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在外企工作的員工,商務(wù)英語的郵件寫作是要掌握的。下面是我整理的商務(wù)英語郵件常用語句,希望能幫到大家!1.If you’re any questions please let me know. 如有任何問題,請告訴我。2.Please refer tentative
45. Would you please reply to this e-mail if you plan to attend?請您回信如果您計劃參加?46. Please advise if you agree with this approach.請告知我們你是否同意這個方法。47. Could you please let me know
1. This is in response to your e-mail today.這是對您今早發(fā)來的郵件的回復(fù)。2. As mentioned before, we deem this product has strong unique selling points in china.如先前所述,我們認(rèn)為這個產(chǎn)品在中國有強(qiáng)有
英文電子郵件常用語 1. Greeting message 祝福 Hope you have a good trip back. 祝旅途愉快。How are you? 你好嗎?How is the project going on? 項目進(jìn)行順利嗎?2. Initiate a meeting 發(fā)起會議 I suggest we have
83. Sorry, I'm late in replying to your e-mail dated Monday, April 1. 抱歉,太遲回您在4月1日(星期一)發(fā)給我的郵件。 84. We apologize for the delay and hope that it doesn't inconvenience you too much. 我們?yōu)?/p>
外貿(mào):商務(wù)英語郵件常用表達(dá)大
在發(fā)送郵件的時候,選擇“已讀回執(zhí)”,只要對方打開了閱讀郵件時,系統(tǒng)給您自動發(fā)送對方已經(jīng)閱讀等相關(guān)信息的郵件。不過,如果對方真的是不想讓你知道的話即使勾上了也沒有辦法,因為對方在閱讀信件的時候可以選擇不發(fā)送“已讀
第一步: 打開訂單第二步:點擊買家姓名,一般選擇“其他必要信息”。編輯后點擊發(fā)送 酷鳥智能索評為賣家提供下單、發(fā)貨、到貨時的發(fā)送郵件規(guī)則和郵件模板,向客戶發(fā)送售后郵件,提高服務(wù)質(zhì)量,賣家還可以將常用的郵件內(nèi)容保存為
不用擔(dān)心 我們已經(jīng)向另一家物流公司發(fā)送了您的訂單。您可以在以下位置跟蹤您的訂單的新交貨:www.xxxxx.com。我們還延長了您確認(rèn)交貨的時間。如果您有任何疑問或問題,請直接與我們聯(lián)系以尋求幫助。6.長期在途,確認(rèn)是否收到
2. 不建議發(fā)郵件問客戶時候收到貨,第一如果過了一段時間客戶沒收到貨物可能就會主動詢問你,第二若是碰到了流氓客戶,你如果這樣問他,不排除他會故意說沒收到,然后敲詐你。以上回復(fù)僅供參考。賣家可以根據(jù)自己實際情況進(jìn)
amazon新手,如何發(fā)送郵件給客戶,詢問是否
外貿(mào)英語郵件格式一 Dear purchasing manager,Hello,this Lily Lee from xxx company,our company is a professional xx manufacturer with years‘s experience.so we want to avail ourselves of opportunity establish
寫英文郵件的范文1 Dear Jack:I am writing to thank you for your congratulations on my success in the translation contest. In your letter, you told me that you wanted to know how to do well in translat
學(xué)生英語電子郵件范文1 Dear Sir,I saw your advertisement for "the perfect lighter" in Sunday Times last week and immediately sent off a £2 postal order and the completed form for the lighter.Imagine my
英文電子郵件的范文1 Dear Mr. Wang,I am pleased to invite you to a luncheon, to be held by the Monterey Institute of International Studies on October 12, 2006 at noon, commemorating the 75th anniversary of
英語電子郵件格式范文1 Dear Mrs Mark,I am giving Miss Fang Li, a classmate of mine, this note of introduction to you and Mr. Mark, when she goes to visit New York City. Miss Li is my good friend.
