客戶收到外貿(mào)業(yè)務員發(fā)過來的電子郵件時，首先注意到的就是外貿(mào)郵件的主題。如果外貿(mào)主題寫的好，就能夠在極短的時間內(nèi)吸引客戶的注意力，促使客戶能夠閱讀完整篇郵件。想要寫好一封電子郵件，主題是關鍵，上面這幾個外貿(mào)郵件

的電子郵件主題應該是：寫得清晰且具有說服力。如果可能的話，最好能言簡意賅。正文第一行，請不要超過80個字符。因為電子郵件的第一行經(jīng)常會顯示為預覽。針對你的客戶群體對主題進行個性化設置。根據(jù)Yes Lifecycle Marketing

所有發(fā)給客戶的郵件應該采用統(tǒng)一的格式。外貿(mào)管理軟件可以幫助設置相應的格式與主題。 (1)郵件主題最好有公司名字等,比如公司名字是E_PORT,行業(yè)是PLASTIC,這封郵件的內(nèi)容是給一款產(chǎn)品報價,那么主題可以寫E_port Plastic/quotation of item

外貿(mào)英語郵件格式一 Dear purchasing manager,Hello,this Lily Lee from ___ company,our company is a professional __ manufacturer with years‘s e_perience.so we want to avail ourselves of opportunity establishing

如果是給不知道名字的人或者是在寫一封普通的郵件，可以在開頭選擇“Greetings”、“Hi there”。但在寫郵件的時候千萬別再使用Dear Sir和Dear Madam，這種說法過于老套并且很正式，給人一種你不必用心查找對方的名字的感覺，

外貿(mào)郵件范文1 主動跟新買家建立聯(lián)系 Dear Mr. Jones: We understand from your information posted on Alibaba.com that you are in the market for textiles. We would like to take this opportunity to introduce our company an

外貿(mào)郵件如何寫

修改后的郵件明顯更加簡練，同時話術表達在無形中引導客戶進一步聯(lián)系。但是該郵件還是有些簡單，在實際的郵件中，我們應該針對特定的產(chǎn)品與當前情況增添較為詳細的內(nèi)容。郵件寫作案例 這是一個美國客戶，詢問了我們一款電競椅的

寫完全文要寫落款：sincerely加上逗號然后再在一行的開寫上你的名字 6.名字就是自己的英文名（如果對方已經(jīng)知道你的英文名字）如果給陌生的外國人發(fā)郵件的話，就是名字的拼音。比如張小明就是Xiaoming Zhang 7.另外郵件的名稱

注：設置郵件已讀回執(zhí)，確認客人是否收到回復以確保跟進。案例三 Hello, We are a wholesaler in France. We are interested in your pet bags for the quantity about one 20# container. The best price & free sample

外貿(mào)英語郵件格式一 Dear purchasing manager,Hello,this Lily Lee from ___ company,our company is a professional __ manufacturer with years‘s e_perience.so we want to avail ourselves of opportunity establishing

如果是給不知道名字的人或者是在寫一封普通的郵件，可以在開頭選擇“Greetings”、“Hi there”。但在寫郵件的時候千萬別再使用Dear Sir和Dear Madam，這種說法過于老套并且很正式，給人一種你不必用心查找對方的名字的感覺，

如果是給不知道名字的人或者是在寫一封普通的郵件，可以在開頭選擇“Greetings”、“Hi there”。但在寫郵件的時候千萬別再使用Dear Sir和Dear Madam，這種說法過于老套并且很正式，給人一種你不必用心查找對方的名字的感覺，

詢問外貿(mào)郵件如何寫

Best regards,（姓名）,10,99976147 舉報 哦，謝謝。 那郵件的題目，怎么寫比較好呢？ visit during the period ofXXXX(日期段) 主題主題就是要概括整個郵件你想表達的內(nèi)容。,做外貿(mào),想去拜訪客戶,怎么寫英文郵件比較好

相信這樣的場景很多外貿(mào)人都經(jīng)歷過。經(jīng)過各方面考量，我們還是決定繼續(xù)跟蹤這位客戶。通過對客戶進行背景調(diào)查后，我們了解到了客戶的相關信息。同時我們也需要考慮到美國的實際情況。以上述信息作為切入點，我們又給客戶發(fā)了一封

（可將第一次發(fā)給客戶的郵件內(nèi)容附在郵件下方以提醒買家第一次郵件回復內(nèi)容。）三次跟進 Dear Ms. Jane Lee,How are you? Hope everything is ok with you all along.Now I am writing for keeping in touch with

