大家好！今天讓小編來大家介紹下關(guān)于外貿(mào)客服常見英文郵件（外貿(mào)客服常見英文郵件怎么寫）的問題，以下是小編對此問題的歸納整理，讓我們一起來看看吧。

史上最全的外貿(mào)基本英文郵件模版

未付款訂單
Dear $buyer,
We have got your order of XXXXXX。But it seems that the order is still unpaid. If theres anything I can help with the price, size, etc., please feel free to contact me. After the payment is confirmed, I will process the order and ship it out as soon as possible. Thanks！
Best Regards
$myname
譯文：我們已收到你的訂單，但訂單似乎未付款。如果在價格和尺寸上有什么能幫助的，請隨時與我聯(lián)系。當(dāng)付款完成，我將立即備貨并發(fā)貨。謝謝！
提示：請根據(jù)您產(chǎn)品自身特點對描述內(nèi)容進行修改。
02已付款訂單
Dear $buyer,
Your payment for item XXXXXX has been confirmed. We will ship your order out within XXX business days as promised. After doing so, we will send you an e-mail notifying you of the tracking number. If you have any other questions, please feel free to let me know. Thanks!
Best Regards
$myname
譯文：您的訂單編號為XXXXXX的款項已收到，我們將在承諾的XXX天內(nèi)發(fā)貨，發(fā)貨后，我們將通知你貨運單號。如果您有任何問題請隨時聯(lián)系我。謝謝！
提示：請?zhí)钌夏挠唵翁柡桶l(fā)貨天數(shù)。
03發(fā)貨后
Dear $buyer,
The item XXXXXX you ordered has already been?shipped out and the tracking number is XXXXXX. The shipping status is as follows: XXXXXX. You will get it soon. Thanks for your support!
Best Regards
$myname
譯文：訂單號為XXXXXX的貨物已經(jīng)發(fā)貨，發(fā)貨單號是XXXXXX，運輸方式是XXXXXX，訂單狀態(tài)是XXXXXX。您將會很快收到貨物，感謝您的支持和理解。
提示：請?zhí)顚懹唵翁?、發(fā)貨單號、運輸方式和發(fā)貨日期。
04詢問是否收到貨
Dear $buyer,
According to the status shown on EMS website, your order has been received by you. If you have got the items, please confirm it on DHgate.com. If not, please let me know. Thanks！
Best Regards
$myname
譯文：EMS網(wǎng)站顯示您已收到貨物。如果您已收到貨物請到敦煌網(wǎng)確認(rèn)，如果有問題請告知我。謝謝！
提示：可根據(jù)您貨物的實際情況進行更改。
05客戶投訴產(chǎn)品質(zhì)量有問題
Dear $buyer,
I am very sorry to hear about that. Since I did carefully check the order and the package to make sure everything was in good condition?before shipping it out, I suppose that the damage might have happened during the transportation. But I’m still very sorry for the inconvenience this has brought you. I guarantee that I will give you more discounts to make this up next time you buy from us. Thanks for your understanding.
Best Regards
$myname
譯文：很抱歉聽到發(fā)給您的貨物有殘損，我在發(fā)貨時再三確定了包裝沒有問題才給您發(fā)貨的。殘損可能發(fā)生在運輸過程中，但我仍舊因為帶給您的不便深表歉意。當(dāng)您下次從我這購買時，我將會給您更多的折扣。感謝您的諒解。
提示：請根據(jù)投訴的實際情況進行更改。
06訂單完成
Dear $buyer,
I am very happy that you have received the order. Thanks for your support. I hope that you are satisfied with the items and look forward to doing more business with you in future.
Thanks！
$myname
譯文：我很高興地看到您已收到貨，感謝您的支持。希望您滿意，并期待著在將來與您做更多的生意。
07提醒買家給自己留評價
Dear $buyer,
Thanks for your continuous support to our store, and we are striving to improve ourselves in terms of service, quality, sourcing, etc. It would be highly appreciated if you could leave us a positive feedback, which will be a great encouragement for us. If there's anything I can help with, don't hesitate to tell me.
