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在國(guó)際貿(mào)易實(shí)務(wù)中,發(fā)盤也稱報(bào)盤、發(fā)價(jià)、報(bào)價(jià)。法律上稱之 為“要約”。發(fā)盤可以是應(yīng)對(duì)方詢盤的要求發(fā)出,也可以是在 沒有詢盤的情況下,直接向?qū)Ψ桨l(fā)出。發(fā)盤一般是由賣方發(fā)出 的,但也可以由買方發(fā)出,業(yè)務(wù)稱其為“遞盤”(1)發(fā)盤的
我是在一家外貿(mào)公司實(shí)習(xí),我在公司主要工作是熟悉外貿(mào)流程以及做業(yè)務(wù),對(duì)一些新客戶的發(fā)展和老客戶的維護(hù)。首先我介紹一下我在公司所要做的事情: 1.客戶詢盤:一般在客戶下訂單之前,都會(huì)有相關(guān)的OrderInquiry給我們業(yè)務(wù)部,做一些細(xì)節(jié)上的
詢盤,發(fā)盤,還盤,接受,是外貿(mào)開發(fā)新客戶的必經(jīng)步驟,只是針對(duì)新客戶而言。這個(gè)不是簡(jiǎn)單的三言兩語就能說明白的事情。如果是新產(chǎn)品的話從詢盤到接受,天啊,一個(gè)月左右的時(shí)間,你算算這個(gè)過程包含了往來多少封電子郵件,
我們采用了我們獨(dú)特的技術(shù),電熱水器最大的問題就是漏水。而我們用一條焊縫的技術(shù)來減少漏水的機(jī)率,為客戶做出一批優(yōu)質(zhì)的產(chǎn)品。為此,我要非常的謝謝我們公司的全體員工,是他們?cè)斐鲞@么好的產(chǎn)品。才讓我更加有信心與客戶溝
g)與客戶第一次聯(lián)系最好用HOTMAIL郵箱,或在郵件中另附上你的HOTMAIL郵箱,因?yàn)槔]件泛濫的原因,中國(guó)越來越多的郵件服務(wù)器被國(guó)外打入黑名單,你發(fā)的郵件可能最終進(jìn)不了客戶的郵箱,或客戶回你的郵件你也收不到,這種情
but it is good for heavy duty and at the same time conveniently portable when carried in its case.We have one of these machines in stock and we shall be pleased to arrange for you to try it.Although c
求幾篇實(shí)際工作中用到的外貿(mào)業(yè)務(wù)詢盤,回盤或發(fā)盤的例子.最好中英文都給出.
開發(fā)信的原則 這邊先談?wù)勔郧暗囊粋€(gè)德國(guó)客人給我的建議,我把他原文附上,但是名字和公司我刪掉了,其他一字不改,大家看看!Dear C,As you mentioned last time, how to write a right email, pls find my reply as
Dear xx:(用戶名稱,建議不要用client或者friend,直接加客戶名稱,避免群發(fā)詞)I am xx from xx , mannufacture of xxxxx for more than xx years.Glad to learn you're on the market of XXX products. (第一
How are you? (分析:“How are you?”的使用本身是沒有問題的。雖然我們從小學(xué)就學(xué)習(xí)這樣的問候方式,但是這句話在很多國(guó)家并不太常用。)We know your company from the internet and we know that your market is
Writing of international opening letters 釋義:開發(fā)信就是外貿(mào)業(yè)務(wù)員給客戶發(fā)送尋求合作的郵件。開發(fā)信模板 英文大全如下:①發(fā)了開發(fā)信后客戶沒回音,催!Dear ***,Sorry to trouble you again!Please find my mail below
外貿(mào)開發(fā)信英語范文
商務(wù)英語詢盤函電范文篇1 Dear Mr. Smith,We purchased a large quantity of your products a few months ago and found them very satisfactory.Currently, we are in need of the same quantity of the item and would
英文郵件回復(fù)范文一 Dear Mr. / Ms,Thank you for your letter informing us of Mr. Green’s visit during June 2-7. Unfortunately, Mr. Edwards, our manager, is now in Cairo and will not be back until
3,收郵件的人不是公司決策者 如:Dear,Thank you! I received your email and I sent it to our outsourcing manager. He didn’t tell me anything just now. I will contact you soon once got any news.跟進(jìn)
回復(fù)客戶詢盤英文范文1 Dear Johnson,We are so glad to know you are interested in our product 106.248, 106.249,106.250 series and very glad to enter into business relationship with you.As Australia is
英文郵件回復(fù)的范文格式如下:范文一:Dear sir or madam:Thank you for your inquiry dated 25 march.We are always pleased to hear from a valued company.I regret to say that we cannot agree to your request f
英文詢盤郵件回復(fù)范文
外貿(mào)函電范文 發(fā)盤Dear Sir, We were very pleased to receive your letter of 5th April answering our advertisement for typewriters and, as requested, enclose a copy of our latest illustrated catalogue and current price list
英文:foreign correspondence 就是有著國(guó)際貿(mào)易關(guān)系的雙方由于彼此的業(yè)務(wù)往來而產(chǎn)生的信件,但在信息化高度發(fā)達(dá)的今天,該信件并不局限于紙質(zhì)信件,也可以是電子郵件、傳真或MSN。外貿(mào)函電最常用的內(nèi)容:建立業(yè)務(wù)關(guān)系、詢盤、發(fā)盤
2007年10月20日 告訴對(duì)方,其對(duì)2000打餐桌布(table-cloth)的還盤已收到? (2) 盡管對(duì)方的還盤低于現(xiàn)行市價(jià),為了鼓勵(lì)業(yè)務(wù)發(fā)展,你搜檔網(wǎng) 告知對(duì)方其對(duì)2000打餐桌布的還盤已收到英語函電書寫 - 百度文庫 外貿(mào)
如“特此函達(dá),即希函復(fù)?!蓖瑫r(shí)寫表示祝愿或致敬的話,如“此致敬禮”、“敬祝健康”等。具體的范文模板鏈接:https://pan.baidu.com/s/1bIq3X-uq-1xNXarsPFxOIQ ?pwd=t3u2 提取碼: t3u2
In terms of contract number 318, the goods should be shipped before Jan. 20. We must to get the bill of lading(B/L) at latest befor Jan. 31, we believe that your party will deliever goods on schedu
