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在銷售的時(shí)候，不要用一些反問的語氣來駁斥客戶，如果在交談過程中，客戶出現(xiàn)惡意問題，而你又以牙還牙，那很容易會(huì)將客戶駁倒，客戶也很容易被駁走，如果出現(xiàn)這樣的情況，要以微笑和合體的語氣來回答客戶問題，切忌跟著客戶變

首先請(qǐng)同事發(fā)個(gè)介紹你的電子郵件，把來龍去脈解釋交代你接手的過程，二是你必須立即向這客戶自我介紹，并向客戶說明你將來如何服務(wù)，希望他們多多指導(dǎo); 接下來盡量為客戶提供信息促進(jìn)生意;

1. 當(dāng)你在展會(huì)上收到某客戶的名片,突然發(fā)現(xiàn)這個(gè)客戶是去年聯(lián)系過的,自然會(huì)順便跟客戶聊幾句,自我介紹后再問問去年報(bào)價(jià)的產(chǎn)品有沒有消息之類的。如果客戶不記得的話,他們會(huì)說一句:Oh, the name rings a bell. 口語中,ring a bell

能不能給我些外貿(mào)常用口語?公司給了我外國客戶名單,我如何和他們溝通,我們公司準(zhǔn)備做外銷!

【篇一】接待客戶英語口語對(duì)話 您能坐下來喝杯茶嗎?Would you please take a seat and have a cup of tea?For example:A: Would you please take a seat and have a cup of tea?您能坐下來喝杯茶嗎?B: I'd

接待來訪客戶常用語句 1、首先感謝對(duì)方遠(yuǎn)道而來。如果是正式的訪問團(tuán)，你可以說：“It is an honor and privilege to receive a visit from such a distinguished group(能夠接待各位貴賓的來訪，真是我們的榮幸)”；如果是

1、Its an honor and a privilege to receive a visitor from such a distinguished group.能夠接待各位貴賓我感到很榮幸。2、I'm proud and honored to have such distinguished guests from New York. It’s our pleas

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外貿(mào)英語情景對(duì)話Unit27接待國外客戶時(shí)常用語

1.把英語口語嫁接到其他感興趣的事情上，比如看英語電影，因?yàn)榍楣?jié)吸引不斷輸入英語中聽的成分，并且需要大量輸出，逐漸開始有意識(shí)的輸入和學(xué)習(xí)。2.除了聽，還要不斷練習(xí)說，從中找到自信，激發(fā)說英語的“能量和興趣”。學(xué)英

外賓接待英語口語900句如下 ：Excuse me, are you Mr. Wilson from the United State or America?請(qǐng)問，你是美國來的威爾遜先生嗎?Yes , I am.是的，我是。I'm Mei Wen,the secretary of China National Textiles Im

【篇一】接待客戶英語口語對(duì)話 您能坐下來喝杯茶嗎?Would you please take a seat and have a cup of tea?For example:A: Would you please take a seat and have a cup of tea?您能坐下來喝杯茶嗎?B: I'd

外貿(mào)英語 口語接待客戶用語篇一 1.Excuse me. Are you Susan Davis from Western Electronics?對(duì)不起，你是來自西方電子公司的蘇姍。戴衛(wèi)斯嗎?2.Yes, I am. And you must be Mr. Takeshita.是的，我就是，你一定

外貿(mào)英語口語接待客戶用語帶翻譯閱讀

外貿(mào)業(yè)務(wù)員一般經(jīng)常用到的英語口語：1.我們的價(jià)格和國際市場的價(jià)格相比還是合理的。Our price is reasonable as compared with that in the international market.2.我不同意您的說法。I'm afraid I don't agree with yo

關(guān)于外貿(mào)英語對(duì)話聽力一 A：I’ve come to hear about your offer for bristles.我是來聽取你們對(duì)豬鬃的報(bào)盤。B：We have the offer ready for you. Let me see here it is. 100 cases Houston Brist

【 #英語口語# 導(dǎo)語】英語學(xué)習(xí)的最終目標(biāo)是能夠與他人交流，而不僅僅是能夠?qū)懞吐牐杂⒄Z口語的學(xué)習(xí)更重要。以下是 無 整理的外貿(mào)英語口語日常句子，歡迎閱讀！ 1.外貿(mào)英語口語日常句子 1、 I've come to make s

1.After you.你先請(qǐng)。 這是一句很常用的客套話,在進(jìn)/出門,上車得場合你都可以表現(xiàn)一下。 2.I just couldn't help it.我就是忍不住。 這樣一個(gè)漂亮的句子可用于多少個(gè)場合?下面是隨意舉的一個(gè)例子:I was deeply moved by t

