外貿(mào)英語之報盤還盤 We have the offer ready for you.我們已經(jīng)為你準(zhǔn)備好報盤了。I come to hear about your offer for fertilizers.我來聽聽你們有關(guān)化肥的報盤。Please make us a cable offer.請來電報盤。Please

外貿(mào)函電是我們建立對外貿(mào)易關(guān)系和外貿(mào)往來的重要手段。外貿(mào)函電包括建立客戶業(yè)務(wù)關(guān)系，詢價，報盤，還盤，訂貨，接受，簽約，包裝，裝運，支付，結(jié)算，保險，商檢，索賠，代理及仲裁等到幾項特殊貿(mào)易形式和經(jīng)濟(jì)技術(shù)合作。英文:

其次就是價格得詳細(xì)程度,其間涉及moq,fob等各方面,這就是考驗產(chǎn)品熟悉程度了,報價單的一目了然也很重要。要明確自己的產(chǎn)品報價與市場行情差價,及如何以達(dá)到報價的正確性,讓客戶查到公司知道公司的主要經(jīng)營產(chǎn)品及及產(chǎn)品優(yōu)勢與核心競爭力。

一．“簡約”型商務(wù)函電：in before email attached ,including the xxx picture.（看，簡約至此，稱謂，落款全省了．高!但若發(fā)至的不是個人郵箱，恐怕對方也就收不到了．于是不得不連名帶姓的重發(fā)一次，看來這時間也不

一、首先要調(diào)整好自已的心態(tài)。因為有很多外貿(mào)業(yè)務(wù)員，在詢盤多的情況下：1、工作忙不過來，沒有及時回復(fù)，認(rèn)為反正現(xiàn)在詢盤多，拖幾天也不要緊；2、針對詢盤多的情況下，在報價時，就會產(chǎn)生多報一點不要緊的情況，因為報少

1.Dear Mr. Li,Your firm has been recommended 1 to us by the Dickson Electrics Company, with whom we have done business for many years.We are interested in your Electric Typewriters for use in offices and

外貿(mào)函電范文包括詢盤、發(fā)盤、換盤、接受

1.客戶詢盤:一般在客戶下訂單之前,都會有相關(guān)的OrderInquiry給我們業(yè)務(wù)部,做一些細(xì)節(jié)上的了解。 2.報價:我們業(yè)務(wù)部及時回復(fù)客人查詢,確定貨物品名,型號,生產(chǎn)廠家,數(shù)量,交貨期,付款方式,包裝規(guī)格及柜型等,并做好PerformaInvoice給客戶做正

Date: April 28th, 2013 Hello Sir,We got your company information at Canton Fair this April and know that you're suppling kinds of clothes. We're one of biggest clothes importer in London and very intereste

4．接單的程序：接單的程序可分為詢盤，發(fā)盤，還盤和接受四個環(huán)節(jié)。（1）詢盤（INQUIRY），又叫詢價。（2）發(fā)盤（OFFER），又叫發(fā)價。是買方或賣方向?qū)Ψ教岢龈黜椊灰讞l件，并愿意按照這些條件達(dá)成交易，訂立合同的一種確定

Although costs have been rising since March, we have not yet raised our pries, but may have to do so when present stocks run out. We therefore advise you to place your order with us at once.敬啟者：

1、工作忙不過來，沒有及時回復(fù)，認(rèn)為反正現(xiàn)在詢盤多，拖幾天也不要緊；2、針對詢盤多的情況下，在報價時，就會產(chǎn)生多報一點不要緊的情況，因為報少了吃虧的是自已，報多了還可以還價，且就是這多一點的想法，使你失去

求一篇關(guān)于衣服交易的詢盤發(fā)盤還盤接受的中文函電范文。其他產(chǎn)品也行。

外貿(mào)英語函電催款函典型句型 1The following items totaling $4000 are still open on your account.你的欠款總計為4000美元。2It is now several weeks since we sent you our first invoice and we have not yet