范文一：Dear（客戶姓名）,It was great to meet you at the Canton Fair last week. I hope you enjoyed your time in Guangzhou and were able to make some valuable connections. As we discussed during our meeti

敲定第一次溝通:向潛在客戶發(fā)送電子郵件這封電子郵件用來介紹公司情況,關鍵是建立你在客戶心中專業(yè)的形象,并且提出溝通的邀請。Hi [Prospect],We’re a Y company that specializes in XX to help you我們是一家Y公司,專業(yè)生產(chǎn)XX

外貿(mào)英語郵件格式一 Dear purchasing manager,Hello,this Lily Lee from ___ company,our company is a professional __ manufacturer with years‘s e_perience.so we want to avail ourselves of opportunity establishing

以下是節(jié)日等參考郵件： 1. 客戶過節(jié)， 送祝福Dearxxxx Happy xxx and we wish you, your family, company enjoy your holidays. As for xxx, if you need any info,pls contact me at any time. We will try our

跟蹤外貿(mào)客戶郵件模板送給你

一般貿(mào)易中的舉溢短裝出貨率不得超過原訂單的5%,不然客人和你簽的訂單還有什么意義啊?既然事已至此,你就把情況和你的客人說明一下,然后盡量爭取讓他接受你多出的貨吧.以后遇到此種情況,最好在和客人確認完數(shù)量后再出運.

你可以和客戶說 告訴他們你們產(chǎn)品最小起訂量是多少 如果太少 工廠進料啊 原材料都不好購買 而且機器生產(chǎn)也會很困難 耗費太多 希望能增加點數(shù)量 如果他們不是專門做這行生意的 那就沒辦法了 可能就也是外貿(mào)公司 順帶幫

在“不可抗力”基礎上重新協(xié)商主張免責。建議要耐心地與客戶溝通訂單減少原因，同時及時向客戶確認新的交貨期，讓客戶能夠感受到我們在應對緊急情況時的責任心，對策以及溝通效率。另一方面也能讓客戶有足夠的應急時間，對于訂

可以這樣回復:“很榮幸能有機會傾聽您呢，您下的訂單少肯定有您的道理呀，只要您能告訴我給我提出點建議，那么比您下多少單都對我的幫助呢！”

在外貿(mào)郵件回復中,客戶的訂單量遠少于我們的起訂量,我該怎么辦?

D、大量訂購詢問價格,大量訂單詢盤買家若是趕上采購季節(jié)應該是很有誠意的買家,對他們的回復要詳盡一些,內(nèi)容一般包括樣品的價格,采購量和相應的價格,這個報價建議是包括運費的,給買家感覺是給他的一個優(yōu)惠。 Hi there, Thanks for yo

Would like to ask customers have orders

首先，你們是進口的時候，發(fā)現(xiàn)，賣方發(fā)的貨不夠數(shù)量，對嗎？并且，你們沒有現(xiàn)場確認過，是使用者通知你們的？這個賣方，之前的信譽如何？如果之前信譽很好，那客氣點，先表示疑問，并附上照片，要求他們補發(fā)貨物。如果之前的

這個問題說明客戶自己對你的產(chǎn)品陌生，自己也不知道，當然也可能就是假冒。所以無法向你提出訂單量。可以根據(jù)自己安全的方式回答。假如翻譯：COULD YOU TELL ME WHAT IT THE AVERAGE AMOUNT THAT YOUR CUSTOMER WOULD PLACE TH

Hello Dear,do you have interest in our products? if yes, please let me know which one you are prefer?i will give you a competitive price(如果沒報價的話)I HOPE TO DO BUSINESS WITH YOU, LOOKING FORWARD

