sir, We were very pleased to receive your letter of 5th April answering our advertisement for typewriters and, as requested, enclose a copy of our latest illustrated catalogue and current price list

外貿(mào)英語(yǔ)函電催款函典型句型 1The following items totaling $4000 are still open on your account.你的欠款總計(jì)為4000美元。2It is now several weeks since we sent you our first invoice and we have not yet

外貿(mào)英語(yǔ)函電催款函典型句型 (1)The following items totaling $4000 are still open on your account.你的欠款總計(jì)為4000美元。(2)It is now several weeks since we sent you our first invoice and we have not yet

外貿(mào)英語(yǔ)函電：催款函范文實(shí)用范例 (1)subject: Demanding Overdue Payment Dear Sirs,Account No.8756 As you are usually very prompt in settling your accounts, we wonder whether there is any special reason why we

外貿(mào)英語(yǔ)函電寫信范文：Koppermann GmbH Schubert strasse 16， K-2618， Hamburg， Germany Telefon： 1 41 61 00 00 Telefax： 0 41 61 00 01 2 April 200 Ms Ni Minzhi 3W Co. Ltd.3B Guihua Road Shanghai

外貿(mào)英語(yǔ)函電寫信范文

1.Dear Mr. Li,Your firm has been recommended 1 to us by the Dickson Electrics Company, with whom we have done business for many years.We are interested in your Electric Typewriters for use in offices and

外貿(mào)英語(yǔ)函電催款函典型句型 1The following items totaling $4000 are still open on your account.你的欠款總計(jì)為4000美元。2It is now several weeks since we sent you our first invoice and we have not yet receiv

外貿(mào)英語(yǔ)函電寫信范文：Koppermann GmbH Schubert strasse 16， K-2618， Hamburg， Germany Telefon： 1 41 61 00 00 Telefax： 0 41 61 00 01 2 April 200 Ms Ni Minzhi 3W Co. Ltd.3B Guihua Road Shanghai

外貿(mào)英語(yǔ)函電：催款函范文實(shí)用范例 (1)subject: Demanding Overdue Payment Dear Sirs,Account No.8756 As you are usually very prompt in settling your accounts, we wonder whether there is any special reason why we

外貿(mào)英語(yǔ)函電范文

英語(yǔ)作文電子郵件范文1 Dear David,I’m glad you’ll come to Beijing to learn Chinese. Chinese is very useful, and many foreigners are learning it now. It’s difficult for you because it’s quite different

英文電子郵件格式 Dear Mary,This is TomLook forward to seeing you soon.Best regards,Tom Yu (以上每一行,或者每個(gè)段落,都是左對(duì)齊的)一、主題 主題(Subject)框的內(nèi)容應(yīng)簡(jiǎn)明地概括信的內(nèi)容，短的可以是一個(gè)單詞

英文電子郵件的范文1 Dear Mr. Wang,I am pleased to invite you to a luncheon, to be held by the Monterey Institute of International Studies on October 12, 2006 at noon, commemorating the 75th anniversary of

發(fā)英文郵件的正確格式范文1 Dear Zhang Wei,I’m glad to know that you are coming to my city during the summer vacation.However, I’m afraid there’s some bad news. I’m planning

英語(yǔ)電子郵件格式范文1 Dear Mrs Mark，I am giving Miss Fang Li, a classmate of mine, this note of introduction to you and Mr. Mark, when she goes to visit New York City. Miss Li is my good friend.

寫英文郵件的范文1 Directions:Suppose you won a translation contest and your friend, Jack, wrote an email to congratulate you and ask for advice on translation. Write him a reply to 1) thank him, and 2)

英文寫email格式模板如下：1、英文郵件開頭：你在寫作正式的英文郵件時(shí)， 往往在開頭要進(jìn)行自我介紹， 包括自己的姓名， 身份， 院?；蚬ぷ鲉挝?， 這樣才能讓收信人對(duì)你有一定的了解。 而在非正式郵件中， 基本是不用再自