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外貿(mào)詢盤函電中英文范文 Dear Ms Zhang,I know your company from our partners: John&Son Co, I am interested in your item of embroidered tablecloth.Please send me your catolog and your price with the follow
外貿(mào)函電中英文范文怎么寫
客戶的詢盤:Hi SimonWe are looking for below two items,can you do them?If yes,pls send us the quotation and advise the lead time of samples and mass production.Picture 1 & Picture 2 (客戶發(fā)的圖片,這里
發(fā)盤英語范文:回復(fù)詢盤 Dear Adam,With reference to your last inquiry, we have already forwarded you the samples and take pleasure in making the following offer:Art No. AG105L: USD25.30/PC FOB Ning bo
有關(guān)詢盤回復(fù)的范文1 可以針對(duì)首次來信沒有明確需求,聯(lián)系信息不全的客戶 Dear Mr. Amir,Many thanks for your inquiry dated(of) XXXX from alibaba.com.In order to let us make more correct quotation accordingly, p
回復(fù)詢盤英語范文:回復(fù)對(duì)某個(gè)產(chǎn)品的查詢 Dear Mr. Jones:Thank you for your inquiry of 16 March. We are pleased to hear that you are interested in our product "toaster".We've enclosed the photo and deta
回復(fù)客戶詢盤英文范文1 Dear Johnson,We are so glad to know you are interested in our product 106.248, 106.249,106.250 series and very glad to enter into business relationship with you.As Australia is
英文詢盤郵件回復(fù)范文1 可以針對(duì)首次來信沒有明確需求,聯(lián)系信息不全的客戶 Dear Mr. Amir, Many thanks for your inquiry dated(of) ___ from alibaba.com. In order to let us make more correct quotation accordingly, please
回復(fù)客戶詢盤英文范文
(1)我們的條件是10日內(nèi)付款為2%的折扣,30日內(nèi)付款無折扣。 Our terms are 2% ten days, thirty days net. (2)我公司僅限于從發(fā)票開出之日起10日內(nèi)付現(xiàn)金者給予折扣優(yōu)待。 We only allow a cash discount on payments made within ten days of date of invoice. (3)顧客向我公司購貨一律用現(xiàn)金支付。從發(fā)票開出之日起,30日內(nèi)將貨款付清。如當(dāng)即支付現(xiàn)款,我公司當(dāng)按年利5%計(jì)付30日的利息。 Terms to approved buyers strictly net cash, payment within thirty days from invoice date, for prompt cash we will allow thirty days interest, at the rate of 5% per annum. (4)條件: 即期發(fā)貨。在貨到我方工廠, 經(jīng)過驗(yàn)訖重量品質(zhì)后,立即以現(xiàn)金支付。 Terms: early delivery, and net cash payment after receipt of the material at our works, and verification of weight and quality. (5)現(xiàn)金支付折扣,僅限于在10日內(nèi)以現(xiàn)金付清貨款者可打折扣。 Cash discounts are allowed only on accounts that are paid within the ten-day limit. (6)你將發(fā)現(xiàn),我公司對(duì)貴方的報(bào)價(jià)所給予的優(yōu)惠是前所未有的。 You will find that we have given you the best terms customary in our business. (7)每月一日以前提供的匯票,依我公司慣例應(yīng)在25日全部結(jié)帳。 My habit is to settle on the 25th all bills rendered on or before the 1st of each and every month. (8)我公司付款條件為交貨后3個(gè)月內(nèi)支付現(xiàn)金。1個(gè)月內(nèi)付清貨款者,可打5%折扣。 Our terms are cash within three months of date of delivery, or subject to 5 per cent discount if paid within one month. (9)茲就貴方對(duì)該商品的詢價(jià)回復(fù)如下: In answer to your inquiry fo rthe article, we reply you sd follows. (10)針對(duì)你方昨日的詢盤,現(xiàn)寄上與你來函要求相似的墻紙樣品一宗。 In reply to your enquiry of yesterdays date, we are sending you herewith several samples of wall paper closely resembling to what you want. (11) 茲就該商品向貴方報(bào)價(jià)如下: We are pleased to quote you for the goods as following. (12)茲隨函寄上該商品的現(xiàn)行價(jià)格表一份,請(qǐng)查收。 Enclosed we hand you a price-current for the goods. (13)上述報(bào)價(jià),無疑將隨市場(chǎng)變化而變動(dòng)。 Of course these quotations are all subject to the fluctuations of the market. (14)上述價(jià)目單是以付現(xiàn)金擬訂的,我們認(rèn)為還可以打很多折扣。 We think you can well accord us a substantial discount off your list prices, which we see are quoted net cash. (15)對(duì)這批數(shù)量大,以現(xiàn)金支付的貨,如你方能從價(jià)目表中,再給些折扣優(yōu)待,當(dāng)不勝感謝。 We shall be glad if you will quote us the best discount for cash off your list price for cash for this quantity. (16)我公司的支付條件:以現(xiàn)金支付。自發(fā)票開出之日起10天內(nèi)付款者,打2%的折扣。 Our terms, as our invoice states, are 2% cash discount, only within ten days of date of invoice.