怎么問客戶訂單數(shù)量英文郵件

如果客戶就要一些樣品，你可以找第二手的供應商，價格貴些。
可參照同行業(yè)其他公司的最小起定量（MOQ），跟客戶說：通常我們的MOQ 是xx ，如果量小，價格會調(diào)高；量大，會適當給予優(yōu)惠。
確保您的電子郵件不會消失在垃圾郵件中的有效方法之一是客戶將你的電子郵件列入他的白名單中。除此之外，如何防止自己的郵件被系統(tǒng)判定為垃圾郵件很重要。 提示： 主題行切勿全部使用大寫。 注意使用正確的拼寫和語法。 不要過度使用感嘆號。 避免使用縮寫的URL鏈接。 更重要的是，如果是發(fā)給客戶的第一封郵件，最好在結尾處列出如何加白名單的說明，這能有效防止您的郵件被直接送進垃圾郵箱。 的電子郵件主題應該是： 寫得清晰且具有說服力。 如果可能的話，最好能言簡意賅。 正文第一行，請不要超過80個字符。因為電子郵件的第一行經(jīng)常會顯示為預覽。 針對你的客戶群體對主題進行個性化設置。 根據(jù)Yes Lifecycle Marketing的一項研究，個性化電子郵件的主題會將郵件的打開率提高50%。 您可以通過多種方式將主題個性化，包括： 以往的交易對象或記錄 喜好興趣 地址 名字 比如 Think With Google 公司就使用了一個很有效的主題行： “how to drive growth by delivering the assistance expect” 這就簡明扼要的告訴客戶這封電子郵件的主要內(nèi)容是什么。 優(yōu)化你的郵件主題和正文。以下是一些小提示： 主題行簡明扼要。 包含明確的CTA（call to action）。 確保你的郵件在手機和電腦上看都是得體舒適的。 此外，你可以通過不同的設備來提前預覽下你的郵件，或者使用Litmus這樣的軟件來快速查看您的電子郵件在90多種不同設備和應用上的預覽截圖。 需要注意的是，因為很多人都設置了以文字模式來查看郵件，所以請別使用圖片來作為驅(qū)動客戶跟你進一步溝通的手段。 Shopify曾設計了一個很棒的適用手機端的郵件模版。它的主題行和正文第一行字體大且易于閱讀，讓客戶第一眼就能明確的看到主題，內(nèi)容和CTA。
很多人覺得發(fā)給客戶發(fā)郵件很難，尤其是開發(fā)信。但實際上，郵件確實是發(fā)展外貿(mào)新業(yè)務最經(jīng)得起考驗的銷售策略之一。 JustReachOut外展資訊服務公司的創(chuàng)始人Dmitry Dragilev表示，他能夠通過他們的郵件幫助一家名為Polar的創(chuàng)業(yè)公司獲得谷歌的收購。 Dragilev近期匯集了一堆“破冰”郵件模板。我們對列表進行了整理，精選了9個最為有效的郵件模板，這些郵件的回復率效果都是翻倍的： 1. The ＄3000 contract email. / 3000美元的電子郵件。 要點分析： 1）明確表示他產(chǎn)品和客戶很熟悉。 2）通過提及一個大牌顧客來背書他知道的產(chǎn)品。 3）提供他的成交案例。 4）關鍵點：顯示產(chǎn)品最終呈現(xiàn)的樣子，確保至少會受到客戶關注。 5）以一個問題結束，這樣很容易就能讓收件人回復。 Tips What You Can Learn？ Don't be afraid to give away tons of value. It means more work upfront, but you'll stand out in the inbox. 不要害怕付出太多。這意味著你提前準備充分，之后才能在眾多競爭者郵件中脫穎而出。 2. A sales meeting email done right. / 一封電子郵件完成銷售會議。 要點分析： 1）清楚地識別發(fā)件人當前的角色以及他想要出售的東西。 2）提示：如果您不知道向誰發(fā)送電子郵件，請直接問！ 3）清楚地列出確切的時間和日期，同時提及大概的通話時間。 Tips What You Can Learn? Identify yourself clearly upfront, verify whether you're talking to the right person, and clearly mention how much of their time you want (and when do you want it). 首先明確自己的身份，確認你是在跟對的人接洽，然后提出你想要跟對方溝通的時間以及占用的時常。 3. The “best email pitch”I ever received. / 我曾收到的“最好的電子郵件”。 要點分析： 1）表明他不是垃圾郵件發(fā)送者。 2）提到競爭對手的名字以引起收件人的注意。 3）提供實際演示視頻，以了解最終產(chǎn)品的外觀。 Tips What You Can Learn? Specializing your emails beyond the 'Hi [FirstName].' Mention something the receiver might have done recently (check their blog or Twitter) to grab attention right in the first sentence. 個性化您的電子郵件，提到客戶最近可能做過的事情（查看他們的領英或推特），以便在第一句話中引起對方的注意。 4. The email that won meetings at LinkedIn and Twitter. / 在LinkedIn和Twitter上成功約定會議。 要點分析： 1）一個很好的，簡潔的介紹。 2）她知道該公司運行Scala，因此她沒有將主頁發(fā)送給它們，而是鏈接到Takipi的Scala重點登陸頁面。 3）表明她完成了她的工作。 Tips What You Can Learn? Craft an email for just one person. Don't tell them about everything your company does. Instead, personalize your email for one person alone and create an email that solves his/her specific problem. 為客戶定制一封電子郵件。不要告訴他們你公司所有的業(yè)務。相反，突出個性化，寫一封能為客戶解決他/她的具體問題的郵件。 5. An email to kickstart a business relationship. / 啟動一段商業(yè)關系的郵件。 要點分析： 1）清晰，簡明的介紹，結合你的公司業(yè)務才描述你目前負責的核心工作。 2）解釋業(yè)務時側(cè)重于客戶利益，而不是功能。 3）郵件結尾想客戶尋求15分鐘的溝通時間，這會讓客戶（尤其是業(yè)務繁忙）感覺你很靠譜。 Tips What You Can Learn? Focus on benefits instead of features. This applies to everything from landing pages and sales letters to emails. 專注于客戶利益而非功能。這適用于從登陸界面到電子郵件的所有內(nèi)容。 6. An email that landed a $15,000 consulting project. / 一封電子郵件，獲得了15,000美元的咨詢項目。 要點分析： 1）Messwerks針對需要幫助成長型公司的進行用戶體驗和設計，因此這條開場白就很有魔力。 2）簡要概述Messwerks可以做些什么 - 增加銷售（超級好），約會（誰不想要？）