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寫(xiě)完全文要寫(xiě)落款:sincerely加上逗號(hào)然后再在一行的開(kāi)寫(xiě)上你的名字 名字就是自己的英文名(如果對(duì)方已經(jīng)知道你的英文名字)如果給陌生的外國(guó)人發(fā)郵件的話(huà),就是名字的拼音。比如張小明就是Xiaoming Zhang 另外郵件的名稱(chēng)一定改
英文商務(wù)郵件格式范文一 Dear Mr. Jones:We have received your letter of 9th April showing your interest in our complete product information.Our product lines mainly include high quality te_tile products. To give
1、E-mail一般使用非正式的文體,因此正文(Body)前的稱(chēng)呼(Salutation)通常無(wú)須使用諸如Dear Mr. John之類(lèi)的表達(dá)。在同輩的親朋好友或同事間可以直呼其名,但對(duì)長(zhǎng)輩或上級(jí)最好使用頭銜加上姓。YES:Tommy,或者M(jìn)r. Smith。 2、稱(chēng)呼和正文
We have received your email of ① (對(duì)方郵件日期),and we regret to know that the short delivery of ② (貨物短缺數(shù)量) of shipment against the order ③ (訂單編號(hào)).We are quite sorry for ④ (致歉事宜).A
1. Landing the First Communication: Introduction Email to Potential Clients敲定第一次溝通:向潛在客戶(hù)發(fā)送電子郵件這封電子郵件用來(lái)介紹公司情況,關(guān)鍵是建立你在客戶(hù)心中專(zhuān)業(yè)的形象,并且提出溝通的邀請(qǐng)。Hi [Prospect],We’re a Y com
史上最全的外貿(mào)基本英文郵件模版
當(dāng)然,如果客戶(hù)的詢(xún)盤(pán)信息十分詳細(xì),但是報(bào)價(jià)單發(fā)過(guò)去之后依舊沒(méi)有結(jié)果,那就找到契機(jī)聯(lián)系客戶(hù),從價(jià)格、品牌等各種優(yōu)勢(shì)打動(dòng)他們交流。NO2、找準(zhǔn)契機(jī)1、報(bào)價(jià)有效期。在發(fā)給客戶(hù)的報(bào)價(jià)單有效期到期之前,最后幾天,借著有效期的
雖然客戶(hù)沒(méi)有回復(fù),但是可以跟蹤一下客戶(hù)是否打開(kāi)郵件,是否點(diǎn)擊郵件里的某個(gè)產(chǎn)品鏈接,是否過(guò)來(lái)訪問(wèn)你的網(wǎng)站等等。這些都有相應(yīng)的工具,用起來(lái)就可以了。需要系統(tǒng)化搭建外貿(mào)開(kāi)發(fā)SOP體系,可以關(guān)注【笨鳥(niǎo)社交】【socialarks】。希
2一定要在郵件中簡(jiǎn)單說(shuō)明自己是哪家公司的,是做什么產(chǎn)品的。3明確說(shuō)明自己什么時(shí)候給客戶(hù)報(bào)過(guò)關(guān)于什么產(chǎn)品的價(jià)格。4詢(xún)問(wèn)客戶(hù)對(duì)于產(chǎn)品報(bào)價(jià)有何意見(jiàn)。5告知客戶(hù)如果有任何反饋請(qǐng)及時(shí)告知。6最后不要忘記在最下方加上自己的簽名。
1. 你在報(bào)價(jià)前了解客戶(hù)的情況了嗎?你了解他的公司名、網(wǎng)址、所在地、公司運(yùn)營(yíng)方式。如果你不了解,只是充滿(mǎn)希望地給他發(fā)了一份詳盡的報(bào)價(jià),在沒(méi)得到回復(fù)后無(wú)端地打擊自己,而且也沒(méi)有找到原因,長(zhǎng)此以往,也許你的自信心
外貿(mào)業(yè)務(wù)員如何跟進(jìn)客戶(hù)郵件?報(bào)過(guò)去價(jià)格,沒(méi)有回音
甭說(shuō)你口頭報(bào)價(jià), 還是大概的, 就算是你拿著廠子報(bào)價(jià)單給他看了, 也會(huì)有客戶(hù)說(shuō)你們廠不真誠(chéng)的, 這連手段都算不上, 就是正常談判手段而已. 不要覺(jué)得自己跑業(yè)務(wù)就是求著他買(mǎi)貨就得顯得自己低他一等, 這都沒(méi)必要