英文郵件格式范文

Dear Sirs: We have received the above NO.01/0501-FCT L/C established by you in payment for your order No.SHDS03027 and when we checked the L/C with the relevant contract carefully,we found some mistakes.Please modify it as follows: beneficiary AMOUNT: SAY US DOLLARS FORTY SIX THOUSAND NINE HUNDRED AND EIGHTY ONLY. date of shipment：change it to…… PARTIAL SHIPMENTS and TRANSSHIPMENT are ALLOWED We hope you can amend it quickly. Yours faithfully,
通過(guò)外貿(mào)英語(yǔ)函電的實(shí)訓(xùn)，讓我了解并熟悉外貿(mào)進(jìn)出口業(yè)務(wù)的關(guān)鍵步驟，重點(diǎn)掌握外貿(mào)業(yè)務(wù)信函的撰寫要點(diǎn)，初步做到能再一般情況下寫出內(nèi)容確切、表達(dá)得體、符合規(guī)范、語(yǔ)句通順、沒(méi)有語(yǔ)法錯(cuò)誤的信函，了解外貿(mào)業(yè)務(wù)過(guò)程中的相關(guān)術(shù)語(yǔ)，包括交易條件和環(huán)境。了解業(yè)務(wù)信函的趨向，并學(xué)習(xí)電傳、傳真、郵件的有關(guān)知識(shí)及寫法 。 一、商務(wù)信函的格式和組成部分 除了簡(jiǎn)單書信格式和功能書信格式以外，商業(yè)書信通常由下列幾個(gè)成分組成： 1. Letterhead 信頭 就是信紙最上方的關(guān)于一個(gè)公司的名字和地址。 2. Dateline 日期 寫信的日期。 3. Inside Address 信內(nèi)地址 信內(nèi)地址是收信人的地址，包括對(duì)方公司的名字和地址。 4. Salutation 稱呼語(yǔ) 可以是 Dear Sir(s)，Ladies andGentlemen，如果知道對(duì)方的姓名則要寫對(duì)方的姓（Mr/Mrs xxx）。具體要因情況而異。 5. Body of the Letter 正文 此處就是你寫信的意圖和想要達(dá)成的目的了。注意商務(wù)書信要盡量簡(jiǎn)潔、直接，以免含混不清、造成誤會(huì)。 6. Signature Block 簽名欄 先要寫上一些Complimentary Close （信尾客套語(yǔ)），如：Yoursfaithfully, Yours truly 等等。 Hand-Written Signature and SignatureIdentification 手寫體簽名和簽名 簽名部分包括手寫體簽名和印刷體簽名，手寫簽名要在印刷的簽名的上面。 二、函電書寫基本原則 1、Courtesy 禮貌語(yǔ)言要有禮且謙虛，及時(shí)地回信也是禮貌的表現(xiàn)。 例如： We have received with many thanks your letter of 20May, and we take the pleasure of sending you our latest catalog. We wish to draw your attention to a specialoffer which we have made in it. You will be particularly interestedin a special offer on page 5 of the latest catalog enclosed, which yourequested in your letter of 20 May. 2、Consideration體諒 寫信時(shí)要處處從對(duì)方的角度去考慮有什么需求，而不是從自身出發(fā)，語(yǔ)氣上更尊重對(duì)方。 例如： "You earn 2 percent discount when you pay cash. Wewill send you the brochure next month. "就比 "We allow 2 percent discount for cash payment. Wewon't be able to send you the brochure this month." 要好。 3、Completeness完整 一封商業(yè)信函應(yīng)概況了各項(xiàng)必需的事項(xiàng)，如邀請(qǐng)信應(yīng)說(shuō)明時(shí)間、地點(diǎn)等，確忌寄出含糊不清的信件。 4、Clarity 清楚意思表達(dá)明確，要注意： （1）避免用詞錯(cuò)誤：例如：As to the steamers sailing from Hong Kongto San Francisco,we have bimonthly direct services. 此處bimonthly 有歧義：可以是 twice a month 或者 once two month.故讀信者就迷惑了，可以改寫為： 1.We have two direct sailings every month from Hong Kong to San Francisco. 2.Wehave semimonthly direct sailing from Hong Kong to San Francisco. 3.We have adirect sailing from Hong Kong to San Francisco. （2）注意詞語(yǔ)所放的位置： 例如： . We shall be able to supply 10cases of the item only. 前者則有兩種商品以上的含義。 （3）注意句子的結(jié)構(gòu)： 例如： We sent you 5 samples yesterday of the goods which yourequested in your letter of May 20 by air. We sent you, by air, 5samples of the goods which you requested in your letter of May 20. 5、Conciseness簡(jiǎn)潔 （1）避免廢話連篇： 例如： .We wish to acknowledge receipt of yourletter...可改為：We appreciate your letter... .Enclosedherewith please find two copies of...可改為: We enclose two copies of... （2）避免不必要的重復(fù)： （3）短句、單詞的運(yùn)用： Enclosed herewith----->enclosed at thistime----->now due to the fact that----->because a draft in the amount of$1000----->a draft for $1000 6、Concreteness具體 7、Correctness正確 三、建立業(yè)務(wù)聯(lián)系 在國(guó)際商務(wù)交往中，建立業(yè)務(wù)關(guān)系是交易開始和擴(kuò)展的基礎(chǔ)。建立業(yè)務(wù)關(guān)系一般經(jīng)由以下幾個(gè)渠道：國(guó)內(nèi)外商會(huì)和貿(mào)易促進(jìn)會(huì)，大使館、領(lǐng)事館、商務(wù)參贊處，海外客戶、公開發(fā)行的行業(yè)名錄，市場(chǎng)調(diào)研，商務(wù)交易會(huì)或展覽會(huì)，銀行，貿(mào)易代表團(tuán)體的互訪，市場(chǎng)代表自我介紹。 基本寫作原則 1. 告之對(duì)方自己如何熟悉其地址和業(yè)務(wù)范圍，并表示原意與對(duì)方建立業(yè)務(wù)關(guān)系； 2. 向?qū)Ψ阶晕医榻B（企業(yè)性質(zhì)、業(yè)務(wù)狀況、經(jīng)營(yíng)范圍及信譽(yù)聲望等）； 3. 寄出或索取樣品、價(jià)格單和其他可供參考的資料； 4. 以禮節(jié)性的語(yǔ)言結(jié)束，表明希望彼此合作，發(fā)展互惠貿(mào)易關(guān)系及期待對(duì)方答復(fù)。 擬訂有關(guān)建立業(yè)務(wù)關(guān)系信函時(shí)，禮貌、得體、簡(jiǎn)潔、樸實(shí)地將寫信人的意圖清楚、完整地告之對(duì)方是關(guān)鍵的。其語(yǔ)言風(fēng)格為開門見(jiàn)山，簡(jiǎn)明扼要，切忌拖泥帶水，避免使用冷僻的詞匯或難懂的專門用語(yǔ)。 四、詢盤 告知對(duì)方從何種渠道得知 Your name has been given us by the Chamberof Commerce/ the Embassy/ the bank in )（我們Commerce/ the… Embassy/the… bank in….我們從在……地方的商會(huì)/從……使館/從……銀行獲悉你方名稱。 Your firm has been recommended to us byBayer AG, with whom we have done business for many years. 多年來(lái)與我們有業(yè)務(wù)聯(lián)系的拜爾股份公司將貴公司推薦給我們。 Messrs…of … have given me your name as soleagents for…在……的……公司向我們介紹了作為……獨(dú)家代理的貴公司的名稱。 （2）直截了當(dāng)?shù)卣f(shuō)明想要購(gòu)買的 We are considering the purchase of…我們打算購(gòu)買……。 We are interested in importing snookertables but we need to have further details of the costs before making a finaldecision. 我們有興趣進(jìn)口臺(tái)球桌，但在最后決定之前需要進(jìn)一步了解有關(guān)價(jià)格的詳細(xì)情況。 We are regular buyers of men’s knitwear. 我們是購(gòu)買男用針織品的老客戶。 （3）請(qǐng)求對(duì) Will you please send us your illustrate/latest catalogue and price-list. 請(qǐng)您寄給我們帶插圖的/最新的產(chǎn)品目錄和價(jià)格表。 We should like to receive a copy of yourlatest catalogue and full details of your export prices and terms of payment,together with samples. 我們非常希望獲得貴公司的最新產(chǎn)品目錄和有關(guān)出口價(jià)格、付款條件以及樣品的詳細(xì)材料。 Kindly let me have a description of yourelectric hedge trimmers. 請(qǐng)貴方寄來(lái)電動(dòng)修剪機(jī)的說(shuō)明書。 （4）強(qiáng)調(diào)對(duì)方所報(bào)方所報(bào)價(jià)格應(yīng)合理和 If your quotation is really competitive, …如果你方報(bào)價(jià)具有競(jìng)爭(zhēng)力，…… Provided prices are right. 前提是價(jià)格便宜。 If your products and terms comparefavorably with those of other suppliers, we shall send you an order. 