和轉(zhuǎn)換（每個創(chuàng)業(yè)公司的夢想）。 Tips What You Can Learn? Choose your targets wisely. You can do a lot with a simple email if you target just the right group of people with it. Don't skimp on the homework and research your ideal customer thoroughly before you even send an email. 明智地選擇你的目標客戶。如果你有合適的目標人群，那么你可以通過簡單的電子郵件做很多事情。在發(fā)送電子郵件之前，不要忽視前期徹底研究理想客戶的工作。 7. An email to schedule a sales call. / 通過一封電子郵件安排銷售電話。 要點分析： 1）只需要10分鐘。哪家公司不希望獲得100個更好的客戶？ 2）提及某個競爭對手或行業(yè)領導者，并告知他們從這個策劃中得到的結果。 3）一封非常簡單的3行電子郵件。易地而處，如果有人答應給你100個客戶并只需要你10分鐘的時間，你也會感興趣不是嗎？ Tips What You Can Learn? Tell prospects exactly what kind of results they can expect. Then tell them how long you'll take to achieve it. 告訴潛在客戶他們可以期待什么樣的結果。然后告訴他們你需要多長時間才能實現(xiàn)它。 8. An email that won over the founder of Branchout. / 一封電子郵件，贏得創(chuàng)始人的青睞。 要點分析： 1）無論你喜歡或討厭它，都不能忽視第一行（提醒銷售人員：最怕的就是沒有特點）。 2）用一句話快速介紹電子郵件的內(nèi)容。 3）他沒有寫出500字的說明，而是鏈接到一個能一眼看清的關于會議的頁面。 4）為他自己想要說的做出一個快速摘要。 Tips What You Can Learn? Have fun. And mirror the image of your brand in your language. If you're branding yourself as a fun, youthful alternative to stuffy conventional conferences, don't use the same stuffy, conventional language in your emails. 玩得開心。用語言反映你的品牌形象。如果你想組織一個年輕化，趣味性強的會議，那么就在郵件中放棄使用一些傳統(tǒng)說法。 9. An email with a presentation. / 帶有報告的郵件。 要點分析： 1）當你已經(jīng)確認收件人時，可以不介紹直接進入問題討論。這種方法有效，也能很快引起對方注意。 2）這封郵件只是發(fā)送一個可視報告，而不是冗長的內(nèi)容。 3）他通過照顧Dan來給予價值，這樣的做法可能會變成收費性質(zhì)，甚至是長期的富有成效的關系。 Tips What You Can Learn? Show, don't just tell. Instead of writing a 500 word long email of your ideas, just create a video or presentation that shows your ideas in action. 某些情況下，展示的效果更好。與其寫一封500字的電子郵件，不如直接給客戶發(fā)一個視頻或者演示文稿，以此來表述你的想法。 Dmitry Dragilev表示：商務郵件很重要，我有很多關系很好的商業(yè)伙伴都來源于郵件溝通，所以把握好它，就把握了錢和互利的商業(yè)關系。
百度上看到的，外貿(mào)營銷郵件方法如下： 做外貿(mào)好用的郵箱軟件有哪些？做外貿(mào)與客戶溝通時，為了保證郵件安全，可以選擇企業(yè)郵箱，在發(fā)送開發(fā)信拓展客戶階段，TOM企業(yè)郵箱的快速收發(fā)可以讓用戶體驗到我們的產(chǎn)品和服務。企業(yè)郵箱的使用提高了外貿(mào)業(yè)務溝通的效率，那么就來看看外貿(mào)客戶搜索郵箱軟件有哪些、外貿(mào)營銷郵件如何群發(fā)？ 外貿(mào)客戶搜索郵箱軟件有哪些？ 外貿(mào)用戶選擇群發(fā)郵件，首先要考慮的點是郵件的安全性和發(fā)信速度，TOM企業(yè)郵箱是國際著名的郵箱廠商，可以很好的滿足各種發(fā)信需求，有效保障外貿(mào)郵件來往的穩(wěn)定。 在企業(yè)郵箱的官網(wǎng)點擊免費試用提交信息，就可以快速完成注冊，郵箱開通4年能用8年，如果有公司官網(wǎng)域名的話，可以開通域名郵箱，在外貿(mào)與客戶溝通時，也能提高自己的信譽度，與客戶建立更好的合作。 外貿(mào)營銷郵件如何群發(fā)？ 郵箱注冊成功后，一些創(chuàng)業(yè)公司就可以發(fā)送外貿(mào)營銷郵件來拓展客戶，單次可以群發(fā)幾百封郵件。對外群發(fā)郵件時，可使用群發(fā)單顯功能，用戶收到郵件時，只會顯示自己一個收件人，非常方便，這是普通郵箱所沒有的。 另外，TOM企業(yè)郵箱給每位企業(yè)員工提供的都是無限郵箱容量，對于我這種有容量焦慮的人來說，是非常友好的，再也不用刪郵件去騰空間了；而且，企業(yè)郵箱支持一鍵撤回和誤刪恢復，這在任何時候都是非常好用的功能，挽救了好多次的尷尬場面。企業(yè)郵箱還能用手機綁定微信隨心郵，直接在手機上收發(fā)郵件，不占用手機內(nèi)存，方便快捷。
　　外貿(mào)郵件怎么發(fā)? 下面是我為你整理的外貿(mào)郵件范文，希望對你有用! 　　外貿(mào)郵件范文1 　　主動跟新買家建立聯(lián)系 　　Dear Mr. Jones: 　　We understand from your information posted on Alibaba.com that you are in the market for textiles. We would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future. 　　We are a joint venture specializing in the manufacture and export of textiles. We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction at Http://www.howseek.com which includes our latest product line. 　　Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements. We look forward to receiving your enquires soon. 　　Sincerely, 　　John Roberts 　　對新買家要求建立業(yè)務聯(lián)系的回復 　　Dear Mr. Jones: 　　We have received your letter of 9th April showing your interest in our complete product information. 　　