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外貿(mào)英語:與客戶通話常用英語口語 ( 外貿(mào)英語口語接待客戶用語帶翻譯閱讀 )

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外貿(mào)人常用的英語口語對話 1. 如何招攬顧客 一般程序:招呼—問候—尋找相關(guān)話題—理出商談頭緒。所以,打招呼很重要,無論顧客有沒有表現(xiàn)購買意愿,您都應(yīng)該上前問候一句:“What can I do for you?”或“May I help you?”,也可

隨著我國對外開放、社會主義市場經(jīng)濟體制改革以及中國加入WTO,我國中小型外貿(mào)企業(yè)數(shù)量快速增加,懂得如何用英語在電話里與客戶交流顯得十分必要。我精心收集了,供大家欣賞學習!篇1 A: You‘re asking too much for this part

1.1GreetingsandIntroductions:Whenmeetingwithinternationalclients,itisessentialtostartwithawarmgreeting.Commonphrasesforgreetingsinclude:-"Hello,howareyou?"-"Nicetomeetyou."-"HowcanIhelpyou?"1.2SmallTalk:Engagingin

Hi, it's 你的名字 from 你的公司. May I (please) speak to Mr.Smith?你好,我是x公司的xx,請問您是Smith先生嗎?對方不在或正忙 Could you please take a message? Please tell her/him that…I'd like to

電話中最常用" this is~"的形態(tài)而不是 "here is~"或"i am~",這是打電話需要注意的。 3. " may i speak to~" 也可以換成是 "can i speak to~" 請~聽電話。 抱歉這么晚打來的說法: 1. I'm sorry to call you s

I have replied to you with details by e-mail.Please check.If you have anything not clear,please reply to me or call me.對方回復(fù)ok,你可以繼續(xù):Bye the way,May I have your Cell number please.如果對方不

外貿(mào)英語:與客戶通話常用英語口語

PART B 情景對話 <一>自報家門 A: Hello. This is ABC Company. May I help you? 你好.這里是ABC公司.我能為你效勞嗎? B: Hello. May I speak to Mr. Smith, please? 你好.我想和史密斯先生講話. A: May I have your

關(guān)于外貿(mào)英語對話聽力一 A:I’ve come to hear about your offer for bristles.我是來聽取你們對豬鬃的報盤。B:We have the offer ready for you. Let me see here it is. 100 cases Houston Brist

有關(guān)外貿(mào)英語對話實例一 A:This is our rock - bottom price, Mr. Li. We can't make any further concessions. 李先生,這是我方的最低價格,不能再讓了。 B:If that's the case, there's not much point in further dis

有關(guān)外貿(mào)英語情景對話短文一 A:I understand we will need seven air conditioning units on the two floors.That's what you think, yes?我了解我們需要七部空調(diào)機在兩個樓面。你是這個意思,對吧?B:Yes. You c

外貿(mào)英語情景對話

What line of business are you in? 你做那一行?Keep in touch. 保持聯(lián)系。Thank you for coming. 謝謝你的光臨。Don’t mention it. 別客氣 Excuse me for interrupting you. 請原諒我打擾你。I’m sorry to

93.Our products are always good as the samples we send, I can promise there will be not debasement of quality.我們的產(chǎn)品一直如我們發(fā)給你的樣品那樣好,我能保證將不會降低質(zhì)量 94.I guarantee that there is

【 #英語口語# 導(dǎo)語】商務(wù)英語口語通??梢园蛻粼儽P、客戶來訪、接送客戶、商務(wù)談判、訂酒店、出游觀光、商務(wù)用餐等,每一點值得學習的商務(wù)英語口語內(nèi)容都很多。 !一、商務(wù)英語必備口語:對話及句子 1. It pays a

M: Really? Well, at least the minutes shouldn't take too long to review. There shouldn't be a lotof active business left over from last meeting.F: True. After review and acceptance of the minutes, we