您好,很高興為您解答:外貿(mào)英語函電可以這樣寫。 Introduction Dear madam, We knew your name and address from the website of www.simtrade.net and note withpleasure the items of your demand just fall within the scope of our business line. First of all, weavail ourselves of this opportunity to introduce our company in order to be acquainted with you. Our firm is an exporter of various WOMEN'S CARDIGAN. We highly hope to establishbusiness relations with your esteemed company on the basis of mutual benefit in an earlier date.We are sending a catalogue and a pricelist under separate cover for your reference. We will submitour best price to you upon receipt of your concrete inquiry. We are looking forward to receiving your earlier reply. Yours faithfully, Xiaomin ma, Manager YUNZHOU WESTERN TRADING CORP[開心]【摘要】 外貿(mào)英語函電怎么寫【提問】 您好,很高興為您解答:外貿(mào)英語函電可以這樣寫。 Introduction Dear madam, We knew your name and address from the website of www.simtrade.net and note withpleasure the items of your demand just fall within the scope of our business line. First of all, weavail ourselves of this opportunity to introduce our company in order to be acquainted with you. Our firm is an exporter of various WOMEN'S CARDIGAN. We highly hope to establishbusiness relations with your esteemed company on the basis of mutual benefit in an earlier date.We are sending a catalogue and a pricelist under separate cover for your reference. We will submitour best price to you upon receipt of your concrete inquiry. We are looking forward to receiving your earlier reply. Yours faithfully, Xiaomin ma, Manager YUNZHOU WESTERN TRADING CORP[開心]【回答】 相關(guān)資料:英語英語(英語:English)是一種西日耳曼語支,最早被中世紀(jì)的英國(guó)使用,并因其廣闊的殖民地而成為世界使用面積最廣的語言。英國(guó)人的祖先盎格魯部落是后來遷移到大不列顛島地區(qū)的日耳曼部落之一,稱為英格蘭。這兩個(gè)名字都來自波羅的海半島的Anglia。該語言與弗里斯蘭語和下撒克森語密切相關(guān),其詞匯受到其他日耳曼語系語言的影響,尤其是北歐語(北日耳曼語),并在很大程度上由拉丁文和法文撰寫。英語已經(jīng)發(fā)展了1400多年。英語的最早形式是由盎格魯-撒克遜人移民于5世紀(jì)帶到英國(guó)的一組西日耳曼語支(Ingvaeonic)方言,被統(tǒng)稱為古英語。中古英語始于11世紀(jì)末,諾曼征服英格蘭;1476年,威廉·卡克斯頓將印刷機(jī)介紹給英國(guó),并開始在倫敦出版第一本印刷書籍,擴(kuò)大了英語的影響力。自17世紀(jì)以來,現(xiàn)代英語在英國(guó)和美國(guó)的廣泛影響下在世界各地傳播。通過各類這些國(guó)家的印刷和電子媒體,英語已成為國(guó)際主導(dǎo)語言之一,在許多地區(qū)和專業(yè)的環(huán)境下的語言也有主導(dǎo)地位,例如科學(xué)、導(dǎo)航和法律。英語是按照分布面積而言最流行的語言,但母語者數(shù)量是世界第三,僅次于漢語、西班牙語。它是學(xué)習(xí)最廣泛的第二語言,是近60個(gè)主權(quán)國(guó)家的官方語言或官方語言之一。與英語為母語的人相比,將其作為第二語言學(xué)習(xí)的人更多。它是英國(guó)、美國(guó)、加拿大、澳大利亞、新西蘭等國(guó)家的母語,在加勒比海、非洲和南亞被廣泛使用。它是聯(lián)合國(guó)、歐洲聯(lián)盟以及許多其他世界和區(qū)域國(guó)際組織的官方語言之一?!净卮稹?【提問】 能按照這個(gè)給出格式嗎【提問】 1. Introduction 2.Dear madam, 3. We knew your name and address from the website of www.simtrade.net and note withpleasure the items of your demand just fall within the scope of our business line.4. First of all, weavail ourselves of this opportunity to introduce our company in order to be acquainted with you. 5.Our firm is an exporter of various WOMEN'S CARDIGAN. 6.We highly hope to establishbusiness relations with your esteemed company on the basis of mutual benefit in an earlier date.7.We are sending a catalogue and a pricelist under separate cover for your reference. 8.We will submitour best price to you upon receipt of your concrete inquiry. 9.We are looking forward to receiving your earlier reply. 10.Yours faithfully, 11.Xiaomin ma, Manager 12. YUNZHOU WESTERN TRADING CORP【回答】 親,可以這樣寫 哦。[開心]【回答】 【提問】 能按照這張圖片所給的信息給出格式嗎【提問】 1. Writer's name:Introduction2. Writer's address:Dear madam,3. Writer's telephone number: 310-34. Writer's fax number: 310-327-7665. Writer's e-mail: Robert@wilsonar6. Date: April 14, 20227. Recipient's name: We knew your name and address from the website of www.simtrade.net and note withpleasure the items of your demand just fall within the scope of our business line.7. Recipient's name: China Nationahanghai Branch8. Recipient's address: 168 Huangpu9. Salutation:First of all, weavail ourselves of this opportunity to introduce our company in order to be acquainted with you.10. Subject line: Our firm is an exporter of various WOMEN'S CARDIGAN. 11. Attention line:.We highly hope to establishbusiness relations with your esteemed company on the basis of mutual benefit in an earlier date.【回答】 12.BodyThank you for your letter of June:.We are sending a catalogue and a pricelist under separate cover for your reference. 13. Complimentary Close:Yours faithfully,14. Signature: Xiaomin ma, Manager 15. YUNZHOU WESTERN TRADING CORP【回答】 親,電話和郵箱因?yàn)樯婕暗诫[私,不能回答的。所以我是按照原文上給出的來寫的哦。[開心]【回答】
