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Best regards. Andy 如果可以的話把包裝發(fā)貨過程圖片和認(rèn)證證書、獨(dú)有產(chǎn)品照片做成PDF分別用郵件發(fā)過去,那么這妥妥是一個(gè)mail group了,絕對(duì)能打動(dòng)客戶。 轉(zhuǎn)載請(qǐng)注明:崔德博客»外貿(mào)報(bào)價(jià)郵件怎么寫能提高客戶回復(fù)率
這一部分作為郵件的重點(diǎn),需要向客戶表述你的主要訴求。比如你寫郵件是為了請(qǐng)求客戶幫忙、提供報(bào)價(jià),詢問客戶問題、或者回應(yīng)客戶需求,提供證明材料等。通常我們會(huì)用到這樣的表達(dá):1. We are writing to inform you that/
(1)郵件主題最好有公司名字等,比如公司名字是E_PORT,行業(yè)是PLASTIC,這封郵件的內(nèi)容是給一款產(chǎn)品報(bào)價(jià),那么主題可以寫E_port Plastic/quotation of item A. 這樣有一個(gè)好處,可以方便客戶以及你自己以后查找給客戶的信息,對(duì)于來往郵件很多
那么我們?nèi)绾螌戉]件跟進(jìn)客戶的想法呢,看看下面的一些跟蹤外貿(mào)客戶郵件模板吧。一.打探客戶對(duì)報(bào)價(jià)的看法,先問問是否收到了郵件,然后說收到回信后會(huì)盡量然客戶滿意,讓客戶舒服了,合作就可以談下去了。Dear Mr.MarkHope eve
1. 保持簡(jiǎn)短:估計(jì)有 70% 的電子郵件是在移動(dòng)設(shè)備上閱讀的,因此請(qǐng)保持簡(jiǎn)短并快速切入主題。2. 時(shí)間很重要: 在白天的正確時(shí)間發(fā)送,不要在周末或下班后發(fā)送。在發(fā)送后續(xù)電子郵件之前等待兩到三天(除非需要盡快回復(fù))。3.
外貿(mào)行業(yè)報(bào)價(jià)后怎么跟進(jìn)客戶的郵件怎么寫
英文商務(wù)郵件必懂句型 1. Greeting message 祝福 Hope you have a good trip back. 祝旅途愉快。 How are you? 你好嗎? How is the project going on? 項(xiàng)目進(jìn)行順利嗎? 2. Initiate a meeting 發(fā)起會(huì)議 I would like to hold
外貿(mào)英語(yǔ)郵件格式一 Dear purchasing manager,Hello,this Lily Lee from ___ company,our company is a professional __ manufacturer with years‘s e_perience.so we want to avail ourselves of opportunity establishing
2. Landing the First Communication: Follow-Up Email敲定第一次溝通:后續(xù)電子郵件這將用作上述電子郵件的后續(xù)(第二天或下一周)。我建議使用這樣的主題行:Sorry I Missed You。我們的研究發(fā)現(xiàn)使用這樣的主題行,郵件的打開率在30%-40
英文郵件技巧如下:一:內(nèi)容輕重有分 一般來說,重要或強(qiáng)調(diào)的事情都放在信件的開頭或結(jié)尾,并且不能用含糊不清的主詞,例如this、that、they和which等等。如果同等重要的內(nèi)容要用and來連接,較輕的就放在次要的句子里。比如Be
Dear Sir,This is to confirm your E-mail of 2 July, 2002, asking us to make your firm offers for rice and soybeans C&F Singapore. We E-mail you this morning offering you 300 metric tons of polished rice at A$
外貿(mào)英語(yǔ)郵件建議全套
3,標(biāo)題不要寫敏感詞匯。舉個(gè)例子,做LED燈的,采購(gòu)經(jīng)理真的每天收到幾十封上百封郵件,而且”LED”標(biāo)題的太多了,看到你是陌生人,很多會(huì)選擇“未讀刪除”。建議直接列舉出來優(yōu)勢(shì),比如你們產(chǎn)品的獨(dú)家優(yōu)勢(shì)是xxx,那就直接