商務(wù)英語口語對話1 Lester:As you know, the FastTrek 20xx is due for release next month. I think we've finally worked the kinks out. 萊司特:正如你所知,FastTrek 20xx 預(yù)定在下個月推出。我想我們已經(jīng)解決了所有瑣碎的問題。

一、商務(wù): what time would be convenient for you? 你看什么時間比較方便? I'd like to suggest a toast to our cooperation. 我想建議為我們的合作干一杯。 Here is to our next project! 為我們下一個項目干杯! would you

外貿(mào)展會常用的商務(wù)英語口語

很多從事外貿(mào)行業(yè)的人都會用Skype、IntBell、AntTone等網(wǎng)絡(luò)電話和客戶溝通,有時候因為一些客戶的地道表達但是自己卻聽不懂而鬧出了 一些笑話。今天就讓我來為你總結(jié)四十個地道的英語表達,讓你和客戶溝通更加順暢! 但請注意,這些表達方式

但是做外貿(mào)久了還是會碰到有些老外打電話過來的,如果對方本身英語很好至少能知道他講的大概關(guān)于哪方面內(nèi)容,如果對方也是英語一般,加上自己對自己的英語沒有信心,基本上是無法溝通。如何能夠有效改進?本人也是英語很一般,

2、在兩個人對話的時候,適當?shù)臅r候要稱呼對方。假如你在對話中經(jīng)常稱呼對方,對方也會稱呼你,這樣可以讓客戶很容易對你有印象,這樣對后續(xù)跟蹤客戶好處多多。非英語的名字,象北歐人的名字,我們根本不知道怎么發(fā)音,很多

2. 使用翻譯工具:現(xiàn)在有很多在線和離線的翻譯工具可供使用,可以將對方的話翻譯成中文或英文。但是要注意,翻譯工具并不總是準確無誤,因此需要謹慎使用。3. 找同行協(xié)助:如果對方講的是非常困難的語言,可以找同行的中國人

1、“會聽”要盡量鼓勵對方多說,向?qū)Ψ秸f:“yes”,“please go on”,并提問題請對方回答,使對方多談他們的情況。2、巧提問題 用開放式的問題來了解進口商的需求,使進口商自由暢談?!癱an you tell me more abou

1.BasicCommunicationSkills:1.1GreetingsandIntroductions:Whenmeetingwithinternationalclients,itisessentialtostartwithawarmgreeting.Commonphrasesforgreetingsinclude:-"Hello,howareyou?"-"Nicetomeetyou."-"HowcanIhelpyou?"1

外貿(mào)英語跟老外溝通絕招(成功做外貿(mào)34招)

下面是我為大家?guī)淼耐赓Q(mào)人常用的英語口語對話,歡迎閱讀。 外貿(mào)人常用的英語口語對話 1. 如何招攬顧客 一般程序:招呼—問候—尋找相關(guān)話題—理出商談頭緒。所以,打招呼很重要,無論顧客有沒有表現(xiàn)購買意愿,您都應(yīng)該上前問候一句:“

外事接待英語口語對話:告別與送行 Good morning, Mr.White, I'm glad you've come. 晚上好,懷特先生,我很高興你來了。 Good evening, Mr.Yang, It's very kind of you to invite me to dinner tonight. 晚上好,楊先生。今晚

【 #英語口語# 導(dǎo)語】想要練好英語口語必須大量的聽,聽英語相關(guān)的材料來磨練自己的耳朵,可以是歌曲或?qū)I(yè)的錄音磁帶。以下是 整理的外貿(mào)日常英語口語的句子,歡迎閱讀! 1.外貿(mào)日常英語口語的句子 1、 Welcome to o

想要把英語口語學好,就要懂得堅持,平時多看一些英文報紙之類的書籍也是很有幫助的。 四、傾聽有關(guān)英語的演講 如果有條件的話,你也可以參加一些英文演講,傾聽他人熱情的演講。還可觀看一些國外的演講錄像。 五、讀英語小說和愛情故事 有些