《外貿(mào)英文函電》系統(tǒng)地闡述了商務(wù)書信寫作的基本知識(shí)。 包括商務(wù)書信的構(gòu)成及格式、信封的寫法、商務(wù)書信的寫信原則及措辭,并按照外貿(mào)業(yè)務(wù)磋商及執(zhí)行過程中各個(gè)環(huán)節(jié)的順序詳盡介紹了外貿(mào)函電各類信函的寫作內(nèi)容及語言模式,包括確立貿(mào)易關(guān)系,詢價(jià)及回復(fù),報(bào)盤及還盤,訂單、接受和回絕,支付方式,包裝,裝運(yùn),保險(xiǎn),申訴與索賠,代理等方面,每個(gè)單元由單元概要、信函示例、詞匯注釋套語、寫作技法、信函模版、練習(xí)6個(gè)部分組成。 書后附有常用外貿(mào)縮略語及國(guó)際商會(huì)跟單信用證統(tǒng)一慣例第600號(hào)出版物。 《外貿(mào)英文函電》既可供普通高等院校及高職、高專院校商務(wù)英語專業(yè)、國(guó)際貿(mào)易專業(yè)的學(xué)生使用,也可供準(zhǔn)備參加BEc等各類商務(wù)英語考試的考生及外貿(mào)從業(yè)人員閱讀。
詢盤郵件聽說過,詢盤郵件的英文版你知道怎么寫嗎?下面是我為你整理的,希望對(duì)你有用! 1 可以針對(duì)首次來信沒有明確需求,聯(lián)絡(luò)資訊不全的客戶 Dear Mr. Amir, Many thanks for your inquiry datedof XXXX from alibaba. In order to let us make more correct quotation accordingly, please kindly tell us the exact model number you prefer after checking our website of . Besides, to help us offer the best price, please also introduce your pany as many details as you can. Such as your pany foundation time, how many workers, major product lines, pany website and last year's sales turnover if possible. More details better price. Waiting for your early reply. Best Regards Amy 可以針對(duì)首次詢盤比較明確,且聯(lián)絡(luò)資訊較全的客戶。 Dear Mr. Naresh, So glad receiving your enquiry for our Barbies' collection from Alibaba dated XXX. Thanks a lot. We are a leading manufacturer in children’s wear in China and our products have been exported to customers all over the world such as ****. The Barbies Collection is the most popular style in our factory, selling fast. However, detailed price list for the skirts and long pants will be sent to you based on your specific further product description such as color, specification, special design requirement etc. Please check the following styles photo which should be suitable for your Indian market and tell us more requirements on the exact skirts and long pants. Please do not hesitate to contact us if any question and we are waiting for your reply. Best regards, Amy 可以針對(duì)首次詢盤,需求明確,要求報(bào)價(jià)的客戶。 Dear Mr. Muller: Thank you for the letter of date enquiring price for our boy‘s t-shirt. To close our deal a.s.a.p, we offer you firm C&F Limassol USD xxx/pc. Payment by irrevocable L/C to reach us one month before the time of shipment. This offer is subject to your reply reaching us before date. Please refer to the attached files for packing and product specification . We allow a discount of 5% if your order exceeds USD 5,000. And there has been a heavy demand for our t-shirt and our factory is fully mitted right now. Therefore, at the most petitive price we offer, we hope to receive your reply with questions if any or an order soon. Best regards Amy 可以針對(duì)首次詢盤,需求明確,要求報(bào)價(jià)的客戶。 Dear Johnson, We are so glad to know you are interested in our product 106.248, 106.249,106.250 series and very glad to enter into business relationship with you. As Australia is our important strategic market, and in order to help us both to push sales here, our pany prefer to offer you the above "cost" price to hit your target. Hope so petitive price can help you get your market soon . By the way, could you pls tell us which color you like most and what kind of packing way you prefer? Your prompt reply will be highly appreciated. Best regards Amy 2 Dear Edison Bonilla, How are you? Thanks a lot for your mail and your