注重實(shí)效性,追蹤不要間隔太長(zhǎng)。2:聯(lián)系的目的:嘗試建立親密的個(gè)人關(guān)系,實(shí)施關(guān)系營(yíng)銷(xiāo)。3:鼓勵(lì)客戶(hù)說(shuō)出他們的疑慮,不要輕易向客戶(hù)許諾。經(jīng)常向客戶(hù)通報(bào)市場(chǎng)和公司的利好信息。4:每一次追蹤情況都要詳細(xì)記錄在案。在客戶(hù)
首先看你做的是什么市場(chǎng)、什么產(chǎn)品、客戶(hù)是否靠譜,比如印巴等等這之類(lèi)的市場(chǎng),百分之90的報(bào)價(jià)都是沒(méi)有后續(xù)的,所以不必太在意,老板問(wèn)了就說(shuō)已經(jīng)催了倆次,客戶(hù)那邊還在考慮。找產(chǎn)品一定要分輕重緩急,這就要基于你對(duì)產(chǎn)品和
聽(tīng)到客戶(hù)要走,首先感到很遺憾。 但是友好提醒一下,如果跟你的報(bào)價(jià)相差不大才是合理的,如果相差太多,需要小心一下,是否是“低價(jià)陷阱”。 要從個(gè)方面考察一下賣(mài)家的實(shí)力(可以略微表述一下自己公司的實(shí)力)。 希望以后
回復(fù)他有問(wèn)題隨時(shí)聯(lián)系你 然后設(shè)定一個(gè)時(shí)間 到時(shí)候隨便找點(diǎn)話(huà)題 再給他發(fā)個(gè)郵件什么的 比如說(shuō)由于匯率變動(dòng)啊 價(jià)格有調(diào)整啊 給你報(bào)個(gè)最新價(jià)格什么的 這樣的回復(fù) 也可能是真的在評(píng)估 也可能只是老外在探價(jià)格 祝好運(yùn)吧
外貿(mào)問(wèn)題 我給客戶(hù)報(bào)價(jià)了,然后今天發(fā)了一封跟蹤,客戶(hù)回說(shuō)還在評(píng),估我該怎么回
外貿(mào)開(kāi)發(fā)信全攻略:奧道中國(guó)為您詳細(xì)講解外貿(mào)開(kāi)發(fā)信如何寫(xiě)、如何回復(fù)、如何提高成功率三步走,為您開(kāi)發(fā)潛在客戶(hù)增加了籌碼。以下將一一分析: 外貿(mào)開(kāi)發(fā)信如何寫(xiě) 外貿(mào)開(kāi)發(fā)信并不要求您使用華麗優(yōu)美的詞句。您需要做的就是,用簡(jiǎn)單樸實(shí)的語(yǔ)言
郵件回復(fù)模板推薦 Dear xx:(用戶(hù)名稱(chēng),建議不要用client或者friend,直接加客戶(hù)名稱(chēng),避免群發(fā)詞)I am xx from xx , mannufacture of xxxxx for more than xx years.Glad to learn you're on the market of XXX
一、郵件標(biāo)題只能是客戶(hù)求購(gòu)的產(chǎn)品名稱(chēng),而不要加其它的任何多余語(yǔ)言。這樣,客戶(hù)打開(kāi)你郵件的可能性一般可達(dá)到100%;二、開(kāi)頭語(yǔ)簡(jiǎn)潔帶過(guò)證明你是專(zhuān)業(yè)而老練的商人,可立即拉近與客戶(hù)的距離,而對(duì)商人來(lái)說(shuō)過(guò)多的寒喧實(shí)在是多
外貿(mào)郵件想要吸引更多客戶(hù)回復(fù),首先郵件的標(biāo)題就要有足夠的吸引力,這樣才能讓客戶(hù)有興趣打開(kāi)閱讀你的郵件。郵件內(nèi)容要主要簡(jiǎn)潔明了,突出重點(diǎn),這樣只有找準(zhǔn)了客戶(hù),讓客戶(hù)回復(fù)的概率會(huì)提高很多
明智地選擇你的目標(biāo)客戶(hù)。如果你有合適的目標(biāo)人群,那么你可以通過(guò)簡(jiǎn)單的電子郵件做很多事情。在發(fā)送電子郵件之前,不要忽視前期徹底研究理想客戶(hù)的工作。7. An email to schedule a sales call. / 通過(guò)一封電子郵件安排銷(xiāo)售
如果可以的話(huà)把包裝發(fā)貨過(guò)程圖片和認(rèn)證證書(shū)、獨(dú)有產(chǎn)品照片做成PDF分別用郵件發(fā)過(guò)去,那么這妥妥是一個(gè)mail group了,絕對(duì)能打動(dòng)客戶(hù)。 轉(zhuǎn)載請(qǐng)注明:崔德博客»外貿(mào)報(bào)價(jià)郵件怎么寫(xiě)能提高客戶(hù)回復(fù)率