外貿(mào)常用英語口語對(duì)話

外貿(mào)人常用的英語口語對(duì)話 　　作為經(jīng)常與老外打交道的外貿(mào)人，應(yīng)該會(huì)應(yīng)付各種場合的情景對(duì)話。當(dāng)然，很多人會(huì)自認(rèn)為口語好，能應(yīng)付，但是，一些話語的細(xì)節(jié)是否使用得周到，就需細(xì)細(xì)揣摩了。下面是我為大家?guī)淼耐赓Q(mào)人常用的英語口語對(duì)話，歡迎閱讀。 　　外貿(mào)人常用的英語口語對(duì)話 　　1. 如何招攬顧客 　　一般程序：招呼—問候—尋找相關(guān)話題—理出商談?lì)^緒。所以，打招呼很重要，無論顧客有沒有表現(xiàn)購買意愿，您都應(yīng)該上前問候一句：“What can I do for you?”或“May I help you?”，也可說：“Can I be of any assistance?”，如果是熟客，可簡單說聲：“Good afternoon, madam. Something for you?” 　　2. 如何打開話題 　　如果顧客不置可否或表現(xiàn)出不耐煩的樣子，決不可輕言放棄，可以先說： “Everybody is welcome here, madam. Whether she buys or not.(這里歡迎任何人光臨，買不買都沒關(guān)系)”，然后婉轉(zhuǎn)地問：“Are you looking for something?”。 　　3. 如何拉近距離 　　首先表達(dá)自己身份，甚至可以交換名片，然后說些常用客套話，為后來的推銷鋪路。一句：“Would you mind my recommending?”十分有用。 　　4. 如何游說購買 　　初次見面就開門見山、滔滔不絕的做法已經(jīng)落伍。當(dāng)你要說服顧客時(shí)，最好用“Well, let me tell you why.”作為解釋商品用途、優(yōu)點(diǎn)的開場白。 　　5. 如何展示商品 　　可以說：“Please take a look at this.”或“That one, madam?(那個(gè)好嗎?)”配合產(chǎn)品加以說明時(shí)，則用“As you can see, ~(正如您所見，~)” 　　6. 如何拖延時(shí)間 　　爭取時(shí)間以便長期抗戰(zhàn)要有技巧，再心急也要說“Please take your time”(慢慢看/參觀)或“Go right ahead, please.”(隨便參觀)。根據(jù)情況也可通過閑聊進(jìn)入主題，讓顧客有一定時(shí)間考慮。 　　7. 如何選取工具 　　廣告信函、海報(bào)、優(yōu)待卷等都是銷售的有效輔助工具，所謂“百聞不如一見”，一邊看商品，一邊聽解釋，才更易進(jìn)入狀況。所以“I'll send you our D.M.”(我會(huì)寄給您產(chǎn)品的廣告信函)很有說服力。 　　8. 如何利用店鋪開張 　　店鋪開張和周年慶典都是很好的宣傳機(jī)會(huì)，因?yàn)楸镜晷麻_張，因此給予優(yōu)惠，或進(jìn)一步說明“If you would kindly recommend our establishment to your friends, the favor will be greatly appreciated”(如果您將本店介紹給您朋友，本店將十分感激) 　　9. 如何勸客戶抓緊購買 　　店鋪出清存貨時(shí)是購買價(jià)廉物美的貨物的好時(shí)機(jī)，您可以說“I understand there's not much left over”(存貨不多) 　　10. 如何接受電話預(yù)定 　　除非是熟客，雙方足夠信任，否則，餐館、旅店通常的電話應(yīng)對(duì)方式是“What time can we expect you ?”(您幾點(diǎn)來?) 　　11. 如何給客人菜單 　　餐廳里，引領(lǐng)顧客落座后通常遞上菜單“Good evening, sir. Here's the dinner menu”捎待一會(huì)，再詢問“May I take your order ?”(您要來點(diǎn)什么?) 　　12. 如何引客人入座 　　可以先詢問“How many people, please ?”(請(qǐng)問幾位?)以及“Do you have a reservation ?”(您訂位了嗎?)，接下來就應(yīng)該“Where would you prefer to sit ?”(您喜歡坐哪?)而引客人入座了 　　13. 如何招呼顧客 　　應(yīng)主動(dòng)說“How do I address you?”，然后再進(jìn)行下一步驟。 　　14. 如何讓顧客稍候 　　成功的推銷是要建立良好長久的服務(wù)。忙不過來時(shí)，殷勤地一句“Would you mind waiting for a while?”(不介意稍候片刻吧?)足以奠定成功的基礎(chǔ)。 　　15. 如何讓顧客說“買” 　　雙方談得熱烈的時(shí)候，說上一句“It's going to be the pride of our company.”(這將是本公司的榮幸)可以收到意想不到的奇效。 　　16. 如何促使顧客下決心 　　顧客猶豫不決時(shí)，您必須鍥而不舍地游說，常用“Think about the advantages you will get.”(想想您能得到的利益)有利于出時(shí)顧客下決心購買。 　　17. 如何取出樣品 　　顧客只有直接接觸產(chǎn)品才有可能激起購買欲，所以“I have some sample”必須手口并用才有效果。 　　18. 如何針對(duì)多人游說 　　女性購物常常成群結(jié)隊(duì)，所以您要多角度揣摩消費(fèi)者喜好。在嘰嘰喳喳的意見中，找出主要購買者，對(duì)她說“Please insist your taste and need.”(請(qǐng)堅(jiān)持您的品位和考慮實(shí)際需要) 　　19. 如何應(yīng)付挑剔的顧客 　　挑剔的顧客主管意識(shí)極強(qiáng)，所以要避免正面爭論，實(shí)在不行，記得說句“I'm very sorry we couldn't help you, sir.”(很抱歉，我?guī)筒簧鲜裁疵?。 　　20. 如何說明種類齊全 　　有時(shí)候，與其說得唾液橫飛，不如用來闡明重點(diǎn)?？腿讼胫拦井a(chǎn)品的.種類時(shí)，肯定地說上一句“Various”就已足夠。 　　21. 如何讓顧客試穿 　　展示商品的下一步就是顧客試穿了，可以說“Please try on whichever you like.”(隨便試)或“Would you like to try it on?”(要不要試穿一下?) 　　22. 如何說明用途 　　商品要買得好，推銷員對(duì)商品必須有足夠的了解，說明使用方法的簡易及商品的來用性，往往有利于顧客下決心購買，所以一句“Well, the self-filling device is simple.”(這種自動(dòng)充墨裝置十分簡單)對(duì)您的推銷術(shù)有舉一反三之效的。 　　23. 如何介紹新產(chǎn)品 　　優(yōu)秀推銷員除了要有說服力、自信心和洞悉顧客心理的能力外，還要能經(jīng)常介紹公司的最新或最暢銷的產(chǎn)品?？梢哉f“This is our newest product.”或 “This is our most recently developed product.”(這是我公司最新產(chǎn)品)，甚至還可以強(qiáng)調(diào) “They are of the newest patterns that can be obtained in town”(這個(gè)款式目前在市面上絕無僅有)。 　　24. 如何說明產(chǎn)品特色 　　面對(duì)令人眼花繚亂的產(chǎn)品，特色是顧客考慮的要素之一。所以，把“Its durability will be an agreeable surprise to you.”(它的耐久性將讓您吃驚)常掛嘴邊是必要。 　　25. 如何介紹設(shè)計(jì)師風(fēng)格 　　顧客對(duì)衣飾的品位越來越高，所以必須掌握顧客的特殊喜好，下面的句子就顯得很重要：“Do you enjoy the Italian style?”(喜歡意大利款式嗎?); “Let me introduce the designer's.”(讓我為您介紹設(shè)計(jì)師所設(shè)計(jì)的) 　　26. 如何幫客人搭配 　　推銷致勝的關(guān)鍵是要懂得搭配之道。如今的顧客已不是因?yàn)樾枰蚴且驗(yàn)槿狈Χ徺I衣物，而是為了搭配原有物品，比如西裝配領(lǐng)帶，上衣配褲子等等。