寫英文郵件的范文1 Directions:Suppose you won a translation contest and your friend, Jack, wrote an email to congratulate you and ask for advice on translation. Write him a reply to 1) thank him, and 2)
英文郵件范文一 Dear Mr. / Ms.,This is to introduce Mr. Frank Jones, our new marketing specialist who will be in London from April 5 to mid April on business.We shall appreciate any help you can give
英文郵件格式范文
英文商務(wù)郵件格式范文一 Dear Mr. Jones:We have received your letter of 9th April showing your interest in our complete product information.Our product lines mainly include high quality te_tile products. To give
1、E-mail一般使用非正式的文體,因此正文(Body)前的稱呼(Salutation)通常無須使用諸如Dear Mr. John之類的表達(dá)。在同輩的親朋好友或同事間可以直呼其名,但對長輩或上級最好使用頭銜加上姓。YES:Tommy,或者M(jìn)r. Smith。 2、稱呼和正文
We have received your email of ① (對方郵件日期),and we regret to know that the short delivery of ② (貨物短缺數(shù)量) of shipment against the order ③ (訂單編號).We are quite sorry for ④ (致歉事宜).A
1. Landing the First Communication: Introduction Email to Potential Clients敲定第一次溝通:向潛在客戶發(fā)送電子郵件這封電子郵件用來介紹公司情況,關(guān)鍵是建立你在客戶心中專業(yè)的形象,并且提出溝通的邀請。Hi [Prospect],We’re a Y com
史上最全的外貿(mào)基本英文郵件模版
7. 確認(rèn)訂單 Dear Sir: June 20, 2001 Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. We will advise you of the date
第一篇 all the items ordered are in stock except Pattern No.9001 Shanghai Printed Pure Silk. Stocks of these have been sold out since we quoted for them and the makers inform us that it will be another
Dear Sirs,The furniture we ordered from youshould have reached us a week ago. The delay in delivery has put us togreat inconvenience. It is therefore imperative that you dispatch themimmediately. Otherwise we
譯文:您的訂單編號為XXXXXX的款項已收到,我們將在承諾的XXX天內(nèi)發(fā)貨,發(fā)貨后,我們將通知你貨運(yùn)單號。如果您有任何問題請隨時聯(lián)系我。謝謝!提示:請?zhí)钌夏挠唵翁柡桶l(fā)貨天數(shù)。03發(fā)貨后Dear $buyer,The item XXXXXX you ordered has
外貿(mào)英語郵件格式一 Dear purchasing manager,Hello,this Lily Lee from ___ company,our company is a professional __ manufacturer with years‘s e_perience.so we want to avail ourselves of opportunity establishing
外貿(mào)訂單英語郵件全過程范文
1、對已購買的客戶進(jìn)行催評雖然我的表述是催評,作為賣家卻要把這個做成是售后客服的一部分,一封溫暖的郵件,帶給客戶問候,在客觀上也可以引導(dǎo)用戶留評價。很多賣家在催評這件事上一股腦進(jìn)行,向所有已購買用戶發(fā)送催評的
1、亞馬遜索評郵件模板之——時間 為什么會把索評時間放在第一位呢。毫不夸張地說,大千世界各種各樣的人都有,人與人之間很少有共性的。但就時間而言,是存在一些共性的,比如大家都白天上班,晚上睡覺。而賣家發(fā)送索評
為了讓大家在寫亞馬遜索評郵件時不再茫然,7個內(nèi)容要點請笑納:1、在郵件的內(nèi)容安排上突出一些個性化的內(nèi)容;2、“附加價值”其實很簡單,比如產(chǎn)品使用竅門,保養(yǎng)注意事項等等;3、語言親切,態(tài)度專業(yè);4、通過開放式的提問來
亞馬遜索評郵件模板 Hello Amazon Valued Customer,Great news! (你的店鋪名) order has been shipped. It left our warehouse earlier today on its way to you! You can expect it on your doorstep within the next
4、通過開放式的提問來喚起客戶的回復(fù);5、不能在郵件中添加任何“利誘”的內(nèi)容(從2016年起亞馬遜就不允許賣家以任何形式的利益來換取消費(fèi)者評價了,但是只是發(fā)郵件索評是沒問題的);6、直接在郵件中加入產(chǎn)品評價頁面的鏈接,
7、向客戶表達(dá)最大的誠意 告訴顧客“我們始終愿意真誠地為您服務(wù),不論您有什么問題,我們都愿意為您解決”,讓顧客感覺到顧客至上的感覺,增加好評幾率,同時避免買家直接向亞馬遜發(fā)起A-Z索賠。亞馬遜索評郵件模板 Hello Ama
(和客戶建立溝通渠道,避免客戶輕易留差評)編寫催評郵件時需要注意以下幾點:1. 郵件盡量簡潔,重點內(nèi)容在前,次要內(nèi)容在后。(一般留評鏈接越在前好評會越多。)2. 方便客戶,不給客戶添麻煩,可以在SellingExpress催評郵
亞馬遜催評郵件怎么寫,情真意切最重要