Best Regards
$myname
譯文：感謝您繼續(xù)支持我們，我們正在改善我們的服務(wù)，質(zhì)量，采購等。如果您可以給我們一個積極的反饋，我們會非常感激，因為這對我們來說是一個很大的鼓勵。如果有什么我可以幫助，不要猶豫請告訴我。
08貨物斷貨
Dear $buyer,
We are very sorry that item you ordered is out of stock at the moment. I will contact the factory to see when it will be available again. I would like to recommend some other items of similar styles. Hope you like them too. You can click on the following link to check them out XXXXXX.If there’s anything I can help with, please feel free to contact us. Thanks！
Best Regards
$myname
譯文：真是對不起，您訂購的產(chǎn)品目前缺貨，我會與工廠聯(lián)系什么時候能補上，并將隨時告知你。以下鏈接提供的產(chǎn)品也很不錯XXXXXX，您可以看看。有什么我可以幫忙的，請隨時與我們聯(lián)系。謝謝！
提示：請在橫線處添加同類產(chǎn)品的鏈接。
09折扣
Dear $buyer,
Thanks for your message. Well, if you buy both of the XXXXXX items, we can offer you a XXXXXX% discount. Once we confirm your payment, we will ship out the items for you in time. Please feel free to contact us if you have any further questions.
Thanks & Best regards!
$myname
譯文：感謝您給我信息。目前我們正在進行促銷，如果你購買了XXXXXX個產(chǎn)品，我們可以為您提供XXXXXX %的折扣。一旦我們確認(rèn)您的付款，我們將及時發(fā)貨。如果您有任何進一步的問題，請隨時與我們聯(lián)系。謝謝！
提示：請?zhí)韺懴ＭI家購買的件數(shù)和您所能提供的折扣。
10買家議價
Dear $buyer,
Thank you for taking interests in our item. I’m afraid we can’t offer you that low price you bargained as the price we offer has been carefully calculated and our profit margin is already very limited. However, we can offer you a XXX % discount if you purchase more than XXXXpieces in one order. If you have any further questions, please let me know. Thanks!
$myname
譯文：感謝您對我們產(chǎn)品的興趣，但很抱歉我們不能給您更低的議價。事實上，我們的上市價格是經(jīng)過精心計算的且合理的，它已經(jīng)讓我的利潤有限。但如果您一個訂單購買超過XXXX件，我們將給你XXX %的折扣。有任何問題請聯(lián)系我。謝謝！
提示：請?zhí)砑酉ＭI家購買的件數(shù)和您所能提供的折扣。
11大量訂單詢價
Dear $buyer,
Thanks for your inquiry. We cherish this chance to do business with you very much. The order of a single sample product costs $ XXXX USD with shipping fees included. If you order XXX pieces in one order, we can offer you the bulk price of XXXXUSD/piece with free shipping. I look forward to your reply.
Regards！
$myname
譯文：感謝您的詢問，我們很誠摯的希望跟您做生意。一個樣品的運費需要XXXX美元，如果您一個訂單訂XXX件產(chǎn)品，我們可以為您提供批量價格XXXX美元/件。期待著您的答復(fù)。謝謝。
提示：請?zhí)顚懩惝a(chǎn)品的價格，購買件數(shù)和優(yōu)惠價格。
12買家要求免運費
Dear $buyer,
Sorry, free shipping is not available for orders sent to XXXXXX. But we can give you a XXX% discount of the shipping cost.
$myname
譯文：很抱歉，到XXXXXX不能免運費的，但是我們可以在運費上給你XXX %的折扣。
提示：請?zhí)顚懙貐^(qū)和運費折扣。
13
未付款訂單改完價格再次催款
Dear $buyer,
We’ve reset the price for you. We have given you a XXX % discount on the original shipping price. Since the price we offer is lower than the market price and as you know the shipping cost is really high, our profit margin for this product is very limited. Hope you are happy with it and you are welcome to contact me if there’s anything else I can help with.