因此，“The gray one suits you well”(灰色比較適合您)之類的句子，就成了流行的推銷用語。 　　27. 如何推薦特賣品 　　一般而言，每家商號(hào)都自己的特色或特制品，這句“It's our specialty”(這是本店的特制品)要用得很嫻熟?？傊瑹o論是推銷的商店，還是推銷本身都要風(fēng)格獨(dú)具，才能立于不敗之地。 　　28. 如何提出保證 　　保證有很多種，如保證期(warranty)、耐用性(durability)、新奇度(novelty)、價(jià)格低(reasonable price)等等?？梢允褂?ldquo;It has a five- year guarantee against mechanical defects”(機(jī)件保用五年)之類的語句。 　　29. 如何附送贈(zèng)品 　　附送贈(zèng)品是經(jīng)久不衰的推銷手法，因此，像“That includes an extra pair of shoelaces and a bottle of polish”(附送鞋帶一對(duì)及鞋油一瓶)這類的說法是能討顧客歡心的。 　　30. 如何討論款式 　　與顧客討論款式，既能對(duì)顧客表示尊重，又能抓住顧客的實(shí)際需求。像 “How do you like this one?”(您覺得這件如何?)或“Will you not try that one?”(試試那件怎么樣?)這類話語往往是討論的前奏，如果能加上“This style is quite elegant, I think you'll like it.”這句話，則交易更易成功。 　　附：外貿(mào)人常用交際口語! 　　1.After you.你先請(qǐng)。 　　這是一句很常用的客套話，在進(jìn)/出門,上車得場合你都可以表現(xiàn)一下。 　　2.I just couldn't help it.我就是忍不住。 　　這樣一個(gè)漂亮的句子可用于多少個(gè)場合?下面是隨意舉的一個(gè)例子：I was deeply moved by the film and I cried and cried.I just couldn't help it. 　　3.Don't take it to heart.別往心里去，別為此而憂慮傷神。 生活實(shí)例：This test isn't that important.Don't take it to heart. 　　4.We'd better be off.我們?cè)撟吡恕?It's getting late.We'd better be off. 　　5.Let's face it.面對(duì)現(xiàn)實(shí)吧。常表明說話人不愿意逃避困難的現(xiàn)狀。 I know it's a difficult situation.Let's face it, OK? 　　6.Let's get started.咱們開始干吧。 　　勸導(dǎo)別人時(shí)說：Don't just talk.Let's get started. 　　7.I'm really dead.我真要累死了。 　　坦誠自己的感受時(shí)說：After all that work, I’m really dead. 　　8.I've done my best.我已盡力了。 　　9.Is that so? 真是那樣嗎? 　　常用在一個(gè)人聽了一件事后表示驚訝、懷疑。 　　10.Don't play games with me! 別跟我耍花招! 　　11.I don't know for sure.我不確切知道。 　　Stranger：Could you tell me how to get to the town hall? 　　Tom：I don't know for sure.Maybe you could ask the policeman over there. 　　12.I'm not going to kid you.我不是跟你開玩笑的。 Karin：You quit the job? You are kidding. Jack：I'm not going to kid you.I'm serious. 　　13.That's something.太好了，太棒了。 　　A：I'm granted a full scholarship for this semester. B：Congratulations.That's something. 　　14.Brilliant idea!這主意真棒!這主意真高明! 　　15.Do you really mean it? 此話當(dāng)真? 　　Michael：Whenever you are short of money, just come to me. David：Do you really mean it? 　　16.You are a great help.你幫了大忙 　　17.I couldn't be more sure.我再也肯定不過。 　　18.I am behind you.我支持你。 　　A：Whatever decision you're going to make, I am behind you. 　　19.I'm broke.我身無分文。 　　20.Mind you!請(qǐng)注意!聽著!(也可僅用Mind。) 　　Mind you! He's a very nice fellow though bad-tempered. 　　21.You can count on it.你盡管相信好了，盡管放心。 A：Do you think he will come to my birthday party? B：You can count on it. 　　22.I never liked it anyway.我一直不太喜歡這東西。 　　當(dāng)朋友或同事不小心摔壞你的東西時(shí)就可以用上這句話給他一個(gè)臺(tái)階，打破尷尬局面： Oh, don't worry.I'm thinking of buying a new one.I never liked it anyway. 　　23.That depends.看情況再說。 　　I may go to the airport to meet her.But that depends. 　　24.Congratulations.恭喜你，祝賀你。 　　25.Thanks anyway.無論如何我還是得謝謝你。 　　當(dāng)別人盡力要幫助你卻沒幫成時(shí)，你就可以用這個(gè)短語表示謝意。 26.It's a deal.一言為定 　　Harry：Haven't seen you for ages.Let's have a get-together next week. 　　Jenny：It's a deal ;
Sales:Hello, Yocoss company, what's can I do for you? 你好，YOCOSS公司，請(qǐng)問有什么可以幫到你？ Customer:Hello,I find your company in Alibaba, and I want to buy one sample of the sensor tap, what's the price of the model C721B? 你好，我在阿里巴巴上看到你們的公司，我想買一個(gè)感應(yīng)龍頭的樣板，請(qǐng)問型號(hào)是C721B的價(jià)格是什么呢？ Sales:Ok, the price is USD100 of that model, and also I'd like to send some details of this model to you, may I have your email? 是的，這個(gè)型號(hào)是100美金，我想發(fā)一些關(guān)于這個(gè)型號(hào)的詳細(xì)資料給你，你能告訴我你的郵箱嗎？ 2.詢問產(chǎn)品到達(dá)時(shí)間 顧客:I came last week and was told that the product was already on order. Are they here yet? 我上周被告知這件商品已在訂購中.它們到了嗎? 售貨員:I'm so sorry, sir. Not yet. 對(duì)不起.先生.還沒到呢. 顧客:How much longer will it take? 還要再等多久呢? 售貨員:I think it'll take another couple of days. I'll go and check with the producer. Please wait for a while. I'll give them a call. ! 我想還需要一些天吧.我可以去問一下廠商.請(qǐng)稍等.