外貿(mào)報(bào)價(jià)郵件怎么寫(xiě)能提高客戶(hù)回復(fù)率
(1)郵件主題最好有公司名字等,比如公司名字是E_PORT,行業(yè)是PLASTIC,這封郵件的內(nèi)容是給一款產(chǎn)品報(bào)價(jià),那么主題可以寫(xiě)E_port Plastic/quotation of item A. 這樣有一個(gè)好處,可以方便客戶(hù)以及你自己以后查找給客戶(hù)的信息,對(duì)于來(lái)往郵件很多
1標(biāo)題很重要,要設(shè)置一個(gè)一目了然的標(biāo)題。2一定要在郵件中簡(jiǎn)單說(shuō)明自己是哪家公司的,是做什么產(chǎn)品的。3明確說(shuō)明自己什么時(shí)候給客戶(hù)報(bào)過(guò)關(guān)于什么產(chǎn)品的價(jià)格。4詢(xún)問(wèn)客戶(hù)對(duì)于產(chǎn)品報(bào)價(jià)有何意見(jiàn)。5告知客戶(hù)如果有任何反饋請(qǐng)及時(shí)告
那么我們?nèi)绾螌?xiě)郵件跟進(jìn)客戶(hù)的想法呢,看看下面的一些跟蹤外貿(mào)客戶(hù)郵件模板吧。一.打探客戶(hù)對(duì)報(bào)價(jià)的看法,先問(wèn)問(wèn)是否收到了郵件,然后說(shuō)收到回信后會(huì)盡量然客戶(hù)滿(mǎn)意,讓客戶(hù)舒服了,合作就可以談下去了。Dear Mr.MarkHope eve
4. 包括時(shí)間安排:如果需要回復(fù),請(qǐng)明確說(shuō)明日期和時(shí)間。如果向客戶(hù)索取信息,請(qǐng)準(zhǔn)確告訴他們需要什么以及何時(shí)需要。不要忘記告訴他們將如何處理這些數(shù)據(jù)。5. 著眼于未來(lái):不回復(fù)無(wú)需解釋?zhuān)魂P(guān)注未來(lái)的關(guān)系。1)提出建議后郵件跟
外貿(mào)行業(yè)報(bào)價(jià)后怎么跟進(jìn)客戶(hù)的郵件怎么寫(xiě)
當(dāng)客戶(hù)不回復(fù)你的回信的時(shí)候,我想問(wèn)幾個(gè)問(wèn)題: 1. 你在報(bào)價(jià)前了解客戶(hù)的情況了嗎?你了解他的公司名、網(wǎng)址、所在地、公司運(yùn)營(yíng)方式。如果你不了解,只是充滿(mǎn)希望地給他發(fā)了一份詳盡的報(bào)價(jià),在沒(méi)得到回復(fù)后無(wú)端地打擊自己,而且也沒(méi)有找到原因,長(zhǎng)此以往,也許你的自信心就沒(méi)了,你開(kāi)始懷疑公司的實(shí)力和自己的能力,更有可能放棄外貿(mào)這一行業(yè),這值得嗎? a. 這封詢(xún)盤(pán)很可能是競(jìng)爭(zhēng)對(duì)手探價(jià),如果他沒(méi)有給你網(wǎng)址和國(guó)外的電話(huà),郵件地址還是一個(gè)免費(fèi)的,你就不得先問(wèn)一問(wèn)了 b. 他是哪個(gè)國(guó)家的,公司實(shí)力如何,如果是尼日利亞的呢?你卻沒(méi)了解過(guò), c. 他是什么類(lèi)型的公司,是零售、系統(tǒng)集成、個(gè)人還是批發(fā)商?如果前幾種,他不回就讓他不回吧,省點(diǎn)時(shí)間嘆氣,找別的客戶(hù)去吧 2.報(bào)價(jià)前你了解他的需求了嗎? 很多的業(yè)務(wù)員害怕問(wèn)問(wèn)題,客戶(hù)要報(bào)價(jià)就老實(shí)地發(fā)了報(bào)價(jià),多的不敢問(wèn)了,害怕客戶(hù)生氣。其實(shí)沒(méi)什么好怕的,完全可以問(wèn)問(wèn)他,May I know the application of the product? 或者,Could you please introduce something about the project?或者,have you carried any products like this before? 。。。。選擇對(duì)的產(chǎn)品很重要!下面是一米軟件精準(zhǔn)外貿(mào)郵件開(kāi)發(fā)系統(tǒng),你可以了解一下 1,無(wú)需vpn獲取國(guó)外站點(diǎn) 一米獨(dú)有的VVPN技術(shù)使您不需要借助第三方的VPN即可直接獲取國(guó)外任意站點(diǎn)如Google等數(shù)據(jù),穩(wěn)定高效,保證獲取數(shù)據(jù)的實(shí)時(shí)性。 