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外貿(mào)詢價函電中英文范文 先生:從貴國駐北京的大使館(embassy)的商務(wù)參贊處獲悉,貴公司是一家食品(foodstuff)出口商。作為一家專營罐裝食品(canned food)的零售商(retailer),我們特致函貴方,希望能建立貿(mào)易關(guān)系。從貴方的
2.外貿(mào)信函的分類 外貿(mào)信函從功能、用途上可分為:建立商貿(mào)關(guān)系、尋求代理、查詢信用、推銷產(chǎn)品、詢問報價、訂購貨物等數(shù)種。 3.外貿(mào)信函的結(jié)構(gòu) (1)信封。信封一定要寫得準(zhǔn)確、整潔,是寫信封的基本要求。但英語和漢語在地址的寫法上是
1、請求建立商業(yè)關(guān)系 Rogers Chemical Supply Co. 10E.22Street Omaha8,Neb Gentlemen: We have obtained your name and address from Aristo Shoes, Milan , and we are writing to enquire whether you would be
外貿(mào)函電的格式:有固定的語言、習(xí)慣用法和常用句型。外貿(mào)函電的語氣:各部分語氣。開發(fā)信、詢盤回復(fù)一般要客氣,表達(dá)感謝;平常業(yè)務(wù)聯(lián)系要細(xì)心、信任;催促付款要緊急而不失禮貌;客戶索賠要理解、給予足夠的解釋和說明。
外貿(mào)英語函電格式如下:1.齊頭式 每行都從左邊邊線開始。便于打印,但布局不美觀 2.混合式 寄信人的地址在信紙的中上部位明塌,而收信人的地租迅址是從 左邊邊線開始打印,結(jié)尾敬語連同簽署是從中間稍偏右處。3.改良式
外貿(mào)信函在寫作格式上一般由七個部分組成,即:信頭、行文對象、事由、正文、祝頌語、落款、附件。1。信頭。信頭包括發(fā)函公司的名稱、地址、電報掛號、電傳號碼以及發(fā)文字號。一般公司都用印有信頭的專用發(fā)函紙。2。行文對象
2、稱呼稱呼位于信內(nèi)地址下兩行, 有不同的形式, 根據(jù)發(fā)信人和收信人之間的關(guān)系選擇不同的稱呼形式 。3、正文外貿(mào)函電的正文一般包括三部分:開始, 正文和結(jié)尾 。在開始部分說明寫信目的, 如之前有過通信, 還會提及之前相
外貿(mào)函電建立商務(wù)關(guān)系的函電的格式是如何?
1.Dear Mr. Li,Your firm has been recommended 1 to us by the Dickson Electrics Company, with whom we have done business for many years.We are interested in your Electric Typewriters for use in offices and
發(fā)盤 Dear Sir,We were very pleased to receive your letter of 5th April answering our advertisement for typewriters and, as requested, enclose a copy of our latest illustrated catalogue and current price list.W
DearXXX,I am so glad to get your inquiry dated April 2. We are a manufacturer dealing with Halogen Fitting over 20 years.Halogen fitting is very popular in Europe.Regarding the order q'ty, could we sug
發(fā)盤Dear Sir, We were very pleased to receive your letter of 5th April answering our advertisement for typewriters and, as requested, enclose a copy of our latest illustrated catalogue and current price list. We think th
急求外貿(mào)函電發(fā)盤
1、外貿(mào)英語信函是國際貿(mào)易業(yè)務(wù)中普遍采用的信息交流方式,私人英語信函是以英語作為交流語言的群體的個人之間信息交流的方式之一,它們都屬于應(yīng)用文的范疇。2、國際貿(mào)易業(yè)務(wù)具有固定性、正規(guī)性、長期性、程序性、模式化等特點,
about our company, we attached catalog and brochure of all our products.If any of the items interests you, pls feel free to contact us, and we will send you quotation at the first time.Yours,XXX
外貿(mào)函電是我們建立對外貿(mào)易關(guān)系和外貿(mào)往來的重要手段。外貿(mào)函電包括建立客戶業(yè)務(wù)關(guān)系,詢價,報盤,還盤,訂貨,接受,簽約,包裝,裝運,支付,結(jié)算,保險,商檢,索賠,代理及仲裁等到幾項特殊貿(mào)易形式和經(jīng)濟(jì)技術(shù)合作。英文:
1,dear sir,we are glad to note from your letter of (日期自定)that,as exporters,you are desirous to establish business relations with us.this happens to coincide with our desire.we have been leading import