1. we\'d like to order your products. we\'ll send our official order today.我們想訂你們的貨，今天會寄上正式的訂單。2. did you get our order for your telephones?你是否收到了我們訂電話機的訂單?3. we

外貿(mào)英語函電：催款函范文實用范例 (1)subject: Demanding Overdue Payment Dear Sirs,Account No.8756 As you are usually very prompt in settling your accounts, we wonder whether there is any special reason why we

一、中英文函電范文對照 1、外貿(mào)函電:回信 外貿(mào)函電:回信（英文版） Dear Mr. / Ms,Thank you for your letter conveying congratulations on my appointment. I wish also to thank you for the assistance you have gi

外貿(mào)英語函電范文

1.客戶 詢盤 :一般在客戶下perchase Order之前,都會有相關(guān)的Order Inquiry給業(yè)務(wù)部,做一些細(xì)節(jié)上的了解。 2.報價:業(yè)務(wù)部及時回復(fù)客人查詢,確定貨物品名,型號,生產(chǎn)廠家,數(shù)量,交貨期,付款方式,包裝規(guī)格及柜型等,peroforma Invoice 給客戶

2、發(fā)盤在國際貿(mào)易實務(wù)中,發(fā)盤也稱報盤、發(fā)價、報價。法律上稱之為要約。發(fā)盤可以是應(yīng)對方詢盤的要求發(fā)出,也可以是在沒有詢盤的情況下,直接向?qū)Ψ桨l(fā)出。發(fā)盤一般是由賣方發(fā)出的,但也可以由買方發(fā)出,業(yè)務(wù)稱其為遞盤(1)發(fā)盤的定義及

詢盤，發(fā)盤，還盤，接受，是外貿(mào)開發(fā)新客戶的必經(jīng)步驟，只是針對新客戶而言。這個不是簡單的三言兩語就能說明白的事情。如果是新產(chǎn)品的話從詢盤到接受，天啊，一個月左右的時間，你算算這個過程包含了往來多少封電子郵件，

我是在一家外貿(mào)公司實習(xí),我在公司主要工作是熟悉外貿(mào)流程以及做業(yè)務(wù),對一些新客戶的發(fā)展和老客戶的維護(hù)。首先我介紹一下我在公司所要做的事情: 1.客戶詢盤:一般在客戶下訂單之前,都會有相關(guān)的OrderInquiry給我們業(yè)務(wù)部,做一些細(xì)節(jié)上的

g)與客戶第一次聯(lián)系最好用HOTMAIL郵箱，或在郵件中另附上你的HOTMAIL郵箱，因為垃圾郵件泛濫的原因，中國越來越多的郵件服務(wù)器被國外打入黑名單，你發(fā)的郵件可能最終進(jìn)不了客戶的郵箱，或客戶回你的郵件你也收不到，這種情

but it is good for heavy duty and at the same time conveniently portable when carried in its case.We have one of these machines in stock and we shall be pleased to arrange for you to try it.Although c

求幾篇實際工作中用到的外貿(mào)業(yè)務(wù)詢盤,回盤或發(fā)盤的例子.最好中英文都給出.

inquiry 詢盤 offer 報盤 counter offer 還盤

相似產(chǎn)品很多，并且價格更低，我方擔(dān)心很多老顧客會流失 175.Your offer is not acceptable because we have another supplier offering similar quality products at 5% discount. 無法接受你方報盤，因為另外一個供應(yīng)商給

Buyers do not welcome offers made at wide intervals.買主不歡迎報盤間隔太久。We cannot make any headway with your offer.你們的報盤未得任何進(jìn)展。Please renew your offer for two days further.請將報盤延期兩天。

報盤（offer），也叫報價，是賣方主動向買方提供商品信息，或者是對詢盤的答復(fù)，是賣方根據(jù)賣方的來信，向買方報盤，其內(nèi)容可包括商品名稱、規(guī)格、數(shù)量、包裝條件、價格、付款方式和交貨期限等。還盤（counter-offer）,也叫還

