的電子郵件主題應(yīng)該是：寫得清晰且具有說服力。如果可能的話，最好能言簡意賅。正文第一行，請不要超過80個字符。因?yàn)殡娮余]件的第一行經(jīng)常會顯示為預(yù)覽。針對你的客戶群體對主題進(jìn)行個性化設(shè)置。根據(jù)Yes Lifecycle Marketing

4、外貿(mào)郵件開頭“Dear”或者“Hi”開頭，也就是“你好”的意思，“Dear”不用特意區(qū)分男女，如果對方比較生疏，可以用“Hi”代替。問候后面是對方的“名”，而非“姓”。5、郵件正文－首行上下各空出來一行，收件人在便于

寫完全文要寫落款：sincerely加上逗號然后再在一行的開寫上你的名字 名字就是自己的英文名（如果對方已經(jīng)知道你的英文名字）如果給陌生的外國人發(fā)郵件的話，就是名字的拼音。比如張小明就是Xiaoming Zhang 另外郵件的名稱一定改

Please visit our catalog at http://www.xxxxxxxxx.com for more information on this item. If you find the product acceptable, please email us as soon as possible. Sincerely, 查詢對方公司的產(chǎn)品 Dear Sir or Madam: We

外貿(mào)郵件怎么寫?

A Christmas wish for my best friend!給我最好的朋友一個圣誕祝福!A Christmas greeting to cheer you,my goodfriend.獻(xiàn)上令你開心的圣誕祝福，我的好友。Why don t we enjoy our holidays together?何不與我一起共度

Thompson And Company team would like to wish you and your family a merry Christmas and a prosperous new year. We take this opportunity to wish and remember our friends, customers and business associates who

圣誕的祝福,平日的希冀,愿你心境祥和、充滿愛意,愿你的世界全是美滿,愿你一切稱心如意,快樂無比。 May the joy of Christmas be with you throughout the year. 愿圣誕的快樂一年四季常在。 Peace and love for you at Christmas

圣誕祝福英文郵件如下：1、the year through。Hoping you will愿明亮喜慶的圣誕燭光溫暖一年中的每個日日夜夜，祝你歡歡喜喜度圣誕。2、of luck in the year to come。愿你在新的一年里，吉星高照。3、may the holidays

給國外客戶的圣誕祝福郵件如下：致已合作的客戶 To the customers who have cooperated with you My dearest，Happy Christmas and new year!Many thanks for your contiguous supports in the past years, we wish both bus

給國外客戶的圣誕祝福郵件如何寫

修改后的郵件明顯更加簡練，同時話術(shù)表達(dá)在無形中引導(dǎo)客戶進(jìn)一步聯(lián)系。但是該郵件還是有些簡單，在實(shí)際的郵件中，我們應(yīng)該針對特定的產(chǎn)品與當(dāng)前情況增添較為詳細(xì)的內(nèi)容。郵件寫作案例 這是一個美國客戶，詢問了我們一款電競椅的

2. 3C原則（Clarity、Conciseness、Courtesy）3. 目標(biāo)導(dǎo)向 4. 注重細(xì)節(jié) 郵件寫作案例 這是一個美國客戶，詢問了我們一款電競椅的價格。我們的業(yè)務(wù)員報價之后，客戶沒有反應(yīng)，跟蹤了幾次依然沒有回應(yīng)。忽然有一天，客戶問我們

01 Salutation——稱呼 開頭的稱呼大多數(shù)人都不會太注意，然而細(xì)節(jié)有時可以決定成敗。在西方國家，比如已婚女性和未婚女性所使用的表達(dá)就不一樣，因此在給女性客戶發(fā)郵件的時候請務(wù)必了解清楚。用dear作為郵件的開頭肯定是沒有

1.不要做縮寫。比如doesn't要寫成does not 2.文章開門見山，不用寒暄太多。3.一定采用書面語言，比如收到寫成receive，不用got 4.不要在句尾輕易用感嘆號，注意標(biāo)點(diǎn)符號的使用。逗號句號后面一定空格。5.寫完全文要寫落款

以下是節(jié)日等參考郵件： 1. 客戶過節(jié)， 送祝福Dearxxxx Happy xxx and we wish you, your family, company enjoy your holidays. As for xxx, if you need any info,pls contact me at any time. We will try our

一封信寫得是否完整,建議用五個"W"來檢驗(yàn),既: "Who, What, Where, When 及Why(包括How)" 例如在定貨的信中,必須明確說明 "需要什么商品"(What you want) "何時需要" (When you need the goods) "貨物發(fā)到何地何人收"(t

YOUR NAME here!