trust on us. I noted that you are interested in our products with item BL-88, I think you got the size and specifications from the details from ALIBABA.The price of it is enclosed. Please check. As usual,we use the T/T as payment.And our minimum order quantity is 1000pieces.We separately enclosed our full e-catalogue. Please feel free to ask me,if you have any more question./I kook forward to hearing from you. / I can send samples to you, if you reply to me/I can do for you some special samples, if you reply to me / Yours,sincere Star Cheng pany: Shenzhen Qkie Electronic CO., LTD A,Xixiang haoye Technology park,Fuyong Town,Baoan District,ShenZhen City,China Tel: 86-755-2751 2960 Cel:+86 13249854876 Fax: 86-755-2751 6546 Website: 建立業(yè)務(wù)關(guān)系 Dear Sir or Madam: A few months ago we had the opportunity to see a display of your productds at the Guangzhou International Trade Center ,and we were most impressed by the quaity and low prices. We should like to offer you our service as a trading firm ,and would mention that we are experienced importers of our country ,and are enjoying a good reputation all over the world. In addition ,we operate our own advertising agency ,and we can use the latest marketing procedures quite efficiently.You will be sure of your sales if you would allow us to promote sales of your products througout China . Your early reply will be highly appreciated. Yours faithfully, 1. we are one of the largest importers of ….in…and shall be pleased to establish business relations with you. 2. we enclose a copy of our catalogue for your reference and hope that you would contact us if any item is of interest to you. 3. we ,therfore,take pleasure in rming you that we are an enterprise manufacturing shirts.開發(fā)信 4. the products manufactured here have been proved by a scrupulous test to be sound.嚴(yán)格的質(zhì)檢認(rèn)證 5. Enclosed are a brochure and a copy of our price list to give you a general idea of our products available.寄手冊(cè) 6. We are sending you separately our pattern-book with the price list.隨函附寄 7.We are confident that you can do some profitable business.相信貴方可以獲利。 8.We would like to enter into direct business relations with you on the basis of equality ,mutual benefit and exchange what one has for what one need.平等互利的基礎(chǔ)上 9.don t remember to tell you then Mexican market is very petitive 市場(chǎng)競(jìng)爭(zhēng)激烈 10. The designs and colors of all products will almost exactly match your needs詢問詳細(xì)資訊 包裝和嘜頭 1. We want you pack the tins in cartons ,each containing 12 tins,separated by corrugated paper dividers. 2. We trust that you will give special care to the parking in order to avoid damage in transit. 3. Each case should be marked with the following: name of the modity, quantity, country of origin, etc. 4. We can do exactly according to your packing instructions. 支付貨款 1>Dear Sir or Madam: We are writing to refer you to our letter dated Jan 11,2004, in which we confirmed the acceptance of your order NO .309.In that letter,we promised that the shipment would be made by the end of March subject to your L/C reaching here by the end of January. However until now we haven’t received your L/C.Would you please promptly instruct your banker to open an irrevocable L/C at sight in our favor without further delay so that we can arrange for prompt shipment?If your L/C cant reach us within 10 days ,we are afraid that we may be able to ship the order as instructed. We are looking forward to receiving your early reply. 2>Dear Sir or Madam: I have received your letter to tell you that I have today through the National Bank established the confirmed,irrevocable Letter of Credit NO.778 in your favor for the amount of Euro 62,000 payable by sight draft acpanied by a full set of the shipping documents. 