外賓接待英語口語900句如下 :Excuse me, are you Mr. Wilson from the United State or America?請問,你是美國來的威爾遜先生嗎?Yes , I am.是的,我是。I'm Mei Wen,the secretary of China National Textiles Im

【篇一】接待客戶英語口語對話 您能坐下來喝杯茶嗎?Would you please take a seat and have a cup of tea?For example:A: Would you please take a seat and have a cup of tea?您能坐下來喝杯茶嗎?B: I'd

外貿(mào)英語 口語接待客戶用語篇一 1.Excuse me. Are you Susan Davis from Western Electronics?對不起,你是來自西方電子公司的蘇姍。戴衛(wèi)斯嗎?2.Yes, I am. And you must be Mr. Takeshita.是的,我就是,你一定

外貿(mào)英語口語接待客戶用語帶翻譯閱讀

以下是 整理的常用的外貿(mào)英語口語句子,歡迎閱讀! 1.常用的外貿(mào)英語口語句子 (1) We’d like to express out desire to establish business relations with you on the basis of equally, mutual benefit and the exchange of

1.After you.你先請。 這是一句很常用的客套話,在進/出門,上車得場合你都可以表現(xiàn)一下。 2.I just couldn't help it.我就是忍不住。 這樣一個漂亮的句子可用于多少個場合?下面是隨意舉的一個例子:I was deeply moved by t

外貿(mào)業(yè)務(wù)員常用英語口語:1、 I've come to make sure that your stay inBeijing is a pleasant one.我特地為你們安排使你們在北京的逗留愉快。2 、You're going out of your way for us, Ibelieve.我相信這是對我

外貿(mào)業(yè)務(wù)員一般經(jīng)常用到的英語口語:1.我們的價格和國際市場的價格相比還是合理的。Our price is reasonable as compared with that in the international market.2.我不同意您的說法。I'm afraid I don't agree with you