2,全球海量精準(zhǔn)客戶(hù)信息提取 可根據(jù)多個(gè)關(guān)鍵詞及郵箱類(lèi)型及公司后綴自動(dòng)組合提取全球多個(gè)主流搜索引擎及地區(qū)性搜索引擎精準(zhǔn)搜索結(jié)果。 3,深度分析提取客戶(hù)郵箱 智能矩陣算法模擬蜘蛛深度爬取結(jié)果頁(yè),獲取真實(shí)有效的客戶(hù)郵箱、電話(huà)等信息。 4,實(shí)用的有效性過(guò)濾 可以對(duì)獲取的郵箱進(jìn)行批量驗(yàn)證有效性,防止發(fā)送大量無(wú)效郵箱造成的損失,并可自動(dòng)過(guò)濾去重。 5,批量郵件發(fā)送 內(nèi)置郵件批量發(fā)送平臺(tái),可支持自定義郵箱smtp接口群發(fā)郵件。 6,批量小語(yǔ)種翻譯 自帶谷歌翻譯接口,可一鍵翻譯多個(gè)國(guó)家小語(yǔ)種。
6.詳細(xì),能夠提供給客戶(hù)非常詳細(xì)的資料,回答他的問(wèn)題,并將沒(méi)有問(wèn)到的問(wèn)題提出來(lái)。有時(shí)候你提出的問(wèn)題會(huì)讓客戶(hù)會(huì)覺(jué)得你很細(xì)心,很可靠而且非常專(zhuān)業(yè),當(dāng)然,詳細(xì)并不是說(shuō)一股腦兒將所有的東西都托盤(pán)而出,應(yīng)該學(xué)會(huì)在適當(dāng)?shù)臅r(shí)候談適當(dāng)?shù)氖虑椤?.有條理,能夠讓客戶(hù)清楚地明白郵件內(nèi)容,談完一件事再談另外一件事,混在一起回讓人頭暈的,很多時(shí)候,用1.2.3.4等標(biāo)出來(lái)你要說(shuō)的東西會(huì)非常有用,客戶(hù)很清楚就知道你要說(shuō)或者問(wèn)什么8.方式多樣,比如配合作圖說(shuō)明,照片說(shuō)明等,往往很多事情用語(yǔ)言很難說(shuō)清楚。但是如果給一張圖紙,或者一幅照片,那就一目了然,比如你說(shuō)如何玉樹(shù)臨風(fēng),說(shuō)再多什么用,來(lái)張圖片就明白了9.及時(shí),做到每天郵件當(dāng)天答復(fù),在收到郵件后應(yīng)該馬上整理出自己不能解決的技術(shù)問(wèn)題,及時(shí)提供給技術(shù)部門(mén)或者供應(yīng)商,要求他們?cè)谑裁磿r(shí)候給予詳細(xì)答復(fù),養(yǎng)成好習(xí)慣,在早上收到郵件后,整理出哪些需要詢(xún)問(wèn)技術(shù)人員或者供應(yīng)商的,將問(wèn)題給他們后,再來(lái)回復(fù)能夠回復(fù)的郵件。10.適時(shí)跟蹤,一般客戶(hù)都是同時(shí)詢(xún)問(wèn)很多供應(yīng)商,所以要適時(shí)提醒他你把他放在心里,并讓他知道你在等待,比如公司有了什么技術(shù)改進(jìn)或者新的產(chǎn)品開(kāi)發(fā),可以發(fā)送給很多客戶(hù),或許機(jī)會(huì)就在那里
給外國(guó)人發(fā)送外貿(mào)函電和報(bào)價(jià)單是個(gè)專(zhuān)業(yè)技術(shù)活,需要寫(xiě)信人具備外貿(mào)專(zhuān)業(yè)英語(yǔ),外貿(mào)專(zhuān)業(yè)術(shù)語(yǔ)和外貿(mào)專(zhuān)業(yè)的專(zhuān)業(yè)短語(yǔ),以及商品的專(zhuān)業(yè)知識(shí),還需要實(shí)踐工作經(jīng)驗(yàn),當(dāng)這些專(zhuān)業(yè)知識(shí)都齊備了,或許你發(fā)出的報(bào)價(jià)單的回復(fù)率就會(huì)高一些。 作為新手,不要對(duì)收信人的回復(fù)抱有太高的期望值,你可以以對(duì)方的立場(chǎng)設(shè)身處地的想一想,當(dāng)對(duì)方收到了一封用中國(guó)式英語(yǔ)寫(xiě)的,不專(zhuān)業(yè)的電子郵件時(shí),看了半天不知所云,你絕對(duì)無(wú)法答復(fù)。當(dāng)然報(bào)價(jià)單有其特殊性,如果價(jià)格太高,不符合目前的市場(chǎng)規(guī)律,外國(guó)客戶(hù)也不會(huì)浪費(fèi)時(shí)間,給你復(fù)函。