e)所報的價必須是實價,必須與現(xiàn)有的市場行情相吻合,價太低,客戶知道你不是做該行,不會理你;價太高也會嚇跑客戶,客戶也不會回你,所以,切勿亂報價,應(yīng)了解清楚了、多比較后再報,對新產(chǎn)品、對外貿(mào)公司來說這點
發(fā)盤Dear Sir, We were very pleased to receive your letter of 5th April answering our advertisement for typewriters and, as requested, enclose a copy of our latest illustrated catalogue and current price list. We think th
Dear Sir,We were very pleased to receive your letter of 5th April answering our advertisement for typewriters and, as requested, enclose a copy of our latest illustrated catalogue and current price list.We thi
急求一套 外貿(mào)函電的 發(fā)盤 還盤 寫作范文 !!! 謝謝各位大大~~
如“特此函達(dá),即希函復(fù)?!蓖瑫r寫表示祝愿或致敬的話,如“此致敬禮”、“敬祝健康”等。具體的范文模板鏈接:https://pan.baidu.com/s/1bIq3X-uq-1xNXarsPFxOIQ ?pwd=t3u2 提取碼: t3u2
2007年10月20日 告訴對方,其對2000打餐桌布(table-cloth)的還盤已收到? (2) 盡管對方的還盤低于現(xiàn)行市價,為了鼓勵業(yè)務(wù)發(fā)展,你搜檔網(wǎng) 告知對方其對2000打餐桌布的還盤已收到英語函電書寫 - 百度文庫 外貿(mào)
1.Dear Mr. Li,Your firm has been recommended 1 to us by the Dickson Electrics Company, with whom we have done business for many years.We are interested in your Electric Typewriters for use in offices and
We will arrange shipment when we receive your L/C amendment advice. 外貿(mào)函電范文包括詢盤、發(fā)盤、換盤、接受 1. Dear Mr. Li, Your firm has been remended 1 to us by the Dickson Electrics Company, with whom we have
外貿(mào)詢盤函電中英文范文 Dear Ms Zhang,I know your company from our partners: John&Son Co, I am interested in your item of embroidered tablecloth.Please send me your catolog and your price with the follow
外貿(mào)函電中英文范文怎么寫
外貿(mào)函電的交流過程中,英文信函是普遍的一種方式。下面是我給大家整理的外貿(mào)函電中英文范文 ,供大家參閱!外貿(mào)詢盤函電中英文范文 Dear Ms Zhang,I know your company from our partners: John&Son Co, I am intereste
本公司認(rèn)同來函的說法,然而,其他廠商的產(chǎn)品質(zhì)量絕對不能與本公司的相提并論。雖然極望與貴公司交易,但該還盤較本公司報價相差極大,故未能接受貴公司定單。特此調(diào)整報價,降價百分之二,祈盼貴公司滿意。謹(jǐn)候佳音。
一、首先要調(diào)整好自已的心態(tài)。因為有很多外貿(mào)業(yè)務(wù)員,在詢盤多的情況下:1、工作忙不過來,沒有及時回復(fù),認(rèn)為反正現(xiàn)在詢盤多,拖幾天也不要緊;2、針對詢盤多的情況下,在報價時,就會產(chǎn)生多報一點不要緊的情況,因為報少
外貿(mào)函電是我們建立對外貿(mào)易關(guān)系和外貿(mào)往來的重要手段。外貿(mào)函電包括建立客戶業(yè)務(wù)關(guān)系,詢價,報盤,還盤,訂貨,接受,簽約,包裝,裝運,支付,結(jié)算,保險,商檢,索賠,代理及仲裁等到幾項特殊貿(mào)易形式和經(jīng)濟(jì)技術(shù)合作。在涉外
to cable an offer (or to telegraph an offer) 電報(進(jìn)行)報價 offer and acceptance by post 通過郵政報價及接受 to accept an offer 接受報盤 to entertain an offer 考慮報盤 to give an offer 給報盤 to
1.Dear Mr. Li,Your firm has been recommended 1 to us by the Dickson Electrics Company, with whom we have done business for many years.We are interested in your Electric Typewriters for use in offices and
外貿(mào)函電范文包括詢盤、發(fā)盤、換盤、接受
外貿(mào)函電的交流過程中,英文信函是普遍的一種方式。下面是我給大家整理的外貿(mào)函電中英文范文 ,供大家參閱!外貿(mào)詢盤函電中英文范文 Dear Ms Zhang,I know your company from our partners: John&Son Co, I am intereste
本公司認(rèn)同來函的說法,然而,其他廠商的產(chǎn)品質(zhì)量絕對不能與本公司的相提并論。雖然極望與貴公司交易,但該還盤較本公司報價相差極大,故未能接受貴公司定單。特此調(diào)整報價,降價百分之二,祈盼貴公司滿意。謹(jǐn)候佳音。