新人接手老客戶業(yè)務(wù)的外貿(mào)郵件怎么寫啊,寫一份模板來參考參考,表達(dá)正式一點(diǎn)

1，發(fā)郵件不回復(fù)，你可以打電話給客戶，問他對你們產(chǎn)品的反饋意見；2，不要天天發(fā)郵件催客戶下單，如果他真對你的產(chǎn)品感興趣的話，他會下單的；3，如果長時間沒有回復(fù)，你可以每月發(fā)一封郵件問候一下，可以告訴他你們的新

這種方式會讓客戶感到被尊重和理解,從而建立更深厚的關(guān)系。此外,我們的跟進(jìn)應(yīng)該是有計劃和有條不紊的,避免過于頻繁或不足夠的跟進(jìn)。了解客戶的節(jié)奏和喜好,以便在合適的時機(jī)提供幫助和建議。當(dāng)我們深入了解客戶跟進(jìn)的要點(diǎn)時,可以有效地避免

4. 包括時間安排：如果需要回復(fù)，請明確說明日期和時間。如果向客戶索取信息，請準(zhǔn)確告訴他們需要什么以及何時需要。不要忘記告訴他們將如何處理這些數(shù)據(jù)。5. 著眼于未來：不回復(fù)無需解釋；關(guān)注未來的關(guān)系。1）提出建議后郵件

3、訴訟催收 針對一些沒有還款意愿的老賴客戶，訴訟催收不失為一種有效的回款方式。這些客戶通常并未料到國內(nèi)企業(yè)會起訴，因此一旦收到傳票，會及時聯(lián)系債權(quán)人協(xié)商還款。但需要注意的是，訴訟催收針對的是有能力還款卻拒不還款

注 ：郵件結(jié)尾盡量不要用“開放題目”的方式問客戶（如Could you please let us know your comments?），因?yàn)檫@樣客戶就需要用多更多的時間去整理，這樣會導(dǎo)致客戶需要很長的時間去回復(fù)郵件。這樣會造成業(yè)務(wù)沒必要的拖延。建

詳情請查看視頻回答

外貿(mào)中 客戶老是不回信怎么跟進(jìn)