經(jīng)典外貿(mào)常用英語口語

1. We'd like to express our desire to establish business relationship with you on the basis of quality, mutually benefit and exchange of needed goods. 我們希望在保證質(zhì)量、互惠互利以及交易彼此需要的貨物的基礎(chǔ)上和你們建立業(yè)務(wù)關(guān)系。 2. In order to extend our export business to your country we wish to enter direct business relations with you. 為了擴大我們在貴國的出口業(yè)務(wù),我們希望和你們建立直接貿(mào)易關(guān)系。 3. Our hope is to establish mutually beneficial trading relations between us. 希望在我們之間能夠建立互惠互利的貿(mào)易關(guān)系。 4. We looking forward to further extensions of pleasant business relations. 我們期待著進一步擴展良好的業(yè)務(wù)關(guān)系。 5. It’s our hope to continue with considerable business dealing with you. 我們希望和你們保持可觀的生意往來。
  Transport by sea is the most important mode of transportation in the world today.海運 是目前世界上最重要的一種運輸方式。   You’ll know our products better after this visit. 參觀后您會對我們的產(chǎn)品有更深的了解。   Welcome to our factory. 歡迎到我們工廠來。   We are running on two shifts. 我們實行的工作是兩班倒。   Then we could look at the production line. 然后我們再去看看生產(chǎn)線。   The goods are now in transit.此批貨物正在運輸途中。   Maybe we could start with the Designing Department. 也許我們可以先參觀一下設(shè)計部門。   I’ve been looking forward to visiting your factory. 我一直都盼望著參觀貴廠。   If you’re interested in leasing trade, please let us know.如果你們有意做租賃貿(mào)易,請告訴我們。   If your prices are favorable, I can place the order right away.如果你們的價格優(yōu)惠,我們可以馬上訂貨。   How long does it usually take you to make delivery?你們通常要多久才能交貨?   he inquired about the varieties, specifications and price, and so on and so forth.他詢問了品種、花色和價格等情況。   Do you do any chartering 你們租船嗎   【相關(guān)閱讀】   簡單的英語口語對話練習   How many do you need 你想買多少   Two Kilograms.兩公斤。   Are these apples on sale 這些蘋果降價賣嗎   That’s our rock bottom price.這是我們的`最低價了。   Can we buy it on instalments 我們可以分期付款嗎   Of course. You can pay a deposit of ten pounds, and then one pound a week for sixty weeks.當然,你可以先付10英鎊定金,然后,每月付1鎊,一共付60個星期。   Could I have a try 我能試試嗎   Certainly. The fitting room is over there.當然可以,試衣間在那邊。   It seems to fit you very well.這件衣服很適合你。   All right. I think I’ll take it.行,我買了。   I’m looking for a pair of shoes.我想買雙鞋。   Yes, sir. I’d be glad to show you some.好的,先生。很高興拿給你看。   Do you have anything larger than this one 你有更大點的嗎   Yes, we have. Let me show you.有,我拿給你。   Yes. Can I help you 是的。我可以幫你嗎?
外貿(mào)常用商務(wù)英語口語大全   很多外貿(mào)新手要面臨客戶來訪的事宜,其中語言工具問題也是困擾相當多的業(yè)務(wù)員。面對老外對話,聽不懂,說不出是件很尷尬的事情,希望整理下來這些東西能夠?qū)ν赓Q(mào)小伙伴有一定的幫助作用!    一、商務(wù):   what time would be convenient for you?   你看什么時間比較方便?   I'd like to suggest a toast to our cooperation.   我想建議為我們的合作干一杯。   Here is to our next project!   為我們下一個項目干杯!   would you please tell me when you are free?   請問你什么時候有空?   gald to have the opportunity of visting your ompany and I hope to concude some business with you。   很高興能有機會拜訪貴公司,希望能與你們做成交易。   what I care about is the quality of the goods.   我關(guān)心的是貨物的質(zhì)量。   please have a look at those samples.   請給我看一下那些樣品。   I'd like to know any business connections abroad.   我想多了解一些你們公司。   I would be happy to supply samples and a price list for you.   我很樂意提供樣品和價格單給你。   can I have your price list?   你能給我價格單嗎?   will you give us an indication of prices?   你可以給我報一個指示性的價格嗎?   I am in charge of export business.   我負責出口生意。   I'm thinking of ordering some of your goods.   我正考慮向你們訂貨。   what about the prices?   那價格方面怎么樣?   Let's call it a deal.   好,成交!   our product is the best seller.   我們的產(chǎn)品最暢銷。   