Best regards,Mandy Co., Ltd.Add:Tel:Fax:Mail:Web:外貿(mào)開發(fā)信英語范文2 Hi, purchasing manager.Good day!We are XXXX supplier, and we have researched & designed some new product. If you are interested

外貿(mào)英語函電寫信范文：Koppermann GmbH Schubert strasse 16， K-2618， Hamburg， Germany Telefon： 1 41 61 00 00 Telefax： 0 41 61 00 01 2 April 200 Ms Ni Minzhi 3W Co. Ltd.3B Guihua Road Shanghai

(item number, size, color, carton size, number of items per carton, cbm, MOQ.)Thank you~I look forward to hearing from you soon.Best regards,kENNETH KING 外貿(mào)詢價(jià)函電中英文范文 先生：從貴國駐北京的大使

外貿(mào)英語郵件格式一 Dear purchasing manager,Hello,this Lily Lee from ___ company,our company is a professional __ manufacturer with years‘s e_perience.so we want to avail ourselves of opportunity establishing

外貿(mào)郵件范文1 主動(dòng)跟新買家建立聯(lián)系 Dear Mr. Jones: We understand from your information posted on Alibaba.com that you are in the market for textiles. We would like to take this opportunity to introduce our company an

有關(guān)外貿(mào)郵件的范文

譯文:我很高興收到你的郵件。雖然我在DHgate沒有多少評(píng)價(jià),但我一直在Ebay做業(yè)務(wù)多年,我對(duì)我的產(chǎn)品很有信心。此外DHgate提供第三方擔(dān)保支付服務(wù),這意味著付款將不會(huì)發(fā)放給賣方,直到您對(duì)產(chǎn)品質(zhì)量和交易非常滿意。希望能夠與您長(zhǎng)期合作,

A typo orspelling mistake can turn one word into an entirely different one. If you’re using email in a professionalcapacity, that mistake could be embarrassing or even offensive. It might alterthe whole mean

外貿(mào)英語郵件格式一 Dear purchasing manager,Hello,this Lily Lee from ___ company,our company is a professional __ manufacturer with years‘s e_perience.so we want to avail ourselves of opportunity establishing

外貿(mào)英語郵件格式一 Dear purchasing manager,Hello,this Lily Lee from xxx company,our company is a professional xx manufacturer with years‘s experience.so we want to avail ourselves of opportunity establish

外貿(mào)郵件范文?

★ 外貿(mào)英語郵件格式范文 ★ 英語電子郵件范文 var _hmt = _hmt || []; (function() { var hm = document.createElement("script"); hm.src = "https://#/hm.js?1fc3c5445c1ba79cfc8b2d8178c3c5dd";

After doing so, we will send you an e-mail notifying you of the tracking number. If you have any other questions, please feel free to let me know. Thanks!Best Regards$myname譯文:您的訂單編號(hào)為XXXXXX的款項(xiàng)已收到

that mistake could be embarrassing or even offensive. It might alterthe whole meaning of your email: a missing “not”,

英文email范文篇1 Dear Mr/Ms,As our telephone negotiation this morning was very brief and proceeded so smoothly, I thought it might be advisable to summarize the agreement:I offered US$56/kg CIF EMP You

外貿(mào)英語郵件格式一 Dear purchasing manager,Hello,this Lily Lee from xxx company,our company is a professional xx manufacturer with years‘s experience.so we want to avail ourselves of opportunity establish

外貿(mào)英語郵件格式范文

英語作文電子郵件范文1 Dear David,I’m glad you’ll come to Beijing to learn Chinese. Chinese is very useful, and many foreigners are learning it now. It’s difficult for you because it’s quite different

英文電子郵件格式 Dear Mary,This is TomLook forward to seeing you soon.Best regards,Tom Yu (以上每一行,或者每個(gè)段落,都是左對(duì)齊的)一、主題 主題(Subject)框的內(nèi)容應(yīng)簡(jiǎn)明地概括信的內(nèi)容，短的可以是一個(gè)單詞