Now we look forward to replying to our offer in the form of counter-offer.現(xiàn)在我們希望你們能以還盤的形式對我方報盤予以答復(fù)。Your price is too high to interest buyers in counter-offer.你的價格太高，買方?jīng)]

We have the offer ready for you.我們已經(jīng)為你準(zhǔn)備好報盤了。I come to hear about your offer for fertilizers.我來聽聽你們有關(guān)化肥的報盤。Please make us a cable offer.請來電報盤。Please make an offer for

外貿(mào)英語之報盤還盤

我簡稱A, 客戶簡稱B，　　B: I'm purchase manager of XXXXXX Co., Ltd. My boss was on Canton fair on October 2007. So I have your catalog. I'd like to discuss some models of kettles with you today by msn. I hope to talk with you there. It's very important for us. I hope to cooperate with you in near future.　　Have a nice day!　　A: Thanks for your letter of inquiry. And glad talking with you through MSN.　　Here in the attachment, pls find our quotation sheets. Regarding FK-0703, this item is exclusive selling in Russia by BORK, sorry we can not sell you this item. Pls kindly understand.　　Best Regards!　　B: I acquainted with your quotations. We need more information about 3 models of kettles: FK-0201, FK-0302, FK-0503.　　We need:　　1.Exact technical description of product (the power, weight, sizes and so on), description of all options and functions.　　2.Basic circuits of devise the product, custom assembling, taking to pieces the product, substitution of replacement parts.　　3.Quality picture of the product (correct light, one- color background, enough image resolution). Individual photo of secondary members and nozzles. Fragmentary photo of control board, buttons, switches and so on.　　4.Sizes of gift boxes, cartons, stickers.　　5.Application sheet. Direction by regulation and safety measures when the product is used.　　P.S. If you will have quastions, pls contact with me by msn or mail. I'll wait your soon reply.　　A: ( send all Techincal Data by email to B.) B：How are you? I hope you still remember me. I need to discuss with you model FK-0201. We want to order yo you this kettle. pls fill this file, I'm attaching it. And send me soon. I'll make contract.. It's very important for us.
買家：Dear Sir,Good morning! We are interested in 10PCs of Catier750 FX3435, so is it possible for you to offer the quotation? Best Regards XXX 買家：Dear Sir, Thanks for your inquiry! The following is quotation: Name: Catier 750 FX3435 Quantity: 10PCsPacking: ***Price: CPT, *** Airport, USD5000.00/PC Payment: T/T 100% prepaid Shipment: Within one week after receiving the depositValidity: one weekLooking forward to your confirmation!Best Regards XXX 買家 Dear Sir,THanks for