Best regards!
$myname
譯文：我們已經(jīng)為您重置價格并給您原運價XXX％的折扣。如你所知，運輸成本非常高，而我們提供的價格比市場價格低，我們從這個產(chǎn)品中賺取不了多少利潤。希望您滿意，并隨時與我聯(lián)系。
提示：請?zhí)顚戇\費折扣。
14買家對于你的產(chǎn)品表示懷疑
Dear $buyer,
I am very glad to receive your message. Although I haven’t got a high score on DHgate, I’ve been doing business on eBay for many years and I am quite confident about my products. Besides, since DHgate offers Buyer Protection service which means the payment won't be released to us until you are satisfied with the product and agree to release the money. We sincerely look forward to establishing long business relationship with you.
Regards
$myname
譯文：我很高興收到你的郵件。雖然我在DHgate沒有多少評價，但我一直在Ebay做業(yè)務(wù)多年，我對我的產(chǎn)品很有信心。此外DHgate提供第三方擔(dān)保支付服務(wù)，這意味著付款將不會發(fā)放給賣方，直到您對產(chǎn)品質(zhì)量和交易非常滿意。希望能夠與您長期合作，謝謝。
15發(fā)貨幾天后買家沒收到貨
Dear $buyer,
We sent the package out on XXXXXX, and we have contacted the shipping company and addressed the problem. We have got back the original package and resent it by UPS. The new tracking number is XXXXXX. I apologize for the inconveniences and hopefully you can receive the items soon. If you have any problems, don’t hesitate to tell me.
$myname
譯文：我們已經(jīng)在XXX月XXX號發(fā)送包裹，根據(jù)您的反饋，我們已經(jīng)聯(lián)系貨運公司并確認(rèn)問題。我們將找回原來的包裹并重新寄送,新的貨運單號是XXXXXX,使用的是UPS。我對此感到十分抱歉，希望您能盡快收到。有任何疑問，請告訴我。
提示：請?zhí)顚懓l(fā)貨日期和貨運單號。
16向買家推薦新品
Dear $buyer,
As Christmas/New year/…… is coming, we found XXXXXX has a large potential market. Many customers are buying them for resale on eBay or in their retail stores because of its high profit margin. We have a large stock of XXXXXX. Please click the following link to check them out XXXXXX. If you order more than 10 pieces in one order, you can enjoy a wholesale price of XXX. Thanks.
Regards
$myname
譯文：隨著圣誕節(jié)/新年/……的來臨，我們發(fā)現(xiàn)XXXXXX產(chǎn)品擁有一個大型潛在市場。我們有大量的暢銷的XXXXXX產(chǎn)品。請單擊下面鏈接XXXXXX查看它們。如果你一個訂單購買XXX件我們可以給批發(fā)價格。感謝您的惠顧。
提示：請?zhí)顚懏a(chǎn)品名稱、產(chǎn)品鏈接地址和購買件數(shù)。
17收到好評后
Dear $buyer,
Thank you for your positive comment. Your encouragement will keep us moving forward.We sincerely hope that we’ll have more chances to serve you.