很多做外貿(mào)的人都有這種經(jīng)歷,發(fā)了很多郵件給國(guó)外客戶(hù),但是似乎都 “石沉大?!?。大部分業(yè)務(wù)員會(huì)滿(mǎn)腹疑問(wèn):“為什么我發(fā)的郵件,他們都不回呢?”“難道是我寫(xiě)的郵件太長(zhǎng)了?太短了?還是我的英語(yǔ)水平不夠好?”客戶(hù)不回郵件的情況,一般都會(huì)嚴(yán)重打擊業(yè)務(wù)員的信心。因此,作為一名業(yè)務(wù)員,良好的心態(tài)是非常關(guān)鍵的。 至于客戶(hù)不回郵件的原因,重點(diǎn)介紹一下針對(duì)不回郵件的客戶(hù)。 如果知道了客戶(hù)的名字和郵箱地址,發(fā)郵件過(guò)去,人家不一定會(huì)理我們。但是可以利用SKYPE搜索。即: 1. 輸入客戶(hù)的名字進(jìn)行搜索,再詳細(xì)查看我所聯(lián)系的客戶(hù)所在的國(guó)家。 2.輸入客戶(hù)的郵箱地址--一般情況下,客戶(hù)的郵箱都是利用公司名稱(chēng)申請(qǐng)郵箱的,所以這種搜索法概率會(huì)高一點(diǎn)。 3搜索到準(zhǔn)確的信息后,再添加他們。請(qǐng)求中會(huì)要求寫(xiě)自我介紹,那么就大概寫(xiě)一下我是誰(shuí),是哪個(gè)公司的,公司產(chǎn)品主要是哪些,簡(jiǎn)單地介紹一下。比如:“This is Lydia, from ×××(公司名稱(chēng))”,介紹時(shí)做什么產(chǎn)品的。不過(guò)以這種方法只能碰碰運(yùn)氣。有些客戶(hù)可能很久都不上SKYPE的,那樣他就沒(méi)辦法通過(guò)你的請(qǐng)求,也就不能跟他在SKYPE上進(jìn)一步聯(lián)系。 他們加了你的SKYPE后,你就直接問(wèn):“有沒(méi)有收到我×月×日發(fā)的郵件?”如果對(duì)方說(shuō)沒(méi)有的話(huà),那么你先跟他確認(rèn)一下郵箱地址是否正確,然后再發(fā)一次給他。如果有必要的話(huà),就利用SKYPE打電話(huà)給客戶(hù)-這樣打電話(huà)是免費(fèi)的,電話(huà)談話(huà)可以加深他對(duì)我的印象。呵呵,也有客戶(hù)會(huì)主動(dòng)打電話(huà)給你,問(wèn)候你啊,然后你就借機(jī)談你們公司產(chǎn)品的事情,這樣他就會(huì)向你詢(xún)價(jià)。如果你知道價(jià)格的,你就馬上報(bào)給他;如果沒(méi)法馬上告訴他的,你就說(shuō)“今天恐怕無(wú)法給你馬上回復(fù)報(bào)價(jià),但我明天會(huì)盡快回復(fù)你的?!边@樣既表示你已經(jīng)重視了他的問(wèn)題,又不耽誤事! 只要客戶(hù)肯加你為好友,那么你就有機(jī)會(huì)跟他進(jìn)一步交談。這樣機(jī)會(huì)更大一層。 當(dāng)然,這種方法只能供大家參考哦!如果客戶(hù)沒(méi)通過(guò)你的請(qǐng)求,那么也就沒(méi)轍,只能暗暗祈禱,哪天他上線(xiàn)了,看到你的請(qǐng)求,然后大發(fā)慈悲加你了。 網(wǎng)上外貿(mào)生意,可能外貿(mào)人員遇到最多的情況就是客戶(hù)不回復(fù),但在買(mǎi)方市場(chǎng)的今天卻又很正常,但如我們能改進(jìn)我們的聯(lián)系方法,回復(fù)率必增很多: 1.標(biāo)題醒目,直截了當(dāng)。郵件標(biāo)題只能是客戶(hù)求購(gòu)的產(chǎn)品名稱(chēng),而不要加其它的任何多余語(yǔ)言,這樣,客戶(hù)打開(kāi)你郵件的可能性會(huì)提高很多; 2.開(kāi)頭語(yǔ)簡(jiǎn)潔,減少寒暄。表明你是專(zhuān)業(yè)而老練的商人,可立即讓客戶(hù)產(chǎn)生信任感的距離,而對(duì)商人過(guò)多的寒喧會(huì)適得其反; 3.自我介紹,只講重點(diǎn)。時(shí)間就是金錢(qián),自我介紹不要超過(guò)兩句話(huà)。客戶(hù)對(duì)你的資料不會(huì)感興趣,而且有重點(diǎn)地自我介紹反而會(huì)在客戶(hù)眼中樹(shù)立自信、專(zhuān)業(yè)的印象,這種印象對(duì)你來(lái)說(shuō)是非常重要的。 4.開(kāi)門(mén)見(jiàn)山,認(rèn)真報(bào)價(jià)??蛻?hù)最關(guān)心的就是產(chǎn)品質(zhì)量與價(jià)格,所以簡(jiǎn)潔的開(kāi)頭后,便開(kāi)始報(bào)價(jià),證明你的專(zhuān)業(yè)性和誠(chéng)意。而且也側(cè)面表明雙方都不想浪費(fèi)時(shí)間, 只想踏實(shí)把生意做成;報(bào)價(jià)過(guò)程中,切忌胡亂報(bào)價(jià)。