your offer! But considering about current ecnomic situation, could you please give us a discount? Thank you! Best Regards XXX 賣家：Dear Sir, Thank you! We are sorry we could not give you a discount because of small quantity, so according to our regulation, if you order 15 PCs onetime, we could give you 5% discount!Looking forward to your feedback soon! Best Regards XXX 接下來就等結(jié)果， 本人英語不好，不過基本反映出來你需要的3方面內(nèi)容！
Dear Sirs: We have received the above NO.01/0501-FCT L/C established by you in payment for your order No.SHDS03027 and when we checked the L/C with the relevant contract carefully,we found some mistakes.Please modify it as follows: beneficiary AMOUNT: SAY US DOLLARS FORTY SIX THOUSAND NINE HUNDRED AND EIGHTY ONLY. date of shipment：change it to…… PARTIAL SHIPMENTS and TRANSSHIPMENT are ALLOWED We hope you can amend it quickly. Yours faithfully,
通過外貿(mào)英語函電的實訓(xùn)，讓我了解并熟悉外貿(mào)進(jìn)出口業(yè)務(wù)的關(guān)鍵步驟，重點掌握外貿(mào)業(yè)務(wù)信函的撰寫要點，初步做到能再一般情況下寫出內(nèi)容確切、表達(dá)得體、符合規(guī)范、語句通順、沒有語法錯誤的信函，了解外貿(mào)業(yè)務(wù)過程中的相關(guān)術(shù)語，包括交易條件和環(huán)境。了解業(yè)務(wù)信函的趨向，并學(xué)習(xí)電傳、傳真、郵件的有關(guān)知識及寫法 。 一、商務(wù)信函的格式和組成部分 除了簡單書信格式和功能書信格式以外，商業(yè)書信通常由下列幾個成分組成： 1. Letterhead 信頭 就是信紙最上方的關(guān)于一個公司的名字和地址。 2. Dateline 日期 寫信的日期。 3. Inside Address 信內(nèi)地址 信內(nèi)地址是收信人的地址，包括對方公司的名字和地址。 4. Salutation 稱呼語 可以是 Dear Sir(s)，Ladies andGentlemen，如果知道對方的姓名則要寫對方的姓（Mr/Mrs xxx）。具體要因情況而異。 5. Body of the Letter 正文 此處就是你寫信的意圖和想要達(dá)成的目的了。注意商務(wù)書信要盡量簡潔、直接，以免含混不清、造成誤會。 6. Signature Block 簽名欄 先要寫上一些Complimentary Close （信尾客套語），如：Yoursfaithfully, Yours truly 等等。 Hand-Written Signature and SignatureIdentification 手寫體簽名和簽名 簽名部分包括手寫體簽名和印刷體簽名，手寫簽名要在印刷的簽名的上面。 二、函電書寫基本原則 1、Courtesy 禮貌語言要有禮且謙虛，及時地回信也是禮貌的表現(xiàn)。 例如： We have received with many thanks your letter of 20May, and we take the pleasure of sending you our latest catalog. We wish to draw your attention to a specialoffer which we have made in it. You will be particularly interestedin a special offer on page 5 of the latest catalog enclosed, which yourequested in your letter of 20 May. 2、Consideration體諒 寫信時要處處從對方的角度去考慮有什么需求，而不是從自身出發(fā)，語氣上更尊重對方。 例如： "You earn 2 percent discount when you pay cash. Wewill send you the brochure next month. "就比 "We allow 2 percent discount for cash payment. Wewon't be able to send you the brochure this month." 要好。 3、Completeness完整 一封商業(yè)信函應(yīng)概況了各項必需的事項，如邀請信應(yīng)說明時間、地點等，確忌寄出含糊不清的信件。 4、Clarity 清楚意思表達(dá)明確，要注意： （1）避免用詞錯誤：例如：As to the steamers sailing from Hong Kongto San Francisco,we have bimonthly direct services. 