3. Hi Mike, Samples received and already passed to vendor. The material was PP, not ABS. Offer sheet is preparing and will be sent to you soon. By the way, raw material increased these days, pls make a decision quickly to go ahead after price confirmed. We'll arrange the mass production asap. Thanks and best regards, C 4.開發(fā)信 SECRET how to reduce mouse cost Hi Good day.Shenzhen Qkie electronic technology Co.,ltd trading here, exporting MOUSE / KEYBOARD with good quality and low price in US. We are pleased to enclose you our ENTERPRISE CULTURE,pls kindly check. Call me, let's talk details. BR, Star pany: Shenzhen Qkie Electronic CO., LTD A,Xixiang haoye Technology park,Fuyong Town,Baoan District,ShenZhen City,China Tel: 86-755-2751 2960 Cel:+86 13249854876 Fax: 86-755-2751 6546 Website: 各種詢盤回復(fù)范本 高效回盤5大要訣 及時(shí):接到買家詢盤,要給予及時(shí)反饋,確保詢盤回復(fù)有效性。通常在1小時(shí)內(nèi)完成回詢盤,訂單生成的率高達(dá)70%,回時(shí)間超過10小時(shí),會(huì)大大降低訂單生成率。 專業(yè):賣家應(yīng)具備豐富的行業(yè)知識(shí),對(duì)于客戶關(guān)于產(chǎn)品方面詢問,能夠給予專業(yè)解答。 準(zhǔn)確:要將回復(fù)信寫得很清楚,首先要正確理解買家來函的準(zhǔn)確意思,如有不清楚的地方,則應(yīng)立即去函向客戶詢問了解,切忌一知半解。 具體:盡量一次性多傳達(dá)自己的意思,以免來回溝通錯(cuò)過了商機(jī)。 格式:格式一般分為稱呼、正文、敬祝語、落款幾個(gè)部分,語言簡(jiǎn)潔準(zhǔn)確,避免出現(xiàn)語法和拼寫的錯(cuò)誤。鑒于東西方文化的差異建議回答賣家問題直截了當(dāng),一般疑問句建議先回答yes或者no,然后再補(bǔ)充自己需要說明的。 回盤參考模版 不同狀態(tài)下訂單,回復(fù)詢盤的方式和技巧各有不同。下面將訂單狀態(tài)大致分為一下幾類: 1、未付款詢盤回復(fù): 第一主動(dòng)出擊,當(dāng)買家下單后應(yīng)及時(shí)主動(dòng)與買家聯(lián)絡(luò),聯(lián)絡(luò)內(nèi)容可以按照先后順序包括為打招呼,對(duì)產(chǎn)品進(jìn)一步的介紹,并告知請(qǐng)付款以及時(shí)檢視庫存?zhèn)湄洠M快發(fā)貨。下面一個(gè)不錯(cuò)的回復(fù): Dear XXX, we have got your order of...... The bag you order is one of the hot items from my store and it is made of high quality leather. But the order seems unpaid. If there's anything I can help with the price or size etc. When the payment is finish, I can stock up the item and get it ready for shipping. If any further questions, please feel free to contact with us. Thanks Best Regards 2、已付款訂單的回復(fù):主要內(nèi)容包括確認(rèn)產(chǎn)品的規(guī)格,尺碼等等具體事宜,表現(xiàn)賣家的專業(yè)性下面是一個(gè)不錯(cuò)的例子: Dear XXX, I am very glad to hear from you. The biggest size we have is 39. And this shoes is little bigger in size. So I think 39 will fit. If you have any other questions, Please feel free let me know. We are looking forward to getting your early reply. Best Regards 3、發(fā)貨后的回復(fù): 從貨物離開中國(guó)海關(guān)至買家收到貨物建議每個(gè)階段賣家都給買家發(fā)一封郵件通知買家,直到買家收到貨為止。因?yàn)橘I家付款后都急于收到貨物,而郵寄過程一般又是5-10天不確定的,因此這樣隨時(shí)通知買家貨物狀態(tài)一是表現(xiàn)自己商業(yè)城信度二是及時(shí)的溝通能讓買家不再急切詢問。 A、告訴買家訂單詳情 Dear Customer, The item you order is already shipped and the tracking number is XXXXX The mail status is as follows: SHANGHAI Dispatch from Sorting Center This is the status of your order. You will get it soon. Thanks for your support and understanding. B、 詢問是否收到貨物 Dear customer, EMS tracking rmationEMS網(wǎng)站查詢 This is the status showing on EMS. Have you already got the items? If you have got the items, please let me know. Thanks 4、 客戶投訴產(chǎn)品質(zhì)量有問題 Dear customer, I received the boots but I can't sell them because the Gucci box was ripped up if you can't secure the packages better than that then you will not be hearing from me again! Dear friend, I am very sorry to hear that. The damage must happened during transportation. I usually make sure everything is in good condition before shipping products out. I make sure giving you more discounts to make up when you buy from me next time. Thanks for your understanding. Best Regards 5、訂單完成 Dear customer, I am very happy to see that you have received the items. Thanks for your support. I hope you satisfy with the item and looking forward to do more business in the future with you. Thanks Best Regards 6、提醒買家給自己留評(píng)價(jià),這是在交易結(jié)束后很重要的一個(gè)環(huán)節(jié) Thanks for your continuous support to our store, and we are improving ourselves from service, quality, sourcing and so on. it would be appreciated if you can leave us a positive feedback ,it's a great encouragement to us,if there's anything I can help with ,don't hesitate to tell me . Best wishes 7、折扣 Dear xxx, Thanks for your message. Well, if you buy the 2 items, we can offer you a GBP 0.26 discount. Once we confirm your payment, we will post the item for you in time. Please feel free to contact us if you have any further question. Thanks & Best regards! 