就是說(shuō)你的報(bào)價(jià)要是實(shí)價(jià),否則會(huì)給人不專(zhuān)業(yè)的感覺(jué),甚至?xí)档托湃味取A硗?,不要怕客?hù)的規(guī)格不全,就不報(bào)價(jià),而去詢(xún)問(wèn)??梢栽囂叫缘膱?bào),比如說(shuō),將與客戶(hù)描述相近的規(guī)格報(bào)過(guò)去,如果不符要求,客戶(hù)會(huì)發(fā)來(lái)詳細(xì)的規(guī)格。 5.注意細(xì)節(jié)、防止隔離。聯(lián)系客戶(hù),如果客戶(hù)沒(méi)有再詢(xún)盤(pán)時(shí)提出要求圖片,那就不要附加圖片,以免被刪或被國(guó)外反垃圾郵件軟件攔截;另外最好用hotmail等國(guó)外的郵件服務(wù)器發(fā)送,以免被國(guó)外防火墻隔離。 總之,要明確你的目的--最終成交,一切行為和細(xì)節(jié)都要圍繞這個(gè)目的去執(zhí)行。真誠(chéng)和簡(jiǎn)潔,不僅外商喜歡,又能縮短成交的周期,大家何樂(lè)何不為呢? 針對(duì)客人不回復(fù)郵件的問(wèn)題,請(qǐng)看下面的建議: 1.首先自己確認(rèn)每個(gè)郵件的內(nèi)容是否回復(fù)的完整,是否按客人的要求在回復(fù),是否及時(shí)回復(fù) 的,是否發(fā)送成功.一般企業(yè)郵箱或則公司郵箱都可以設(shè)置回執(zhí)的.或則你也可以采用用兩個(gè)郵件同時(shí)發(fā)送以確保發(fā)送成功.如果怕用自己私人郵箱老板不高興的 話(huà),可以把這些反映給領(lǐng)導(dǎo),看看他的建議啊.2. 有時(shí)候客人沒(méi)及時(shí)回復(fù)郵件,可能是因?yàn)榭腿顺霾盍?或則客人去TRAVEL了,或則其他私人原因沒(méi)及時(shí)通知回復(fù)這多正常的. 不要找急,堅(jiān)持定期發(fā)郵件聯(lián)系,如果客人真的需要產(chǎn)品,他以后回聯(lián)系的.3. 不是每個(gè)客人發(fā)的詢(xún)盤(pán),都是真的想采購(gòu)的,在會(huì)客人郵件前,先對(duì)客人的詢(xún)盤(pán)內(nèi)容進(jìn)行分析評(píng)估,有很多客人多是索取樣板型,或則同行索取信息,或則其相關(guān)技術(shù)人員索取技術(shù)信息型的,這些郵件可能他們很少會(huì)即使回復(fù)在達(dá)到他們的相關(guān)目的后.4.平時(shí)注意多提高完善自己的郵件的專(zhuān)業(yè)性,把客人郵件進(jìn)行分類(lèi),并堅(jiān)持對(duì)些目標(biāo)客人聯(lián)系,相信會(huì)有好的結(jié)果的.5.你才做了半個(gè)月呢,其實(shí)一般剛開(kāi)始做外貿(mào)1-6個(gè)月接到第一個(gè)單都很正常的,不要否認(rèn)自己的努力.堅(jiān)持聯(lián)系,多提供自己對(duì)產(chǎn)品的熟悉專(zhuān)業(yè),慢慢就好了.6.平時(shí)遇到這些問(wèn)題,也可以和相關(guān)同事或則領(lǐng)導(dǎo)反饋溝通,也可以有很大的收獲,畢竟他們是有經(jīng)驗(yàn)的.7.檢查下你們的郵件系統(tǒng),應(yīng)該是用企業(yè)郵箱發(fā)的吧?你得確定每封回復(fù)信息是否發(fā)送成功了,保險(xiǎn)的辦法就是同另外一個(gè)郵箱地址再發(fā)送一遍,順便問(wèn)他是否收到了你的郵件.8.回復(fù)郵件要及時(shí),對(duì)于沒(méi)有及時(shí)回復(fù)的國(guó)外客戶(hù),最好是在他發(fā)郵件的相同時(shí)間段回復(fù)過(guò)去,這時(shí)候?qū)Ψ胶芸赡芴幱诠ぷ鲿r(shí)間.9.客人遲遲沒(méi)有下文,還有一個(gè)原因,他們可能在等待目標(biāo)客戶(hù)的進(jìn)一步確認(rèn),而確認(rèn)需要時(shí)間,所以我們不要著急.定期與其保持聯(lián)系,尤其是告訴對(duì)方我們的新產(chǎn)品研發(fā)情況,期待雙方的合作.10.客人沒(méi)有回復(fù)還有一個(gè)原因,可能他同時(shí)也詢(xún)問(wèn)了其他的供應(yīng)商,或者他們的報(bào)價(jià)更讓他覺(jué)得容易接受吧.如果經(jīng)過(guò)你的試探是這種情況的話(huà),你可以向客戶(hù)接受你們產(chǎn)品的獨(dú)特賣(mài)點(diǎn),比如質(zhì)量上盛.交期短,服務(wù)一流等等.相信真正的買(mǎi)家是會(huì)被你們的獨(dú)特賣(mài)點(diǎn)吸引的.