our product is really competitive in the word market.   我們的產(chǎn)品在國際市場上很有競爭力。   our products have been sold in a number of areas abroad.   我們的產(chǎn)品行銷海外許多地區(qū)。   It's our principle in business to honor the contract and keep our promise.   "重合同,守信用"是我們經(jīng)營的原則。   I wish you success in your business transaction.   祝你生意興隆。   I want to know your products.   我想了解一下你們的產(chǎn)品。   this is our latest development.   這是我們的新產(chǎn)品。   we have a wide selection of colors and designs.   我們有很多式樣和顏色可供選擇。   the quality must be in strict conformity with that of sample.   質(zhì)量必須與樣品一樣。    二、價格   I think we can strike a bargain with you if your prices are competitive.   我認為如果價格有競爭力,我們就可以達成交易。   Is that your quoted prices?   這是你方的價格嗎?   It would be very difficult to come down with the price.   我們很難再降價了。   our prices are the most reasonable.   我們的價格是最合理的。   can you cut down the price for me?   你們可以降低價格嗎?   we can offer you discount terms.   我們可以向你提供折扣。   Do you quote CIG or FOB?   你們報的是到岸價還是離岸價?   I can assure you our price is very favourable.   我可以保證我們的價格是優(yōu)惠的。   Please give us your best price.   請給我們報最低價。   All the prices are on the FOB shanghai basis.   所有的價格都是上海港船上交貨價。   Your prices are much too high for us to accept.   你的價格太高,我們不能接受。   I can't allow the price you ask for.   我不能同意你們要求的價格。   we can't cover our production cost at this price.   這個價格我們不能保本。   Are the price on the list firm offers?   報價單上的價格是實價嗎?   This is the lowest possible price.   這是最低價了。   thank you for your inquiry.   感謝貴方詢價。   How about the prices?   價格如何?   When quoting ,please state terms of payment and time of delivery.   貴方報價時,請說明付款條件和交貨時間。   Our price is realistic and based on reasonable profit.   我們的價格是很實際的,是根據(jù)合理的利潤提出的。   If an order is placed, we'll pay the cost of the sample.   如果交易成功,樣品費由我們付。    三、談判與合同   Our price is realistic and based on reasonable profit.   我們的價格是很實際的`,是根據(jù)合理的利潤提出的。   If an order is placed, we'll pay the cost of the sample.   如果交易成功,樣品費由我們付。   I'm glad that our negotiation has come to a successful conclusion.   我很高興我們的談判獲得圓滿成功。   When shall we come to sign the contract?   我們什么時候簽訂合同?   Do you think it'stime to sign the ontract?   我想該簽合同了吧?   Before the formal contract is drawn up we'd like to restate the main points of the agreement.   在正式簽約之前,我們要重申一下協(xié)議的重點。   As some points concerning the contract have not yet been settled, negotiation has to be continued before the contract is signed.   由于合同某些問題尚未解決,所以在合同簽署前仍需繼續(xù)協(xié)商。   There are a few points which I'd like to ring up concerning the contract.   關(guān)于合同我想提出幾點看法。   The seller should try to carry out the contract in time, if not, the buyer has the right to cancel the contact.   賣方應(yīng)努力按規(guī)定履行合同,否則買方有權(quán)撤消合同。   No party who has signed the contract has the right to break it.   簽署合同的任何一方都無權(quán)撕毀合同。   Once a contract is signed, it has legal effect.   合同一旦簽署即具有法律效力。   We can get the contract finalized now.   現(xiàn)在我們可以簽訂合同了。   Have you any questions in regards to the contract?   關(guān)于合同你還有什么問題要問嗎?    四、訂貨   When can we expect your confirmation of the order?   你什么時候能確定訂單?   We want to order this article from you.   我們想訂這種做。   What's the minimum quantity of an order for your goods?   你們訂貨的最低量是多少?   May I see your list?   我可以看一下你的貨單嗎?   We postponed an order.   我們推了訂貨。   Generally speaking,we can supply all kinds of goods.   一般來說,我們可以提供所有種類的貨。   