亞馬遜公司(Amazon,簡稱亞馬遜;NASDAQ:AMZN),是美國最大的一家網(wǎng)絡(luò)電子商務(wù)公司,位于華盛頓州的西雅圖。是網(wǎng)絡(luò)上最早開始經(jīng)營電子商務(wù)的公司之一,亞馬遜成立于1995年,一開始只經(jīng)營網(wǎng)絡(luò)的書籍銷售業(yè)務(wù),現(xiàn)在則擴(kuò)及了范圍相當(dāng)廣的其他產(chǎn)品,已成為全球商品品種最多的網(wǎng)上零售商和全球第二大互聯(lián)網(wǎng)企業(yè),在公司名下,也包括了AlexaInternet、a9、lab126、和互聯(lián)網(wǎng)電影數(shù)據(jù)庫(Internet Movie Database,IMDB)等子公司。 亞馬遜及其它銷售商為客戶提供數(shù)百萬種獨(dú)特的全新、翻新及二手商品,如圖書、影視、音樂和游戲、數(shù)碼下載、電子和電腦、家居園藝用品、玩具、嬰幼兒用品、食品、服飾、鞋類和珠寶、健康和個人護(hù)理用品、體育及戶外用品、玩具、汽車及工業(yè)產(chǎn)品等。一.概念普及階段 1.去京東、亞馬遜買一些互聯(lián)網(wǎng)方面入門的書,從頭到尾系統(tǒng)的學(xué)習(xí)一下,不會的名詞和概念要記下來,通過互聯(lián)網(wǎng)求解,切不可浮澡,一定系統(tǒng)學(xué)習(xí),知識掌握牢固 2.多看一些互聯(lián)網(wǎng)博客,建議使用網(wǎng)易閱讀器訂閱一些興趣類知識,開個微博、定向去閱讀,互聯(lián)網(wǎng)的精神在于知識共享和信息傳遞。多問 二.入門階段 1.開一個自己的博客,簡單寫一些原創(chuàng)體會 2.這個階段,已經(jīng)建立了學(xué)習(xí)渠道和相關(guān)學(xué)習(xí)方法,強(qiáng)化,培養(yǎng)成為習(xí)慣 3.多參加一互聯(lián)網(wǎng)的沙龍會議,聽聽大家的一些思路和體會 三.提高階段 1.強(qiáng)化博客,能寫出一流水平文章,分享自己的一些體會 2.關(guān)注行業(yè)趨勢,研究各大互聯(lián)網(wǎng)公司的產(chǎn)品 3.通過自己的分析,研究互聯(lián)網(wǎng)在各個領(lǐng)域的應(yīng)用,對社會的價值
1. 向顧客推銷商品 Dear Sir: May 1, 2001 Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure. Yours faithfully 2. 提出詢價 Dear Sir: Jun.1, 2001 We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon.. Truly 3. 迅速提供報價 Dear Sir: June 4, 2001 Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you. 交易的契機(jī) 4. 如何討價還價 Dear Sir: June 8, 2001 We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon. Yours truly 5-1 同意進(jìn)口商的還價 Dear Sirs: June 12, 2001 Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this product unfavorably. However, for your order we have kept our prices down. Sincerely 5-2 拒絕進(jìn)口商的還價 Dear Sirs: June 12, 2001 Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market here leaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer. Truly 6. 正式提出訂單 Dear Sir: June 15, 2001 We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date. Truly 7. 確認(rèn)訂單 Dear Sir: June 20, 2001 Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times. Sincerely 8. 請求開立信用證 Gentlemen: June 18, 2001 Thank you for your order No. 599. In order to execute it, please open an irrevocable L/C for the amount of US$ 50,000 in our favor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested. Sincerely 9. 通知已開立信用證 Dear Sir: June 24, 2001 Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by fax when the order has been executed. Sincerely 10. 請求信用證延期 Dear Sir: Sep. 1, 2001 We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to Sept.30. Sincerely 11. 同意更改信用證 Gentlemen: Sept. 5, 2001 We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to extend the L/C up to and including September 30. Please keep us abreast of any new development. Sincerely
郵件是外貿(mào)人與客戶溝通的常用方式,那么如何使用郵件從0到1的開發(fā)大客戶呢? 先來看下面這封開發(fā)郵件,也許你也正在套用著相同或者相似的模版,趕緊剎車,別猶豫! Hello Mr. Jame White How are you? (分析:“How are you?”的使用本身是沒有問題的。雖然我們從小學(xué)就學(xué)習(xí)這樣的問候方式,但是這句話在很多國家并不太常用。) We know your company from the internet and we know that your market is in the LED lighting field in Poland. (分析:本句想表達(dá)的邏輯沒有問題,但是寫法和語法欠妥?!癴rom the internet”會給人不尊重和被騷擾的感覺,可以改為具體的詢盤。) We would like to take this opportunity to introduce our company and products, this is Alice from ABC company, we are one of the largest manufacturer in this field in China, I hope to cooperate with your company. (分析:本句話的句式非常普遍,表達(dá)的內(nèi)容也很籠統(tǒng)。