隨著互聯(lián)網(wǎng)應(yīng)用的不斷深入,電子郵件已經(jīng)成為人們?nèi)粘I钪胁豢苫蛉钡囊徊糠?那么你知道 外貿(mào)英語(yǔ) 郵件怎么寫(xiě)嗎?下面我就和大家分享外貿(mào)英語(yǔ)郵件格式,來(lái)欣賞一下吧。 外貿(mào)英語(yǔ)郵件格式一 Dear purchasing manager, Hello,this Lily Lee from ___ company,our company is a professional __ manufacturer with years‘s e_perience.so we want to avail ourselves of opportunity establishing business relation with you. Please link our company web site:………….if you want to know more about our product.By the way,free sample are available. Thank you in advance! Best regards! ___ Company name: Tel:……. Fa_:……. MSN:………. Skype:……….. 外貿(mào)英語(yǔ)郵件格式二 Subject: Ask for your Help Dear Ms. Schaeffer: In our continued efforts to provide quality service and merchandise to valued clients like you, we would like your help in answering the attached survey. Each year we review our service and merchandise in order to meet our clients' needs. The client survey plays a major role in determining how we improve services and which line of goods we concentrate sales on ne_t year. By answering our survey, you will help us know how to serve you better. Also, as a gesture of our appreciation, we will send you a 10%-off voucher to use on your ne_t order with us. Could you please send back the survey with your comments on it before ne_t Friday? We understand you are very busy and appreciate your willingness to take the time to help us serve our clients better. Your comments are highly valued. Thank you. Sincerely yours, Sandy Fei Customer Service Manager 外貿(mào)英語(yǔ)郵件格式三 Hi Sir/Madam, Glad to hear that you’re on the market for furniture,we specialize in this field for 14 years,with the strength of ERU&USA ANTIQUE FURNITURE,with good quality and pretty competitive price. Also we have our own professional designers to meet any of your requirements. Should you have any questions,call me,let’s talk details. Best regards! Leon 外貿(mào)英語(yǔ)郵件格式 范文 相關(guān) 文章 : ★ 外貿(mào)英語(yǔ)郵件格式范文 ★ 英文外貿(mào)郵件范文 ★ 外貿(mào)英語(yǔ)郵件建議全套 ★ 商務(wù)英語(yǔ)memo范文 ★ 商務(wù)英語(yǔ)report范文 ★ 回復(fù)客戶(hù)詢(xún)盤(pán)英文范文 ★ 給客戶(hù)發(fā)英文郵件范文 ★ 報(bào)價(jià)外貿(mào)郵件范文6篇 ★ 外貿(mào)英語(yǔ)口語(yǔ) ★ 外貿(mào)還價(jià)英文范文
外貿(mào)郵件怎么發(fā)? 下面是我為你整理的外貿(mào)郵件范文,希望對(duì)你有用! 外貿(mào)郵件范文1 主動(dòng)跟新買(mǎi)家建立聯(lián)系 Dear Mr. Jones: We understand from your information posted on Alibaba.com that you are in the market for textiles. We would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future. We are a joint venture specializing in the manufacture and export of textiles. We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction at Http://www.howseek.com which includes our latest product line. Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements. We look forward to receiving your enquires soon. Sincerely, John Roberts 對(duì)新買(mǎi)家要求建立業(yè)務(wù)聯(lián)系的回復(fù) Dear Mr. Jones: We have received your letter of 9th April showing your interest in our complete product information. Our product lines mainly include high quality textile products. To give you a general idea of the various kinds of textiles now available for export, we have enclosed a catalogue and a price list. You may also visit our online company introduction at Http://www.howseek.com which includes our latest product line. We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future. Sincerely,. 向老客戶(hù)介紹公司新的產(chǎn)品信息 Dear Mr. Jones: We have refreshed our online catalog at http://www.howseek.com, and now it covers the latest new products, which are now available from stock. We believe that you will find some attractive additions to our product line. Once you have had time to study the supplement, please let us know if you would like to take the matter further. We would be very happy to send samples to you for close inspection. We will keep you informed on our progress and look forward to hearing from you. Sincerely, 回復(fù)對(duì)某個(gè)產(chǎn)品的查詢(xún) Dear Mr. Jones: Thank you for your inquiry of 16 March. We are pleased to hear that you are interested in our product "toaster". We've enclosed the photo and detailed information of the product for your reference: Product: toaster Specification: xxxxxxxxxxxxxxx Package: 1pcs/box Price: 10usd/pcs Payment: L/C For purchase quantities over 1,000pcs of individual items we would allow you a discount of 1%. Payment is to be made by irrevocable L.C at sight. We look forward to receiving your first order. Sincerely, 無(wú)法提供對(duì)方查詢(xún)中所要求的產(chǎn)品時(shí) Dear Mr. Jones: Thank you for your enquiry of 12 March cate 9 cable. We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to excessive demand. We would, however, like to take this opportunity to offer the following material as a close substitute: Cate 5, US$__ per meter FOB Shanghai, including your commission 2%. Please visit our catalog at http://www.xxxxxxxxx.com