英文電子郵件的范文1 Dear Mr. Wang,I am pleased to invite you to a luncheon, to be held by the Monterey Institute of International Studies on October 12, 2006 at noon, commemorating the 75th anniversary of

發(fā)英文郵件的正確格式范文1 Dear Zhang Wei,I’m glad to know that you are coming to my city during the summer vacation.However, I’m afraid there’s some bad news. I’m planning

英語電子郵件格式范文1 Dear Mrs Mark，I am giving Miss Fang Li, a classmate of mine, this note of introduction to you and Mr. Mark, when she goes to visit New York City. Miss Li is my good friend.

寫英文郵件的范文1 Directions:Suppose you won a translation contest and your friend, Jack, wrote an email to congratulate you and ask for advice on translation. Write him a reply to 1) thank him, and 2)

英文寫email格式模板如下：1、英文郵件開頭：你在寫作正式的英文郵件時(shí)， 往往在開頭要進(jìn)行自我介紹， 包括自己的姓名， 身份， 院?；蚬ぷ鲉挝?， 這樣才能讓收信人對(duì)你有一定的了解。 而在非正式郵件中， 基本是不用再自

英文郵件格式范文

We will offer you the best price and quality, please go to our website for more details, www.***.com （分析：第一次發(fā)郵件最好不要加上網(wǎng)址，防止被系統(tǒng)當(dāng)成垃圾郵件攔截。）Can you introduce your company

第一篇 all the items ordered are in stock except Pattern No.9001 Shanghai Printed Pure Silk. Stocks of these have been sold out since we quoted for them and the makers inform us that it will be another

譯文:您的訂單編號(hào)為XXXXXX的款項(xiàng)已收到,我們將在承諾的XXX天內(nèi)發(fā)貨,發(fā)貨后,我們將通知你貨運(yùn)單號(hào)。如果您有任何問題請(qǐng)隨時(shí)聯(lián)系我。謝謝!提示:請(qǐng)?zhí)钌夏挠唵翁?hào)和發(fā)貨天數(shù)。03發(fā)貨后Dear $buyer,The item XXXXXX you ordered has

范文一：Dear sir or madam:Thank you for your inquiry dated 25 march.We are always pleased to hear from a valued company.I regret to say that we cannot agree to your request for technical information regard

外貿(mào)英語郵件格式一 Dear purchasing manager,Hello,this Lily Lee from ___ company,our company is a professional __ manufacturer with years‘s e_perience.so we want to avail ourselves of opportunity establishing