Our product lines mainly include high quality textile products. To give you a general idea of the various kinds of textiles now available for export, we have enclosed a catalogue and a price list. You may also visit our online company introduction at Http://www.howseek.com which includes our latest product line. 　　We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future. 　　Sincerely,. 　　向老客戶介紹公司新的產(chǎn)品信息 　　Dear Mr. Jones: 　　We have refreshed our online catalog at http://www.howseek.com, and now it covers the latest new products, which are now available from stock. 　　We believe that you will find some attractive additions to our product line. Once you have had time to study the supplement, please let us know if you would like to take the matter further. We would be very happy to send samples to you for close inspection. 　　We will keep you informed on our progress and look forward to hearing from you. 　　Sincerely, 　　回復對某個產(chǎn)品的查詢 　　Dear Mr. Jones: 　　Thank you for your inquiry of 16 March. We are pleased to hear that you are interested in our product "toaster". 　　We've enclosed the photo and detailed information of the product for your reference: 　　Product: toaster 　　Specification: xxxxxxxxxxxxxxx 　　Package: 1pcs/box Price: 10usd/pcs 　　Payment: L/C 　　For purchase quantities over 1,000pcs of individual items we would allow you a discount of 1%. Payment is to be made by irrevocable L.C at sight. 　　We look forward to receiving your first order. 　　Sincerely, 　　無法提供對方查詢中所要求的產(chǎn)品時 　　Dear Mr. Jones: 　　Thank you for your enquiry of 12 March cate 9 cable. 　　We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to excessive demand. 　　We would, however, like to take this opportunity to offer the following material as a close substitute: 　　Cate 5, US$__ per meter FOB Shanghai, including your commission 2%. 　　Please visit our catalog at http://www.xxxxxxxxx.com for more information on this item. If you find the product acceptable, please email us as soon as possible. 　　Sincerely, 　　查詢對方公司的產(chǎn)品 　　Dear Sir or Madam: 　　We know that you are exporters of textile fabrics. 　　We would like you to send us details of your various ranges, including colors and prices, and also samples of the different qualities of material used. 　　We are volume dealers in textiles and believe there is a promising market in our area for moderately priced goods of this kind mentioned. 　　When quoting, please state your terms of payment and discount you would allow on purchases of quantities of not less than 1000 meters of individual items. Prices quoted should include insurance and freight to San Francisco. 　　Sincerely, 　　外貿(mào)郵件范文2 　　作為買家，認為對方報價太高 　　Dear Mr. Jones, 　　We acknowledge receipt of both your offer of May 6 and the samples of Men's Shirts, and thank you for these. 　　While appreciating the good quality of your shirts, we find your price is rather too high for the market we wish to supply. 　　We have also to point out that the Men's Shirts are available in our market from several European manufacturers, all of them are at prices from 10% to 15% below the price you quoted.Such being the case, we have to ask you to consider if you can make reduction in your price, say 10%.As our order would be worth around US$50,000, you may think it worthwhile to make a concession. 　　