如果貴公司的產(chǎn)品及條件與其他供貨商相比有優(yōu)勢(shì)，（如果貴公司的產(chǎn)品及條件與其他供貨商相比有優(yōu)勢(shì)，我方就會(huì)下訂單。 五、合同 商務(wù)合同是在商務(wù)活動(dòng)中簽署的具有法律地位的法律文件，其在措辭上使用嚴(yán)謹(jǐn)準(zhǔn)確的表達(dá)，以體現(xiàn)法律語(yǔ)言的嚴(yán)謹(jǐn)性；在行文上采用平鋪直敘的方法陳述事理，以明確合同雙方的權(quán)利義務(wù)。英文合同的詞匯具有準(zhǔn)確、嚴(yán)謹(jǐn)、正式、莊重、保守及規(guī)范等特點(diǎn)，具體體現(xiàn)在正式的書卷詞語(yǔ)、專業(yè)詞語(yǔ)、古體詞語(yǔ)、外來(lái)詞、同義詞并列、模糊限制詞的運(yùn)用以及具有特定含義的常用詞的使用。合同語(yǔ)言的語(yǔ)法特點(diǎn)是從句疊出，定語(yǔ)從句、狀語(yǔ)從句廣泛使用，狀語(yǔ)位置常常出現(xiàn)在主句內(nèi)部或從句的內(nèi)部以保證法律語(yǔ)言的嚴(yán)密和清晰。合同語(yǔ)言將各種從屬關(guān)系分句交織合并成一個(gè)冗長(zhǎng)而獨(dú)立的復(fù)合句，不使用省略句，不使用感嘆句，很少使用簡(jiǎn)單句。合同語(yǔ)言的篇章特點(diǎn)是結(jié)構(gòu)規(guī)范、條理清晰，采用法律文書的通用句子模式。 此外，我還在實(shí)訓(xùn)中詳細(xì)地學(xué)習(xí)其它方面如付款，包裝等的函電書信，學(xué)習(xí)到了好多東西。實(shí)訓(xùn)是工作前的準(zhǔn)備工作，外貿(mào)行業(yè)是一個(gè)具有挑戰(zhàn)性的職業(yè)，外貿(mào)交易的復(fù)雜性和多樣性決定了工作對(duì)人才素質(zhì)高低的要求比較嚴(yán)格。上完實(shí)訓(xùn)課之后，對(duì)于自身知識(shí)水平的局限性有了較充分的了解，在以后的學(xué)習(xí)及工作中，要不斷的提高自身的知識(shí)水平和身體素質(zhì)，逐步的向綜合型人員發(fā)展，來(lái)適應(yīng)21世紀(jì)對(duì)人才的需求?？偠灾m然這次實(shí)訓(xùn)時(shí)間短暫，但對(duì)于我而言依然是受益匪淺，讓我的課本知識(shí)再度升華，從感性認(rèn)識(shí)上升為理性認(rèn)識(shí)了。
　　在外貿(mào)中，我們作為一名業(yè)務(wù)員，英語(yǔ)好一點(diǎn)對(duì)于我們寫商務(wù)信函時(shí)好處多多。下面是我給大家整理的，供大家參閱! 　?。阂蟀船F(xiàn)金提貨方式裝運(yùn)訂貨 　　Dear Sir or Madam: 　　Thank you for your order No.6464 dated 28 April for 40 widgets. We would like to arrange for immediate shipment. Unfortunately, we do not have sufficient credit 　　rmation to offer you open account terms at this time. Would it be acceptable to ship this order cash on delivery? 　　If you wish to receive open account terms for your next order, please provide us with the standard financial statement and bank reference. This rmation will be held in the strictest confidence. 　　We look forward to hearing from you. 　　Yours sincerely, 　　Hillary 　?。貉舆t付款 　　Dear Sir or Madam: 　　Thank you for your letter dated 24 March. We are very sorry to hear about your pany’s current financial problems. 　　We have considered your request to delay payment of your outstanding balance of US$11.426 until 1 May of this year. We are happy to tell you that we can agree to your proposal. 　　We must add, however, that this preferential treatment is being given only because of your current circumstances. It cannot be taken as a precedent for our future mercial relationship. 　　We wish you better times ahead. 　　Yours sincerely, 　　Hillary 　?。捍_認(rèn)供貨 　　Dear Sir or Madam: 　　As a result of our recent exchange of rmation, we have a strong interest to work with your proposal. 　　Please see the following terms and conditions as a confirmation of the start of our business relationship. 　　