我給他們打個(gè)電話. 討價(jià)還價(jià) Peter:I'd like to get the ball rolling by talking about prices. 我們從價(jià)格開始吧。 uSmith:Shoot. I'd be happy to answer any questions you may have. 洗耳恭聽。我很樂意回答你的任何問題。 iPeter:Your products are very good. But I'm a little worried about the prices you're asking. 貴司產(chǎn)品非常不錯(cuò)，但我有點(diǎn)擔(dān)心你的價(jià)格。 Smith:You think we will be asking for more? 你認(rèn)為我們會(huì)要的更多嗎？ Peter:That's not exactly what I had in mind. I know your research costs are high, but what I'd like is a 25% discount. 那并不是我想的。我知道你們的研究成本是很高，但我希望能得到七五折。 Smith:That seems to be a little high. I don't know how we can make a profit wih tthose numbers. 太高了。這樣的折扣我們沒有利潤了。 wPeter:We said we want 10000pcs over a three-month period. What if we plan orders for a year, with a guarantee? 我們接下來的三個(gè)月需要采購10000個(gè)，如果我們保證一年的訂單怎么樣？ Smith:If you can guarantee that on paper,I think we can discuss this further. 8 V0 q) 如果你能將你的保證寫下來的話。我想可以考慮。 4.來電話找人 Daisy:Is Tom there? Tom 在嗎? Gates:He’s not here right now. 他現(xiàn)在不在這里 Daisyo you know when he will be back? 你知道他什么時(shí)候會(huì)回來嗎? Gates:He should be back in 20 minutes. 他應(yīng)該二十分鐘內(nèi)會(huì)回來。 Daisy:Can I leave a message? 我可以留個(gè)話嗎? Gates:Yes. Go ahead, please. 可以, 請(qǐng)繼續(xù)。 Daisy:When he comes back, can you have him call me at (206) 5551212? 他回來后, 能不能讓他打 (206) 5551212 這個(gè)號(hào)碼給我? NGates:Sure, if you can excuse me for just a second. Let me find a piece of paper to write it down. 當(dāng)然, 如果你可以等我一下下, 讓我找張紙寫下來。 Gatesa:Come again about number, please? 再說一次號(hào)碼好嗎？ _Daisy206) 5551212 EGates:Ok,i get the number 好了，我記下號(hào)碼了 iDaisy:Thank you ,have a good day.謝謝，祝你愉快 . 詢價(jià) Jane:All right.Shall we get down to the price now? 現(xiàn)在我們可以來談一談價(jià)格問題嗎？ Joe:No problem.Our unit price for the hand-made straw mattress is 10$ per one. 沒問題。我們手工制造的草席墊子單價(jià)是每個(gè)10塊。 I think the price is a little bit higher; can you give me a discount? 我覺得價(jià)格有點(diǎn)偏高，能不能給我打個(gè)折扣？ You know our product has a steady demand in market and the quality is excellent, the price is reasonable. If you place more than 1000 pieces, we’ll give you 3% discount. 您也知道我們的產(chǎn)品在市面上有穩(wěn)定的需求量而且質(zhì)量絕對(duì)是上乘的。這個(gè)價(jià)格是相當(dāng)合理的。如果您能訂超過1000件的話，我們可以給你3％的折扣。 Jane:Well since this is the first transaction between us, we’d like to place a trial order of 1000 pieces to promote our relationships. 好吧，鑒于這是我們第一次合作，我們就訂1000件以促進(jìn)我們之間的貿(mào)易關(guān)系。 Joe:Good. 好的。
有個(gè)軟件叫英漢互譯，那邊發(fā)英語，你復(fù)制下來可以翻譯，讓后你寫漢字，可以翻譯成英語，我就用這個(gè)的
商務(wù)英語口語技巧 相互介紹認(rèn)識(shí) Business etiquette There are some general rules for introductions: 1. A man is always introduced to a woman. 2. A young person is always introduced to an older person. 3. A less important is always introduced to a more important person. 譯文：相互介紹認(rèn)識(shí)有如下基本原則： 1. 男士通常會(huì)介紹給女士。 2. 年輕人介紹給年齡大的人。 3. 地位不太高的人介紹給地位高一些的人。 When a client is coming for business purpose, the host should stand up and receive the guest, offer a chair and a cup of coffee, he shouldn't sit down until the guest takes a seat. When the guest rises to leave, the host should go with him as far as the door of the office or the elevator. The executive doesn't rise for his secretary or coworkers in the office. 譯文：如果客戶是為商務(wù)目的而來，主人要起身接待客人，給他讓一個(gè)座位并且倒上一杯咖啡，在客人落座之前主人不能坐下。當(dāng)客人起身告辭時(shí)，主人需將客人送到門口或者電梯口。而高級(jí)經(jīng)理則不需為秘書或者辦公室同事站起來。 A handshake can create a feeling of immediate friendliness of instant irritation between two strangers. The proper handshake is brief, but there should be firmness and warmth in the clasp. It should always be accompanied by a direct look into the eyes of the person your shake your hand with. 譯文：握手可以使本來陌生的兩個(gè)人馬上建立起友誼。正確的握手要迅捷，但是在握手的瞬間應(yīng)有力度并且充滿熱情。在握手的同時(shí)要目光直視對(duì)方。 