如果公司真的是行業(yè)領(lǐng)軍企業(yè),可以使用一些實際的數(shù)據(jù)去證明。) Please allow me to introduce our products to you, we have many items such as LED lamps, outdoors and indoors bulbs and LED strip. We have much experience in this field. I will give you more details about our products if you are interested in them. (分析:比較空泛的描述,給客戶帶來的感受不強(qiáng)烈。這部分可以考慮使用具體的數(shù)字來表達(dá)。) We will offer you the best price and quality, please go to our website for more details, www.***.com (分析:第一次發(fā)郵件最好不要加上網(wǎng)址,防止被系統(tǒng)當(dāng)成垃圾郵件攔截。) Can you introduce your company to us, or your target products market, thank you. (分析:這句話不太妥當(dāng)。第一次郵件客戶沒有義務(wù)也不會很愿意回答你的問題) We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future. (分析:本句較為空泛,沒有實際的含義。) Best Regards Alice (分析:簽名缺少內(nèi)容。) 對于郵件內(nèi)容,文中已經(jīng)給出了一些分析。 雖然這封郵件在語法和句式上沒有什么問題,并且在前幾年可能可以被奉為“開發(fā)信經(jīng)典模板”,但是如今這樣毫無亮點的寫法已經(jīng)遠(yuǎn)遠(yuǎn)不能吸引現(xiàn)在的客戶,郵件發(fā)出去后也不會有好的效果。 我們再來看看根據(jù)分析修改后的郵件: Dear Jame Hoping this email finds you well. (非常地道的美式問候語。) We know your company is in the LED market from our customer data as the main distributor in European market. (“from our customer data”可能引起客戶的思考:之前是否問過價格或拿過樣品甚至很久之前是不是合作過。這樣的話術(shù)不會給客戶帶來騷擾的感覺。) We are specializing in LED lighting since 2008, our factory has the production capacity of 20000pcs bulbs with CE, Rohs every month, and the new items will be pushed every week from our ODM department. (用實際數(shù)據(jù)表明公司的地位與規(guī)模。) Please contact me for any further information, free samples would be sent to you in our promotion seasons now. (該句有兩個優(yōu)點:1. 郵件通篇主動語態(tài),但是這句話是被動語態(tài),閱讀起來可以讓客戶感覺到節(jié)奏的變化;2. “free samples”、“promotion seasons”刺激客戶盡快聯(lián)系索要樣品或下單。) Have a nice day! Best Regards Alice Company Tel/Whatsapp Web (結(jié)尾簽名內(nèi)容完整。) 修改后的郵件明顯更加簡練,同時話術(shù)表達(dá)在無形中引導(dǎo)客戶進(jìn)一步聯(lián)系。 但是該郵件還是有些簡單,在實際的郵件中,我們應(yīng)該針對特定的產(chǎn)品與當(dāng)前情況增添較為詳細(xì)的內(nèi)容。 郵件寫作案例 這是一個美國客戶,詢問了我們一款電競椅的價格。我們的業(yè)務(wù)員報價之后,客戶沒有反應(yīng),跟蹤了幾次依然沒有回應(yīng)。忽然有一天,客戶問我們的工廠是不是在安吉,得到我們的確定后他說要來工廠參觀拜訪。 見面后,客戶在工廠看了一番,沒有留下名片就走了??蛻艋厝ズ笠琅f沒有任何動靜,也不與業(yè)務(wù)員聯(lián)系。 相信這樣的場景很多外貿(mào)人都經(jīng)歷過。 經(jīng)過各方面考量,我們還是決定繼續(xù)跟蹤這位客戶。通過對客戶進(jìn)行背景調(diào)查后,我們了解到了客戶的相關(guān)信息。同時我們也需要考慮到美國的實際情況。 以上述信息作為切入點,我們又給客戶發(fā)了一封郵件,這次我們收到了回復(fù)。 Hi XX, Hope this email finds you well. Concerning the issue of that we export from other country to USA, we are still working on it with Haiti and Dominica free trade zone, the strategy way is ok, but we need confirm the details and make sure get the exact cost from China to their places. We will have the full information at the end of this month, I will update to you in time. (客戶回復(fù):OK let me know what you find out, the only problem I see that is I am sure you know those are 2 countries WITHOUT any factories making anything related to furniture, so even if you can do the paperwork change, I believe that will NOT be accepted by USA customs, they know those are very poor small islands with no factories.) By the way, the trade war may be stopped soon, we need to make some purchase plan in advance, otherwise every customer will place the orders in the same time, the factory will be very busy and postpone the delivery time too.(客戶回復(fù):I understand, but now we buy from 3 other gaming chair factories, so we do not need any new chairs, until after CNY, since we order a lot of stock to arrive before 12/31/2018.) Have a nice day! Best Regards Wishes Ivan 從客戶的回復(fù)中,可以提煉出三點:他與三家工廠在合作;現(xiàn)在不是他的采購期;2018年12月底之前他不需要電競椅。 雖然沒有成功簽單,但是這封郵件也達(dá)到了想要的結(jié)果。我們收到了客戶的回復(fù)并且知道了客戶目前的情況,以及他的采購周期和時間。接下來就需要根據(jù)他給出的時間在合適的時候加強(qiáng)聯(lián)系。