此處bimonthly 有歧義：可以是 twice a month 或者 once two month.故讀信者就迷惑了，可以改寫為： 1.We have two direct sailings every month from Hong Kong to San Francisco. 2.Wehave semimonthly direct sailing from Hong Kong to San Francisco. 3.We have adirect sailing from Hong Kong to San Francisco. （2）注意詞語所放的位置： 例如： . We shall be able to supply 10cases of the item only. 前者則有兩種商品以上的含義。 （3）注意句子的結(jié)構(gòu)： 例如： We sent you 5 samples yesterday of the goods which yourequested in your letter of May 20 by air. We sent you, by air, 5samples of the goods which you requested in your letter of May 20. 5、Conciseness簡潔 （1）避免廢話連篇： 例如： .We wish to acknowledge receipt of yourletter...可改為：We appreciate your letter... .Enclosedherewith please find two copies of...可改為: We enclose two copies of... （2）避免不必要的重復(fù)： （3）短句、單詞的運用： Enclosed herewith----->enclosed at thistime----->now due to the fact that----->because a draft in the amount of$1000----->a draft for $1000 6、Concreteness具體 7、Correctness正確 三、建立業(yè)務(wù)聯(lián)系 在國際商務(wù)交往中，建立業(yè)務(wù)關(guān)系是交易開始和擴展的基礎(chǔ)。建立業(yè)務(wù)關(guān)系一般經(jīng)由以下幾個渠道：國內(nèi)外商會和貿(mào)易促進(jìn)會，大使館、領(lǐng)事館、商務(wù)參贊處，海外客戶、公開發(fā)行的行業(yè)名錄，市場調(diào)研，商務(wù)交易會或展覽會，銀行，貿(mào)易代表團(tuán)體的互訪，市場代表自我介紹。 基本寫作原則 1. 告之對方自己如何熟悉其地址和業(yè)務(wù)范圍，并表示原意與對方建立業(yè)務(wù)關(guān)系； 2. 向?qū)Ψ阶晕医榻B（企業(yè)性質(zhì)、業(yè)務(wù)狀況、經(jīng)營范圍及信譽聲望等）； 3. 寄出或索取樣品、價格單和其他可供參考的資料； 4. 以禮節(jié)性的語言結(jié)束，表明希望彼此合作，發(fā)展互惠貿(mào)易關(guān)系及期待對方答復(fù)。 擬訂有關(guān)建立業(yè)務(wù)關(guān)系信函時，禮貌、得體、簡潔、樸實地將寫信人的意圖清楚、完整地告之對方是關(guān)鍵的。其語言風(fēng)格為開門見山，簡明扼要，切忌拖泥帶水，避免使用冷僻的詞匯或難懂的專門用語。 四、詢盤 告知對方從何種渠道得知 Your name has been given us by the Chamberof Commerce/ the Embassy/ the bank in )（我們Commerce/ the… Embassy/the… bank in….我們從在……地方的商會/從……使館/從……銀行獲悉你方名稱。 Your firm has been recommended to us byBayer AG, with whom we have done business for many years. 多年來與我們有業(yè)務(wù)聯(lián)系的拜爾股份公司將貴公司推薦給我們。 Messrs…of … have given me your name as soleagents for…在……的……公司向我們介紹了作為……獨家代理的貴公司的名稱。 （2）直截了當(dāng)?shù)卣f明想要購買的 We are considering the purchase of…我們打算購買……。 We are interested in importing snookertables but we need to have further details of the costs before making a finaldecision. 我們有興趣進(jìn)口臺球桌，但在最后決定之前需要進(jìn)一步了解有關(guān)價格的詳細(xì)情況。 We are regular buyers of men’s knitwear. 我們是購買男用針織品的老客戶。 （3）請求對 Will you please send us your illustrate/latest catalogue and price-list. 請您寄給我們帶插圖的/最新的產(chǎn)品目錄和價格表。 We should like to receive a copy of yourlatest catalogue and full details of your export prices and terms of payment,together with samples. 我們非常希望獲得貴公司的最新產(chǎn)品目錄和有關(guān)出口價格、付款條件以及樣品的詳細(xì)材料。 