一、首先要調(diào)整好自已的心態(tài)。因為有很多外貿(mào)業(yè)務(wù)員,在詢盤多的情況下:1、工作忙不過來,沒有及時回復(fù),認(rèn)為反正現(xiàn)在詢盤多,拖幾天也不要緊;2、針對詢盤多的情況下,在報價時,就會產(chǎn)生多報一點不要緊的情況,因為報少
外貿(mào)函電是我們建立對外貿(mào)易關(guān)系和外貿(mào)往來的重要手段。外貿(mào)函電包括建立客戶業(yè)務(wù)關(guān)系,詢價,報盤,還盤,訂貨,接受,簽約,包裝,裝運,支付,結(jié)算,保險,商檢,索賠,代理及仲裁等到幾項特殊貿(mào)易形式和經(jīng)濟(jì)技術(shù)合作。在涉外
to cable an offer (or to telegraph an offer) 電報(進(jìn)行)報價 offer and acceptance by post 通過郵政報價及接受 to accept an offer 接受報盤 to entertain an offer 考慮報盤 to give an offer 給報盤 to
1.Dear Mr. Li,Your firm has been recommended 1 to us by the Dickson Electrics Company, with whom we have done business for many years.We are interested in your Electric Typewriters for use in offices and
外貿(mào)函電范文包括詢盤、發(fā)盤、換盤、接受
如你與某外商第一次聯(lián)系,我這里給大家一個標(biāo)準(zhǔn)的聯(lián)系函格式,請參考: 郵件標(biāo)題:客戶求購的產(chǎn)品名稱郵件內(nèi)文:To:客戶公司名稱Attn:客戶人名Re:客戶求購的產(chǎn)品名稱 DECORATIVE LIGHTING We are pleased to get to konw that you are presently on the market for decorative lighting,and as a specialized manufacturer and exporter for this product in China,we sincerely hope to establish business relations with your esteemed corporation. If the product we offered above is some different from what you require actually,kindly inform us in detail,we will be pleased to re-offer you as per yr actual requirements asap.Please note that the product pictures will be sent to you upon yr request,and a small sample could also be sent to you for yr final checking if the price is finally acceptable.To konw more about our corporation,kindly visit our website:www.Pls kindly check and revert at yr earlist. Pure Trading Co.,Ltd Add: Tel: Fax: E-mail:幾點說明: a)郵件標(biāo)題只能是客戶求購的產(chǎn)品名稱,而不要加其它的任何多余語言,這樣,客戶打開你郵件的可能性一般可達(dá)到100%; b)開頭語簡潔帶過證明你是專業(yè)而老練的商人,可立即拉近與客戶的距離,而對商人來說過多的寒暄實在是多余;不少人喜歡一開始就說從何得知該客戶的,我們建議你,一般情況下最好不用提,客戶在那里發(fā)布過求購信息,客戶自己知道,多說多余,不過,如是本網(wǎng)線下轉(zhuǎn)發(fā)給你的外商詢盤,加一句話也無妨; c)開頭語特忌諱主動過多介紹自己,因為會給人一種推銷的感覺,給人的第一感覺就不好,事實上,沒有幾個客戶會有耐心來閱讀你的長篇介紹的,不主動過多介紹自己將一定反而會給客戶一種很自信、很專業(yè)的印象,這種印象對你來說是非常重要的;那么,“過多”的標(biāo)準(zhǔn)是什么呢?我們認(rèn)為,介紹性語言超過兩句即是“過多”! d)簡潔開頭后,你必須立即進(jìn)入正文,即報價,因為客戶最關(guān)心的無非是產(chǎn)品規(guī)格與價格而已,你如不能提供客戶想要的東西,客戶回你干嗎?立即進(jìn)入報價,證明你是專業(yè)做該行的,你是有誠意、實實在在想做生意的,大家的時間都很寶貴,都不想浪費時間,特別是歐美商人更是如此; 有人說,客戶詢盤中規(guī)格說的不全,無法報價,事實上,沒有那個外商會在詢盤中一次就把要求說完的,你可估摸著試探性報,報錯了沒關(guān)系,這只是證明你是專業(yè)的、多年做該行的,如所報的規(guī)格與客戶所要的不符,客戶一般會很快回復(fù)你并詳細(xì)告訴你他所需產(chǎn)品的具體要求的;有人總喜歡第一次聯(lián)系客戶時就問東問西的,有些國家的客戶(如印度、韓國)可能會耐心回你,但對大多數(shù)歐美客商(如美國)來說,他們一般是不會回復(fù)該類郵件的; e)所報的價必須是實價,必須與現(xiàn)有的市場行情相吻合,價太低,客戶知道你不是做該行,不會理你;價太高也會嚇跑客戶,客戶也不會回你,所以,切勿亂報價,應(yīng)了解清楚了、多比較后再報,對新產(chǎn)品、對外貿(mào)公司來說這點尤其重要; f)第一次聯(lián)系客戶時,除非客戶在詢盤中提出,最好不要主動附上圖片,以免被刪或被國外反垃圾郵件軟件攔截; g)與客戶第一次聯(lián)系最好用HOTMAIL郵箱,或在郵件中另附上你的HOTMAIL郵箱,因為垃圾郵件泛濫的原因,中國越來越多的郵件服務(wù)器被國外打入黑名單,你發(fā)的郵件可能最終進(jìn)不了客戶的郵箱,或客戶回你的郵件你也收不到,這種情況已越來越嚴(yán)重,而用HOTMAIL郵箱一般不會有這方面的問題;8,強(qiáng)烈建議:如你不能報出有一定竟?fàn)幜Φ膬r格,請最好不要聯(lián)系客戶,既然報不了價自然就成不了,不僅客戶很可能不會理你,你又何必浪費你及外商寶貴的工作時間呢?