$myname
譯文：感謝您的積極評價。您的鼓勵是我們前進的動力，我們真誠地希望能有更多的機會為您服務(wù)。

外貿(mào)郵件中的常用語都有哪些？

英文外貿(mào)電子郵件的常用語匯總　　1. Greeting message 祝?！　?. Initiate a meeting 發(fā)起會議　　I suggest we have a call tonight at 9：30pm （China Time） with you and Brown. Please let me know if the time is okay for you and Ben. 我建議我們今晚九點半和Brown小聚一下，你和Ben有沒有空？　　I would like to hold a meeting in the afternoon about our development planning for the project A.　　今天下午我建議我們就A項目的發(fā)展計劃開會討論一下。　　We’d like to have the meeting on Thu Oct 30. Same time. 十月三十號（周三），老時間，開會?！　et’s make a meeting next Monday at 5：30 PM SLC time. 下周一鹽湖城時區(qū)下午五點半開會?！　 want to talk to you over the phone regarding issues about report development and the XXX project. 我想跟你電話討論下報告進展和XXX項目的情況?！　?. Seeking for more information/feedbacks/suggestions 咨詢信息/反饋/建議　　Shall you have any problem accessing the folders， please let me knows. 如果存取文件有任何問題請和我聯(lián)系。　　Thank you and look forward to having your opinion on the estimation and schedule. 謝謝你，希望能聽到更多你對評估和日程計劃的建議?！　ook forward to your feedbacks and suggestions soon. 期待您的反饋建議！　　is your opinion on the schedule and next steps we proposed？ 你對計劃方面有什么想法？下一步我們應(yīng)該怎么做？　　What do you think about this？ 這個你怎么想？　　Feel free to give your comments. 請隨意提出您的建議。　　Any question， please don’t hesitate to let me know. 有任何問題，歡迎和我們聯(lián)系?！　ny question， please let me know. 有任何問題，歡迎和我們聯(lián)系?！　lease contact me if you have any questions. 有任何問題，歡迎和我們聯(lián)系?！　lease let me know if you have any question on this. 有任何問題，歡迎和我聯(lián)系?！　our comments and suggestions are welcome！歡迎您的評論和建議！　　Please let me know what you think？ 歡迎您的評論和建議！　　Do you have any idea about this？ 對于這個您有什么建議嗎？　　It would be nice if you could provide a bit more information on the user’s behavior. 您若是能夠就用戶行為方面提供更多的信息就太感激了！　　At your convenience， I would really appreciate you looking into this matter/issue. 如果可以，我希望你能負(fù)責(zé)這件事情?！　?. Give feedback 意見反饋　　Please see comments below. 請看下面的評論?！　y answers are in blue below. 我的回答已標(biāo)藍(lán)。　　I add some comments to the document for your reference. 我就文檔添加了一些備注，僅供參考。　　5. Attachment 附件　　I enclose the evaluation report for your reference. 我附加了評估報告供您閱讀。　　Attached please find today’s meeting notes. 今天的會議記錄在附件里。　　Attach is the design document， please review it. 設(shè)計文檔在附件里，請評閱.　　For other known issues related to individual features， please see attached release notes. 其他個人特征方面的信息請見附件?！　?. Point listing 列表　　7. Raise question 提出問題　　I have some questions about the report XX-XXX 我對XX-XXX報告有一些疑問?！　or the assignment ABC， I have the following questions：… 就ABC協(xié)議，我有以下幾個問題：……　　8. Proposal 提議　　For the next step of platform implementation， I am proposing… 關(guān)于平臺啟動的下一步計劃，我有一個提議……　　I suggest we can have a weekly project meeting over the phone call in the near future. 我建議我們就一周項目開一個電話會議。　　Achievo team suggest to adopt option A to solve outstanding issue…… Achievo團隊建議應(yīng)對突出問題采用A辦法。　　　Thank you so much for the cooperation感謝你的合作！　　Thanks for the information 謝謝您提供的信息！　　I really appreciate the effort you all made for this sudden and tight project. 對如此緊急的項目您做出的努力我表示十分感謝?！　hanks for your attention！ 謝謝關(guān)心！ Your kind assistance on this are very much appreciated. 我們對您的協(xié)助表示感謝。　　Really appreciate your help！ 非常感謝您的幫助！　　I sincerely apologize for this misunderstanding！對造成的誤解我真誠道歉！

以上就是小編對于外貿(mào)客服常見英文郵件（外貿(mào)客服常見英文郵件怎么寫）問題和相關(guān)問題的解答了，外貿(mào)客服常見英文郵件（外貿(mào)客服常見英文郵件怎么寫）的問題希望對你有用！