1、找到所有能跟客戶溝通上的渠道， 繼續(xù)跟進(jìn)。 按重要程度依次是電話， Linkedin(你沒看錯，這個非常重要) whatsapp， skype， 微信（不要驚訝很多從中國進(jìn)口的老外有微信）， Facebook， twitter。 這些聯(lián)絡(luò)方式加了之后，便于長期跟進(jìn)轉(zhuǎn)化。 2、了解郵件中斷的原因，如果是技術(shù)參數(shù)，價格，產(chǎn)品質(zhì)量這類自己可以解決的問題， 根據(jù)客戶要求對癥下藥。 問題解決之后， 獲得訂單也是順理成章的事情。 3、遇到對產(chǎn)品暫時不感興趣或者沒有采購需求的客戶。 2-3周保持郵件溝通，不斷的發(fā)產(chǎn)品的正面信息給他刺激他的購買欲望。 所謂的正面信息，指的是產(chǎn)品的出貨和包裝圖片，最新的測試報告和獲得的證書， 其他客戶的正面產(chǎn)品反饋(最好是視頻評價)。 客戶收到了郵件之后沒有任何回應(yīng)，出現(xiàn)這樣的情況有以下幾種原因: 1、回復(fù)時間太遲，客戶的郵箱已經(jīng)擠滿了各種供應(yīng)商的郵件。由于時差的存在，郵件交流有滯后性。你如果只是在上班的時候回復(fù)郵件，上班期間追蹤信息回復(fù)率很低。 甚至對于很多聊得不錯的客戶，溝通的不及時也會帶來訂單的流失。 2、你的offer在眾多offer之中沒有競爭力或者不是客戶需要的。這個競爭力體現(xiàn)在專業(yè)性， 技術(shù)標(biāo)準(zhǔn)， 價格，品質(zhì)，各方面。 任何一方面缺乏競爭力，在第一次報價的時候就報出最有競爭力的方案，報出你權(quán)限范圍內(nèi)的最低價。 Offer的技術(shù)規(guī)格也需要跟客戶的需求匹配起來。 3、不可抗力因素導(dǎo)致采購取消或推遲。比如市場環(huán)境突然發(fā)生變化，匯率大幅度貶值導(dǎo)致采購取消或推遲， 甚至是采購人突然生病這樣的意外情況。這類因素是你沒有辦法控制的，所以叫不可抗力。出現(xiàn)這樣的情況，唯一能做的就是保持溝通，期待情況改變之后再圖訂單。 4、客戶已經(jīng)有成熟供應(yīng)商，發(fā)發(fā)詢盤只是了解市場行情跟現(xiàn)有供應(yīng)商還價。普遍客戶發(fā)詢盤的目的只是了解市場行情， 大概率還是要下單給現(xiàn)有供應(yīng)商。碰到這樣的情況， 要隨時保持有效溝通，當(dāng)客戶現(xiàn)有供應(yīng)商出現(xiàn)問題之后可以作為主要備選供應(yīng)商上位。
顧客不回復(fù)的原因可能有幾個：1、客戶無法成功地接收郵件造成這一情況的原因很多，可能是因?yàn)槟氵x擇了一個不合適的郵箱服務(wù)商而被對方的郵件服務(wù)器屏蔽，可能是因?yàn)槟惆l(fā)送的郵件中含有病毒、敏感內(nèi)容或接近廣告形式，也可能是你拼寫錯了郵箱地址，未準(zhǔn)確地發(fā)送到客戶郵箱。發(fā)信前，注意檢查是否使用免費(fèi)信箱或全新信箱，造成信箱發(fā)送失敗，要選擇較大的信箱服務(wù)商，避免信箱被對方屏蔽，收信人的信箱地址必須保證有效。此外，還要檢查郵件的標(biāo)題和正文是否有不適當(dāng)?shù)拿舾袃?nèi)容而被當(dāng)作垃圾郵件攔截，要避免使用更多的特殊符號，還要控制圖片及附件的大小。通過兩個工具www.dnsbl.info和mxtoolbox.com，就能檢測自己的郵箱、域名、IP地址是否被列入垃圾郵件黑名單數(shù)據(jù)庫?！菊? 外貿(mào)客戶一直不回復(fù)【提問】 顧客不回復(fù)的原因可能有幾個：1、客戶無法成功地接收郵件造成這一情況的原因很多，可能是因?yàn)槟氵x擇了一個不合適的郵箱服務(wù)商而被對方的郵件服務(wù)器屏蔽，可能是因?yàn)槟惆l(fā)送的郵件中含有病毒、敏感內(nèi)容或接近廣告形式，也可能是你拼寫錯了郵箱地址，未準(zhǔn)確地發(fā)送到客戶郵箱。發(fā)信前，注意檢查是否使用免費(fèi)信箱或全新信箱，造成信箱發(fā)送失敗，要選擇較大的信箱服務(wù)商，避免信箱被對方屏蔽，收信人的信箱地址必須保證有效。此外，還要檢查郵件的標(biāo)題和正文是否有不適當(dāng)?shù)拿舾袃?nèi)容而被當(dāng)作垃圾郵件攔截，要避免使用更多的特殊符號，還要控制圖片及附件的大小。通過兩個工具www.dnsbl.info和mxtoolbox.com，就能檢測自己的郵箱、域名、IP地址是否被列入垃圾郵件黑名單數(shù)據(jù)庫。【回答】 2、客戶無法成功查看郵件例如，你不能正確地發(fā)送郵件，也不會考慮用戶閱讀郵件的時間間隔，或者有時差，這會讓客戶第一時間看到。就像經(jīng)常發(fā)郵件一樣，這樣也很容易被客戶認(rèn)為是騷擾郵件而拉黑。因此發(fā)郵件也要注意時間和頻率，首先要了解客戶的行程和地點(diǎn)，如果對方正有事或正在休假，要避開這段時間，在對方工作的時候再發(fā)郵件。跟客戶溝通時不要過于急躁，生怕對方看不見便發(fā)送多次，而要根據(jù)客戶的實(shí)際情況隔一段時間再發(fā)郵件禮貌詢問。即時客戶一直沒有回復(fù)，也要注意跟進(jìn)時自己應(yīng)有的態(tài)度和禮節(jié)，不要用帶感情的表情，要讓對方感覺到你的耐心和體貼。【回答】
Dear ***, Hope everything goes well with you and your business ! Tks for your inquiry dated on ***, this is**(your name) from**(your company),hope you still remember me.Regarding to our offer which we quoted to you,should you have any queries pls do feel free to contact with us,we will do our utmost to support you. Have a nice weekend ! 以上供樓主參考，可以視具體情況稍作改動