外貿(mào)訂單英語郵件全過程范文

1. 向顧客推銷商品 　　Dear Sir: May 1, 2001 　　Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. 　　Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure. 　　Yours faithfully 　　2. 提出詢價(jià) 　　Dear Sir: Jun.1, 2001 　　We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon.. 　　Truly 　　3. 迅速提供報(bào)價(jià) 　　Dear Sir: June 4, 2001 　　Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you. 交易的契機(jī) 　　4. 如何討價(jià)還價(jià) 　　Dear Sir: June 8, 2001 　　We have received your price lists and have studied it carefully. However, the price level in your quotation is too　high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon. 　　Yours truly 　　5-1 同意進(jìn)口商的還價(jià) 　　Dear Sirs: June 12, 2001 　　Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this product unfavorably. However, for your order we have kept our prices down. 　　Sincerely 　　5-2 拒絕進(jìn)口商的還價(jià) 　　Dear Sirs: June 12, 2001 　　Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market here leaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer. 　　Truly 　　6. 正式提出訂單 　　Dear Sir: June 15, 2001 　　We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date. 　　Truly 　　7. 確認(rèn)訂單 　　Dear Sir: June 20, 2001 　　Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times. 　　Sincerely 　　8. 請(qǐng)求開立信用證 　　Gentlemen: June 18, 2001 　　Thank you for your order No. 599. In order to execute it, please open an irrevocable L/C for the amount of US$ 50,000 in our favor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested. 　　Sincerely 　　9. 通知已開立信用證 　　Dear Sir: June 24, 2001 　　Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by fax when the order has been executed. 　　Sincerely 　　10. 請(qǐng)求信用證延期 　　Dear Sir： Sep. 1, 2001 　　We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to Sept.30. 　　Sincerely 　　11. 同意更改信用證 　　Gentlemen: Sept. 5, 2001 　　We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to extend the L/C up to and including September 30. Please keep us abreast of any new development. 　　Sincerely
郵件是外貿(mào)人與客戶溝通的常用方式，那么如何使用郵件從0到1的開發(fā)大客戶呢？ 先來看下面這封開發(fā)郵件，也許你也正在套用著相同或者相似的模版，趕緊剎車，別猶豫！ Hello Mr. Jame White How are you? （分析：“How are you？”的使用本身是沒有問題的。雖然我們從小學(xué)就學(xué)習(xí)這樣的問候方式，但是這句話在很多國家并不太常用。） We know your company from the internet and we know that your market is in the LED lighting field in Poland. （分析：本句想表達(dá)的邏輯沒有問題，但是寫法和語法欠妥?！癴rom the internet”會(huì)給人不尊重和被騷擾的感覺，可以改為具體的詢盤。） We would like to take this opportunity to introduce our company and products, this is Alice from ABC company, we are one of the largest manufacturer in this field in China, I hope to cooperate with your company. （分析：本句話的句式非常普遍，表達(dá)的內(nèi)容也很籠統(tǒng)。