Kindly let me have a description of yourelectric hedge trimmers. 請貴方寄來電動修剪機的說明書。 （4）強調(diào)對方所報方所報價格應(yīng)合理和 If your quotation is really competitive, …如果你方報價具有競爭力，…… Provided prices are right. 前提是價格便宜。 If your products and terms comparefavorably with those of other suppliers, we shall send you an order. 如果貴公司的產(chǎn)品及條件與其他供貨商相比有優(yōu)勢，（如果貴公司的產(chǎn)品及條件與其他供貨商相比有優(yōu)勢，我方就會下訂單。 五、合同 商務(wù)合同是在商務(wù)活動中簽署的具有法律地位的法律文件，其在措辭上使用嚴(yán)謹(jǐn)準(zhǔn)確的表達(dá)，以體現(xiàn)法律語言的嚴(yán)謹(jǐn)性；在行文上采用平鋪直敘的方法陳述事理，以明確合同雙方的權(quán)利義務(wù)。英文合同的詞匯具有準(zhǔn)確、嚴(yán)謹(jǐn)、正式、莊重、保守及規(guī)范等特點，具體體現(xiàn)在正式的書卷詞語、專業(yè)詞語、古體詞語、外來詞、同義詞并列、模糊限制詞的運用以及具有特定含義的常用詞的使用。合同語言的語法特點是從句疊出，定語從句、狀語從句廣泛使用，狀語位置常常出現(xiàn)在主句內(nèi)部或從句的內(nèi)部以保證法律語言的嚴(yán)密和清晰。合同語言將各種從屬關(guān)系分句交織合并成一個冗長而獨立的復(fù)合句，不使用省略句，不使用感嘆句，很少使用簡單句。合同語言的篇章特點是結(jié)構(gòu)規(guī)范、條理清晰，采用法律文書的通用句子模式。 此外，我還在實訓(xùn)中詳細(xì)地學(xué)習(xí)其它方面如付款，包裝等的函電書信，學(xué)習(xí)到了好多東西。實訓(xùn)是工作前的準(zhǔn)備工作，外貿(mào)行業(yè)是一個具有挑戰(zhàn)性的職業(yè)，外貿(mào)交易的復(fù)雜性和多樣性決定了工作對人才素質(zhì)高低的要求比較嚴(yán)格。上完實訓(xùn)課之后，對于自身知識水平的局限性有了較充分的了解，在以后的學(xué)習(xí)及工作中，要不斷的提高自身的知識水平和身體素質(zhì)，逐步的向綜合型人員發(fā)展，來適應(yīng)21世紀(jì)對人才的需求。總而言之，雖然這次實訓(xùn)時間短暫，但對于我而言依然是受益匪淺，讓我的課本知識再度升華，從感性認(rèn)識上升為理性認(rèn)識了。
買家：Dear Sir,Good morning! We are interested in 10PCs of Catier750 FX3435, so is it possible for you to offer the quotation? Best Regards XXX 買家：Dear Sir, Thanks for your inquiry! The following is quotation: Name: Catier 750 FX3435 Quantity: 10PCsPacking: ***Price: CPT, *** Airport, USD5000.00/PC Payment: T/T 100% prepaid Shipment: Within one week after receiving the depositValidity: one weekLooking forward to your confirmation!Best Regards XXX 買家 Dear Sir,THanks for your offer! But considering about current ecnomic situation, could you please give us a discount? Thank you! Best Regards XXX 賣家：Dear Sir, Thank you! We are sorry we could not give you a discount because of small quantity, so according to our regulation, if you order 15 PCs onetime, we could give you 5% discount!Looking forward to your feedback soon! Best Regards XXX 接下來就等結(jié)果， 本人英語不好，不過基本反映出來你需要的3方面內(nèi)容！
geiyige 給你一個列文 1.詢盤 dear sirs, i need your quotation for 425g canned mushroom pieces&stems including packaging/delivery time/price term is cfr/port of destination:dammam.thanks in advance. best regards xxx 2.