隨著互聯(lián)網(wǎng)應(yīng)用的不斷深入,電子郵件已經(jīng)成為人們?nèi)粘I钪胁豢苫蛉钡囊徊糠?那么你知道 外貿(mào)英語 郵件怎么寫嗎?下面我就和大家分享外貿(mào)英語郵件格式,來欣賞一下吧。 外貿(mào)英語郵件格式一 Dear purchasing manager, Hello,this Lily Lee from ___ company,our company is a professional __ manufacturer with years‘s e_perience.so we want to avail ourselves of opportunity establishing business relation with you. Please link our company web site:………….if you want to know more about our product.By the way,free sample are available. Thank you in advance! Best regards! ___ Company name: Tel:……. Fa_:……. MSN:………. Skype:……….. 外貿(mào)英語郵件格式二 Subject: Ask for your Help Dear Ms. Schaeffer: In our continued efforts to provide quality service and merchandise to valued clients like you, we would like your help in answering the attached survey. Each year we review our service and merchandise in order to meet our clients' needs. The client survey plays a major role in determining how we improve services and which line of goods we concentrate sales on ne_t year. By answering our survey, you will help us know how to serve you better. Also, as a gesture of our appreciation, we will send you a 10%-off voucher to use on your ne_t order with us. Could you please send back the survey with your comments on it before ne_t Friday? We understand you are very busy and appreciate your willingness to take the time to help us serve our clients better. Your comments are highly valued. Thank you. Sincerely yours, Sandy Fei Customer Service Manager 外貿(mào)英語郵件格式三 Hi Sir/Madam, Glad to hear that you’re on the market for furniture,we specialize in this field for 14 years,with the strength of ERU&USA ANTIQUE FURNITURE,with good quality and pretty competitive price. Also we have our own professional designers to meet any of your requirements. Should you have any questions,call me,let’s talk details. Best regards! Leon 外貿(mào)英語郵件格式 范文 相關(guān) 文章 : ★ 外貿(mào)英語郵件格式范文 ★ 英文外貿(mào)郵件范文 ★ 外貿(mào)英語郵件建議全套 ★ 商務(wù)英語memo范文 ★ 商務(wù)英語report范文 ★ 回復(fù)客戶詢盤英文范文 ★ 給客戶發(fā)英文郵件范文 ★ 報價外貿(mào)郵件范文6篇 ★ 外貿(mào)英語口語 ★ 外貿(mào)還價英文范文
外貿(mào)郵件怎么發(fā)? 下面是我為你整理的外貿(mào)郵件范文,希望對你有用! 外貿(mào)郵件范文1 主動跟新買家建立聯(lián)系 Dear Mr. Jones: We understand from your information posted on Alibaba.com that you are in the market for textiles. We would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future. We are a joint venture specializing in the manufacture and export of textiles. We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction at Http://www.howseek.com which includes our latest product line. Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements. We look forward to receiving your enquires soon. Sincerely, John Roberts 對新買家要求建立業(yè)務(wù)聯(lián)系的回復(fù) Dear Mr. Jones: We have received your letter of 9th April showing your interest in our complete product information. Our product lines mainly include high quality textile products. To give you a general idea of the various kinds of textiles now available for export, we have enclosed a catalogue and a price list. You may also visit our online company introduction at Http://www.howseek.com which includes our latest product line. We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future. Sincerely,. 