對外貿(mào)公司來說,何不在貨源上多下點功夫,效果一定好很多!總之,你聯(lián)系客戶的目地?zé)o非是為了爭取能最終成交,而要能最終實現(xiàn)成交的目地,你起碼總要邁過產(chǎn)品規(guī)格相符、出口報價適當(dāng)這兩個檻,直接洽談這兩個最重要的問題,不僅外商喜歡,也必能大大縮短成交的進(jìn)程,大家何樂何不為呢?轉(zhuǎn)自:國際進(jìn)出口貿(mào)易論壇 回復(fù)客戶的詢盤要清晰 對于如何回復(fù)客戶的詢盤的問題,從表面看,是一個比較簡單的問題,其實是一個很深的問題,也是一個所有從事外貿(mào)工作需要思考的問題,老外貿(mào)也不例外,因為這是一個關(guān)系到能不能抓住這個客戶、能不能發(fā)展這個客戶的問題,因此: 一、首先要調(diào)整好自已的心態(tài)。因為有很多外貿(mào)業(yè)務(wù)員,在詢盤多的情況下: 1、工作忙不過來,沒有及時回復(fù),認(rèn)為反正現(xiàn)在詢盤多,拖幾天也不要緊; 2、針對詢盤多的情況下,在報價時,就會產(chǎn)生多報一點不要緊的情況,因為報少了吃虧的是自已,報多了還可以還價,且就是這多一點的想法,使你失去了一些機(jī)會; 3、真正做到大小客戶、新老客戶、遠(yuǎn)近客戶等平等對待的原則。 二、要站在買方的角度思考問題,做好仔細(xì)的準(zhǔn)備工作: 1、價格:FOB、CIF等各種價格,什么樣的方式客戶最能接受,什么樣的價格最能讓雙方滿意達(dá)到均衡; 2、數(shù)量:在什么時間內(nèi)能提供什么樣的數(shù)量,千萬不能失信于客戶; 3、質(zhì)量:能達(dá)到什么樣的質(zhì)量保證,以及在生產(chǎn)過程中采取的措施等; 4、包裝:什么樣的包裝?20”能裝多少?40”能裝多少?等; 5、圖片:備有各種產(chǎn)品的圖片等,這是很重要的一點; 6、樣品:要有各種馬上能寄的樣品; 三、做好溝通的準(zhǔn)備工作: 1、在語言的溝通上,要做一些技巧; 2、在對方不回復(fù)的情況下,要主動回復(fù); 3、并盡可能使用多種方法,如:郵件、電話、傳真等; 4、并利用我方或?qū)Ψ降墓?jié)假日、地方的搬遷、重大事件的發(fā)生等情況主動聯(lián)絡(luò),以拉近距離; 要真正抓住或發(fā)展一個客戶不是一件容易的事情,要做的事情還很多很多“人”的結(jié)構(gòu)就是相互支撐,“眾”人的事業(yè)需要每個人的參與。 望采納?。?!5.是詢盤,這是向你確認(rèn)最終價格的 6.是報價 7.。。你敢發(fā)全了嗎,不過估計也是定單了
建議去百度或GOOGLE搜索一下,看看有沒有相關(guān)信息或資料可以幫你。
geiyige 給你一個列文 1.詢盤 dear sirs, i need your quotation for 425g canned mushroom pieces&stems including packaging/delivery time/price term is cfr/port of destination:dammam.thanks in advance. best regards xxx 2.發(fā)盤 dear xxx, we well received your inquiry in canned mushroom pieces&stems dated on xx. as per your requirement,we quote the price as below: name of item: canned mushroom pieces&stems specification:24tinned/ctn n.w:425g g.w:227 packaging: normal export brown carton box with buyers brand quantity: 1700 ctn /container price:us$7.80 cfr dammam payment terms:l/c at sight delivery date:no later than 30/12/2009 term of validity:27/10/2009 if any query,pls feel free to let me know. best regards xxx 3.還盤外商還盤如下 dear sirs, thank you so much for your offer,but after we carefully studying,we found your price is too high,we know your goods are in high quality,compare with the items which produce in europe.your price are higher than your competitor 5%-10%.so,we do hope you kindly reduce the price approximately 5%.say us$7.40/ctn.i think this concession should be acceptable by you. best regards xxx 我方還盤如下 dear xxx, thank you for your comment,we learnt that our samples are meet your request,and our quality are acceptable by you.but regret that you thought our prices are higher than