如果公司真的是行業(yè)領(lǐng)軍企業(yè)，可以使用一些實(shí)際的數(shù)據(jù)去證明。） Please allow me to introduce our products to you, we have many items such as LED lamps, outdoors and indoors bulbs and LED strip. We have much experience in this field. I will give you more details about our products if you are interested in them. （分析：比較空泛的描述，給客戶帶來的感受不強(qiáng)烈。這部分可以考慮使用具體的數(shù)字來表達(dá)。） We will offer you the best price and quality, please go to our website for more details, www.***.com （分析：第一次發(fā)郵件最好不要加上網(wǎng)址，防止被系統(tǒng)當(dāng)成垃圾郵件攔截。） Can you introduce your company to us, or your target products market, thank you. （分析：這句話不太妥當(dāng)。第一次郵件客戶沒有義務(wù)也不會(huì)很愿意回答你的問題） We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future. （分析：本句較為空泛，沒有實(shí)際的含義。） Best Regards Alice （分析：簽名缺少內(nèi)容。） 對(duì)于郵件內(nèi)容，文中已經(jīng)給出了一些分析。 雖然這封郵件在語法和句式上沒有什么問題，并且在前幾年可能可以被奉為“開發(fā)信經(jīng)典模板”，但是如今這樣毫無亮點(diǎn)的寫法已經(jīng)遠(yuǎn)遠(yuǎn)不能吸引現(xiàn)在的客戶，郵件發(fā)出去后也不會(huì)有好的效果。 我們?cè)賮砜纯锤鶕?jù)分析修改后的郵件： Dear Jame Hoping this email finds you well. （非常地道的美式問候語。） We know your company is in the LED market from our customer data as the main distributor in European market. （“from our customer data”可能引起客戶的思考：之前是否問過價(jià)格或拿過樣品甚至很久之前是不是合作過。這樣的話術(shù)不會(huì)給客戶帶來騷擾的感覺。） We are specializing in LED lighting since 2008, our factory has the production capacity of 20000pcs bulbs with CE, Rohs every month, and the new items will be pushed every week from our ODM department. （用實(shí)際數(shù)據(jù)表明公司的地位與規(guī)模。） Please contact me for any further information, free samples would be sent to you in our promotion seasons now. （該句有兩個(gè)優(yōu)點(diǎn)：1. 郵件通篇主動(dòng)語態(tài)，但是這句話是被動(dòng)語態(tài)，閱讀起來可以讓客戶感覺到節(jié)奏的變化；2. “free samples”、“promotion seasons”刺激客戶盡快聯(lián)系索要樣品或下單。） Have a nice day! Best Regards Alice Company Tel/Whatsapp Web （結(jié)尾簽名內(nèi)容完整。） 修改后的郵件明顯更加簡(jiǎn)練，同時(shí)話術(shù)表達(dá)在無形中引導(dǎo)客戶進(jìn)一步聯(lián)系。 但是該郵件還是有些簡(jiǎn)單，在實(shí)際的郵件中，我們應(yīng)該針對(duì)特定的產(chǎn)品與當(dāng)前情況增添較為詳細(xì)的內(nèi)容。 郵件寫作案例 這是一個(gè)美國客戶，詢問了我們一款電競(jìng)椅的價(jià)格。我們的業(yè)務(wù)員報(bào)價(jià)之后，客戶沒有反應(yīng)，跟蹤了幾次依然沒有回應(yīng)。忽然有一天，客戶問我們的工廠是不是在安吉，得到我們的確定后他說要來工廠參觀拜訪。 見面后，客戶在工廠看了一番，沒有留下名片就走了?？蛻艋厝ズ笠琅f沒有任何動(dòng)靜，也不與業(yè)務(wù)員聯(lián)系。 相信這樣的場(chǎng)景很多外貿(mào)人都經(jīng)歷過。 經(jīng)過各方面考量，我們還是決定繼續(xù)跟蹤這位客戶。通過對(duì)客戶進(jìn)行背景調(diào)查后，我們了解到了客戶的相關(guān)信息。同時(shí)我們也需要考慮到美國的實(shí)際情況。 以上述信息作為切入點(diǎn)，我們又給客戶發(fā)了一封郵件，這次我們收到了回復(fù)。 