for more information on this item. If you find the product acceptable, please email us as soon as possible. Sincerely, 查詢(xún)對(duì)方公司的產(chǎn)品 Dear Sir or Madam: We know that you are exporters of textile fabrics. We would like you to send us details of your various ranges, including colors and prices, and also samples of the different qualities of material used. We are volume dealers in textiles and believe there is a promising market in our area for moderately priced goods of this kind mentioned. When quoting, please state your terms of payment and discount you would allow on purchases of quantities of not less than 1000 meters of individual items. Prices quoted should include insurance and freight to San Francisco. Sincerely, 外貿(mào)郵件范文2 作為買(mǎi)家,認(rèn)為對(duì)方報(bào)價(jià)太高 Dear Mr. Jones, We acknowledge receipt of both your offer of May 6 and the samples of Men's Shirts, and thank you for these. While appreciating the good quality of your shirts, we find your price is rather too high for the market we wish to supply. We have also to point out that the Men's Shirts are available in our market from several European manufacturers, all of them are at prices from 10% to 15% below the price you quoted.Such being the case, we have to ask you to consider if you can make reduction in your price, say 10%.As our order would be worth around US$50,000, you may think it worthwhile to make a concession. We are looking forward to your reply, Sincerely, 要求對(duì)方開(kāi)立信用證 Dear Mr. Jones: With reference to the 4,000 dozen shirts under our Sales Confirmation No.SX260, we wish to draw your attention to the fact that the date of delivery is approaching but up to the present we have not received the covering L/C. Please do you utmost to expedite its establishment so that we may execute the order within the prescribed time. In order to avoid subsequent amendments, please see to it that the L/C stipulations are in exact accordance with the terms of the contract. We look forward to receiving your favorable response at an early date. Sincerely, 因?qū)Ψ轿茨苋缙谛庞米C而交涉 Dear Mr. Jones: With reference to our Sales Confirmation No.825 dated August 10, 2002, we regret to say that your letter of credit has not yet reached us up to the time of writing. This has caused us much inconvenience as we have already made preparations for shipment according to the stipulations of the said Sales Confirmation. You must be aware that the terms and conditions of a contract once signed should be strictly observed, failure to abide by them will mean violation of contract. If you refer to our Sales Confirmation, you will see the clause reading: "The Buyer shall establish the covering Letter of Credit before 30th August, 2002, failing which the Seller reserves the right to rescind the contract without further notice." The goods you ordered have been ready for quite some time and the demand of late has been so great that we find it hard to keep them for you any longer. However, in consideration of our friendly business relations, we are prepared to wait for your L/C, which must reach us not later than October 5, 2002. If we again fail to receive your L/C in time, we shall cancel our Sales Confirmation and ask you to refund to us the storage charges we have paid on your behalf. Your cooperation in this respect will be appreciated. Sincerely, 外貿(mào)郵件范文3 拒絕對(duì)方做獨(dú)家代理商的要求 Dear Mr. Jones: Thank you for your letter of 15th September. As we are now only at the get-acquainted stage, we feel it is too early to take into consideration the matter of sole agency. In our opinion, it would be better for both of us to try out a period of cooperation to see how things go. Also, it would be necessary for you to test the marketability of our products at your end and to continue your efforts in building a larger turnover to justify the sole agency arrangement. We enclose our latest pricelist covering all the products we handle within the framework of your specialized lines. We look forward to hearing from you. Sincerely, 處理對(duì)貨損的投訴 Dear Mr. Jones: We have received your letter of 18th July, informing us that the sewing machines we shipped to you arrived in a damaged condition on account of imperfectness of our packing. Upon receipt of your letter, we have given this matter our immediate attention. We have studied your surveyor's report very carefully. We are convinced that the present damage was due to extraordinary circumstances under which they were transported to you. We are therefore not responsible for the damage; but as we do not think that it would be fair to have you bear the loss alone, we suggest that the loss be divided between both of us, to which we hope you will agree. Sincerely,


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