8、常見問題回復(fù) A、推廣新產(chǎn)品,采購季節(jié)期間根據(jù)自己的經(jīng)驗(yàn),可給買家推薦自己熱銷的產(chǎn)品。 Hi there, As Christmas is ing, we found hair straightened has a large potential market. Many customers bought them for resale on DHgate or in their retail store because it's a high profit margin product.we have a wide range of GHD mk4 STRAIGHTER products on sell as well. Please click the following link to check them out. If you have more than 10 pieces in one order we can help you get a wholesale price. Thanks. Regards B、貨物斷貨,貨物偶爾的斷貨只要認(rèn)真解釋一下,買家一般能夠理解,最好的辦法是告訴買家自己會(huì)積極盡量幫他找到庫存,同時(shí)向他介紹類似的款式供其選擇。 We are really sorry that the bag you order is out of stock at the moment. I will contact the factory to see when they are going to be available again. I would like to remend you some other pretty bags which have the same style. Hope you like them as well. You can click on the following link to check them out. If there's anything I can help with, Please feel free to contact us.Thanks. Regards C、改完價(jià)格再次催款,很多情況買家下單后覺得運(yùn)費(fèi)過高,不愿意付款希望賣家能夠給與折扣,下面的回復(fù)可以借鑒一下: Hi there, We already reset the price for you. I give you another 10% discount on top of the original shipping price. Because the price we offer is lower than the market price and as you know the shipping cost is really high, we do not make much profit from this product. Hope you are happy with it. IF any further questions, please feel free to contact us. Regards D、大量訂購詢問價(jià)格,大量訂單詢盤買家若是趕上采購季節(jié)應(yīng)該是很有誠(chéng)意的買家,對(duì)他們的回復(fù)要詳盡一些,內(nèi)容一般包括樣品的價(jià)格,采購量和相應(yīng)的價(jià)格,這個(gè)報(bào)價(jià)建議是包括運(yùn)費(fèi)的,給買家感覺是給他的一個(gè)優(yōu)惠。 Hi there, Thanks for your inquiry, and we really want to do more business with you, and I think it is the best way to place an sample order which is 45 USD shipping included, If 100 pieces in one order, we can offer you the bulk price which is 39.5 USD/piece. I am looking forward to your reply. Regards
做外貿(mào)的話,遇到客戶詢盤是常有的事,掌握回盤的英文寫作也是很必要的。下面是我給大家整理的回復(fù)客戶詢盤英文范文,供大家參閱! 回復(fù)客戶詢盤英文范文1 Dear Johnson, We are so glad to know you are interested in our product 106.248, 106.249,106.250 series and very glad to enter into business relationship with you. As Australia is our important strategic market, and in order to help us both to push sales here, our company prefer to offer you the above "cost" price to hit your target. Hope so competitive price can help you get your market soon . By the way, could you pls tell us which color you like most and what kind of packing way you prefer? Your prompt reply will be highly appreciated. Best regards Amy 回復(fù)客戶詢盤英文范文2 Dear Mr. Muller: Thank you for the letter of (date) enquiring price for our boy‘s t-shirt. To close our deal a.s.a.p, we offer you firm C&F Limassol USD xxx/pc. Payment by irrevocable L/C to reach us one month before the time of shipment. This offer is subject to your reply reaching us before (date). Please refer to the attached files for packing and product specification info. We allow a discount of 5% if your order exceeds USD 5,000. And there has been a heavy demand for our t-shirt and our factory is fully committed right now. Therefore, at the most competitive price we offer, we hope to receive your reply with questions if any or an order soon. Best regards Amy 回復(fù)客戶詢盤英文范文3 Dear Mr. Naresh, So glad receiving your enquiry for our Barbies' collection from Alibaba.com dated XXX. Thanks a lot. We are a leading