Hi XX, Hope this email finds you well. Concerning the issue of that we export from other country to USA, we are still working on it with Haiti and Dominica free trade zone, the strategy way is ok, but we need confirm the details and make sure get the exact cost from China to their places. We will have the full information at the end of this month, I will update to you in time. （客戶回復(fù)：OK let me know what you find out, the only problem I see that is I am sure you know those are 2 countries WITHOUT any factories making anything related to furniture, so even if you can do the paperwork change, I believe that will NOT be accepted by USA customs, they know those are very poor small islands with no factories.） By the way, the trade war may be stopped soon, we need to make some purchase plan in advance, otherwise every customer will place the orders in the same time, the factory will be very busy and postpone the delivery time too.（客戶回復(fù)：I understand, but now we buy from 3 other gaming chair factories, so we do not need any new chairs, until after CNY, since we order a lot of stock to arrive before 12/31/2018.） Have a nice day! Best Regards Wishes Ivan 從客戶的回復(fù)中，可以提煉出三點(diǎn)：他與三家工廠在合作；現(xiàn)在不是他的采購期；2018年12月底之前他不需要電競(jìng)椅。 雖然沒有成功簽單，但是這封郵件也達(dá)到了想要的結(jié)果。我們收到了客戶的回復(fù)并且知道了客戶目前的情況，以及他的采購周期和時(shí)間。接下來就需要根據(jù)他給出的時(shí)間在合適的時(shí)候加強(qiáng)聯(lián)系。
很多人覺得發(fā)給客戶發(fā)郵件很難，尤其是開發(fā)信。但實(shí)際上，郵件確實(shí)是發(fā)展外貿(mào)新業(yè)務(wù)最經(jīng)得起考驗(yàn)的銷售策略之一。 JustReachOut外展資訊服務(wù)公司的創(chuàng)始人Dmitry Dragilev表示，他能夠通過他們的郵件幫助一家名為Polar的創(chuàng)業(yè)公司獲得谷歌的收購。 Dragilev近期匯集了一堆“破冰”郵件模板。我們對(duì)列表進(jìn)行了整理，精選了9個(gè)最為有效的郵件模板，這些郵件的回復(fù)率效果都是翻倍的： 1. The ＄3000 contract email. / 3000美元的電子郵件。 點(diǎn)擊查看大圖 要點(diǎn)分析： 1）明確表示他產(chǎn)品和客戶很熟悉。 2）通過提及一個(gè)大牌顧客來背書他知道的產(chǎn)品。 3）提供他的成交案例。 4）關(guān)鍵點(diǎn)：顯示產(chǎn)品最終呈現(xiàn)的樣子，確保至少會(huì)受到客戶關(guān)注。 5）以一個(gè)問題結(jié)束，這樣很容易就能讓收件人回復(fù)。 Tips What You Can Learn？ Don't be afraid to give away tons of value. It means more work upfront, but you'll stand out in the inbox. 不要害怕付出太多。這意味著你提前準(zhǔn)備充分，之后才能在眾多競(jìng)爭(zhēng)者郵件中脫穎而出。 2. A sales meeting email done right. / 一封電子郵件完成銷售會(huì)議。 要點(diǎn)分析： 1）清楚地識(shí)別發(fā)件人當(dāng)前的角色以及他想要出售的東西。 2）提示：如果您不知道向誰發(fā)送電子郵件，請(qǐng)直接問！ 3）清楚地列出確切的時(shí)間和日期，同時(shí)提及大概的通話時(shí)間。 Tips What You Can Learn? Identify yourself clearly upfront, verify whether you're talking to the right person, and clearly mention how much of their time you want (and when do you want it). 首先明確自己的身份，確認(rèn)你是在跟對(duì)的人接洽，然后提出你想要跟對(duì)方溝通的時(shí)間以及占用的時(shí)常。 3. The “best email pitch”I ever received. / 我曾收到的“最好的電子郵件”。 要點(diǎn)分析： 1）表明他不是垃圾郵件發(fā)送者。 2）提到競(jìng)爭(zhēng)對(duì)手的名字以引起收件人的注意。 3）提供實(shí)際演示視頻，以了解最終產(chǎn)品的外觀。 