你得寫引導(dǎo)客戶給你回復(fù)和反饋的話語(yǔ)和句子。你應(yīng)該寫:1.We really hope to do something for you and we keep waiting for your earliest response(或者把keep waiting換成looking forward)2.Please come back to me
請(qǐng)?jiān)卩]件中寫上對(duì)方公司的名稱,或者在信頭直接稱呼收件人的名字。這樣會(huì)讓對(duì)方知道這封郵件是專門給他的,而不是那種群發(fā)的通函,從而表示對(duì)此的重視。當(dāng)然,如果您無(wú)法確定收信人的名字,那就在稱呼一欄里寫“Dear Sirs” or “Dear Si
外貿(mào)郵件想要吸引更多客戶回復(fù),首先郵件的標(biāo)題就要有足夠的吸引力,這樣才能讓客戶有興趣打開閱讀你的郵件。郵件內(nèi)容要主要簡(jiǎn)潔明了,突出重點(diǎn),這樣只有找準(zhǔn)了客戶,讓客戶回復(fù)的概率會(huì)提高很多
如果可以的話把包裝發(fā)貨過程圖片和認(rèn)證證書、獨(dú)有產(chǎn)品照片做成PDF分別用郵件發(fā)過去,那么這妥妥是一個(gè)mail group了,絕對(duì)能打動(dòng)客戶。 轉(zhuǎn)載請(qǐng)注明:崔德博客»外貿(mào)報(bào)價(jià)郵件怎么寫能提高客戶回復(fù)率
外貿(mào)報(bào)價(jià)郵件怎么寫能提高客戶回復(fù)率
在最后一刻才提出這個(gè)要求,實(shí)在非常抱歉,但我希望你能在8 月3 日10 點(diǎn)左右與我見面。 若有不便,請(qǐng)盡快以電子郵件告知。 希望這不會(huì)帶給你太大麻煩,謝謝。 詹姆斯。布萊克 海外部經(jīng)理 外銷員外貿(mào)外語(yǔ)輔導(dǎo):商務(wù)英語(yǔ)函電的20 個(gè)常用
問題二:第一次海運(yùn)費(fèi)詢價(jià)英文郵件怎么寫? Hi, !Please kindly help with below urgent rate inquiry.1X20GP TTL: 6Plts/2Ton/20CBM Cargo: Paper Liner Final Place of Delivery:Prodinger Verpackung oHG Att. Mr.
寫完全文要寫落款:sincerely加上逗號(hào)然后再在一行的開寫上你的名字 6.名字就是自己的英文名(如果對(duì)方已經(jīng)知道你的英文名字)如果給陌生的外國(guó)人發(fā)郵件的話,就是名字的拼音。比如張小明就是Xiaoming Zhang 7.另外郵件的名稱
為客戶定制一封電子郵件。不要告訴他們你公司所有的業(yè)務(wù)。相反,突出個(gè)性化,寫一封能為客戶解決他/她的具體問題的郵件。5. An email to kickstart a business relationship. / 啟動(dòng)一段商業(yè)關(guān)系的郵件。要點(diǎn)分析:1)清晰,
(6)We regret being unable to quote on FOB basis, as it is our general practice to do business with all our clients on CIF terms.很遺憾,我方不能以船上交貨報(bào)價(jià),因?yàn)榘凑諔T例我方與客戶做生意通常報(bào)到岸價(jià)。 外貿(mào)英語(yǔ)對(duì)
企業(yè)郵箱和VIP郵箱都可以用來發(fā)送外貿(mào)郵件,如果以公司的名義發(fā)送郵件,還是企業(yè)郵箱好一點(diǎn),與國(guó)外用戶溝通也更顯專業(yè),注冊(cè)好企業(yè)郵箱后,就可以設(shè)置郵箱格式,一般情況下,企業(yè)郵箱格式為:用戶名+@+郵箱域名。企業(yè)郵箱還可以
如果是給不知道名字的人或者是在寫一封普通的郵件,可以在開頭選擇“Greetings”、“Hi there”。但在寫郵件的時(shí)候千萬(wàn)別再使用Dear Sir和Dear Madam,這種說法過于老套并且很正式,給人一種你不必用心查找對(duì)方的名字的感覺,
救命啊!請(qǐng)教專業(yè)外貿(mào)價(jià)格談判高手,我這個(gè)郵件該怎么寫?