一個不明確的主題，會讓客人根本沒興趣去打開陌生人的郵件。這個就需要經(jīng)驗(yàn)了，內(nèi)容要言簡意賅，直接吸引客人通過主題去點(diǎn)開郵件，目的就達(dá)到了。至于他看了以后有沒有反應(yīng)，就要看實(shí)際情況和你內(nèi)容的功力了。有些人寫郵件會這樣設(shè)置主題：“we are the manufacturer of lights”，又或者“need cooperation”，或者“Guangdong *** trading company ltd”，或者“price list for lights-Guangdong *** trading company ltd”等等，一看就知道是推銷信。當(dāng)你一個禮拜就收到一封推銷信，你可能會有興趣看看，但是如果你一天收到N封推銷信，估計就會很厭煩，直接刪掉算是客氣的了。所以如何把主題寫好，讓客人知道這是封推銷信，還是要忍不住打開看看？就要根據(jù)之際情況來判斷了。 舉個例子吧，假設(shè)我是做太陽能燈的公司DEF Co. Ltd，目前公司最大的客人是美國的Home Depot，盡管可能是通過貿(mào)易商做的，不是直接合作，但是完全可以當(dāng)作一個開發(fā)新客人的籌碼！如果我要寫一封開發(fā)信給美國的ABC inc（這個名字是我編的），我從google上了解了一些這個公司的信息，知道他們是美國的進(jìn)口商，有做太陽能燈系列，希望能試著開發(fā)這個客人，我一般會這樣寫主題，“Re: ABC inc/Home Depot vendor-solar light/DEF Co., Ltd.” 其中，ABC inc代表了客人的公司名，你在寫給他的主題上首先加上他公司名，表示對他們公司的尊重；Home Depot vendor-solar light明確表示你是北美第二大零售商Home Depot的太陽能燈供應(yīng)商，既表明了實(shí)力，也勾起他的興趣；最后的DEF Co., Ltd.代表自己公司。這樣一來，假設(shè)你找對了人，這個正是ABC公司太陽能燈的buyer，又或者是他的某一個主管，突然某一天收到這么一個主題的郵件，哇，home depot的供應(yīng)商找上來了，太棒了，應(yīng)該看看是不是有合作機(jī)會，是不是比原有供應(yīng)商更好？他打開郵件的概率會非常非常大！再說了，這個主題設(shè)置的還有一個好處，就是客人即使暫時不回你郵件，只是放在收件箱里，但是將來某一天他突然想讓你報報價，很容易就能找到這封郵件！只要關(guān)鍵詞輸入home depot，保證一下子就找到。
百度上看到的，外貿(mào)營銷郵件方法如下： 做外貿(mào)好用的郵箱軟件有哪些？做外貿(mào)與客戶溝通時，為了保證郵件安全，可以選擇企業(yè)郵箱，在發(fā)送開發(fā)信拓展客戶階段，TOM企業(yè)郵箱的快速收發(fā)可以讓用戶體驗(yàn)到我們的產(chǎn)品和服務(wù)。企業(yè)郵箱的使用提高了外貿(mào)業(yè)務(wù)溝通的效率，那么就來看看外貿(mào)客戶搜索郵箱軟件有哪些、外貿(mào)營銷郵件如何群發(fā)？ 外貿(mào)客戶搜索郵箱軟件有哪些？ 外貿(mào)用戶選擇群發(fā)郵件，首先要考慮的點(diǎn)是郵件的安全性和發(fā)信速度，TOM企業(yè)郵箱是國際著名的郵箱廠商，可以很好的滿足各種發(fā)信需求，有效保障外貿(mào)郵件來往的穩(wěn)定。 在企業(yè)郵箱的官網(wǎng)點(diǎn)擊免費(fèi)試用提交信息，就可以快速完成注冊，郵箱開通4年能用8年，如果有公司官網(wǎng)域名的話，可以開通域名郵箱，在外貿(mào)與客戶溝通時，也能提高自己的信譽(yù)度，與客戶建立更好的合作。 外貿(mào)營銷郵件如何群發(fā)？ 郵箱注冊成功后，一些創(chuàng)業(yè)公司就可以發(fā)送外貿(mào)營銷郵件來拓展客戶，單次可以群發(fā)幾百封郵件。對外群發(fā)郵件時，可使用群發(fā)單顯功能，用戶收到郵件時，只會顯示自己一個收件人，非常方便，這是普通郵箱所沒有的。 另外，TOM企業(yè)郵箱給每位企業(yè)員工提供的都是無限郵箱容量，對于我這種有容量焦慮的人來說，是非常友好的，再也不用刪郵件去騰空間了；而且，企業(yè)郵箱支持一鍵撤回和誤刪恢復(fù)，這在任何時候都是非常好用的功能，挽救了好多次的尷尬場面。企業(yè)郵箱還能用手機(jī)綁定微信隨心郵，直接在手機(jī)上收發(fā)郵件，不占用手機(jī)內(nèi)存，方便快捷。
　　外貿(mào)郵件怎么發(fā)? 下面是我為你整理的外貿(mào)郵件范文，希望對你有用! 　　外貿(mào)郵件范文1 　　主動跟新買家建立聯(lián)系 　　Dear Mr. Jones: 　　We understand from your information posted on Alibaba.com that you are in the market for textiles. We would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future. 　　We are a joint venture specializing in the manufacture and export of textiles. We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction at Http://www.howseek.com which includes our latest product line. 　　Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements. We look forward to receiving your enquires soon. 　　Sincerely, 　　John Roberts 　　對新買家要求建立業(yè)務(wù)聯(lián)系的回復(fù) 　　Dear Mr. Jones: 　　We have received your letter of 9th April showing your interest in our complete product information. 　　Our product lines mainly include high quality textile products. To give you a general idea of the various kinds of textiles now available for export, we have enclosed a catalogue and a price list. You may also visit our online company introduction at Http://www.howseek.com which includes our latest product line. 　　We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future. 　　Sincerely,. 　　向老客戶介紹公司新的產(chǎn)品信息 　　Dear Mr. Jones: 　　We have refreshed our online catalog at http://www.howseek.com, and now it covers the latest new products, which are now available from stock. 　　