Tips What You Can Learn? Specializing your emails beyond the 'Hi [FirstName].' Mention something the receiver might have done recently (check their blog or Twitter) to grab attention right in the first sentence. 個(gè)性化您的電子郵件，提到客戶最近可能做過的事情（查看他們的領(lǐng)英或推特），以便在第一句話中引起對(duì)方的注意。 4. The email that won meetings at LinkedIn and Twitter. / 在LinkedIn和Twitter上成功約定會(huì)議。 要點(diǎn)分析： 1）一個(gè)很好的，簡(jiǎn)潔的介紹。 2）她知道該公司運(yùn)行Scala，因此她沒有將主頁發(fā)送給它們，而是鏈接到Takipi的Scala重點(diǎn)登陸頁面。 3）表明她完成了她的工作。 Tips What You Can Learn? Craft an email for just one person. Don't tell them about everything your company does. Instead, personalize your email for one person alone and create an email that solves his/her specific problem. 為客戶定制一封電子郵件。不要告訴他們你公司所有的業(yè)務(wù)。相反，突出個(gè)性化，寫一封能為客戶解決他/她的具體問題的郵件。 5. An email to kickstart a business relationship. / 啟動(dòng)一段商業(yè)關(guān)系的郵件。 要點(diǎn)分析： 1）清晰，簡(jiǎn)明的介紹，結(jié)合你的公司業(yè)務(wù)才描述你目前負(fù)責(zé)的核心工作。 2）解釋業(yè)務(wù)時(shí)側(cè)重于客戶利益，而不是功能。 3）郵件結(jié)尾想客戶尋求15分鐘的溝通時(shí)間，這會(huì)讓客戶（尤其是業(yè)務(wù)繁忙）感覺你很靠譜。 Tips What You Can Learn? Focus on benefits instead of features. This applies to everything from landing pages and sales letters to emails. 專注于客戶利益而非功能。這適用于從登陸界面到電子郵件的所有內(nèi)容。 6. An email that landed a $15,000 consulting project. / 一封電子郵件，獲得了15,000美元的咨詢項(xiàng)目。 要點(diǎn)分析： 1）Messwerks針對(duì)需要幫助成長(zhǎng)型公司的進(jìn)行用戶體驗(yàn)和設(shè)計(jì)，因此這條開場(chǎng)白就很有魔力。 2）簡(jiǎn)要概述Messwerks可以做些什么 - 增加銷售（超級(jí)好），約會(huì)（誰不想要？）和轉(zhuǎn)換（每個(gè)創(chuàng)業(yè)公司的夢(mèng)想）。 Tips What You Can Learn? Choose your targets wisely. You can do a lot with a simple email if you target just the right group of people with it. Don't skimp on the homework and research your ideal customer thoroughly before you even send an email. 明智地選擇你的目標(biāo)客戶。如果你有合適的目標(biāo)人群，那么你可以通過簡(jiǎn)單的電子郵件做很多事情。在發(fā)送電子郵件之前，不要忽視前期徹底研究理想客戶的工作。 7. An email to schedule a sales call. / 通過一封電子郵件安排銷售電話。 要點(diǎn)分析： 1）只需要10分鐘。哪家公司不希望獲得100個(gè)更好的客戶？ 2）提及某個(gè)競(jìng)爭(zhēng)對(duì)手或行業(yè)領(lǐng)導(dǎo)者，并告知他們從這個(gè)策劃中得到的結(jié)果。 3）一封非常簡(jiǎn)單的3行電子郵件。易地而處，如果有人答應(yīng)給你100個(gè)客戶并只需要你10分鐘的時(shí)間，你也會(huì)感興趣不是嗎？ Tips What You Can Learn? Tell prospects exactly what kind of results they can expect. Then tell them how long you'll take to achieve it. 告訴潛在客戶他們可以期待什么樣的結(jié)果。然后告訴他們你需要多長(zhǎng)時(shí)間才能實(shí)現(xiàn)它。 8. An email that won over the founder of Branchout. / 一封電子郵件，贏得創(chuàng)始人的青睞。 要點(diǎn)分析： 1）無論你喜歡或討厭它，都不能忽視第一行（提醒銷售人員：最怕的就是沒有特點(diǎn)）。 2）用一句話快速介紹電子郵件的內(nèi)容。 3）他沒有寫出500字的說明，而是鏈接到一個(gè)能一眼看清的關(guān)于會(huì)議的頁面。 4）為他自己想要說的做出一個(gè)快速摘要。 