向老客戶介紹公司新的產(chǎn)品信息 Dear Mr. Jones: We have refreshed our online catalog at http://www.howseek.com, and now it covers the latest new products, which are now available from stock. We believe that you will find some attractive additions to our product line. Once you have had time to study the supplement, please let us know if you would like to take the matter further. We would be very happy to send samples to you for close inspection. We will keep you informed on our progress and look forward to hearing from you. Sincerely, 回復(fù)對某個產(chǎn)品的查詢 Dear Mr. Jones: Thank you for your inquiry of 16 March. We are pleased to hear that you are interested in our product "toaster". We've enclosed the photo and detailed information of the product for your reference: Product: toaster Specification: xxxxxxxxxxxxxxx Package: 1pcs/box Price: 10usd/pcs Payment: L/C For purchase quantities over 1,000pcs of individual items we would allow you a discount of 1%. Payment is to be made by irrevocable L.C at sight. We look forward to receiving your first order. Sincerely, 無法提供對方查詢中所要求的產(chǎn)品時 Dear Mr. Jones: Thank you for your enquiry of 12 March cate 9 cable. We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to excessive demand. We would, however, like to take this opportunity to offer the following material as a close substitute: Cate 5, US$__ per meter FOB Shanghai, including your commission 2%. Please visit our catalog at http://www.xxxxxxxxx.com for more information on this item. If you find the product acceptable, please email us as soon as possible. Sincerely, 查詢對方公司的產(chǎn)品 Dear Sir or Madam: We know that you are exporters of textile fabrics. We would like you to send us details of your various ranges, including colors and prices, and also samples of the different qualities of material used. We are volume dealers in textiles and believe there is a promising market in our area for moderately priced goods of this kind mentioned. When quoting, please state your terms of payment and discount you would allow on purchases of quantities of not less than 1000 meters of individual items. Prices quoted should include insurance and freight to San Francisco. Sincerely, 外貿(mào)郵件范文2 作為買家,認(rèn)為對方報價太高 Dear Mr. Jones, We acknowledge receipt of both your offer of May 6 and the samples of Men's Shirts, and thank you for these. While appreciating the good quality of your shirts, we find your price is rather too high for the market we wish to supply. We have also to point out that the Men's Shirts are available in our market from several European manufacturers, all of them are at prices from 10% to 15% below the price you quoted.Such being the case, we have to ask you to consider if you can make reduction in your price, say 10%.As our order would be worth around US$50,000, you may think it worthwhile to make a concession. We are looking forward to your reply, Sincerely, 要求對方開立信用證 Dear Mr. Jones: With reference to the 4,000 dozen shirts