We believe that you will find some attractive additions to our product line. Once you have had time to study the supplement, please let us know if you would like to take the matter further. We would be very happy to send samples to you for close inspection. 　　We will keep you informed on our progress and look forward to hearing from you. 　　Sincerely, 　　回復(fù)對某個產(chǎn)品的查詢 　　Dear Mr. Jones: 　　Thank you for your inquiry of 16 March. We are pleased to hear that you are interested in our product "toaster". 　　We've enclosed the photo and detailed information of the product for your reference: 　　Product: toaster 　　Specification: xxxxxxxxxxxxxxx 　　Package: 1pcs/box Price: 10usd/pcs 　　Payment: L/C 　　For purchase quantities over 1,000pcs of individual items we would allow you a discount of 1%. Payment is to be made by irrevocable L.C at sight. 　　We look forward to receiving your first order. 　　Sincerely, 　　無法提供對方查詢中所要求的產(chǎn)品時 　　Dear Mr. Jones: 　　Thank you for your enquiry of 12 March cate 9 cable. 　　We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to excessive demand. 　　We would, however, like to take this opportunity to offer the following material as a close substitute: 　　Cate 5, US$__ per meter FOB Shanghai, including your commission 2%. 　　Please visit our catalog at http://www.xxxxxxxxx.com for more information on this item. If you find the product acceptable, please email us as soon as possible. 　　Sincerely, 　　查詢對方公司的產(chǎn)品 　　Dear Sir or Madam: 　　We know that you are exporters of textile fabrics. 　　We would like you to send us details of your various ranges, including colors and prices, and also samples of the different qualities of material used. 　　We are volume dealers in textiles and believe there is a promising market in our area for moderately priced goods of this kind mentioned. 　　When quoting, please state your terms of payment and discount you would allow on purchases of quantities of not less than 1000 meters of individual items. Prices quoted should include insurance and freight to San Francisco. 　　Sincerely, 　　外貿(mào)郵件范文2 　　作為買家，認(rèn)為對方報價太高 　　Dear Mr. Jones, 　　We acknowledge receipt of both your offer of May 6 and the samples of Men's Shirts, and thank you for these. 　　While appreciating the good quality of your shirts, we find your price is rather too high for the market we wish to supply. 　　We have also to point out that the Men's Shirts are available in our market from several European manufacturers, all of them are at prices from 10% to 15% below the price you quoted.Such being the case, we have to ask you to consider if you can make reduction in your price, say 10%.As our order would be worth around US$50,000, you may think it worthwhile to make a concession. 　　We are looking forward to your reply, 　　Sincerely, 　　要求對方開立信用證 　　Dear Mr. Jones: 　　With reference to the 4,000 dozen shirts under our Sales Confirmation No.SX260, we wish to draw your attention to the fact that the date of delivery is approaching but up to the present we have not received the covering L/C. 　　