other countries with same products.we do hope to co-operate and expand business with your company.really sorry that we can not accept your counter offer.please trust us,this is our firm offer,actually we received many orders from other company with such competitive price.if you accept our price.pls do not hesitate to inform us,consider the price of raw material are rise constantly.we hope you can make your final decision a.s.a.p.thanks. looking forward to your positive news! best regards xxx 4.接受 dear sirs, we received your letter dated on10/10/2009 with many thanks. after our careful consideration,we decided to accept the following offer: please note:we will send fehling "rose"logo to you by dhl a.s.a.p.please prepare the logo according.besides pls scanning the logo for our final confirmation before packaging. please send your s/c to us.hoping that we have a good start and do long-term business in the near future. best regards
發(fā)盤 Dear Sir, We were very pleased to receive your letter of 5th April answering our advertisement for typewriters and, as requested, enclose a copy of our latest illustrated catalogue and current price list. We think the "Portable 95" is a machine that would suit your purpose very well. It weighs 6.5 kg and is a bit heavier than the usual portable, but it is good for heavy duty and at the same time conveniently portable when carried in its case. We have one of these machines in stock and we shall be pleased to arrange for you to try it. Although costs have been rising since March, we have not yet raised our pries, but may have to do so when present stocks run out. We therefore advise you to place your order with us at once. 敬啟者: 我們很高興收到您四月五日答復(fù)我們打字機(jī)廣告的來信,現(xiàn)按您來信的要求附上我們最新的附圖產(chǎn)品目錄及現(xiàn)在的價目表。 我們認(rèn)為“手提95型”會適合您的需要。這部機(jī)重6。5公斤,比常見的手提機(jī)稍重一些,但適合于打字量大的用途,同時也可放進(jìn)打字箱內(nèi),十分便于手提。 我們目前的存貨中有這樣一臺機(jī)子,我們將很樂意為您安排前來試用。 自今年三月以來各種費用一直在上升,但我們?nèi)晕刺醿r,不過目前的庫存一旦售完便可能不得不這樣做。為此我們建議您即時向我們下訂單。 還盤 Dear Sirs: Thank you for your letter of 20 May 2000. We are disappointed to hear that our price for Flame cigarette lighters is too high for you to work on. You mention that Japanese goods are being offered to you at a price approximately 10% lower than that quoted by us. We accept what you say, but we are of the opinion that the quality of the other makes does not measure up to that of our products. Although we are keen to do business with you, we regret that we cannot accept your counter offer or even meet you half way. The best we can do is to reduce our previous quotation by 2%. We trust that this will meet with your approval. We look forward to hearing from you. Yours faithfully 先生: 二零零零年五月二十曰來函收到,不勝感激。得知貴公司認(rèn)為火焰牌打火機(jī)價格過高,無利可圖,本公司極感遺憾。來函又提及曰本同類貨品報價較其低近百分之十。 本公司認(rèn)同來函的說法,然而,其他廠商的產(chǎn)品質(zhì)量絕對不能與本公司的相提并論。 雖然極望與貴公司交易,但該還盤較本公司報價相差極大,故未能接受貴公司定單。 特此調(diào)整報價,降價百分之二,祈盼貴公司滿意。 謹(jǐn)候佳音。