While speaking with a visitor during an appointment,you should bear in mind that listening is as essential as talking. Nothing is more irritating and insulting to a visitor to have an appointment interrupted by continual phone calls. You need instruct your assistant to hold all calls except emergencies until the end of your appointment. If your phone system includes a "message taking" feature, be sure to make use them. If the caller is veering too far away from the subject, you might say: "Since I have another appointment in a few minutes, I'd like to discuss our primary concern." 譯文：在與你約見的來訪者交談時(shí)，要記住傾聽是交談的基礎(chǔ)。沒有比不斷被電話打擾更加令來訪者惱怒和羞辱的事了。你要告訴你的助理幫你接聽電話除非有特別緊急的事宜。如果你的電話系統(tǒng)包括"留言"功能，記得使用它。如果來訪者離題太遠(yuǎn)，你可以說："因?yàn)槲規(guī)追昼姾筮€有一個(gè)約會(huì)，我們還是討論我們最初談?wù)摰膯栴}吧。" 對(duì)外貿(mào)易常用語 （一） They mainly trade with Japanese firms. 他們主要和日本商行進(jìn)行貿(mào)易。 For the past five years, we have done a lot of trade with your company. 在過去的五年中，我們與貴國進(jìn)行了大量的貿(mào)易。 Our trade is conducted on the basis of equality. 我們是在平等的基礎(chǔ)上進(jìn)行貿(mào)易。 There has been a slowdown in the wool trade with you. 和你們的羊毛貿(mào)易已有所減少。 Our foreign trade is continuously expanding. 我們的對(duì)外貿(mào)易不斷發(fā)展。 Trade in leather has gone up (down) 3%. 皮革貿(mào)易上升（下降）了百分之三。 Trade in general is improving. 貿(mào)易情況正在好轉(zhuǎn)。 Our company mainly trades in arts and crafts. 我們公司主要經(jīng)營手工藝品。 They are well-known in trade circles. 他們?cè)谫Q(mào)易界很有名望。 We trade with people in all countries on the basis of equality and mutual benefit. 我們?cè)谄降然ダ幕A(chǔ)上和各國人民進(jìn)行貿(mào)易。 To respect the local custom of the buying country is one important aspect of China's foreign policy. 尊重買方國家的風(fēng)俗習(xí)慣是我國貿(mào)易政策的一個(gè)重要方面。 Our purpose is to explore the possibilities of developing trade with you. 我們的目的是和你們探討一下發(fā)展貿(mào)易的可能性。 Words and Phrases foreign trade 對(duì)外貿(mào)易 overseas trade 海外貿(mào)易 international trade 國際貿(mào)易 to trade with 和...進(jìn)行貿(mào)易 to do business in a moderate way 做生意穩(wěn)重 to do business in a sincere way 做生意誠懇 to make a deal 做一筆交易 deal 交易，經(jīng)營，處理，與...交往 to deal in 經(jīng)營，做生意 to explore the possibilities of 探討...的可能性 trade circles 貿(mào)易界 to handle 經(jīng)營某商品 to trade in 經(jīng)營某商品 business scope/frame 經(jīng)營范圍 trading firm/house 貿(mào)易行，商行 dream 發(fā)表于 2005-5-20 22:39 對(duì)外貿(mào)易常用語 （二） When could you introduce me to your sister company? 什么時(shí)候把貴公司的兄弟公司介紹給我們？ Would you please introduce us to some of the most reliable exporters of Chinese handicrafts? 請(qǐng)向我們推薦一些最可靠的中國手工藝品出口商，可以嗎？ If you are interested in dealing, with us in other products of our company, please inform us of your requirements as well as your banker's name and address. 如果你們有意經(jīng)營我公司其他產(chǎn)品，請(qǐng)告知你方要求及往來銀行的名稱和地址。 Because of the rapid development of our business in Asia, we think it's necessary to open a branch at the following address. 鑒于我們?cè)趤喼薜貐^(qū)業(yè)務(wù)的迅速發(fā)展，有必要在下列地點(diǎn)設(shè)立分公司。 We've often expressed our interest in investing in China. 我們一直對(duì)在中國投資很感興趣。 Our abundant resources and stable policy provide foreigners with the advantages they invest here. 我們豐富的資源和穩(wěn)定的政策為外商投資提供了有利條件。 Thank you for your manner of business cooperation. 我們對(duì)你們的合作態(tài)度非常滿意。 We have been working on expanding our scope of cooperation with China. 我們一直努力設(shè)法擴(kuò)大與中國的合作范圍。 We believe in long-term cooperation with China because we view the future as bright. 我們相信與中國長期合作的前途是光明的。 Words and Phrases trade prospects/outlook 貿(mào)易前景 trade cooperation 貿(mào)易合作 technological cooperation 技術(shù)合作 business cooperation 業(yè)務(wù)合作 cooperative relationship 合作關(guān)系 the scope of cooperation 合作范圍 Additional Words and Phrases trade fair 貿(mào)易展銷會(huì) trade show 貿(mào)易展覽 trade agreement 貿(mào)易協(xié)議 to establish arrangement 達(dá)成協(xié)議 to reach an agreement 達(dá)成協(xié)議 trade terms/clause 貿(mào)易條款 trade balance 貿(mào)易平衡 to conclude a business transaction 達(dá)成貿(mào)易交易 to work with 與...共事 business activities 經(jīng)濟(jì)活動(dòng) business house 商行；商號(hào) trading department/mechanics 貿(mào)易機(jī)構(gòu) trade association 貿(mào)易協(xié)會(huì) the foreign trade department 對(duì)外貿(mào)易部門 C.C.P.I.T.