under our Sales Confirmation No.SX260, we wish to draw your attention to the fact that the date of delivery is approaching but up to the present we have not received the covering L/C. Please do you utmost to expedite its establishment so that we may execute the order within the prescribed time. In order to avoid subsequent amendments, please see to it that the L/C stipulations are in exact accordance with the terms of the contract. We look forward to receiving your favorable response at an early date. Sincerely, 因?qū)Ψ轿茨苋缙谛庞米C而交涉 Dear Mr. Jones: With reference to our Sales Confirmation No.825 dated August 10, 2002, we regret to say that your letter of credit has not yet reached us up to the time of writing. This has caused us much inconvenience as we have already made preparations for shipment according to the stipulations of the said Sales Confirmation. You must be aware that the terms and conditions of a contract once signed should be strictly observed, failure to abide by them will mean violation of contract. If you refer to our Sales Confirmation, you will see the clause reading: "The Buyer shall establish the covering Letter of Credit before 30th August, 2002, failing which the Seller reserves the right to rescind the contract without further notice." The goods you ordered have been ready for quite some time and the demand of late has been so great that we find it hard to keep them for you any longer. However, in consideration of our friendly business relations, we are prepared to wait for your L/C, which must reach us not later than October 5, 2002. If we again fail to receive your L/C in time, we shall cancel our Sales Confirmation and ask you to refund to us the storage charges we have paid on your behalf. Your cooperation in this respect will be appreciated. Sincerely, 外貿(mào)郵件范文3 拒絕對方做獨(dú)家代理商的要求 Dear Mr. Jones: Thank you for your letter of 15th September. As we are now only at the get-acquainted stage, we feel it is too early to take into consideration the matter of sole agency. In our opinion, it would be better for both of us to try out a period of cooperation to see how things go. Also, it would be necessary for you to test the marketability of our products at your end and to continue your efforts in building a larger turnover to justify the sole agency arrangement. We enclose our latest pricelist covering all the products we handle within the framework of your specialized lines. We look forward to hearing from you. Sincerely, 處理對貨損的投訴 Dear Mr. Jones: We have received your letter of 18th July, informing us that the sewing machines we shipped to you arrived in a damaged condition on account of imperfectness of our packing. Upon receipt of your letter, we have given this matter our immediate attention. We have studied your surveyor's report very carefully. We are convinced that the present damage was due to extraordinary circumstances under which they were transported to you. We are therefore not responsible for the damage; but as we do not think that it would be fair to have you bear the loss alone, we suggest that the loss be divided between both of us, to which we hope you will agree. Sincerely,


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