Please do you utmost to expedite its establishment so that we may execute the order within the prescribed time. In order to avoid subsequent amendments, please see to it that the L/C stipulations are in exact accordance with the terms of the contract. 　　We look forward to receiving your favorable response at an early date. 　　Sincerely, 　　因?qū)Ψ轿茨苋缙谛庞米C而交涉 　　Dear Mr. Jones: 　　With reference to our Sales Confirmation No.825 dated August 10, 2002, we regret to say that your letter of credit has not yet reached us up to the time of writing. This has caused us much inconvenience as we have already made preparations for shipment according to the stipulations of the said Sales Confirmation. 　　You must be aware that the terms and conditions of a contract once signed should be strictly observed, failure to abide by them will mean violation of contract. If you refer to our Sales 　　Confirmation, you will see the clause reading: "The Buyer shall establish the covering Letter of Credit before 30th August, 2002, failing which the Seller reserves the right to rescind the contract without further notice." The goods you ordered have been ready for quite some time and the demand of late has been so great that we find it hard to keep them for you any longer. However, in consideration of our friendly business relations, we are prepared to wait for your L/C, which must reach us not later than October 5, 2002. If we again fail to receive your L/C in time, we shall cancel our Sales 　　Confirmation and ask you to refund to us the storage charges we have paid on your behalf. 　　Your cooperation in this respect will be appreciated. 　　Sincerely, 　　外貿(mào)郵件范文3 　　拒絕對方做獨(dú)家代理商的要求 　　Dear Mr. Jones: 　　Thank you for your letter of 15th September. 　　As we are now only at the get-acquainted stage, we feel it is too early to take into consideration the matter of sole agency. In our opinion, it would be better for both of us to try out a period of cooperation to see how things go. Also, it would be necessary for you to test the marketability of our products at your end and to continue your efforts in building a larger turnover to justify the sole agency arrangement. 　　We enclose our latest pricelist covering all the products we handle within the framework of your specialized lines. We look forward to hearing from you. 　　Sincerely, 　　處理對貨損的投訴 　　Dear Mr. Jones: 　　We have received your letter of 18th July, informing us that the sewing machines we shipped to you arrived in a damaged condition on account of imperfectness of our packing. Upon receipt of your letter, we have given this matter our immediate attention. We have studied your surveyor's report very carefully. 　　We are convinced that the present damage was due to extraordinary circumstances under which they were transported to you. We are therefore not responsible for the damage; but as we do not think that it would be fair to have you bear the loss alone, we suggest that the loss be divided between both of us, to which we hope you will agree. 　　Sincerely,