We are looking forward to your reply, 　　Sincerely, 　　要求對方開立信用證 　　Dear Mr. Jones: 　　With reference to the 4,000 dozen shirts under our Sales Confirmation No.SX260, we wish to draw your attention to the fact that the date of delivery is approaching but up to the present we have not received the covering L/C. 　　Please do you utmost to expedite its establishment so that we may execute the order within the prescribed time. In order to avoid subsequent amendments, please see to it that the L/C stipulations are in exact accordance with the terms of the contract. 　　We look forward to receiving your favorable response at an early date. 　　Sincerely, 　　因?qū)Ψ轿茨苋缙谛庞米C而交涉 　　Dear Mr. Jones: 　　With reference to our Sales Confirmation No.825 dated August 10, 2002, we regret to say that your letter of credit has not yet reached us up to the time of writing. This has caused us much inconvenience as we have already made preparations for shipment according to the stipulations of the said Sales Confirmation. 　　You must be aware that the terms and conditions of a contract once signed should be strictly observed, failure to abide by them will mean violation of contract. If you refer to our Sales 　　Confirmation, you will see the clause reading: "The Buyer shall establish the covering Letter of Credit before 30th August, 2002, failing which the Seller reserves the right to rescind the contract without further notice." The goods you ordered have been ready for quite some time and the demand of late has been so great that we find it hard to keep them for you any longer. However, in consideration of our friendly business relations, we are prepared to wait for your L/C, which must reach us not later than October 5, 2002. If we again fail to receive your L/C in time, we shall cancel our Sales 　　Confirmation and ask you to refund to us the storage charges we have paid on your behalf. 　　Your cooperation in this respect will be appreciated. 　　Sincerely, 　　外貿(mào)郵件范文3 　　拒絕對方做獨家代理商的要求 　　Dear Mr. Jones: 　　Thank you for your letter of 15th September. 　　As we are now only at the get-acquainted stage, we feel it is too early to take into consideration the matter of sole agency. In our opinion, it would be better for both of us to try out a period of cooperation to see how things go. Also, it would be necessary for you to test the marketability of our products at your end and to continue your efforts in building a larger turnover to justify the sole agency arrangement. 　　We enclose our latest pricelist covering all the products we handle within the framework of your specialized lines. We look forward to hearing from you. 　　Sincerely, 　　處理對貨損的投訴 　　Dear Mr. Jones: 　　We have received your letter of 18th July, informing us that the sewing machines we shipped to you arrived in a damaged condition on account of imperfectness of our packing. Upon receipt of your letter, we have given this matter our immediate attention. We have studied your surveyor's report very carefully. 　　We are convinced that the present damage was due to extraordinary circumstances under which they were transported to you. We are therefore not responsible for the damage; but as we do not think that it would be fair to have you bear the loss alone, we suggest that the loss be divided between both of us, to which we hope you will agree. 　　Sincerely,