詢盤基本格式 Dear Mr. XXX,(對(duì)買家的禮貌的稱呼,不要以sir or madam來開頭,這樣對(duì)對(duì)方不夠尊重) Thanks very much for your inquiry dated XXXXX via alibaba.com. (提醒買家他于什么時(shí)候通過哪里看到你公司的產(chǎn)品信息并發(fā)送了詢盤) Pls find our quotation for XXX as follows: ……(此處為報(bào)價(jià)內(nèi)容,如果是初次聯(lián)系的買家,還要在報(bào)價(jià)之后加上簡(jiǎn)單扼要的公司介紹) We are looking forward to your early reply.(結(jié)束前的慣用語(yǔ),表達(dá)對(duì)他的重視) Sincerely yours/Yours faithfully,(禮貌的客套話,但商務(wù)信函不可不用) XXX Export Manager(專業(yè)的簽名檔:你的姓名、職位、公司名稱、聯(lián)系方式等) Hangzhou xxx Co., Ltd. Tel: 0086 571- Fax: 0086 571- E-mail: xxx@163.com Website: xxx.en.alibaba.com%2F (6.13 KB, 下載次數(shù): 8) 半小時(shí)前 上傳 點(diǎn)擊文件名下載附件 初次回復(fù) Dear Ms. Jane Lee, Thank you for your inquiry dated XXX and your visit our web site from which we find you are interested in our 2-0125*7-1026-Women's underwear. We are glad to send its information to you and hope that it will be helpful to you. Product No: 2-0125*7-1026-Women's underwear 85% Cotton 15% Lycra Color: red. pink. white Unit price: USD.6.03/piece FOB SHANGHAI Minimum order: 5000 pieces per color Delivery: 30 days after L/C Our company is a manufacturer of lady dresses, we have annual production capacity of over XXXpcs per year,Due to our large output capacity, we have exported our products to many international markets including the UK, Southeast Asia and Lebanon. We can develop new items according to your requirement. OEM orders are welcome. We look forward to your further reply. Yours truly, Xxxxxx Xxxxxxx(簽名檔) 二次跟進(jìn) Dear Ms. Jane Lee, Good morning! For several days no news from you. Now I am writing for reminding you about our offer for item of XXX dated XXX according to your relative inquiry via Alibaba.com. Have you got (or checked) the prices or not? Any comments by return will be much appreciated. (可根據(jù)客戶要求的產(chǎn)品加上自己產(chǎn)品的特色)It will be our big pleasure if we have opportunities to be on service of you in near future. Looking forward to your prompt response. Yours truly, Xxxxxx Xxxxxxx(簽名檔) (可將第一次發(fā)給客戶的郵件內(nèi)容附在郵件下方以提醒買家第一次郵件回復(fù)內(nèi)容。) 三次跟進(jìn) Dear Ms. Jane Lee, How are you? Hope everything is ok with you all along. Now I am writing for keeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with competitive prices as per your request. By the way, how about your order (or business) with item XXX? If still pending, I would like to offer our latest prices to promote an opportunity to cooperate with each other. Your early reply will be much appreciated! Yours faithfully, XXXX(簽名檔) 報(bào)價(jià)實(shí)例與分析: 實(shí)例(一) PRODUCT: XXXXXX SPECIFICATIONS: Appearance: white powder Purity (GC):99.0% Min melting point:31℃ Min PACKING : 50kg iron drum (37cmX37cmX57cm) 12mt/1x20’FCL PRICE:1,000kgs USD10.10/kg CFR Rotterdam by sea on LCL basis SHIPMENT DATE:within 40 days after receipt of payment or original L/C PAYMENT TERM: T/T advance or L/C sight VALIDITY: 這個(gè)案例是針對(duì)單個(gè)產(chǎn)品的報(bào)價(jià): 1)、產(chǎn)品的品名,要清晰,型號(hào)不放在品名中 2)、規(guī)格:是跟產(chǎn)品的型號(hào)、材質(zhì)等有關(guān)的用來描述產(chǎn)品本身的特征的,如使用的材料,產(chǎn)品的外觀,特性(不要把產(chǎn)品的尺寸等放進(jìn)去) 3)、包裝情況:因?yàn)楹芏喙?yīng)商給客戶做報(bào)價(jià)的時(shí)候會(huì)用FOB,這樣你除了要介紹相關(guān)的包裝材質(zhì)以外,還必須讓客戶了解你產(chǎn)品的包裝尺寸,包括單個(gè)產(chǎn)品的小包裝的尺寸、幾個(gè)小包裝放在一個(gè)大包裝中,甚至一個(gè)集裝箱能夠裝多少的貨物情況,都要給客戶介紹清楚,因?yàn)?,客戶在拿到一個(gè)你的FOB報(bào)價(jià)后,他也要計(jì)算他自己的運(yùn)輸成本,要攤海運(yùn)費(fèi)和保險(xiǎn)費(fèi)進(jìn)去,所以我們給他提供一個(gè)詳細(xì)的包裝尺寸,有利于客戶做核算,也會(huì)讓我們的報(bào)價(jià)在外商眼中更加專業(yè)。 