We have received your catalogue and price list, and now we order the following goods the prices named.   已收到你方目錄和價格表,現(xiàn)按所示價格購下列貨物。   We find both quality and prices of your products satisfactory and enclose our trial order for prompt supply.   我們對你方產(chǎn)品的質(zhì)量和價格均感滿意,現(xiàn)寄去試訂單,請供應(yīng)現(xiàn)貨。   We are pleased to receive your order and confirm acceptance of it.   很高興接到你方訂單,并確認予以接受。   As the goods you ordered are now in stock, we will ship them as early as possible.   因為貴方訂貨的商品尚有存貨,本公司將一定盡快發(fā)運。   I wonder if you could supply us with your latest products for regular orders.   我想知道你們是否能為我們的定期訂單供應(yīng)你們的最新產(chǎn)品。   Our prices depend on the quantity of your order.   我們的價格取決于你們訂單的數(shù)量。   We could reduce our price by 5% if you place a substantial order with us.   如果你們訂貨量大的話,我們可以減價5%。   We must insist on immediate delivery, otherwise we shall be compelled to cancel the order.   我們堅決要求立即發(fā)貨,否則我方將被迫取消訂單。   We would prefer to confirm our order with your firm as soon as possinle.   我們想盡快向你們公司落實訂單。   There is a change we have to make in the order.   訂單中有一處需要修改。     五、運輸   We require that transshipment be allowed.   我們要求允許轉(zhuǎn)船。   When can you make shipment carefully?   你們什么時候裝船?   We'll get the goods dispatched within the stipulated time.   我們將按規(guī)定的時間發(fā)貨。   When can you make the balance shipment?   你們何時可以發(fā)余下的貨呢?   I wonder if you could ship the order as soon as possible?   不知道能否盡快裝運訂貨?   Let's disscuss about the mode of transportation.   我們討論一下運輸方式吧。   What mode of transportation do you suggest we use?   你建議我們用什么運輸方式呢?   What sort of delivery periods did you have in mind?   你所打算的是哪一種發(fā)貨期?   Please ensure that we'll get right shipping documents before the arrival of the goods.   請確保在貨物到達前我方可拿到正確的裝船單據(jù)。   When can we collect the goods?   我們什么時候可以提貨?   We can't advance the time of delivery.   我們無法將交貨時間提前。   I'm very sorry for delay in delivery.   十分抱歉,交貨拖延了。   How long does it take you to make delivery?   你們需要多長時間發(fā)貨?    六、付款   Our terms of payment are by irrevocable L/C pauable by sight draft against presentaion of shipping documents.   我們的支付方式是不可撤消的信用證支付,憑裝運單據(jù)見票。   Can you pay it on an installment basis?   你們這里可以分期付款嗎?   Do you accept payment by installments?   你同意分期付款嗎?   How would you like payment be made?   你們采取什么付款方式?   We expect payment in advance on first orders.   我們希望第一次訂貨要求預(yù)付貨款。   What are your terms of payment?   你們的付款條件是什么?   We can't accept D/P or D/A. we insist on payment by L/C.   我們不接收付款交單或承兌交單,我們只收信用證。   Do you accept D/P payment terms.   你們接受付款交單這種方式嗎?   What is the period of validity of this L/C?   這張信用證的有效期是多久?    七、投訴與索賠   The shipment is stuck in customs.   出貨在海關(guān)受阻。   If you fail to make the shipment soon, we'll cancel the order.   如果你們不能近期發(fā)貨,我們將取消訂單。   I'd like to complain of the damaged goods.   我方由于貨物被損向你方投訴。   We're sorry to say that we are dissatisfied with the state of the goods.   很遺憾,我們對商品狀況不滿。   Upon examination,we found the goods are not up to the standard of the sample.   經(jīng)檢驗,我們發(fā)現(xiàn)貨物達不到樣品的標準。   The goods sent are inferior compared to the original sample.   所發(fā)送的貨比原樣品差。   How many are you short?   你們?nèi)绷硕嗌伲?   Could you pleased send them back to us at our expense?   你能將受損的貨品送還我們嗎?運費由我方承擔。   Who'll bear the freight?   運費由誰來承擔?   We have a complaint about quality.   我們要起訴質(zhì)量問題。   We have to file a claim on you.   我們不得不向貴方提出賠償。   The goods you sent are not up to the standard.   