1. Dear Mr. Li, Your firm has been recommended 1 to us by the Dickson Electrics Company, with whom we have done business for many years. We are interested in your Electric Typewriters for use in offices and shall be glad if you will send us a copy of your illustrated catalogue 2 and current price list. Yours sincerely, Susan Block Manager A Reply Dear Ms Block, We welcome you for your enquiry of Fed. 1 and thank you for your interest in our commodities. We are enclosing 3 some copies of our illustrated catalogues and a price list giving the details you asked for. We trust that you will agree that our products and price appeal to 4 the most selective buyer. And we also allow a proper discount 5 according to the quantity ordered. Thank you again for your interest in our products. We are looking forward to your order and you may be assured 6 that it will receive our prompt and careful attention. Yours truly 2. Dear Mr. Lu, We have noticed from your advertisement 1 in www.Chinaproducts.com.cn 2 that you export large quantities of cushions 3 to European market. Being specialized in this line for a long time, we are well connected with 4 many customers in our country. At present, we are interested in back cushion fine in quality and low in price. It will be highly appreciated if you could send us some brochures and samples for our reference and quote 5 your lowest price on CIF basis including our 3% commission 6 . Should your goods prove satisfactory and price be found competitive 7 , you may expect substantial 8 orders from us. We are looking forward to your early reply. Yours faithfully A Reply Dear Mr. Bean, We warmly welcome your enquiry of April 4 and thank you for your interest in our cushions. We are enclosing samples and price list of back cushions giving the details you asked for. We feel confident that you will find the goods both excellent in quality and reasonable in price. Best regards, Yours sincerely
外貿(mào)函電是我們建立對外貿(mào)易關(guān)系和外貿(mào)往來的重要手段。外貿(mào)函電包括建立客戶業(yè)務(wù)關(guān)系,詢價,報盤,還盤,訂貨,接受,簽約,包裝,裝運,支付,結(jié)算,保險,商檢,索賠,代理及仲裁等到幾項特殊貿(mào)易形式和經(jīng)濟(jì)技術(shù)合作。 英文:foreign correspondence 就是有著國際貿(mào)易關(guān)系的雙方由于彼此的業(yè)務(wù)往來而產(chǎn)生的信件,但在信息化高度發(fā)達(dá)的今天,該信件并不局限于紙質(zhì)信件,也可以是電子郵件、傳真或MSN。 外貿(mào)函電最常用的內(nèi)容:建立業(yè)務(wù)關(guān)系、詢盤、發(fā)盤、回復(fù)、銷售合同、包裝、保險、賠償、仲裁等。 外貿(mào)函電基本要求:主題明確,內(nèi)容簡潔,語言精煉,表述完整。 外貿(mào)函電的格式:有固定的語言、習(xí)慣用法和常用句型。 外貿(mào)函電的語氣:各部分語氣。開發(fā)信、詢盤回復(fù)一般要客氣,表達(dá)感謝;平常業(yè)務(wù)聯(lián)系要細(xì)心、信任;催促付款要緊急而不失禮貌;客戶索賠要理解、給予足夠的解釋和說明。


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