Tips What You Can Learn? Have fun. And mirror the image of your brand in your language. If you're branding yourself as a fun, youthful alternative to stuffy conventional conferences, don't use the same stuffy, conventional language in your emails. 玩得開心。用語言反映你的品牌形象。如果你想組織一個(gè)年輕化，趣味性強(qiáng)的會(huì)議，那么就在郵件中放棄使用一些傳統(tǒng)說法。 9. An email with a presentation. / 帶有報(bào)告的郵件。 要點(diǎn)分析： 1）當(dāng)你已經(jīng)確認(rèn)收件人時(shí)，可以不介紹直接進(jìn)入問題討論。這種方法有效，也能很快引起對(duì)方注意。 2）這封郵件只是發(fā)送一個(gè)可視報(bào)告，而不是冗長(zhǎng)的內(nèi)容。 3）他通過照顧Dan來給予價(jià)值，這樣的做法可能會(huì)變成收費(fèi)性質(zhì)，甚至是長(zhǎng)期的富有成效的關(guān)系。 Tips What You Can Learn? Show, don't just tell. Instead of writing a 500 word long email of your ideas, just create a video or presentation that shows your ideas in action. 某些情況下，展示的效果更好。與其寫一封500字的電子郵件，不如直接給客戶發(fā)一個(gè)視頻或者演示文稿，以此來表述你的想法。 Dmitry Dragilev表示：商務(wù)郵件很重要，我有很多關(guān)系很好的商業(yè)伙伴都來源于郵件溝通，所以把握好它，就把握了錢和互利的商業(yè)關(guān)系。
外貿(mào)郵件除了要簡(jiǎn)潔明了，條理清晰，主旨明確。 通常一篇完整的商務(wù)郵件包含以下幾個(gè)部分：稱呼，開篇，正文，結(jié)束語，禮貌問候。 01 Salutation——稱呼 開頭的稱呼大多數(shù)人都不會(huì)太注意，然而細(xì)節(jié)有時(shí)可以決定成敗。在西方國家，比如已婚女性和未婚女性所使用的表達(dá)就不一樣，因此在給女性客戶發(fā)郵件的時(shí)候請(qǐng)務(wù)必了解清楚。 用dear作為郵件的開頭肯定是沒有問題的，但是很多小伙伴卻忘了在后面寫上人名，電子郵件dear的后面一定要有“人”。因?yàn)榉g的原因，很多人都認(rèn)為“dear”是一個(gè)關(guān)系很親密的稱呼，但是在外國人眼里這個(gè)詞其實(shí)是很正式的，就像我們寫信的時(shí)候?qū)懙摹白鹁吹摹?、“敬愛的”等等? 所以在寫郵件的時(shí)候“dear”用在比較正式的場(chǎng)合，表示一種對(duì)他人的尊敬，后面可以加上名字或者姓氏。 如果是給不知道名字的人或者是在寫一封普通的郵件，可以在開頭選擇“Greetings”、“Hi there”。但在寫郵件的時(shí)候千萬別再使用Dear Sir和Dear Madam，這種說法過于老套并且很正式，給人一種你不必用心查找對(duì)方的名字的感覺，有點(diǎn)冒犯。還有“To whom it may concern”也不要用。 我們通常用的表達(dá)如下： Dear Mr./ Ms. Smith （具體某人） Dear Prof.（教授）/Dr.（博士）+ 姓（頭銜，職位） 02 Starting——開篇 對(duì)大多數(shù)商務(wù)郵件的開篇而言，我們都可以通過提及與客戶之前的接觸來表示友好的問候。 首先可以提及下你跟客戶的“交情”并做出感謝。比如感謝客戶跟你在哪里見過面、吃過飯、拜訪過公司、展會(huì)上聊天或者通過電話，談?wù)撨^什么內(nèi)容等等。如果并沒有的話，那么就感謝對(duì)方的來信。（甚至沒有及時(shí)回復(fù)對(duì)方的時(shí)候也表示感謝讓其等了很久） 通常我們會(huì)用這樣的表達(dá)： 1. Thank you for your (kind) letter of January 15th. 感謝您在1月15日的來信。 2. It was a pleasure meeting you at the conference this month. 很高興在本月的會(huì)議上認(rèn)識(shí)您。 3. I do appreciate your patience in waiting for a response. 感謝您耐心等待我的回復(fù)。 4. Thank you for contacting us. 感謝您聯(lián)系我們。 5. It was a pleasure meeting you in Shanghai last month. 上個(gè)月在上海見到您很高興。 6. I enjoyed having lunch with you last week in NewYork. 上周在紐約與您共進(jìn)午餐很愉快。 7. With reference to our telephone conversation yesterday... 我們昨天的電話交談關(guān)于...... 8. In reply to your request... 回應(yīng)您的要求...... 9. I would just like to confirm the main points we discussed on Friday. 我想確認(rèn)我們?cè)谥芪逵懻摰囊c(diǎn)。 在簡(jiǎn)單寒暄之后，我們就可以直接點(diǎn)明寫信目的。此處請(qǐng)注意，在表達(dá)意圖的時(shí)候也要盡可能的簡(jiǎn)潔明了。