Product Name: 　　Spec. Number: 　　Quantity: 　　Price: 　　Packing: 　　Payment: 　　We hope that this first transaction will e to a successful conclusion for both of us. We look forward to continuing a mutually beneficial trade between our panies. 　　Yours faithfully, 　　Hillary 　　：答復(fù)在30日有效期的信用狀付款的建議 　　Dear Sir or Madam: 　　Thank you for your order of 500b/w TV sets by your letter dated 17 July. 　　We have considered your proposal to pay by a 30-day letter of credit. We do not usually 　　accept time credit; however, in view of our long and mutually beneficial relationship, we are willing to make an exception this time. 　　I must stress that this departure from our usual practice relates to this transaction only. This one-time acmodation does not set a precedent for future transactions. 　　I am enclosing our sales contract No.834 covering the order. I would be grateful if you would follow the usual procedure. 　　Yours sincerely, 　　Hillary 　?。捍饛?fù)直接付款的要求 　　Dear Sir or Madam: 　　Thank you for your letter dated 2 October requesting payment against documents for contracts No.482 and 483. 　　We are pleased to say that we agree to your request. We wish, however, to make it clear that in our future transactions, involved for each transaction is less than US$5,000 or the equivalent in Renminbi. Should the amount exceed that figure, payment by letter of credit will be required. 　　We would like to say that this exception is allowed only in light of our long and mutually beneficial association. 　　Yours sincerely, 　　Hillary 　 看過(guò)的人還：
　　外貿(mào)函電的交流過(guò)程中，英文信函是普遍的一種方式。下面是我給大家整理的外貿(mào)函電中英文范文 ，供大家參閱! 　　外貿(mào)詢盤函電中英文范文 　　Dear Ms Zhang, 　　I know your company from our partners: John&Son Co, I am interested in your item of embroidered tablecloth. 　　Please send me your catolog and your price with the following information. 　　(item number, size, color, carton size, number of items per carton, cbm, MOQ.) 　　Thank you~ 　　I look forward to hearing from you soon. 　　Best regards, 　　kENNETH KING 　　外貿(mào)詢價(jià)函電中英文范文 先生： 　　從貴國(guó)駐北京的大使館(embassy)的商務(wù)參贊處獲悉，貴公司是一家食品(foodstuff)出口商。作為一家專營(yíng)罐裝食品(canned food)的零售商(retailer)，我們特致函貴方，希望能建立貿(mào)易關(guān)系。 　　從貴方的通函(circular)中我們了解到你們可以供應(yīng)各種罐裝食品，如能提供給我們最新的價(jià)格單以及插圖目錄，不勝感激。 　　如你方供貨價(jià)格優(yōu)惠，質(zhì)量上乘，我們將大量訂購(gòu)。 　　盼早復(fù)。 　　此致 　　Dear Sirs, 　　Your company has been introduced to us by Commercial Counselor’s Office of your embassy in Beijing as prospective buyers of arts & crafts. 　　In order to introduce our products to the Middle East, we are writing to you in the hope of establishing trade relations. 　　The main line of our business covers the export of chinaware of superb quality, fashionable design and competitive price, which enjoys a good reputation all over the world. For your information, we are enclosing an illustrated catalogue and the latest. Samples and quotations will be airmailed to you upon receipt of your specific inquiries. 　　