發(fā)盤 dear xxx, we well received your inquiry in canned mushroom pieces&stems dated on xx. as per your requirement,we quote the price as below: name of item: canned mushroom pieces&stems specification:24tinned/ctn n.w:425g g.w:227 packaging: normal export brown carton box with buyers brand quantity: 1700 ctn /container price:us$7.80 cfr dammam payment terms:l/c at sight delivery date:no later than 30/12/2009 term of validity:27/10/2009 if any query,pls feel free to let me know. best regards xxx 3.還盤外商還盤如下 dear sirs, thank you so much for your offer,but after we carefully studying,we found your price is too high,we know your goods are in high quality,compare with the items which produce in europe.your price are higher than your competitor 5%-10%.so,we do hope you kindly reduce the price approximately 5%.say us$7.40/ctn.i think this concession should be acceptable by you. best regards xxx 我方還盤如下 dear xxx, thank you for your comment,we learnt that our samples are meet your request,and our quality are acceptable by you.but regret that you thought our prices are higher than other countries with same products.we do hope to co-operate and expand business with your company.really sorry that we can not accept your counter offer.please trust us,this is our firm offer,actually we received many orders from other company with such competitive price.if you accept our price.pls do not hesitate to inform us,consider the price of raw material are rise constantly.we hope you can make your final decision a.s.a.p.thanks. looking forward to your positive news! best regards xxx 4.接受 dear sirs, we received your letter dated on10/10/2009 with many thanks. after our careful consideration,we decided to accept the following offer: please note:we will send fehling "rose"logo to you by dhl a.s.a.p.please prepare the logo according.besides pls scanning the logo for our final confirmation before packaging. please send your s/c to us.hoping that we have a good start and do long-term business in the near future. best regards
如你與某外商第一次聯(lián)系，我這里給大家一個標(biāo)準(zhǔn)的聯(lián)系函格式,請參考： 郵件標(biāo)題：客戶求購的產(chǎn)品名稱郵件內(nèi)文：To:客戶公司名稱Attn:客戶人名Re:客戶求購的產(chǎn)品名稱 DECORATIVE LIGHTING We are pleased to get to konw that you are presently on the market for decorative lighting,and as a specialized manufacturer and exporter for this product in China,we sincerely hope to establish business relations with your esteemed corporation. If the product we offered above is some different from what you require actually,kindly inform us in detail,we will be pleased to re-offer you as per yr actual requirements asap.Please note that the product pictures will be sent to you upon yr request,and a small sample could also be sent to you for yr final checking if the price is finally acceptable.To konw more