manufacturer in children’s wear in China and our products have been exported to customers all over the world such as ****. The Barbies Collection is the most popular style in our factory, selling fast. However, detailed price list for the skirts and long pants will be sent to you based on your specific further product description such as color, specification, special design requirement etc. Please check the following styles photo which should be suitable for your Indian market and tell us more requirements on the exact skirts and long pants. Please do not hesitate to contact us if any question and we are waiting for your reply. Best regards, Amy 回復(fù)客戶詢盤英文范文4 Dear Mr. Amir, Many thanks for your inquiry dated(of) XXXX from alibaba.com. In order to let us make more correct quotation accordingly, please kindly tell us the exact model number you prefer after checking our website of . Besides, to help us offer the best price, please also introduce your company as many details as you can. Such as your company foundation time, how many workers, major product lines, company website and last year's sales turnover if possible. More details better price. Waiting for your early reply. Best Regards Amy
我簡(jiǎn)稱A, 客戶簡(jiǎn)稱B, B: I'm purchase manager of XXXXXX Co., Ltd. My boss was on Canton fair on October 2007. So I have your catalog. I'd like to discuss some models of kettles with you today by msn. I hope to talk with you there. It's very important for us. I hope to cooperate with you in near future. Have a nice day! A: Thanks for your letter of inquiry. And glad talking with you through MSN. Here in the attachment, pls find our quotation sheets. Regarding FK-0703, this item is exclusive selling in Russia by BORK, sorry we can not sell you this item. Pls kindly understand. Best Regards! B: I acquainted with your quotations. We need more information about 3 models of kettles: FK-0201, FK-0302, FK-0503. We need: 1.Exact technical description of product (the power, weight, sizes and so on), description of all options and functions. 2.Basic circuits of devise the product, custom assembling, taking to pieces the product, substitution of replacement parts. 3.Quality picture of the product (correct light, one- color background, enough image resolution). Individual photo of secondary members and nozzles. Fragmentary photo of control board, buttons, switches and so on. 4.Sizes of gift boxes, cartons, stickers. 5.Application sheet. Direction by regulation and safety measures when the product is used. P.S. If you will have quastions, pls contact with me by msn or mail. I'll wait your soon reply. A: ( send all Techincal Data by email to B.) B:How are you? I hope you still remember me. I need to discuss with you model FK-0201. We want to order yo you this kettle. pls fill this file, I'm attaching it. And send me soon. I'll make contract.. It's very important for us.
買家:Dear Sir,Good morning! We are interested in 10PCs of Catier750 FX3435, so is it possible for you to offer the quotation? Best Regards XXX 買家:Dear Sir, Thanks for your inquiry! The following is quotation: Name: Catier 750 FX3435 Quantity: 10PCsPacking: ***Price: CPT, *** Airport, USD5000.00/PC Payment: T/T 100% prepaid Shipment: Within one week after receiving the depositValidity: one weekLooking forward to your confirmation!Best Regards XXX 買家 Dear Sir,THanks for your offer! But considering about current ecnomic situation, could you please give us a discount? Thank you! Best Regards XXX 賣家:Dear Sir, Thank you! We are sorry we could not give you a discount because of small quantity, so according to our regulation, if you order 15 PCs onetime, we could give you 5% discount!Looking forward to your feedback soon! Best Regards XXX 接下來就等結(jié)果, 本人英語不好,不過基本反映出來你需要的3方面內(nèi)容!


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