( China Council for the Promotion of International Trade)中國國際貿(mào)易促進(jìn)會(huì) Commercial Counselor's Office中國使館的商務(wù)處 Chamber of Commerce 商會(huì) trading partnership 經(jīng)營合伙人 foreign trade personnel 外貿(mào)工作者 trading center 貿(mào)易中心 trading market 貿(mào)易市場 對(duì)外貿(mào)易常用語 （三） We want to develop direct contact with Continental buyers for ourselves. 我們想為自己的公司同歐洲大陸的買主建立起直接的聯(lián)系。 We see that your firm specializes in Light Industrial Goods, and we are willing to establish business relationship with you. 得知貴公司專門經(jīng)營輕工業(yè)品，我們?cè)敢馀c貴公司建立業(yè)務(wù)關(guān)系。 We are one of the largest importers of Electric Goods in this city, and we wish to establish business relationship with you. 我們是此地最大的電器進(jìn)口商之一，愿意與你們建立業(yè)務(wù)關(guān)系。 We are willing to enter into business relationship with your company on the basis of equality and mutual benefit. 我們?cè)冈谄降然ダ幕A(chǔ)上與貴公司建立業(yè)務(wù)關(guān)系。 Our two countries have had trade relations for ten years. 我們兩國之間已經(jīng)有了10年的貿(mào)易關(guān)系。 We've never had any difficulties with our Chinese partners, and we'd like to make as many new contacts as we can. 和中國同行共事從來沒有什么困難，希望今后我們之間盡可能多地建立新的關(guān)系。 We have made a very good start in our business with Japan. 我們和日本在業(yè)務(wù)上有了良好的開端。 Our company is thinking of expanding its business relationship with China. 我公司想擴(kuò)大與中國的貿(mào)易關(guān)系。 As is known, we set great store by the trade relationship with the third world countries. 眾所周知，我們十分重視同第三世界國家的貿(mào)易關(guān)系。 We look forward to reactivating our business relationship. 我們盼望我們的業(yè)務(wù)關(guān)系重新活躍起來。 We shall welcome a chance to renew our friendly relationship. 很高興能有機(jī)會(huì)來恢復(fù)我們的友好關(guān)系。 We'll try our best to widen our business relationship with you. 我們將盡力擴(kuò)大同你們的貿(mào)易關(guān)系。 We're writing you in order to establish business relationship. 我們寫此信是為了與你方建立業(yè)務(wù)關(guān)系。 The arrangement will contribute to cement our pleasant relationship. 此項(xiàng)安排將有助于鞏固我們良好的關(guān)系。 We're willing to restore our business relationship. 我們希望能恢復(fù)貿(mào)易關(guān)系。 It will be advantageous if steps are taken to resume our business relationship on the basis of mutual benefit. 如果我們采取措施在互利的基礎(chǔ)上恢復(fù)業(yè)務(wù)關(guān)系，對(duì)我們都是有利的。 The depressed market results in the stagnation of trade. 市場蕭條導(dǎo)致貿(mào)易停滯。 We have been doing quite well in our business, we are willing to open an account with you. 我們的生意一直做得不錯(cuò)，希望能與你們建立帳戶往來關(guān)系。 Words and Phrases business association 業(yè)務(wù)聯(lián)系，交往 business connection 業(yè)務(wù)聯(lián)系 close relationship 密切的關(guān)系 closer ties 更密切的關(guān)系 to establish(enter into, set up)business relationship 建立業(yè)務(wù)關(guān)系 to continue business relationship 繼續(xù)業(yè)務(wù)關(guān)系 to present business relationship 保持業(yè)務(wù)關(guān)系 to improve business relationship 改善業(yè)務(wù)關(guān)系 to promote business relationship 促進(jìn)業(yè)務(wù)關(guān)系 to speed up business relationship 加快業(yè)務(wù)關(guān)系的發(fā)展 to enlarge (widen) business relationship 擴(kuò)大業(yè)務(wù)關(guān)系 to restore (resume) business relationship 恢復(fù)業(yè)務(wù)關(guān)系 to interrupt business relationship 中斷業(yè)務(wù)關(guān)系 to cement business relationship 鞏固業(yè)務(wù)關(guān)系 外貿(mào)易常用語 （四） Can we do a barter trade? 咱們能不能做一筆易貨貿(mào)易呢？ Is it still a direct barter trade? 這還算是一種直接的易貨貿(mào)易嗎？ If you agree to our proposal of a barter trade, we'll give you paper in exchange for your timber. 如果你方同意我們進(jìn)行易貨貿(mào)易的建議，我們將用紙與你們交換木材。 Shall we sign a triangle trade agreement? 我們訂一個(gè)三角貿(mào)易協(xié)議好嗎？ A triangle trade can be carried out among the three of us. 我們?nèi)娇蛇M(jìn)行三角貿(mào)易。 Compensation trade is, in fact, a kind of loan. 補(bǔ)償貿(mào)易實(shí)際上是一種信貸。 We may agree to do processing trade with you. 我們同意與你們進(jìn)行來料加工貿(mào)易。 If you're interested in leasing trade, please let us know. 如果你們有意做租賃貿(mào)易，請(qǐng)告訴我們。 