4)、價(jià)格:報(bào)價(jià)格要包含四個(gè)主要的要素:貨幣、單價(jià)、價(jià)格術(shù)語(yǔ)、港口。同時(shí)很多買家在第一次向我們?cè)儍r(jià)的時(shí)候往往不表明他需求的數(shù)量,但對(duì)很多買家來說,第一次往往又只是一個(gè)試訂單,數(shù)量不會(huì)很大,所以針對(duì)第一次的報(bào)價(jià),我們可以根據(jù)不同的數(shù)量給客戶報(bào)兩個(gè)不一樣的價(jià)格,通常一個(gè)拼箱的價(jià)格(最小定量),一個(gè)是整箱的價(jià)格。 5)、交貨期:要根據(jù)自己產(chǎn)品的生產(chǎn)情況來定,一般我們的交貨期還會(huì)和付款方式有很大的關(guān)系,比如付款方式采用信用證的時(shí)候,為了保證自己能夠有充足的時(shí)間審證,我們會(huì)把交貨期定在收到買家開來的信用證多少天內(nèi)交貨,通常會(huì)是30-45天的時(shí)間,這樣既兼顧了生產(chǎn)周期,又顧及到了審證的需要。 6)、付款方式。對(duì)于新的客戶來說,比較常用的是t/t預(yù)付款加尾款的方式,或直接用信用證;不主張用托收,而且最好是即期收款的。 7)、報(bào)價(jià)有效期:這個(gè)是被很多供應(yīng)商報(bào)價(jià)時(shí)忽略的地方(人民幣匯率在升值、出口退稅率的調(diào)整所帶來的利潤(rùn)減少的風(fēng)險(xiǎn),都可以通過報(bào)價(jià)有效期很好地進(jìn)行規(guī)避),通常我們會(huì)把有效期規(guī)定在7-15天是比較有效的,如果太長(zhǎng)就起不到作用了。 原網(wǎng)址:http://bbs.chinabeston.com/forum.php?mod=viewthread&tid=94443問的有點(diǎn)籠統(tǒng),你公司應(yīng)該有報(bào)價(jià)單模板的,沒有的話建議去http://bbs.fobshanghai.com/forum-5-1.html 學(xué)習(xí)下。
1. 向顧客推銷商品 Dear Sir: May 1, 2001 Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure. Yours faithfully 2. 提出詢價(jià) Dear Sir: Jun.1, 2001 We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon.. Truly 3. 迅速提供報(bào)價(jià) Dear Sir: June 4, 2001 Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you. 交易的契機(jī) 4. 如何討價(jià)還價(jià) Dear Sir: June 8, 2001 We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon. Yours truly 5-1 同意進(jìn)口商的還價(jià) Dear Sirs: June 12, 2001 Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this product unfavorably. However, for your order we have kept our prices down. Sincerely 5-2 拒絕進(jìn)口商的還價(jià) Dear Sirs: June 12, 2001 Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market here leaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer. Truly 6. 正式提出訂單 Dear Sir: June 15, 2001 We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date. Truly 7. 確認(rèn)訂單 Dear Sir: June 20, 2001 Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times. Sincerely 8. 請(qǐng)求開立信用證 Gentlemen: June 18, 2001 Thank you for your order No. 599. In order to execute it, please open an irrevocable L/C for the amount of US$ 50,000 in our favor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested. Sincerely 9. 通知已開立信用證 Dear Sir: June 24, 2001 Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by fax when the order has been executed. Sincerely 10. 請(qǐng)求信用證延期 Dear Sir: Sep. 1, 2001 We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to Sept.30. Sincerely 11. 同意更改信用證 Gentlemen: Sept. 5, 2001 We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to extend the L/C up to and including September 30. Please keep us abreast of any new development. Sincerely
當(dāng)客戶不回復(fù)你的回信的時(shí)候,我想問幾個(gè)問題: 1. 你在報(bào)價(jià)前了解客戶的情況了嗎?你了解他的公司名、網(wǎng)址、所在地、公司運(yùn)營(yíng)方式。如果你不了解,只是充滿希望地給他發(fā)了一份詳盡的報(bào)價(jià),在沒得到回復(fù)后無(wú)端地打擊自己,而且也沒有找到原因,長(zhǎng)此以往,也許你的自信心就沒了,你開始懷疑公司的實(shí)力和自己的能力,更有可能放棄外貿(mào)這一行業(yè),這值得嗎? a. 這封詢盤很可能是競(jìng)爭(zhēng)對(duì)手探價(jià),如果他沒有給你網(wǎng)址和國(guó)外的電話,郵件地址還是一個(gè)免費(fèi)的,你就不得先問一問了 b. 他是哪個(gè)國(guó)家的,公司實(shí)力如何,如果是尼日利亞的呢?你卻沒了解過, c. 他是什么類型的公司,是零售、系統(tǒng)集成、個(gè)人還是批發(fā)商?如果前幾種,他不回就讓他不回吧,省點(diǎn)時(shí)間嘆氣,找別的客戶去吧 2.報(bào)價(jià)前你了解他的需求了嗎? 很多的業(yè)務(wù)員害怕問問題,客戶要報(bào)價(jià)就老實(shí)地發(fā)了報(bào)價(jià),多的不敢問了,害怕客戶生氣。其實(shí)沒什么好怕的,完全可以問問他,May I know the application of the product? 或者,Could you please introduce something about the project?或者,have you carried any products like this before? 。。。。


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