Looking forward to your early reply. 　　Yours faithfully. 　　外貿(mào)函電投訴回復(fù)中英文范文 　　外貿(mào)函電：回信(英文版) 　　Dear Mr. / Ms， 　　Thank you for your letter conveying congratulations on my appointment. I wish also to thank you for the assistance you have given me in my work and look forward to better cooperation in the future。 　　Sincerely 　　外貿(mào)函電：回信(中文版) 　　尊敬的先生/小姐， 　　感謝你來(lái)信對(duì)我的任命表達(dá)的祝賀。我也感謝您對(duì)我的工作給予的支持，并期望未來(lái)能有更好的合作。 　　誠(chéng)摯的 　　外貿(mào)函電：回復(fù)投訴 　　外貿(mào)函電：回復(fù)投訴(英文版) 　　20 May 2000 　　Kee & Co.， Ltd 　　34 Regent Street 　　London， UK 　　Dear Sirs： 　　Thank you for your letter of 20 May referring to your order no.252. We are glad to hear that the consignment was delivered promptly。 　　We regret， however， that case no.46 did not contain the goods you ordered. We have investigated the matter and find that we did make a mistake in putting the order together。 　　We have arranged for the correct goods to be dispatched to you at once. The relevant documents will be mailed to you as soon as they are ready。 　　Please keep case no.46 and its contents until called for by our agents who have been informed of the situation。 　　We apologize for the inconvenience caused by our error。 　　Yours faithfully， 　　Tony Smith 　　Chief Seller 　　外貿(mào)函電：回復(fù)投訴(中文版) 　　——先生： 　　多謝五月二十日有關(guān)第252號(hào)定單的來(lái)信。得悉貨物及時(shí)運(yùn)抵，感到高興。 　　有關(guān)第46號(hào)箱錯(cuò)運(yùn)貨物一事，在此向貴公司致歉。經(jīng)調(diào)查，發(fā)現(xiàn)裝運(yùn)時(shí)誤將貨物同放，所以有此錯(cuò)失。 　　該缺貨已安排即時(shí)發(fā)運(yùn)，有關(guān)文件準(zhǔn)備好后會(huì)立即寄出。 　　錯(cuò)運(yùn)的貨物煩請(qǐng)代存，本公司已知會(huì)代理商，不日將與貴公司聯(lián)絡(luò)。 　　因此失誤而引致任何不便，本公司深感歉意。 　　銷售部主任 　　托尼.斯密思謹(jǐn)上 　　外貿(mào)函電投訴回復(fù)信中英文范文 　　2000年5月20日 　　外貿(mào)函電：錯(cuò)運(yùn)貨物的回復(fù) 　　外貿(mào)函電：錯(cuò)運(yùn)貨物的回復(fù)(英文版) 　　20 May 2000 　　Kee & Co.， Ltd 　　34 Regent Street 　　London， UK 　　Dear Sirs： 　　Thank you for your letter of 20 May regarding your order no.645。 　　We are sorry to learn that there was a mix-up in your order. We are now sending the consignment to you by airfreight. It should be with you within a week。 　　The necessary documentation will be sent under separate cover。 　　Please hold the goods which were wrongly shipped for collection。 　　We offer our sincere apologies for the delay. Should you have any further problems， please do not hesitate to contact us immediately。 　　Yours faithfully， 　　Tony Smith 　　Chief Seller 　　外貿(mào)函電：錯(cuò)運(yùn)貨物的回復(fù)(中文版) 　　——先生： 　　五月二十日有關(guān)第645號(hào)定單的來(lái)信收到。 　　得知錯(cuò)運(yùn)貨物，本公司感到抱歉。正確的貨物已安排空運(yùn)，應(yīng)于一周內(nèi)運(yùn)抵。有關(guān)文件將加函寄上。 　　煩請(qǐng)暫存錯(cuò)運(yùn)給貴方的貨物。 　　如有任何疑問(wèn)，歡迎與本公司聯(lián)絡(luò)。對(duì)于是次錯(cuò)失，謹(jǐn)再次表示歉意。 　　銷售部主任 　　托尼.斯密思謹(jǐn)上 　　2000年5月20日