你們發(fā)運來的貨物不符合標準。   I don't think the responsibility should rest with us.   我認為責任不在我方。   We can only take on so much.   我們只能承受這么多。    八、稅收   Paying tax is the duty of every citizen.   納稅是每個公民的義務(wù)。   How many types are taxes divided into?   稅收可分為多少稅種?   Income tax can be divided into personal incone tax and corporation income tax.   所得稅可分為個人所得稅和公司所得稅。   The tax rate China is not very high.   中國的稅收率不是很高。   What's the personal income tax rate?   個人所得稅是多少?   Tax evasion is also a crime.   偷稅漏稅也是一種犯罪。   To avoid writing a receipt is a tax dodge.   不開invoice是一種偷稅行為。   Those who evade tax will be punished by the law.   偷稅漏稅者將受到法律制裁。   Shall savings interest be taxed?   存款利息要納稅嗎? ;
展會常用英語口語如下: 展會的英文:Exhibition Exhibition 讀法 英 [ˌeksɪˈbɪʃn] 美 [ˌɛksəˈbɪʃən] n. 展覽,顯示;展覽會;展覽品 短語: 1、exhibition centre 展覽中心 2、exhibition area 展區(qū);參展面積 3、on exhibition 展出中 示例: They came from afar to see the exhibition. 他們從遠處趕來參觀這個展覽會。 擴展資料 詞語用法 : 1、exhibition多指“展覽,展覽會”,指某物處于對外開放,可以讓人參觀的狀態(tài),或指將眾多物品放在某一特定場所,形成一定規(guī)模的展覽,從而達到推銷某物或使人加深對其了解的目的。exhibition還可指“表現(xiàn),顯示”。 2、on exhibition的意思是“展出中”,在句中可作主語或表語,此時exhibition前不可有冠詞。 詞義辨析: exhibition, exhibit這兩個詞的共同意思是:“陳列,展覽”。其區(qū)別在于: 1、exhibit多指陳列物品之一或一些展品。 2、exhibition則專指藝術(shù)或商品的展覽會。
  如果你是學習外貿(mào)英語的卻沒有口語給你練習,那么就看看這里的吧!   Making telephone calls is an important part a secretary's work. When Mr Shelli wants to speak to someone on the telephone, Maria gets the call for him. Today Mr Shelli wants to talk to. Mr Kola of the National Bank. Here he is asking Maria to get the call for him.   MR SHELLI: I'd like to speak to Mr Kola of the National Bank, would you get him on the phone,please?   MARIA: Certainly, I'll do it at once, Mr Shelli. TO HERSELF Now what's Mr Kola's number? Ah,here it is …… five, three, zero,double six. LIFTS PHONE   ROSE: Switchboard, can I help you?   MARIA: Good morning, Rose. Maria here.Could I have an outside line,please?   ROSE: Oh, hello, Maria. Hold the line a moment.DIALLINGThere you are, you've an outside line now, you can hear the dialling tone.   MARIA: Thank you. TO HERSELF Five, three, zero, six, six.RINGING   2ND OPERATOR: National Bank.Good morning,can I help you?   MARIA: Good morning, would you put me through to Mr Kola please?   2ND OPERATOR: MR Kola? Certainly. Who's calling him?   MARIA:Mr Shelli of Modern Office Limited would like to speak to him.   2ND OPERATOR: Thank you. Hold the line, please.PHONE   MR KOLA: Kola speaking.   2ND OPERATOR: Good morning, Mr Kola. I have a call for you from Mr Shelli of Modern Office Limited.   MR KOLA: Thank you, Operator, put him through, please.   MARIA: Mr Kola?   MR KOLA: Kola speaking.   MARIA:Oh, good morning, Mr Kola. Mr Shelli is calling you. Would you hold the line a moment please. I'll hand you over. Mr Shelli?   MR SHELLI: Yes?   MARIA: Mr Kola's on the line now, Mr Shelli. Will you take it in here please?   MR SHELLI:Thank you Maria. Hello, is that Mr Kola?   MR KOLA: Good morning, Mr Shelli.   MR SHELLI: Ah, good morning, Mr Kola, how are you?   MR KOLA: Fine, thanks, and you?   MR SHELLI: Very well, thank you.   MR KOLA: I'm glad to hear it. Well, what can I do for you, Mr Shelli?   MR SHELLI: Well, I'm going to Europe next week and I'd like some travellers cheques. 7,000 dollars say…   MR KOLA: 7,000 dollars. Yes certainly I can fix that for you. So you're going to Europe, are you?

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