大家好！今天讓小編來大家介紹下關(guān)于外貿(mào)業(yè)務(wù)員常用口語（外貿(mào)業(yè)務(wù)員常用口語有哪些）的問題，以下是小編對(duì)此問題的歸納整理，讓我們一起來看看吧。

外貿(mào)新手應(yīng)該如何接聽國(guó)外客戶電話

給買家打電話的常用口語

開場(chǎng)

Hi, it's 你的名字 from 你的公司. May I (please) speak to Mr.Smith?

你好，我是x公司的xx，請(qǐng)問您是Smith先生嗎？

對(duì)方不在或正忙

Could you please take a message? Please tell her/him that…

I'd like to leave her/him a message. Please let her/him know that…

能否請(qǐng)您留個(gè)消息，告訴他……

When is a good time to call?

什么時(shí)候方便我再次來電？

When is she/he going to be back?

他什么時(shí)候回來？

Could you tell him/her that I called, please?

能否轉(zhuǎn)告他我找過他？

Could you ask him/her to call me back, please?

能否轉(zhuǎn)告他請(qǐng)他回電給我？

Okay, thanks. I'll call back later.

好的，謝謝，我待會(huì)兒再打來。

有事說事

I'm calling to ask about/discuss/clarify…

I just wanted to ask…

I'm calling about/because…

I'm calling to follow up on…

我打電話來是為了……

糾正對(duì)方的說法

I'm sorry, but I think there has been a misunderstanding…

I'm sorry, but it's not quite right.

不好意思，但我想您有所誤解……

與買家確認(rèn)重要信息

Let me see if I got that right.

When you say…do you mean…?

So if I understand you correctly…

Just to confirm, …

Just to clarify, you said…

I'm not sure I understand. Did you mean…?

再跟您確認(rèn)一下，您的意思是……

沒有聽清買家在說什么

I'm sorry, I didn't catch that. Could you please repeat yourself?

不好意思，我沒聽清，您能重復(fù)一遍嗎？

Would you mind spelling that for me?

您能把這個(gè)拼寫一下給我嗎？

Would you mind slowing down?

您能說慢一點(diǎn)嗎？

Would you mind speaking up a little bit?

您能說大聲一點(diǎn)嗎？

當(dāng)通話質(zhì)量不好時(shí)

I'm sorry, could you speak up, please?

Would you mind speaking up a bit?

您能說大聲一點(diǎn)嗎？

I'm sorry I can't hear you very well.

I think we have a bad connection.

不好意思線路不好，聽不清楚。

掛電話時(shí)

I will follow up with the requested information soon.

我會(huì)盡快跟進(jìn)您所需的信息。

I will keep you updated on our progress.

有新的進(jìn)展我會(huì)及時(shí)通知您。

Thank you for your time. Have a great day!

謝謝，祝您愉快！

小貼士

給買家打電話前的準(zhǔn)備工作

01、預(yù)約

為了不打擾對(duì)方生活工作，跟買家通電話前最好預(yù)約一個(gè)時(shí)間，這樣就不會(huì)引起買家的反感。

02、FAQ

準(zhǔn)備好你所能想到的有關(guān)產(chǎn)品、有關(guān)公司的問題和答案，以便第一時(shí)間為買家解決疑問。

03、錄音APP

對(duì)于聽力不太好的外貿(mào)人，可以試試在手機(jī)里裝個(gè)電話錄音APP，這樣即使一開始沒有聽清客戶說的話，掛斷電話后也可以通過錄音反復(fù)確認(rèn)。

外貿(mào)英語口語中常用的詞匯有哪些

常用外貿(mào)術(shù)語有很多，先補(bǔ)充一些常用的單詞
托運(yùn)人(SHIPPER)
第三者提單(THIRDPARTY B/L)
收貨人(CONSIGNEE)
憑托運(yùn)人指示(TO ORDER OF SHIPPER)
憑收貨人指示(TO ORDER OF CONSIGNEE)
憑銀行指示(TO ORDER OF XX BANK)
被通知人(NOTIFY PARTY)
提單號(hào)碼(B/L NO)
裝船通知(SHIPMENT ADVICE)
船名(NAME OF VESSEL)
裝貨港(PORT OF LOADING)
卸貨港(PORT OF DISCHARGE)
聯(lián)運(yùn)提單(THROUGH B/L)
聯(lián)合運(yùn)輸提單(COMBINED TRANSPORT B/L)
收貨地(PLACE OF RECEIPT)
交貨地(PLACE OF DELIVERY)
第一程運(yùn)輸工具(PRE-CARRIAGE BY）
海運(yùn)船名和航次(OCEAN VESSEL，VOY NO)
貨名(DISCRIPTION OF GOODS)
件數(shù)和包裝種類(NUMBER AND KIND OF PACKAGES)
嘜頭(SHIPPING MARKS)
毛重，尺碼(GROSS WEIGHT，MEASUREMENT)
運(yùn)費(fèi)和費(fèi)用(FREIGHT AND CHARGES)
預(yù)付(FREIGHT PREPAID)
到付(FREIGHT COLLECT)
另外可以參考一些外貿(mào)函電的書籍和外貿(mào)網(wǎng)站，都有很多實(shí)用的詞匯。

外貿(mào)業(yè)務(wù)員常用英語口語

外貿(mào)業(yè)務(wù)員常用英語口語：

1、 I've come to make sure that your stay inBeijing is a pleasant one. 

我特地為你們安排使你們?cè)诒本┑亩毫粲淇臁?/p>

2 、You're going out of your way for us, Ibelieve. 

我相信這是對(duì)我們的特殊照顧了。

3 、It's just the matter of the schedule,that is,ifit is convenient for you right now. 

如果你們感到方便的話，我想現(xiàn)在討論一下日程安排的問題。

4 、I think we can draw up a tentative plannow. 

我認(rèn)為現(xiàn)在可以先草擬一具臨時(shí)方案。

5 、If he wants to make any changes,minoralternations can be made then. 

如果他有什么意見的話，我們還可以對(duì)計(jì)劃稍加修改。

6 、Is there any way of ensuring we'll have enoughtime for our talks? 

我們是否能保證有充足的時(shí)間來談判？

7、 So our evenings will be quite full then? 

那么我們的活動(dòng)在晚上也安排滿了嗎？

8 、We'll leave some evenings free,that is,if it isall right with you. 

如果你們?cè)敢獾脑?，我們想留幾個(gè)晚上供你們自由支配。

9、 We'd have to compare notes on what we'vediscussed during the day. 

我們想用點(diǎn)時(shí)間來研究討論一下白天談判的情況。

10、 That'll put us both in the picture. 

這樣雙方都能了解全面的情況。

以上就是小編對(duì)于外貿(mào)業(yè)務(wù)員常用口語（外貿(mào)業(yè)務(wù)員常用口語有哪些）問題和相關(guān)問題的解答了，外貿(mào)業(yè)務(wù)員常用口語（外貿(mào)業(yè)務(wù)員常用口語有哪些）的問題希望對(duì)你有用！