We wonder whether you do counter trade. 我們不知道你們是否做抵償貿(mào)易。 Words and Phrases trade by commodities 商品貿(mào)易 visible trade 有形貿(mào)易 invisible trade 無形貿(mào)易 barter trade 易貨貿(mào)易 bilateral trade 雙邊貿(mào)易 triangle trade 三角貿(mào)易 multilateral trade 多邊貿(mào)易 counter trade 對(duì)銷貿(mào)易；抵償貿(mào)易 counter purchase 互購貿(mào)易 buy-back 回購貿(mào)易 compensation trade 補(bǔ)償貿(mào)易 processing trade 來料加工貿(mào)易 assembling trade 來料裝配貿(mào)易 leasing trade 租賃貿(mào)易 in exchange for 用...交換... trade agreement 貿(mào)易協(xié)議 dream 發(fā)表于 2005-5-20 22:40 出差常用商務(wù)用語 I can‘t miss the ten o‘clock train. I‘m going to Beijing on business. I‘m sure it‘s with the boss again this time. Nothing is more stressful than going on a business trip with our boss. They scheduled the negotiation at nine tomorrow morning. There‘re still several things that haven‘t been decided yet before the trip. Don‘t you think it a good thing for you to get out of the office for a couple of days? The train isn‘t crowded at all recently. Last time I went on a business trip with the boss I didn‘t even have enough to eat. The first thing you‘ll do is look for a comfortable hotel. You don‘t know how tight the schedule is for this business trip. Quite often we have to play host to them though it‘s their home ground. Nothing‘s been decided yet. Why going there in such a hurry? The company is sometimes very cheap on the travel expenses. I like to take an accasional business trip for a change. On this trip I have to visit several important customers. We always discuss business matters. It‘s boring. Every time I‘m back, I have to write a detailed report of the business trip. Sometimes you arrive there around two or three o‘clock in the morning. Business trip is tiring to me. She always gets some presents for other people in the office when she‘s back from a business trip. 常用商務(wù)談判對(duì)話－介紹篇 (1) A: I don’t believe we’ve met. B: No, I don’t think we have. A: My name is Chen Sung-lim. B: How do you do? My name is Fred Smith. A: 我們以前沒有見過吧？ B：我想沒有。 A：我叫陳松林。 B：您好，我是弗雷德•史蜜斯。 (2) A: Here’s my name card. B: And here’s mine. A: It’s nice to finally meet you. B: And I’m glad to meet you, too. A: 這是我的名片。 B: 這是我的。 A: 很高興終于與你見面了。 B: 我也很高興見到你。 (3) A: Is that the office manager over there? B: Yes, it is, A: I haven’t met him yet. B: I’ll introduce him to you . A:在那邊的那位是經(jīng)理吧？ B:是啊。 A:我還沒見過他。 B:那么，我來介紹你認(rèn)識(shí)。 (4) A: Do you have a calling card ? B: Yes , right here. A: Here’s one of mine. B: Thanks. A:您有名片嗎？ B:有的，就在這兒。 A:喏，這是我的。 B:謝謝。 (5) A: Will you introduce me to the new purchasing agent? B: Haven’t you met yet? A: No, we haven’t. B: I’ll be glad to do it. A:請(qǐng)?zhí)嫖乙樾聛碡?fù)責(zé)采購的人好嗎？ B:你們還沒見面嗎？ A:嗯，沒有。 B:我樂意為你們介紹。 (6) A: I’ll call you next week. B: Do you know my number? A: No, I don’t. B: It’s right here on my card. A:我下個(gè)星期會(huì)打電話給你。 B:你知道我的號(hào)碼嗎？ A:不知道。 B:就在我的名片上。 (7) A: Have we been introduced? B: No, I don’t think we have been. A: My name is Wong. B: And I’m Jack Smith. A:對(duì)不起，我們彼此介紹過了嗎？ B:不，我想沒有。 A:我姓王。 B:我叫杰克•史密斯。 (8) A: Is this Mr. Jones? B: Yes, that’s right. A: I’m just calling to introduce myself. My name is Tang. B: I’m glad to meet you, Mr. Tang. A:是瓊斯先生嗎？ B:是的。 A:我打電話是向您作自我介紹，我姓唐。 B:很高興認(rèn)識(shí)你，唐先生。 (9) A: I have a letter of introduction here. B: Your name, please？ A: It’s David Chou. B: Oh, yes, Mr. Chou. We’ve been looking forward to this. A:我這兒有一封介紹信。 B:請(qǐng)問貴姓大名？ A:周大衛(wèi)。 B:啊，周先生，我們一直在等著您來。 (10) A: I’ll call you if you give me a name card. B: I’m sorry, but I don’t have any with me now. A: Just tell me your number, in that case. B: It’s 322-5879. A:給我一張名片吧,我會(huì)打電話給你.。 B:真抱歉,我現(xiàn)在身上沒帶。 A:這樣子，那就告訴我你的電話號(hào)碼好了。 B:322-5879。 waterwen 發(fā)表于 2005-7-26 22:30 謝謝 linmin155 發(fā)表于 2005-7-27 17:44 謝謝樓主￣￣還有沒？！ windymouse 發(fā)表于 2005-8-2 17:42 xieixe kissu 發(fā)表于 2005-8-5 21:30 Tks a lot! LioN123K 發(fā)表于 2005-10-8 19:16 Thank you very much,do you have any more? grace139 發(fā)表于 2005-10-26 21:28 Thanks your very much! mary830521 發(fā)表于 2005-10-28 12:30 ～ 謝謝～～ nancyfifi 發(fā)表于 2005-11-4 11:12 非常感謝樓主! 悠悠99 發(fā)表于 2005-11-7 09:42 我頂 wellion 發(fā)表于 2005-11-11 08:26 支持！謝謝～ 小海螺 發(fā)表于 2005-11-13 19:47 頂！ michelle 發(fā)表于 2005-12-2 10:33 太感謝了 michelle 發(fā)表于 2005-12-2 10:50 太感謝了 herong0306 發(fā)表于 2006-1-1 00:23 好帖 yunonline 發(fā)表于 2006-1-6 20:47 商務(wù)英語口語技巧 相互介紹認(rèn)識(shí) Business etiquette There are some general rules for introductions: 1. A man is always introduced to a woman. 2. A young person is always introduced to an older person. 3. A less important is always introduced to a more important person. 譯文：相互介紹認(rèn)識(shí)有如下基本原則： 1. 男士通常會(huì)介紹給女士。 2. 年輕人介紹給年齡大的人。 3. 地位不太高的人介紹給地位高一些的人。 When a client is coming for business purpose, the host should stand up and receive the guest, offer a chair and a cup of coffee, he shouldn't sit down until the guest takes a seat. When the guest rises to leave, the host should go with him as far as the door of the office or the elevator. The executive doesn't rise for his secretary or coworkers in the office. 譯文：如果客戶是為商務(wù)目的而來，主人要起身接待客人，給他讓一個(gè)座位并且倒上一杯咖啡，在客人落座之前主人不能坐下。當(dāng)客人起身告辭時(shí)，主人需將客人送到門口或者電梯口。而高級(jí)經(jīng)理則不需為秘書或者辦公室同事站起來。 A handshake can create a feeling of immediate friendliness of instant irritation between two strangers. The proper handshake is brief, but there should be firmness and warmth in the clasp. It should always be accompanied by a direct look into the eyes of the person your shake your hand with. 譯文：握手可以使本來陌生的兩個(gè)人馬上建立起友誼。正確的握手要迅捷，但是在握手的瞬間應(yīng)有力度并且充滿熱情。在握手的同時(shí)要目光直視對(duì)方。 While speaking with a visitor during an appointment,you should bear in mind that listening is as essential as talking. Nothing is more irritating and insulting to a visitor to have an appointment interrupted by continual phone calls. You need instruct your assistant to hold all calls except emergencies until the end of your appointment. If your phone system includes a "message taking" feature, be sure to make use them. If the caller is veering too far away from the subject, you might say: "Since I have another appointment in a few minutes, I'd like to discuss our primary concern." 譯文：在與你約見的來訪者交談時(shí)，要記住傾聽是交談的基礎(chǔ)。沒有比不斷被電話打擾更加令來訪者惱怒和羞辱的事了。你要告訴你的助理幫你接聽電話除非有特別緊急的事宜。如果你的電話系統(tǒng)包括"留言"功能，記得使用它。如果來訪者離題太遠(yuǎn)，你可以說："因?yàn)槲規(guī)追昼姾筮€有一個(gè)約會(huì)，我們還是討論我們最初談?wù)摰膯栴}吧。" 對(duì)外貿(mào)易常用語 （一） They mainly trade with Japanese firms. 他們主要和日本商行進(jìn)行貿(mào)易。 For the past five years, we have done a lot of trade with your company. 在過去的五年中，我們與貴國進(jìn)行了大量的貿(mào)易。 Our trade is conducted on the basis of equality. 我們是在平等的基礎(chǔ)上進(jìn)行貿(mào)易。 There has been a slowdown in the wool trade with you. 和你們的羊毛貿(mào)易已有所減少。 Our foreign trade is continuously expanding. 我們的對(duì)外貿(mào)易不斷發(fā)展。 Trade in leather has gone up (down) 3%. 皮革貿(mào)易上升（下降）了百分之三。 Trade in general is improving. 貿(mào)易情況正在好轉(zhuǎn)。 Our company mainly trades in arts and crafts. 我們公司主要經(jīng)營手工藝品。 They are well-known in trade circles. 他們?cè)谫Q(mào)易界很有名望。 We trade with people in all countries on the basis of equality and mutual benefit. 我們?cè)谄降然ダ幕A(chǔ)上和各國人民進(jìn)行貿(mào)易。 To respect the local custom of the buying country is one important aspect of China's foreign policy. 尊重買方國家的風(fēng)俗習(xí)慣是我國貿(mào)易政策的一個(gè)重要方面。 Our purpose is to explore the possibilities of developing trade with you. 我們的目的是和你們探討一下發(fā)展貿(mào)易的可能性。 Words and Phrases foreign trade 對(duì)外貿(mào)易 overseas trade 海外貿(mào)易 international trade 國際貿(mào)易 to trade with 和...進(jìn)行貿(mào)易 to do business in a moderate way 做生意穩(wěn)重 to do business in a sincere way 做生意誠懇 to make a deal 做一筆交易 deal 交易，經(jīng)營，處理，與...交往 to deal in 經(jīng)營，做生意 to explore the possibilities of 探討...的可能性 trade circles 貿(mào)易界 to handle 經(jīng)營某商品 to trade in 經(jīng)營某商品 business scope/frame 經(jīng)營范圍 trading firm/house 貿(mào)易行，商行