about our corporation,kindly visit our website:www.Pls kindly check and revert at yr earlist. Pure Trading Co.,Ltd Add: Tel: Fax: E-mail:幾點說明： a)郵件標(biāo)題只能是客戶求購的產(chǎn)品名稱，而不要加其它的任何多余語言，這樣，客戶打開你郵件的可能性一般可達(dá)到100%； b)開頭語簡潔帶過證明你是專業(yè)而老練的商人，可立即拉近與客戶的距離，而對商人來說過多的寒暄實在是多余；不少人喜歡一開始就說從何得知該客戶的，我們建議你，一般情況下最好不用提，客戶在那里發(fā)布過求購信息，客戶自己知道，多說多余，不過，如是本網(wǎng)線下轉(zhuǎn)發(fā)給你的外商詢盤，加一句話也無妨； c)開頭語特忌諱主動過多介紹自己，因為會給人一種推銷的感覺，給人的第一感覺就不好，事實上，沒有幾個客戶會有耐心來閱讀你的長篇介紹的，不主動過多介紹自己將一定反而會給客戶一種很自信、很專業(yè)的印象，這種印象對你來說是非常重要的；那么，“過多”的標(biāo)準(zhǔn)是什么呢？我們認(rèn)為，介紹性語言超過兩句即是“過多”！ d)簡潔開頭后，你必須立即進(jìn)入正文，即報價，因為客戶最關(guān)心的無非是產(chǎn)品規(guī)格與價格而已，你如不能提供客戶想要的東西，客戶回你干嗎？立即進(jìn)入報價，證明你是專業(yè)做該行的，你是有誠意、實實在在想做生意的，大家的時間都很寶貴，都不想浪費時間，特別是歐美商人更是如此； 有人說，客戶詢盤中規(guī)格說的不全，無法報價，事實上，沒有那個外商會在詢盤中一次就把要求說完的，你可估摸著試探性報，報錯了沒關(guān)系，這只是證明你是專業(yè)的、多年做該行的，如所報的規(guī)格與客戶所要的不符，客戶一般會很快回復(fù)你并詳細(xì)告訴你他所需產(chǎn)品的具體要求的；有人總喜歡第一次聯(lián)系客戶時就問東問西的，有些國家的客戶（如印度、韓國）可能會耐心回你，但對大多數(shù)歐美客商（如美國）來說，他們一般是不會回復(fù)該類郵件的； e)所報的價必須是實價，必須與現(xiàn)有的市場行情相吻合，價太低，客戶知道你不是做該行，不會理你；價太高也會嚇跑客戶，客戶也不會回你，所以，切勿亂報價，應(yīng)了解清楚了、多比較后再報，對新產(chǎn)品、對外貿(mào)公司來說這點尤其重要； f)第一次聯(lián)系客戶時，除非客戶在詢盤中提出，最好不要主動附上圖片，以免被刪或被國外反垃圾郵件軟件攔截； g)與客戶第一次聯(lián)系最好用HOTMAIL郵箱，或在郵件中另附上你的HOTMAIL郵箱，因為垃圾郵件泛濫的原因，中國越來越多的郵件服務(wù)器被國外打入黑名單，你發(fā)的郵件可能最終進(jìn)不了客戶的郵箱，或客戶回你的郵件你也收不到，這種情況已越來越嚴(yán)重，而用HOTMAIL郵箱一般不會有這方面的問題；8，強烈建議：如你不能報出有一定竟?fàn)幜Φ膬r格，請最好不要聯(lián)系客戶，既然報不了價自然就成不了，不僅客戶很可能不會理你，你又何必浪費你及外商寶貴的工作時間呢？對外貿(mào)公司來說，何不在貨源上多下點功夫，效果一定好很多！總之，你聯(lián)系客戶的目地?zé)o非是為了爭取能最終成交，而要能最終實現(xiàn)成交的目地，你起碼總要邁過產(chǎn)品規(guī)格相符、出口報價適當(dāng)這兩個檻，直接洽談這兩個最重要的問題，不僅外商喜歡，也必能大大縮短成交的進(jìn)程，大家何樂何不為呢？轉(zhuǎn)自：國際進(jìn)出口貿(mào)易論壇 回復(fù)客戶的詢盤要清晰 對于如何回復(fù)客戶的詢盤的問題，從表面看，是一個比較簡單的問題，其實是一個很深的問題，也是一個所有從事外貿(mào)工作需要思考的問題，老外貿(mào)也不例外，因為這是一個關(guān)系到能不能抓住這個客戶、能不能發(fā)展這個客戶的問題，因此： 一、首先要調(diào)整好自已的心態(tài)。因為有很多外貿(mào)業(yè)務(wù)員，在詢盤多的情況下： 1、工作忙不過來，沒有及時回復(fù)，認(rèn)為反正現(xiàn)在詢盤多，拖幾天也不要緊； 2、針對詢盤多的情況下，在報價時，就會產(chǎn)生多報一點不要緊的情況，因為報少了吃虧的是自已，報多了還可以還價，且就是這多一點的想法，使你失去了一些機會； 3、真正做到大小客戶、新老客戶、遠(yuǎn)近客戶等平等對待的原則。 二、要站在買方的角度思考問題，做好仔細(xì)的準(zhǔn)備工作： 1、價格：FOB、CIF等各種價格，什么樣的方式客戶最能接受，什么樣的價格最能讓雙方滿意達(dá)到均衡； 2、數(shù)量：在什么時間內(nèi)能提供什么樣的數(shù)量，千萬不能失信于客戶； 3、質(zhì)量：能達(dá)到什么樣的質(zhì)量保證，以及在生產(chǎn)過程中采取的措施等； 4、包裝：什么樣的包裝？20”能裝多少？40”能裝多少？等； 5、圖片：備有各種產(chǎn)品的圖片等，這是很重要的一點； 6、樣品：要有各種馬上能寄的樣品； 三、做好溝通的準(zhǔn)備工作： 1、在語言的溝通上，要做一些技巧； 2、在對方不回復(fù)的情況下，要主動回復(fù)； 3、并盡可能使用多種方法，如：郵件、電話、傳真等； 4、并利用我方或?qū)Ψ降墓?jié)假日、地方的搬遷、重大事件的發(fā)生等情況主動聯(lián)絡(luò)，以拉近距離； 要真正抓住或發(fā)展一個客戶不是一件容易的事情，要做的事情還很多很多“人”的結(jié)構(gòu)就是相互支撐，“眾”人的事業(yè)需要每個人的參與。 望采納！?。?br>5.是詢盤，這是向你確認(rèn)最終價格的 6.是報價 7.。。你敢發(fā)全了嗎，不過估計也是定單了