不然會(huì)讓客戶沒有興趣繼續(xù)讀下去。 03 State the main point——點(diǎn)名主旨 這一部分作為郵件的重點(diǎn)，需要向客戶表述你的主要訴求。比如你寫郵件是為了請(qǐng)求客戶幫忙、提供報(bào)價(jià)，詢問客戶問題、或者回應(yīng)客戶需求，提供證明材料等。通常我們會(huì)用到這樣的表達(dá)： 1. We are writing to inform you that.../ to confirm.../ to request.../to enquire about... 我們寫信是為了通知/確認(rèn)/請(qǐng)求/詢問…… 2. I recently read/heard about...and would like to know... 我們最近聽說......因此想要知道...… 3. I am contacting you for the following reason... 此次聯(lián)系您主要是為了...... 4. We'd like to invite you to a meeting on May 15th. 我們想要邀請(qǐng)您參加5月15日的會(huì)議。 需要注意的是，在做這部分表述的時(shí)候，我們通常可以使用以下短語： Making a request 請(qǐng)求幫忙 1. We would appreciate it if you would … 如果您愿意......我們將不勝感激。 2. It would be helpful if you could send us ... 如果您可以給我們發(fā)送......將會(huì)很有幫助。 3. I would appreciate your immediate attention to this matter. 感謝您對(duì)此事的關(guān)注。 4. Could you possibly tell us / let us have ... 你能告訴我們......嗎？ 5. Please let me know what action you propose to take. 您能告訴我下一步計(jì)劃是什么嗎？ Offering help 提供幫助 1. Would you like us to ...? 您希望我們......嗎？ 2. We are quite willing to ... 我們相當(dāng)樂意...... Giving good news 通知好的消息 1. We are pleased to announce that .../ to inform you that ... / to learn that ... 我們很開心（很高興）的告知（宣布/通知/了解）..... Giving bad news 通知不好的消息 1. I'm afraid it would not be possible to ... 我恐怕…...不能…... 2. After careful consideration we have decided (not) to ... 經(jīng)過深思熟慮后，我們決定…... 3. Unfortunately we cannot / we are unable to ... 不幸的是，我們沒法/不能…... 4. Please note that the goods we ordered on ( date ) have not yet arrived. 抱歉貨沒法如期抵達(dá)。 Complaining表達(dá)不滿 1. I am writing to express my dissatisfaction with ... 我對(duì)......感到很不滿意。 04 Closing——結(jié)束語 最后一段通常我們會(huì)客氣的寒暄一下，寫上對(duì)客戶的期待（期待對(duì)方的回復(fù)/給出意見反饋等）。通常我們會(huì)用這樣的表達(dá)： 1. Please accept our thanks for the trouble you have taken.  有勞貴方，不勝感激。  2. We tender you our sincere thanks for your generous treatment of us in this affair.  對(duì)您在此事中的慷慨之舉，我們深表感謝。  3. We should be grateful for your trial order.  如您試訂貨，我們將不勝感激。  4.We should be grateful for your furnishing us details of your requirements.  如果能收到您的具體需求，我們會(huì)非常開心。  5. We are greatly obliged for your bulk order just received.  收到貴方大宗訂貨，我們不勝感激。  6. If there is anything we can do to help you, we shall be more than pleased to do so.  貴公司若有所需求，我公司定盡力效勞。  7. We will spare no efforts in endeavoring to be of service to you.  我們將不遺余力的為您效勞。  8. Looking forward to your reply.  期待您的回信。 05 Ending——問候 郵件的最后我們通常會(huì)落上對(duì)客戶誠摯的問候，可用的表達(dá)很多。比如： Yours sincerely / Yours truly / Sincerely / Thank you / Best wishes / Warm regards / All the best / Best of luck